Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.

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Located in the charming town of Hockessin, Delaware, Complete Care at Brackenville is a nursing home community that takes great pride in fostering meaningful relationships with both residents and staff. With the mantra “Complete Care. Caring For You Completely!®,” they offer personalized rehabilitation and long-term care programs, connecting residents with the expertise of exceptional medical professionals to ensure each recovery journey is tailored to individual needs.
With a hands-on approach, they create a warm and loyal environment, making everyone feel like family. Their unwavering commitment revolves around one central goal: providing extraordinary care and compassion to improve the lives of those they serve.
Ronald Inglis Jr. serves as the Administrator at Complete Care at Brackenville. He leads the community with a focus on establishing strong relationships with residents, supported by a dedicated and long-tenured staff committed to excellence and thoughtful care beyond traditional standards.
Offers a balance of services and community atmosphere.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
63% of new residents, usually for short-term rehab.
30% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Complete Care at Brackenville is administrated by Ronald Inglis.
Key information about the people who lead and staff this community.
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
The most recent inspection on September 15, 2025, identified deficiencies related to medication administration and care planning for a resident refusing medications. Earlier inspections showed a pattern of issues involving medication management, nursing staffing shortages, resident rights, and care planning, with substantiated complaints including verbal abuse and failure to report and investigate abuse timely. Inspectors cited recurring problems with medication errors, insufficient staffing, and incomplete or inaccurate care plans. Complaint investigations were mostly substantiated, including a notable case of verbal abuse and several findings related to medication and care plan deficiencies. The facility’s inspection history shows ongoing challenges with medication administration and staffing, with no clear sustained improvement over time.
Delaware average 4.4
Last Health inspection on Sep 2025
Delaware average 38.9
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 40 citations resulted from standard inspections; 3 of 40 resulted from complaint investigations; and 17 of 40 came from combined inspections (standard and complaint).
Delaware average: 0.9
Delaware average: 1.2
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
7.8 miles from city center — 5.45 miles to nearest hospital (VA Medical Center- Wilmington)
100 St Claire Dr, Hockessin, DE 19707
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
4,662 contractor hours this quarter
| Certified Nursing Assistant | 56 | 23 | 79 | 18,211 | 91 | 100% | 8 |
| Licensed Practical Nurse | 21 | 11 | 32 | 8,386 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,373 | 86 | 95% | 7.4 |
| Registered Nurse | 11 | 7 | 18 | 3,026 | 91 | 100% | 7.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 998 | 89 | 98% | 7.2 |
| Speech Language Pathologist | 0 | 3 | 3 | 903 | 66 | 73% | 7.6 |
| Nurse Practitioner | 5 | 0 | 5 | 683 | 63 | 69% | 7.9 |
| Physical Therapy Aide | 0 | 4 | 4 | 541 | 65 | 71% | 7.4 |
| Qualified Social Worker | 0 | 1 | 1 | 491 | 62 | 68% | 7.9 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Nurse Aide in Training | 2 | 0 | 2 | 418 | 46 | 51% | 7.8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 379 | 53 | 58% | 7.1 |
| Dental Services Staff | 1 | 0 | 1 | 244 | 51 | 56% | 4.8 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 152 | 38 | 42% | 3.9 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
Last updated: Jan 2026
Historical financial and operational data for Complete Care at Brackenville based on CMS SNF Cost Reports.
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