Complete Care at Brackenville
Nursing Home, Hospice Care, Nursing Care, Palliative Care & Respite Care · Hockessin, DE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Complete Care at Brackenville

Nursing Home, Hospice Care, Nursing Care, Palliative Care & Respite Care · Hockessin, DE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Calculator: See prices in your area
Complete Care at Brackenville accepts Medicare, Medicaid, and private pay.

Overview of Complete Care at Brackenville

Located in the charming town of Hockessin, Delaware, Complete Care at Brackenville is a nursing home community that takes great pride in fostering meaningful relationships with both residents and staff. With the mantra “Complete Care. Caring For You Completely!®,” they offer personalized rehabilitation and long-term care programs, connecting residents with the expertise of exceptional medical professionals to ensure each recovery journey is tailored to individual needs.
With a hands-on approach, they create a warm and loyal environment, making everyone feel like family. Their unwavering commitment revolves around one central goal: providing extraordinary care and compassion to improve the lives of those they serve. 

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 22.0% Above DE avg. ▲ 22.0% Above DE avg.DE average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 8.4% Above DE avg. ▲ 8.4% Above DE avg.DE average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 25.4% Below DE avg. ▼ 25.4% Below DE avg.DE average: 4.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 23.6% Above DE avg. ▲ 23.6% Above DE avg.DE average: 4.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Delaware state averages

Total nursing care / resident Info This home is ranked 39th out of 40 homes in Delaware for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 32m per day
Rank #39 / 40Nurse hours — State benchmarkedThis home is ranked 39th out of 40 homes in Delaware. Shows adjusted nurse hours per resident per day benchmarked to the Delaware average, with a ranking across 40 Delaware facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Delaware avg (4h 39m per day)
vs Delaware avg
-24%

6 of 6 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 45m per day ▼ 27% State avg: 1h 2m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 59m per day ▼ 3% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 6m per day ▼ 15% State avg: 2h 28m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 25m per day ▼ 15% State avg: 4h 2m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 88% State avg: 9m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 23m per day ▼ 47% State avg: 43m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
101 days
Bed community size
104-bed community Rank #33 / 73Bed count — State benchmarkedThis home is ranked 33rd out of 73 homes in Delaware. Shows this facility's certified or reported bed count compared to other Delaware facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 6 / 100 Rank #99 / 110Walk Score — State benchmarkedThis home is ranked 99th out of 110 homes in Delaware. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Delaware facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
94%
Rank #4 / 44Occupancy rate — State benchmarkedThis home is ranked 4th out of 44 homes in Delaware. Shows this facility's occupancy rate versus the Delaware average, with its Statewide rank out of 44. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Delaware average: 80.7%
Occupied beds
98 / 104
Average occupied beds in Delaware homes 86 beds

Awards

CMS Five Star Overall
CMS Five Star Quality
Great Place to Work 2025-2026
Striving for Ten
High 5

License Details

Facility TypeNursing Home
IssuanceJanuary 6, 2025
ExpirationMay 31, 2026 Expired
License Number1118

Ownership & Operating Entity

Complete Care at Brackenville is administered by Ronald Inglis.

Safety & Compliance

Hoyer Lift

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingRebecca Difilippo
Director of Nursing Emailrdifilippo@ccbrackenville.com

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Post-Acute Care

Amenities & Lifestyle

Specific ProgramsRehabilitation Program, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Bariatric Care, Psychology/Psychiatric Care

Contact Complete Care at Brackenville

Inspection History

In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.

Since 2021 · 5 years of data 177 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Delaware state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Delaware state average
Overall vs. DE average 2 Worse Metrics worse than Delaware average:
• Total deficiencies (177% above)
• Deficiencies per year (177% above)
0 Better No metrics in this bucket.
Latest Inspection September 15, 2025 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityDE Averagevs. DE Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 17764 This facility has 177% more total deficiencies than a typical Delaware nursing home (177 vs. DE avg 64).↑ 177% worse
Deficiencies per year Info Average deficiencies per year since 2021. 35.412.8 This facility has 177% more deficiencies per year than a typical Delaware nursing home (35.4 vs. DE avg 12.8).↑ 177% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The September 15, 2025 inspection found 4 deficiencies related to medication administration errors and failure to develop person-centered care plans for residents refusing medications.
  • The February 2, 2024 survey identified 30 deficiencies including substantiated verbal abuse, inadequate supervision causing resident injury, poor infection control, unsafe medication handling, and insufficient nursing staff.
  • An April 3, 2024 follow-up survey found the facility in substantial compliance with no deficiencies identified after prior corrective actions.

