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Assisted Living Home

Chautauqua Nursing and Rehabilitation Center

Assisted Living Home

Chautauqua Nursing and Rehabilitation Center

Dunkirk, NY 14048 View map
Overview of Chautauqua Nursing and Rehabilitation Center
Chautauqua Nursing and Rehabilitation Center provides skilled nursing and rehabilitation services with expertise and compassion. The center focuses on helping residents achieve the highest level of independence and health through personalized care plans. It is committed to fostering strong relationships with residents and their families to ensure positive outcomes.
(716) 366-6400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 4m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 216

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the state average
Occupancy rate 92.8%
Residents per day (avg) 202
Occupancy rate
92.8%
Residents per day (avg)
202

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

56% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$24.9M
Profit
$1.1M
Privately-owned community Operated by a business corporation.
Home revenue
$24,933,657.00
Profit
$1,119,386.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.4M
37.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.3M
Total costs $25.7M
Bed community size
216-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License details

Facility type
Nursing Home
Status Active
County: Chautauqua

Additional licensing details

License number: 0601304N
CMS Certification Number: 335485
Accreditations: The Joint Commission, American Health Care Association (AHCA), Florida Health Care Association (FLHCA)

Ownership & operating entity

Owner name: Dunkirk Operating, LLC (For Profit)

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Skilled Nursing
Rehabilitation
Cardiac Management
Alzheimer’s and Dementia Care

Amenities & Lifestyle

Comfortable Patient Rooms
In-room or Common Area Dining
Free Wi-Fi and Cable TV
Telephone Service Available
Free Beautician and Barber Services at our Esteem Salons Five Days a Week
Warm and Welcoming Staff

Programs & Activities

Specific Programs
Healthcare Solutions, Rehabilitation, Skilled Nursing, On-Site Dialysis, Cardiac Management, Alzheimer’s and Dementia Care, Esteem Salons
Contact Chautauqua Nursing and Rehabilitation Center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

11 inspections

11 with citations, 0 without citations

New York average: 9 inspections (5 with citations)

79 complaints

36.6 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:March 5, 2025
Type:Complaint Investigation

29 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

25 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

November 3, 2014 — Stipulation & Order #: NH-16-141

A formal agreement with the state to correct serious or repeated issues.

Health Inspection History

Inspections
Total health inspections 5

State average N/A


Last Health inspection on Mar 2025

Total health citations 10

State average N/A

Citations per inspection
2

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 10 citations resulted from standard inspections; and 3 of 10 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

8 moderate citations More info State average: N/A

2 minor citations More info State average: N/A
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Mar 05, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Mar 05, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Aug 12, 2024
Corrected

Administration minor citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Dec 01, 2023
Corrected

Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.

Chautauqua Nursing and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Dunkirk
216
No
-
-
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
12
No
8
-
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne
10
No
-
-

Places of interest near Chautauqua Nursing and Rehabilitation Center

Address 0.0 miles from city center

Address Dunkirk, NY 14048

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 219
Employees 210
Contractors 9
Staff to resident ratio 1.09:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 92
Average shift 7.8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 64,931
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 80
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

2.9%

1,896 contractor hours this quarter

Certified Nursing Assistant: 5 Registered Nurse: 2 Licensed Practical Nurse: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant7558023,99691100%8
Licensed Practical Nurse4014115,70691100%8.3
Nurse Aide in Training310315,9138897%6.6
Other Dietary Services Staff150154,07991100%6.6
Registered Nurse132154,03291100%8.6
Clinical Nurse Specialist7072,5566673%7.9
Physical Therapy Aide5051,8607077%7.3
Speech Language Pathologist6061,6067279%7.3
Physical Therapy Assistant5051,3677785%7
Dental Services Staff2029376571%7.7
Respiratory Therapy Technician5056397380%6.3
Dietitian1015106369%8.1
Occupational Therapy Aide1014736066%7.9
Qualified Social Worker2024736673%7.2
Administrator1014325459%8
Nurse Practitioner1013274347%7.6
Medical Director011261314%2
80 Certified Nursing Assistant
% of Days 100%
41 Licensed Practical Nurse
% of Days 100%
31 Nurse Aide in Training
% of Days 97%
15 Other Dietary Services Staff
% of Days 100%
15 Registered Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 73%
5 Physical Therapy Aide
% of Days 77%
6 Speech Language Pathologist
% of Days 79%
5 Physical Therapy Assistant
% of Days 85%
2 Dental Services Staff
% of Days 71%
5 Respiratory Therapy Technician
% of Days 80%
1 Dietitian
% of Days 69%
1 Occupational Therapy Aide
% of Days 66%
2 Qualified Social Worker
% of Days 73%
1 Administrator
% of Days 59%
1 Nurse Practitioner
% of Days 47%
1 Medical Director
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
201 residents
Residents by payment source
Medicare
11 residents (5.5%)
Medicaid
149 residents (74.1%)
Private pay or other
41 residents (20.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
21% better than State average

State average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.3
In line with State average

State average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.7%
41% better than State average

State average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 12.8%
23% better than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.3%
37% worse than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.7%
58% worse than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.9%
18% better than State average

State average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
7% better than State average

State average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.0%
In line with State average

State average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.1%
94% better than State average

State average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.3%
14% worse than State average

State average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.9%
6% better than State average

State average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
In line with State average

State average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.6%
14% better than State average

State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
58% better than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 79.7%
In line with State average

State average: 78.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K
87% lower than State average

State average: $66K

Number of fines 3
48% more fines than State average

State average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.1

Fines amount comparison
Fines amount comparison
This facility $9K
State average $66K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$3K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 2, 2024
$2K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 11, 2023
$4K

Last updated: Jan 2026

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