Christian Care Retirement Community

Nursing Home, Assisted Living, Independent Living & Memory Care · Bluffton, IN

CMS overall rating

720 E Dustman Rd, Bluffton, IN 46714 View map

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Christian Care Retirement Community accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Christian Care Retirement Community accepts Medicare, Medicaid, and private pay.

Overview of Christian Care Retirement Community

Nestled in the quiet neighborhood of Bluffton, IN, Christian Care Retirement Community is an enriching senior living community that offers a range of comfortable living options for a variety of needs. The community provides independent living, assisted living, rehabilitation, skilled nursing, and memory care, ensuring a seamless transition should residents’ needs change. Choose from a variety of one-bedroom apartments, and two and three bedroom villas for a comfortable living environment with convenient access to various care services and support.

Residents find comfort in knowing that on-call licensed nursing teams, and 24-hour emergency call systems are available for immediate support and assistance. Various services like, weekly housekeeping, linen services, personal laundry, and transportation services , provides utmost convenience and relieves residents’ from the hassles of daily living. A variety of engaging activities, exceptional dining services, and inviting recreation spaces, give residents plenty of opportunities for entertainment, leisure, and enjoyment.

Facility Direct Line (260) 565-3000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

5h 32m per day

vs avg

2 of 6 metrics below state avg

Standout metric Nurse Aide is +50% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	58m per day	▲ 45% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	29m per day	▼ 38% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 25m per day	▲ 50% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 14m per day	▲ 31% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 70% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	32m per day	▲ 17% State avg: 27m per day · National avg: 28m per day

Capacity and availability

103 days

145-bed community

A larger shared setting that may offer more common spaces and organized community services.

36 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 4 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

40%

Lower than the Indiana average: 68.1%

Occupied beds

58 / 145

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceJuly 1, 2025

ExpirationJune 30, 2027

License Number25-000576-1

CMS Certification Number155701

Christian Care Retirement Community is legally operated by Adams County Memorial Hospital, and administered by Austin Smith.

Profit StatusNonprofit

Medicare (SNF)

22 units

SNF/NF (Combined)

64 units

Residential

59 units

Total beds

145 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorMark Gresla

Director of NursingMelissa Clark

ContactMr. Preston Kaehr, Executive Director

Rehabilitation Services

24-Hour Staffing

Fax(260) 565-3009

Activity Center

Fitness Center

The Chapel

Social Gatherings

Neighborhood Spaces

Since 2022 · 4 years of data 8 deficiencies 2 complaints 15 inspections

Inspection Score

13 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection August 19, 2025 Routine

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	8	36	This facility has 78% fewer total deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 36).↓ 78% better Rank #53 / 386 Total deficiencies — State benchmarked This home is ranked 53rd out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	2	9	This facility has 78% fewer deficiencies per year than a typical Indiana assisted living residence (2 vs. IN avg 9).↓ 78% better
Deficiencies per inspection Average deficiencies per inspection.	0.5	1.9	This facility has 74% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.5 vs. IN avg 1.9).↓ 74% better Rank #20 / 386 Deficiencies per inspection — State benchmarked This home is ranked 20th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	15	19	This facility has 21% fewer total visits than a typical Indiana assisted living residence (15 vs. IN avg 19).↓ 21% better
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	3	7	This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	20%	37%	This facility has 17 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (20% vs. IN avg 37%).↓ 17% better
Inspections Routine, scheduled inspections conducted by state regulators.	8	13	This facility has 38% fewer inspections than a typical Indiana assisted living residence (8 vs. IN avg 13).↓ 38% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	2	5	This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better Rank #50 / 352 Total complaints — State benchmarked This home is ranked 50th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	0.5	1.3	This facility has 62% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 1.3).↓ 62% better
Complaint visits On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.	8	8	This facility has complaint visits in line with the Indiana average (8 vs. IN avg 8).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

November 15, 2024 life safety inspection found the facility fully compliant with emergency preparedness and fire safety code requirements, including sprinkler and alarm systems.
August 5, 2024 complaint investigation substantiated a deficiency for failing to prevent elopement of a resident, citing inadequate gate alarms and supervision.
October 22, 2024 annual inspection cited one deficiency for missing physician code status orders on 2 of 3 residents, corrected with training and audits.

Show Inspection Reports

Inspections since 2024

Total health inspections 2

State average N/A

Last Health inspection on Oct 2024

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

1 of 2 citations resulted from standard inspections; and 1 of 2 resulted from complaint investigations.

