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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Chautauqua Nursing and Rehabilitation Center provides skilled nursing and rehabilitation services with expertise and compassion. The center focuses on helping residents achieve the highest level of independence and health through personalized care plans. It is committed to fostering strong relationships with residents and their families to ensure positive outcomes.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 222nd out of 355 homes in New York.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 27m per day | ▼ 36% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ▲ 7% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 31m per day | ▼ 31% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 9m per day | ▼ 32% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 57% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 13m per day | ▼ 54% State avg: 28m per day · National avg: 28m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
27% of new residents, usually for short-term rehab.
56% of new residents, often for short stays.
17% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #173 / 350Payroll — state benchmarkedThis home is ranked 173rd out of 350 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the New York average: 88.3%Chautauqua Nursing and Rehabilitation Center is legally operated by Dunkirk Operating, LLC (For Profit).
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York State regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 1 enforcement action. 57% of New York State nursing homes have zero, and the statewide average is 0.9.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 29 | This facility has 14% fewer total citations than a typical New York State nursing home (25 vs. NY avg 29).↓ 14% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 23 | 20 | This facility has 15% more health citations than a typical New York State nursing home (23 vs. NY avg 20).↑ 15% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 2 | 4 | This facility has 50% fewer life safety citations than a typical New York State nursing home (2 vs. NY avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2019.
| 3.6 | 4.1 | This facility has 12% fewer citations per year than a typical New York State nursing home (3.6 vs. NY avg 4.1).↓ 12% better |
|
Citations per inspection
Average citations per inspection.
| 1.4 | 3.2 | This facility has 56% fewer citations per inspection than a typical New York State nursing home (1.4 vs. NY avg 3.2).↓ 56% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 18 | 9 | This facility has 100% more total inspections than a typical New York State nursing home (18 vs. NY avg 9).↑ 100% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 10 | 5 | This facility has 100% more inspections with citations than a typical New York State nursing home (10 vs. NY avg 5).↑ 100% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 56% | 56% | This facility has inspection citation rate in line with the New York State average (56 vs. NY avg 56).— At avg |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 65 | 79 | This facility has 18% fewer total complaints than a typical New York State nursing home (65 vs. NY avg 79).↓ 18% better |
|
Complaints per year
Average complaints per year since 2019.
| 9.3 | 11.3 | This facility has 18% fewer complaints per year than a typical New York State nursing home (9.3 vs. NY avg 11.3).↓ 18% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.31 | 0.50 | This facility has 38% fewer complaints per bed than a typical New York State nursing home (0.31 vs. NY avg 0.5).↓ 38% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York State regulators.
| 13 | 15 | This facility has 13% fewer complaint investigations than a typical New York State nursing home (13 vs. NY avg 15).↓ 13% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 5, 2025, identified two standard health deficiencies related to notification of changes and pharmacy services, both of which were corrected by May 3, 2025. Earlier inspections showed a recurring issue with reporting to the national health safety network, which appeared as a widespread deficiency multiple times and was not corrected in several reports. Other deficiencies involved accident hazards and supervision, as well as various health and life safety code issues related to resident care, infection control, and facility maintenance, all of which were corrected when cited. Complaint investigations were not substantiated, and no fines or enforcement actions were listed in the available reports. The facility’s inspection history shows some ongoing challenges with regulatory reporting but also demonstrates correction of deficiencies over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew York State average 3.6
Last Health inspection on Mar 2025
New York State average 18.5
New York State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 10 citations resulted from standard inspections; and 3 of 10 resulted from complaint investigations.
100% better than New York State averageNew York State average: 0.2
0
100% better than New York State averageNew York State average: 0.2
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 05, 2025
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 05, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 12, 2024
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 01, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
7
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
3
3 active
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
4
4 Disposed
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2018
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2026
Next scheduled court appearance on record across active cases.
May 04, 2026Chautauqua Nursing and Rehabilitation Center is located in Dunkirk, New York.
Here are the financial assistance programs available to residents in New York.