Health Inspection History

Inspections since 2022
Total health inspections 4

Delaware average 4.4


Last Health inspection on Sep 2025

Total health citations
40 Rank #23 / 41Health citations — State benchmarkedThis home is ranked 23rd out of 41 homes in Delaware. Shows this facility's total health deficiency citations benchmarked to the Delaware State average, with a ranking across all 41 DE facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Delaware average 38.9

Citations per inspection
10 Rank #25 / 41Citations per inspection — State benchmarkedThis home is ranked 25th out of 41 homes in Delaware. Shows average deficiency citations per CMS inspection for this facility versus the Delaware mean across 41 facilities with citation data. Lower is better.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Delaware average 8.72


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 40 citations resulted from standard inspections; 3 of 40 resulted from complaint investigations; and 17 of 40 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Delaware average

Delaware average: 0.9


Serious health citations
2
67% worse than Delaware average

Delaware average: 1.2

0 critical citations Delaware average: 0.9

2 serious citations Delaware average: 1.2

38 moderate citations Delaware average: 35.7

0 minor citations Delaware average: 1
Citations history (last 4 years)
Pharmacy moderate citation Sep 15, 2025
Corrected

Care Planning moderate citation Sep 15, 2025
Corrected

Care Planning moderate citation Sep 15, 2025
Corrected

Nursing Services moderate citation Feb 14, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 151
Employees 127
Contractors 24
Staff to resident ratio 1.53 : 1
6% fewer staff per resident than Delaware average
Delaware average ratio: 1.63 : 1 Delaware average ratio: 1.63 : 1See full Delaware ranking
Avg staff/day 56
Average shift 7.6 hours
0% compared with Delaware average
Delaware average: 7.6 hours Delaware average shift: 7.6 hoursSee full Delaware ranking
Total staff hours (quarter) 39,324

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 17 total: 11 full-time employees and 6 contractors. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 29 total: 24 full-time employees and 5 contractors. 29
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 68 total: 67 full-time employees and 1 contractor. 68
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

8.6%

3,399 contractor hours this quarter

Registered Nurse: 6 Licensed Practical Nurse: 5 Speech Language Pathologist: 4 Physical Therapy Assistant: 2 Qualified Social Worker: 2 Physical Therapy Aide: 2 Respiratory Therapy Technician: 2 Certified Nursing Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6716818,82192100%7.6
Licensed Practical Nurse245298,83292100%8.4
Registered Nurse116173,17192100%7.8
Clinical Nurse Specialist9093,1708693%7.4
Other Dietary Services Staff3031,0038592%7.2
Speech Language Pathologist0449456773%7.6
Physical Therapy Aide0225196267%8.2
Qualified Social Worker0224846166%7.9
Physical Therapy Assistant0224796470%7.5
Nurse Practitioner1014645863%8
Dental Services Staff3034466065%5.8
Administrator1014325459%8
Mental Health Service Worker2022793336%8
Respiratory Therapy Technician0221664043%4.2
Dietitian4047644%7.6
Other Social Services Staff1013633%11.9
RN Director of Nursing101411%4
68 Certified Nursing Assistant
% of Days 100%
29 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
9 Clinical Nurse Specialist
% of Days 93%
3 Other Dietary Services Staff
% of Days 92%
4 Speech Language Pathologist
% of Days 73%
2 Physical Therapy Aide
% of Days 67%
2 Qualified Social Worker
% of Days 66%
2 Physical Therapy Assistant
% of Days 70%
1 Nurse Practitioner
% of Days 63%
3 Dental Services Staff
% of Days 65%
1 Administrator
% of Days 59%
2 Mental Health Service Worker
% of Days 36%
2 Respiratory Therapy Technician
% of Days 43%
4 Dietitian
% of Days 4%
1 Other Social Services Staff
% of Days 3%
1 RN Director of Nursing
% of Days 1%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $17K Rank #15 / 41Federal fines — State benchmarkedThis home is ranked 15th out of 41 homes in Delaware. Shows this facility's cumulative CMS federal fine dollars versus the Delaware average among facilities with fines, and where it ranks among 41 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
83% lower than Delaware average

Delaware average: $98K

Number of fines 1
46% fewer fines than Delaware average

Delaware average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Delaware average

Delaware average: 0.2

Fines amount comparison
Fines amount comparison
This facility $17K
Delaware average $98K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Feb 2, 2024 · $17K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 2, 2024
$17K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.7
12% worse than Delaware average

Delaware average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.5
In line with Delaware average

Delaware average: 19.0

Long-stay resident measures
Significantly above average Delaware avg: 3.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.2%
28% better than Delaware average

