Christian Care Retirement Community

Q: What neighborhood is Christian Care Retirement Community in?

Christian Care Retirement Community is in the Toll Gate Heights neighborhood of Bluffton.

Q: Who is the Director of Nursing at Christian Care Retirement Community?

Melissa Clark is the Director of Nursing at Christian Care Retirement Community.

Q: Is Christian Care Retirement Community in a walkable area?

Christian Care Retirement Community has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

Q: What is the license number of Christian Care Retirement Community?

According to IN state health department records, Christian Care Retirement Community's license number is 26-000576-1.

Q: When does Christian Care Retirement Community's license expire?

According to IN state health department records, Christian Care Retirement Community's license expires on June 30, 2027.

Q: What is the occupancy rate at Christian Care Retirement Community?

Christian Care Retirement Community's occupancy is 40%.

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Bluffton, IN

CMS overall rating

720 E Dustman Rd, Bluffton, IN 46714 View map

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Christian Care Retirement Community accepts Medicare, Medicaid, and private pay.

Overview of Christian Care Retirement Community

Nestled in the quiet neighborhood of Bluffton, IN, Christian Care Retirement Community is an enriching senior living community that offers a range of comfortable living options for a variety of needs. The community provides independent living, assisted living, rehabilitation, skilled nursing, and memory care, ensuring a seamless transition should residents’ needs change. Choose from a variety of one-bedroom apartments, and two and three bedroom villas for a comfortable living environment with convenient access to various care services and support.

Residents find comfort in knowing that on-call licensed nursing teams, and 24-hour emergency call systems are available for immediate support and assistance. Various services like, weekly housekeeping, linen services, personal laundry, and transportation services , provides utmost convenience and relieves residents’ from the hassles of daily living. A variety of engaging activities, exceptional dining services, and inviting recreation spaces, give residents plenty of opportunities for entertainment, leisure, and enjoyment.

Facility Direct Line (260) 565-3000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Indiana averages

Total nursing care This nursing home is ranked 14th out of 276 nursing homes we track in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 58m

45% above state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

58m

LPN / LVN

27m

Nurse Aide

3h 34m

Weekend Total Nursing

4h 16m

Physical Therapist

Weekend RN

25m

3 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count 145

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating

36 years

Walk Score

4 / 100

Occupancy rate

40% This home usually has availability

Lower than the Indiana average: 66.5%

Occupied beds

58 / 145

Avg. Length of Stay

103 days

About this community

Facility TypeMixed Facility (Nursing + Residential Care)

StatusActive

IssuanceJanuary 7, 2025

ExpirationJune 30, 2027

License Number26-000576-1

CMS Certification Number155701

Christian Care Retirement Community is legally operated by Adams County Memorial Hospital, and administered by Katie Uppfalt.

Profit StatusNonprofit

SNF (Skilled Nursing)

22 units

SNF/NF (Combined)

64 units

Residential

59 units

Total beds

145 units

Medical DirectorMark Gresla

Director of NursingMELISSA CLARK

Rehabilitation Services

24-Hour Staffing

Fax(260) 565-3009

Activities

Fitness Center

Chapel

Neighborhood Spaces

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	3	33	This facility has 91% fewer total deficiencies than a typical Indiana nursing home (3 vs. IN avg 33).↓ 91% better
Deficiencies per inspection Average deficiencies per inspection.	0.2	1.79	This facility has had 89% fewer deficiencies per inspection than the Indiana average (0.2 vs. IN avg 1.79). More inspections can mean more regulatory scrutiny rather than worse care.↓ 89% fewer
Substantiated complaints Complaints the state investigated and upheld.	2	5	This facility has 60% fewer substantiated complaints than a typical Indiana nursing home (2 vs. IN avg 5).↓ 60% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total inspections Every on-site inspection the state recorded — routine inspections plus complaint visits.	15	19	This facility has had 21% fewer total inspections than the Indiana average (15 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer
Routine inspections Scheduled inspections conducted by state regulators.	7	7	This facility has routine inspections in line with the Indiana average (7 vs. IN avg 7).— At avg
Complaint visits On-site visits triggered by formal complaints. One complaint can result in several visits.	8	8	This facility has complaint visits in line with the Indiana average (8 vs. IN avg 8).— At avg
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	3	7	This facility has had 57% fewer inspections with deficiencies than the Indiana average (3 vs. IN avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	20%	41%	This facility has 21 percentage points lower inspection deficiency rate than a typical Indiana nursing home (20% vs. IN avg 41%).↓ 21% better

Show Inspection Reports

Inspections Since 2024 · 2 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 3

Indiana average 5.9

Last Health inspection on Aug 2025

Total health citations

Indiana average 23.3

Citations per inspection

1.67

Indiana average 3.86

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 2 years)

Critical health citations

100% better than Indiana average

Indiana average: 0.2

Serious health citations

100% better than Indiana average

Indiana average: 0.5

0 critical citations Indiana average: 0.2

0 serious citations Indiana average: 0.5

5 moderate citations Indiana average: 22.2

0 minor citations Indiana average: 0.3

Citations history (last 2 years)