0.0 miles from city center
Estimated distance in miles from Dunkirk's city center to Chautauqua Nursing and Rehabilitation Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
522% better than New York averageNew York average ratio: 0.18:1
0% compared with New York averageNew York average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Total hours from contractors
1,896 contractor hours this quarter
| Certified Nursing Assistant | 75 | 5 | 80 | 23,996 | 91 | 100% | 8 |
| Licensed Practical Nurse | 40 | 1 | 41 | 15,706 | 91 | 100% | 8.3 |
| Nurse Aide in Training | 31 | 0 | 31 | 5,913 | 88 | 97% | 6.6 |
| Other Dietary Services Staff | 15 | 0 | 15 | 4,079 | 91 | 100% | 6.6 |
| Registered Nurse | 13 | 2 | 15 | 4,032 | 91 | 100% | 8.6 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,556 | 66 | 73% | 7.9 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,860 | 70 | 77% | 7.3 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,606 | 72 | 79% | 7.3 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,367 | 77 | 85% | 7 |
| Dental Services Staff | 2 | 0 | 2 | 937 | 65 | 71% | 7.7 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 639 | 73 | 80% | 6.3 |
| Dietitian | 1 | 0 | 1 | 510 | 63 | 69% | 8.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 473 | 60 | 66% | 7.9 |
| Qualified Social Worker | 2 | 0 | 2 | 473 | 66 | 73% | 7.2 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 327 | 43 | 47% | 7.6 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
201Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
21% better than New York State averageNew York State average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.3
In line with New York State averageNew York State average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.7%
41% better than New York State averageNew York State average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
12.8%
23% better than New York State averageNew York State average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.3%
37% worse than New York State averageNew York State average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.7%
58% worse than New York State averageNew York State average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
5.9%
18% better than New York State averageNew York State average: 7.2%
Percent of long-stay residents with a urinary tract infection
1.3%
7% better than New York State averageNew York State average: 1.4%
Percent of long-stay residents who lose too much weight
6.0%
In line with New York State averageNew York State average: 6.1%
Percent of long-stay residents who have depressive symptoms
1.1%
94% better than New York State averageNew York State average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
14.3%
14% worse than New York State averageNew York State average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
6% better than New York State averageNew York State average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
In line with New York State averageNew York State average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.45
15% better than New York State averageNew York State average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.35
In line with New York State averageNew York State average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.6%
14% better than New York State averageNew York State average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
58% better than New York State averageNew York State average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.7%
In line with New York State averageNew York State average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
12.9%
37% better than New York State averageNew York State average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
14% worse than New York State averageNew York State average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
30% worse than New York State averageNew York State average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
28.6%
47% worse than New York State averageNew York State average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
44.3%
12% worse than New York State averageNew York State average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
87% lower than New York State averageNew York State average: $66K
48% more fines than New York State averageNew York State average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York State averageNew York State average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 2, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 11, 2023Last updated: Jan 2026
The information below is reported by the New York State Department of Health.
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | 45.5% | -41% | 6.31 | -21% | +63% | 0 | 4 | 1.3 | - | 37 | 85 | Noreen Haveron | $17.2M | $10.2M | 59.4% | 315392 | ||||
| Chautauqua Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Dunkirk | 216 | 94.0% | +6% | 3.07 | -45% | -14% | 3 | 10 | 2.0 | - | 202 | 71 | Jamie Ingham | $24.9M | $9.4M | 37.8% | 335485 |
Historical financial and operational data for Chautauqua Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
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The legal owner and operator of Chautauqua Nursing and Rehabilitation Center is Dunkirk Operating, LLC (For Profit).
Chautauqua Nursing and Rehabilitation Center has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to NY state health department records, Chautauqua Nursing and Rehabilitation Center's license number is 0601304N.
Chautauqua Nursing and Rehabilitation Center's occupancy is 94%.
Chautauqua Nursing and Rehabilitation Center has 216 beds.
Chautauqua Nursing and Rehabilitation Center has had 25 recently reported deficiencies.
Yes — there are 7 photos of Chautauqua Nursing and Rehabilitation Center in the photo gallery on this page.
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