Delaware average: 15.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 23.3%
17% worse than Delaware average

Delaware average: 19.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.1%
9% worse than Delaware average

Delaware average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.0%
70% worse than Delaware average

Delaware average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.0%
10% better than Delaware average

Delaware average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.7%
68% better than Delaware average

Delaware average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 10.2%
77% worse than Delaware average

Delaware average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 19.7%
227% worse than Delaware average

Delaware average: 6.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.0%
36% better than Delaware average

Delaware average: 11.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
5% better than Delaware average

Delaware average: 95.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Delaware average

Delaware average: 97.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.12
39% better than Delaware average

Delaware average: 1.83

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.63
54% better than Delaware average

Delaware average: 1.37

Short-stay resident measures
Significantly above average Delaware avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.7%
12% better than Delaware average

Delaware average: 82.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.6%
38% better than Delaware average

Delaware average: 0.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.6%
15% better than Delaware average

Delaware average: 83.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 18.4%
14% better than Delaware average

Delaware average: 21.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.4%
25% better than Delaware average

Delaware average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Delaware average

Delaware average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 68.4%
27% better than Delaware average

Delaware average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 65.8%
30% better than Delaware average

Delaware average: 50.6%

Breakdown by payment type

Medicare

63% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

30% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 99
Medicare
28
28.3% of residents
Medicaid
52
52.5% of residents
Private pay or other
19
19.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$699.1K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.9M Rank #27 / 37Revenue — State benchmarkedThis home is ranked 27th out of 37 homes in Delaware. Shows this facility's annual revenue compared to the Delaware average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$699.1K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$443.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #33 / 37Payroll — State benchmarkedThis home is ranked 33rd out of 37 homes in Delaware. Shows total annual staff payroll benchmarked to the Delaware average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.7M 31.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #21 / 37Payroll % — State benchmarkedThis home is ranked 21st out of 37 homes in Delaware. Shows payroll as a percentage of revenue versus the Delaware average. Well-run Delaware facilities typically land around 52–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$9.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$14.2M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
353 total

Coverage residents most often arrive under.

Medicare 63%
Private pay 30%
Medicaid 7%
Discharges
350 total

Coverage residents most often leave under.

Medicare 58%
Private pay 30%
Medicaid 12%

Managed by Ronald Inglis Jr.

Administrator

Places of interest near Complete Care at Brackenville

Address 1.4 miles from city center Info Estimated distance in miles from Hockessin's city center to Complete Care at Brackenville's address, calculated via Google Maps. — 5.45 miles to nearest hospital (VA Medical Center- Wilmington)

Calculate Travel Distance to Complete Care at Brackenville

Add your location

Address

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The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.

3 facilities compared · CMS & DE Dept. of Health data

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Complete Care at Brackenville
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85042
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Leah Gelley
$20.7M
Facility $20.7M
DE AVG $19.5M
Rank #10 / 37
$9.9M
Facility $9.9M
DE AVG $6.3M
Rank #2 / 37
47.7%
Facility 47.7%
DE AVG 35.2%
Rank #11 / 37
85006

Financial Assistance for
Nursing Home in Delaware

Complete Care at Brackenville is located in Hockessin, Delaware.
Here are the financial assistance programs available to residents in Delaware.

Get Financial aid guidance

Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled
General Delaware resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
DE

Small state, faster processing in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home modifications

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Age Caregiver of someone 60+
General Delaware resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
DE

Limited slots; rural focus.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+
General Delaware resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
DE

Limited to specific areas (e.g., New Castle County); few providers.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled
General Delaware resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
Asset Limits $9,430 (individual), $14,130 (couple).
DE

Three tiers; broader limits than some states.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Frequently Asked Questions about Complete Care at Brackenville

What neighborhood is Complete Care at Brackenville in?

Complete Care at Brackenville is in the Saint Claire Drive neighborhood of Hockessin.

Who is the Director of Nursing at Complete Care at Brackenville?

Rebecca Difilippo is the Director of Nursing at Complete Care at Brackenville.

Is Complete Care at Brackenville in a walkable area?

Complete Care at Brackenville has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Complete Care at Brackenville?

According to DE state health department records, Complete Care at Brackenville's license number is 1118.

When does Complete Care at Brackenville's license expire?

According to DE state health department records, Complete Care at Brackenville's license expires on May 31, 2026.

What is the occupancy rate at Complete Care at Brackenville?

Complete Care at Brackenville's occupancy is 94%.

Does Complete Care at Brackenville operate as a for-profit or non-profit?

Complete Care at Brackenville is registered as a for-profit in DE.

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