Breakdown of citation severity (last 2 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

2 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 2 years)

Resident Rights moderate citation Oct 22, 2024

Corrected

Quality of Care moderate citation Aug 05, 2024

Corrected

Total staff 181

Employees 124

Contractors 57

Staff to resident ratio 2.83 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 53

Average shift 7.1 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 34,526

Nursing staff breakdown

8.2 hours

7 hours

Contractor staffing

5,546 contractor hours this quarter

Certified Nursing Assistant: 14 Medication Aide/Technician: 6 Licensed Practical Nurse: 6 Respiratory Therapy Technician: 5 Registered Nurse: 4 Clinical Nurse Specialist: 4 Occupational Therapy Assistant: 4 Physical Therapy Aide: 4 Speech Language Pathologist: 3 Physical Therapy Assistant: 2 Medical Director: 2 Occupational Therapy Aide: 1 Qualified Social Worker: 1 Mental Health Service Worker: 1

Staff by category


Certified Nursing Assistant	72	14	86	17,783	92	100%	7
Registered Nurse	15	4	19	4,443	92	100%	8.2
Medication Aide/Technician	9	6	15	3,410	92	100%	8
Licensed Practical Nurse	7	6	13	2,473	91	99%	8.2
Other Dietary Services Staff	13	0	13	1,579	90	98%	4.8
Clinical Nurse Specialist	3	4	7	1,159	69	75%	7.6
Speech Language Pathologist	0	3	3	549	65	71%	4.8
RN Director of Nursing	1	0	1	494	59	64%	8.4
Dietitian	1	0	1	484	61	66%	7.9
Dental Services Staff	1	0	1	449	62	67%	7.2
Administrator	1	0	1	416	52	57%	8
Nurse Practitioner	1	0	1	416	52	57%	8
Physical Therapy Assistant	0	2	2	349	56	61%	6.2
Physical Therapy Aide	0	4	4	252	49	53%	4.2
Respiratory Therapy Technician	0	5	5	126	43	47%	2.8
Occupational Therapy Aide	0	1	1	63	16	17%	3.9
Qualified Social Worker	0	1	1	27	27	29%	1
Occupational Therapy Assistant	0	4	4	26	24	26%	1.1
Mental Health Service Worker	0	1	1	18	2	2%	9
Medical Director	0	2	2	9	3	3%	3

86 Certified Nursing Assistant

% of Days 100%

19 Registered Nurse

% of Days 100%

15 Medication Aide/Technician

% of Days 100%

13 Licensed Practical Nurse

% of Days 99%

13 Other Dietary Services Staff

% of Days 98%

7 Clinical Nurse Specialist

% of Days 75%

3 Speech Language Pathologist

% of Days 71%

1 RN Director of Nursing

% of Days 64%

1 Dietitian

% of Days 66%

1 Dental Services Staff

% of Days 67%

1 Administrator

% of Days 57%

1 Nurse Practitioner

% of Days 57%

2 Physical Therapy Assistant

% of Days 61%

4 Physical Therapy Aide

% of Days 53%

5 Respiratory Therapy Technician

% of Days 47%

1 Occupational Therapy Aide

% of Days 17%

1 Qualified Social Worker

% of Days 29%

4 Occupational Therapy Assistant

% of Days 26%

1 Mental Health Service Worker

% of Days 2%

2 Medical Director

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 14.0

75% worse than State average

State average: 8.0

Functional decline score 28.7

68% worse than State average

State average: 17.1

Long-stay resident measures

Below average State avg: 4.1

Need for Help with Daily Activities Increased 31.6%

162% worse than State average

State average: 12.0%

Walking Ability Worsened 28.1%

96% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 26.4%

8% worse than State average

State average: 24.6%

Falls with Major Injury 5.6%

45% worse than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 2.0%

55% better than State average

State average: 4.4%

Urinary Tract Infection 7.0%

479% worse than State average

State average: 1.2%

Lost Too Much Weight 2.7%

53% better than State average

State average: 5.7%

Depressive Symptoms 1.0%

96% better than State average

State average: 24.1%

Antipsychotic Use 2.8%

77% better than State average

State average: 12.4%

Pneumococcal Vaccine 97.2%

In line with State average

State average: 93.7%

Influenza Vaccine 94.6%

In line with State average

State average: 95.4%

Hospitalizations per 1,000 days 1.96

23% worse than State average

State average: 1.60

ED visits per 1,000 days 0.96

35% better than State average

State average: 1.48

Short-stay resident measures

Significantly above average State avg: 2.9

Pneumococcal Vaccine 82.2%

In line with State average

State average: 81.7%

Antipsychotic medication increase 2.4%

78% worse than State average

State average: 1.4%

Influenza Vaccine 64.4%

18% worse than State average

State average: 79.0%

Re-hospitalized after SNF stay 15.8%

29% better than State average

State average: 22.4%

Emergency department visits 4.0%

62% better than State average

State average: 10.5%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Successful return to home or community 48.1%

5% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

31% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Total residents 64

Medicare

10.9% of residents

Medicaid

50% of residents

Private pay or other

39.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Christian Care Retirement Community from 2012–2023, based on CMS SNF Cost Reports.