Nutrition moderate citation Aug 22, 2025

Corrected

Pharmacy moderate citation Aug 22, 2025

Corrected

Resident Rights moderate citation Aug 22, 2025

Corrected

Resident Rights moderate citation Oct 22, 2024

Corrected

Total staff 181

Employees 124

Contractors 57

Staff to resident ratio 2.83 : 1

62% more staff per resident than Indiana average

Avg staff/day 53

Average shift 7.1 hours

8% worse than Indiana average

Total staff hours (quarter) 34,526

Nursing staff breakdown

8.2 hours

7 hours

Contractor staffing

5,546 contractor hours this quarter

Certified Nursing Assistant: 14 Medication Aide/Technician: 6 Licensed Practical Nurse: 6 Respiratory Therapy Technician: 5 Registered Nurse: 4 Clinical Nurse Specialist: 4 Occupational Therapy Assistant: 4 Physical Therapy Aide: 4 Speech Language Pathologist: 3 Physical Therapy Assistant: 2 Medical Director: 2 Occupational Therapy Aide: 1 Qualified Social Worker: 1 Mental Health Service Worker: 1

Staff by category


Certified Nursing Assistant	72	14	86	17,783	92	100%	7
Registered Nurse	15	4	19	4,443	92	100%	8.2
Medication Aide/Technician	9	6	15	3,410	92	100%	8
Licensed Practical Nurse	7	6	13	2,473	91	99%	8.2
Other Dietary Services Staff	13	0	13	1,579	90	98%	4.8
Clinical Nurse Specialist	3	4	7	1,159	69	75%	7.6
Speech Language Pathologist	0	3	3	549	65	71%	4.8
RN Director of Nursing	1	0	1	494	59	64%	8.4
Dietitian	1	0	1	484	61	66%	7.9
Dental Services Staff	1	0	1	449	62	67%	7.2
Administrator	1	0	1	416	52	57%	8
Nurse Practitioner	1	0	1	416	52	57%	8
Physical Therapy Assistant	0	2	2	349	56	61%	6.2
Physical Therapy Aide	0	4	4	252	49	53%	4.2
Respiratory Therapy Technician	0	5	5	126	43	47%	2.8
Occupational Therapy Aide	0	1	1	63	16	17%	3.9
Qualified Social Worker	0	1	1	27	27	29%	1
Occupational Therapy Assistant	0	4	4	26	24	26%	1.1
Mental Health Service Worker	0	1	1	18	2	2%	9
Medical Director	0	2	2	9	3	3%	3

86 Certified Nursing Assistant

% of Days 100%

19 Registered Nurse

% of Days 100%

15 Medication Aide/Technician

% of Days 100%

13 Licensed Practical Nurse

% of Days 99%

View All Staffing Data in Bluffton

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 14.0

75% worse than Indiana average

Indiana average: 8.0

Functional decline score 28.7

68% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures

Average Indiana avg: 4.1

Need for Help with Daily Activities Increased 31.6%

162% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened 28.1%

96% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 26.4%

8% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury 5.6%

45% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers 2.0%

55% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection 7.0%

479% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight 2.7%

53% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms 1.0%

96% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use 2.8%

77% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine 97.2%

In line with Indiana average

Indiana average: 93.7%

Influenza Vaccine 94.6%

In line with Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days 1.96

23% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days 0.96

35% better than Indiana average

Indiana average: 1.48

Short-stay resident measures

Above average Indiana avg: 2.9

Pneumococcal Vaccine 82.2%

In line with Indiana average

Indiana average: 81.7%

Antipsychotic medication increase 2.4%

78% worse than Indiana average

Indiana average: 1.4%

Influenza Vaccine 64.4%

18% worse than Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay 15.8%

29% better than Indiana average

Indiana average: 22.4%

Emergency department visits 4.0%

62% better than Indiana average

Indiana average: 10.5%

Falls with major injury 0.0%

100% better than Indiana average

Indiana average: 0.8%

Successful return to home or community 48.1%

5% worse than Indiana average

Indiana average: 50.6%

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

31% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Total residents 64

Medicare

10.9% of residents

Medicaid

50% of residents

Private pay or other

39.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Christian Care Retirement Community from 2012–2023, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.

Key figures below are for fiscal year ending in 12/2023.