Occupancy Rate 37.7% ↓ 21.2pp vs 2022

Net Patient Income -$1.2M ↓ ~$45.1K vs 2022

Payroll Costs $5.7M ↑ ~$791.4K vs 2022

Operating Margin -17.4% ↑ 2.7pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	96.4%	92.1%	95.3%	95.6%	93.1%	91.6%	72.1%	75.1%	74.3%	62.3%	58.9%	37.7%
Beds	66	66	66	66	66	66	86	86	86	86	86	145
Net Income	$242,215	$293,644	$390,937	$332,706	$47,861	$95,314	-$266,830	$1,224,222	$534,273	-$402,458	-$1,101,953	-$1,128,853
Gross Revenue	$4,248,615	$4,190,052	$5,200,744	$5,269,444	$5,242,192	$5,406,623	$5,580,397	$5,799,659	$5,996,432	$5,129,989	$5,743,790	$6,818,991
Operating Expenses	$4,170,034	$4,059,886	$4,937,043	$5,030,474	$5,280,503	$5,379,792	$5,905,838	$4,667,801	$5,908,139	$5,756,391	$6,891,495	$8,097,193
Net Patient Income	$186,976	$182,565	$316,144	$250,632	-$36,293	$30,149	-$350,913	$1,123,567	$367,028	-$509,404	-$1,152,360	-$1,197,509
Net Patient Revenue	$4,357,010	$4,242,451	$5,253,187	$5,281,106	$5,244,210	$5,409,941	$5,554,925	$5,791,368	$6,275,167	$5,246,987	$5,739,135	$6,899,684
Payroll Costs	$2,980,465	$2,926,281	$3,116,522	$3,209,475	$3,455,407	$3,493,543	$3,914,708	$3,766,812	$4,031,676	$3,888,475	$4,951,489	$5,742,919
Operating Margin %	4.3%	4.3%	6.0%	4.8%	-0.7%	0.6%	-6.3%	19.4%	5.9%	-9.7%	-20.1%	-17.4%
Medicare %	4.5%	3.9%	3.0%	3.4%	3.2%	4.9%	3.6%	2.8%	5.0%	5.4%	6.5%	8.5%
Medicaid %	45.5%	44.6%	40.4%	42.4%	49.6%	49.0%	44.8%	37.0%	41.4%	42.4%	39.2%	44.5%
Private %	50.0%	51.5%	56.6%	54.2%	47.2%	46.0%	51.6%	60.2%	53.6%	52.2%	54.3%	47.0%
Net Patient Revenue/Day	$187	$191	$229	$229	$233	$245	$260	$246	$268	$268	$310	$346
Cost/Day	$179	$183	$215	$218	$235	$244	$277	$198	$253	$294	$373	$406
Avg Length of Stay	862.0 days	389.2 days	638.0 days	324.5 days	274.3 days	177.9 days	199.5 days	327.4 days	158.1 days	203.7 days	177.8 days	103.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.9M

Net patient income

-$1.2M

Nonprofit Operated by a church.

Net patient revenue

$6.9M

Net patient income

-$1.2M

Other income

$68.7K

Payroll costs

$5.7M 83.2% of net patient revenue

Other operating costs

$2.4M

Total costs

$8.1M

What does this home offer?

Housing Options: 1 Bed / 2 Bed / 3 Bed

Building Type: Two-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 16 days.

Coverage residents most often arrive under.

Medicare 51%

Private pay 31%

Medicaid 17%

Coverage residents most often leave under.

Medicare 49%

Private pay 33%

Medicaid 18%

Managed by Austin Smith

Executive Director & Health Facility Administrator

2.3 miles from city center Estimated distance in miles from Bluffton's city center to Christian Care Retirement Community's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


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Nursing Home Explorer

What neighborhood is Christian Care Retirement Community in?

Christian Care Retirement Community is in the Toll Gate Heights neighborhood of Bluffton.

Who is the Director of Nursing at Christian Care Retirement Community?

Melissa Clark is the Director of Nursing at Christian Care Retirement Community.

Who is the owner of Christian Care Retirement Community?

Christian Care Retirement Community is legally operated by Adams County Memorial Hospital, and administered by Austin Smith.

Is Christian Care Retirement Community in a walkable area?

Christian Care Retirement Community has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Christian Care Retirement Community?

According to IN state health department records, Christian Care Retirement Community's license number is 25-000576-1.

When does Christian Care Retirement Community's license expire?

According to IN state health department records, Christian Care Retirement Community's license expires on June 30, 2027.

What is the occupancy rate at Christian Care Retirement Community?

Christian Care Retirement Community's occupancy is 40%.

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Christian Care Retirement Community

Overview of Christian Care Retirement Community

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Christian Care Retirement Community

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2024

Breakdown of citation severity (last 2 years)

Citations history (last 2 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

86 Certified Nursing Assistant

19 Registered Nurse

15 Medication Aide/Technician

13 Licensed Practical Nurse

13 Other Dietary Services Staff

7 Clinical Nurse Specialist

3 Speech Language Pathologist

1 RN Director of Nursing

1 Dietitian

1 Dental Services Staff

1 Administrator

1 Nurse Practitioner

2 Physical Therapy Assistant

4 Physical Therapy Aide

5 Respiratory Therapy Technician

1 Occupational Therapy Aide

1 Qualified Social Worker

4 Occupational Therapy Assistant

1 Mental Health Service Worker

2 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Managed by Austin Smith

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