Net Patient Income -$1.2M ↓ ~$45.1K vs 2022

Payroll Costs $5.7M ↑ ~$791.4K vs 2022

Operating Margin -17.4% ↑ 2.7pp vs 2022

Metric	2012	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	96.4%	95.3%	95.6%	93.1%	91.6%	72.1%	75.1%	74.3%	62.3%	58.9%	63.6%
Beds	66	66	66	66	66	86	86	86	86	86	86
Net Income	$242,215	$390,937	$332,706	$47,861	$95,314	-$266,830	$1,224,222	$534,273	-$402,458	-$1,101,953	-$1,128,853
Gross Revenue	$4,248,615	$5,200,744	$5,269,444	$5,242,192	$5,406,623	$5,580,397	$5,799,659	$5,996,432	$5,129,989	$5,743,790	$6,818,991
Operating Expenses	$4,170,034	$4,937,043	$5,030,474	$5,280,503	$5,379,792	$5,905,838	$4,667,801	$5,908,139	$5,756,391	$6,891,495	$8,097,193
Net Patient Income	$186,976	$316,144	$250,632	-$36,293	$30,149	-$350,913	$1,123,567	$367,028	-$509,404	-$1,152,360	-$1,197,509
Net Patient Revenue	$4,357,010	$5,253,187	$5,281,106	$5,244,210	$5,409,941	$5,554,925	$5,791,368	$6,275,167	$5,246,987	$5,739,135	$6,899,684
Payroll Costs	$2,980,465	$3,116,522	$3,209,475	$3,455,407	$3,493,543	$3,914,708	$3,766,812	$4,031,676	$3,888,475	$4,951,489	$5,742,919
Operating Margin %	4.3%	6.0%	4.8%	-0.7%	0.6%	-6.3%	19.4%	5.9%	-9.7%	-20.1%	-17.4%
Medicare %	4.5%	3.0%	3.4%	3.2%	4.9%	3.6%	2.8%	5.0%	5.4%	6.5%	8.5%
Medicaid %	45.5%	40.4%	42.4%	49.6%	49.0%	44.8%	37.0%	41.4%	42.4%	39.2%	44.5%
Private %	50.0%	56.6%	54.2%	47.2%	46.0%	51.6%	60.2%	53.6%	52.2%	54.3%	47.0%
Net Patient Revenue/Day	$187	$229	$229	$233	$245	$260	$246	$268	$268	$310	$346
Cost/Day	$179	$215	$218	$235	$244	$277	$198	$253	$294	$373	$406
Avg Length of Stay	862.0 days	638.0 days	324.5 days	274.3 days	177.9 days	199.5 days	327.4 days	158.1 days	203.7 days	177.8 days	103.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.9M

Net patient income

-$1.2M

Nonprofit Operated by a nonprofit corporation.

Net patient revenue

$6.9M

Net patient income

-$1.2M

Other income

$68.7K

Payroll costs

$5.7M 83.2% of net patient revenue

Other operating costs

$2.4M

Total costs

$8.1M

What does this home offer?

No pets allowed

Housing Options: 1 Bed / 2 Bed / 3 Bed

Building Type: Two-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 16 days.

Coverage residents most often arrive under.

Medicare 51%

Private pay 31%

Medicaid 17%

Coverage residents most often leave under.

Medicare 49%

Private pay 33%

Medicaid 18%

Managed by Austin Smith

Executive Director & Health Facility Administrator

2.3 miles from city center Estimated distance in miles from Bluffton's city center to Christian Care Retirement Community's address, calculated via Google Maps.

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Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled

General Indiana resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+

General Indiana resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $10,000 individual

Limited funding; regional variation.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+

General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Benefits

Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled

General Indiana resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.

Asset Limits Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand statewide.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

What neighborhood is Christian Care Retirement Community in?

Christian Care Retirement Community is in the Toll Gate Heights neighborhood of Bluffton.

Who is the Director of Nursing at Christian Care Retirement Community?

Melissa Clark is the Director of Nursing at Christian Care Retirement Community.

Who is the owner of Christian Care Retirement Community?

Christian Care Retirement Community is legally operated by Adams County Memorial Hospital, and administered by Katie Uppfalt.

Is Christian Care Retirement Community in a walkable area?

Christian Care Retirement Community has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Christian Care Retirement Community?

According to IN state health department records, Christian Care Retirement Community's license number is 26-000576-1.

When does Christian Care Retirement Community's license expire?

According to IN state health department records, Christian Care Retirement Community's license expires on June 30, 2027.

What is the occupancy rate at Christian Care Retirement Community?

Christian Care Retirement Community's occupancy is 40%.

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Christian Care Retirement Community

Overview of Christian Care Retirement Community

Quality ratings

Community insights.

About this community

License Details

Ownership & Operating Entity

Type Of Units

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Christian Care Retirement Community

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

CMS Health Inspection History

Inspections Since 2024 · 2 years of data

Breakdown of citation severity (last 2 years)

Citations history (last 2 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

86 Certified Nursing Assistant

19 Registered Nurse

15 Medication Aide/Technician

13 Licensed Practical Nurse

13 Other Dietary Services Staff

7 Clinical Nurse Specialist

3 Speech Language Pathologist

1 RN Director of Nursing

1 Dietitian

1 Dental Services Staff

1 Administrator

1 Nurse Practitioner

2 Physical Therapy Assistant

4 Physical Therapy Aide

5 Respiratory Therapy Technician

1 Occupational Therapy Aide

1 Qualified Social Worker

4 Occupational Therapy Assistant

1 Mental Health Service Worker

2 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Managed by Austin Smith

Places of interest near Christian Care Retirement Community

Calculate Travel Distance to Christian Care Retirement Community

Financial Assistance for Assisted Living in Indiana

Aged and Disabled Waiver

CHOICE Program

Residential Care Assistance Program (RCAP)

Financial Assistance for
Assisted Living in Indiana