Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Located in the charming town of Hockessin, Delaware, Complete Care at Brackenville is a nursing home community that takes great pride in fostering meaningful relationships with both residents and staff. With the mantra “Complete Care. Caring For You Completely!®,” they offer personalized rehabilitation and long-term care programs, connecting residents with the expertise of exceptional medical professionals to ensure each recovery journey is tailored to individual needs.
With a hands-on approach, they create a warm and loyal environment, making everyone feel like family. Their unwavering commitment revolves around one central goal: providing extraordinary care and compassion to improve the lives of those they serve.
Complete Care at Brackenville is administered by Ronald Inglis.
Key information about the people who lead and staff this community.
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
Deficiencies
| This Facility | DE Average | vs. DE Avg |
|---|---|---|---|
|
Total deficiencies
| 177 | 64 | This facility has 177% more total deficiencies than a typical Delaware nursing home (177 vs. DE avg 64).↑ 177% worse |
|
Deficiencies per year
| 35.4 | 12.8 | This facility has 177% more deficiencies per year than a typical Delaware nursing home (35.4 vs. DE avg 12.8).↑ 177% worse |
Delaware average 4.4
Last Health inspection on Sep 2025
Delaware average 38.9
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 40 citations resulted from standard inspections; 3 of 40 resulted from complaint investigations; and 17 of 40 came from combined inspections (standard and complaint).
Delaware average: 0.9
Delaware average: 1.2
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,399 contractor hours this quarter
| Certified Nursing Assistant | 67 | 1 | 68 | 18,821 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 24 | 5 | 29 | 8,832 | 92 | 100% | 8.4 |
| Registered Nurse | 11 | 6 | 17 | 3,171 | 92 | 100% | 7.8 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,170 | 86 | 93% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,003 | 85 | 92% | 7.2 |
| Speech Language Pathologist | 0 | 4 | 4 | 945 | 67 | 73% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 519 | 62 | 67% | 8.2 |
| Qualified Social Worker | 0 | 2 | 2 | 484 | 61 | 66% | 7.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 479 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Dental Services Staff | 3 | 0 | 3 | 446 | 60 | 65% | 5.8 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 279 | 33 | 36% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 166 | 40 | 43% | 4.2 |
| Dietitian | 4 | 0 | 4 | 76 | 4 | 4% | 7.6 |
| Other Social Services Staff | 1 | 0 | 1 | 36 | 3 | 3% | 11.9 |
| RN Director of Nursing | 1 | 0 | 1 | 4 | 1 | 1% | 4 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 2, 2024 · $17K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
63% of new residents, usually for short-term rehab.
30% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Complete Care at Brackenville from 2011–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.4 miles from city center
Estimated distance in miles from Hockessin's city center to Complete Care at Brackenville's address, calculated via Google Maps.
— 5.45 miles to nearest hospital (VA Medical Center- Wilmington)
Add your location
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
| Cokesbury Village | NH AL IL MC | Hockessin (Loveville) | 49
Facility
49
DE AVG
102
Rank
#63 / 73 |
57.1%
Facility
57.1%
DE AVG
80.7%
Rank
#42 / 44 | -29% | 4.72
Facility
4.72
DE AVG
4.66
Rank
#7 / 40 | +79% | +1% | $0
Facility
$0
DE AVG
$96.1k
Rank
#1 / 41 | 11
Facility
11
DE AVG
38.9
Rank
#4 / 41 | 3.7
Facility
3.7
DE AVG
8.7
Rank
#4 / 41 | - | 3 | A+ |
12
Facility
12
DE AVG
40
Rank
#91 / 110 | - | $24.6M
Facility
$24.6M
DE AVG
$19.5M
Rank
#6 / 37 | $10.0M
Facility
$10.0M
DE AVG
$6.3M
Rank
#6 / 37 | 40.5%
Facility
40.5%
DE AVG
35.2%
Rank
#34 / 37 | 85017 | ||||
| Complete Care at Brackenville | NH HC NC PC RC | Hockessin (Saint Claire Drive) | 104
Facility
104
DE AVG
102
Rank
#33 / 73 |
94.2%
Facility
94.2%
DE AVG
80.7%
Rank
#4 / 44 | +17% | 3.53
Facility
3.53
DE AVG
4.66
Rank
#39 / 40 | -10% | -24% | $16.8k
Facility
$16.8k
DE AVG
$96.1k
Rank
#15 / 41 | 40
Facility
40
DE AVG
38.9
Rank
#23 / 41 | 10.0
Facility
10.0
DE AVG
8.7
Rank
#25 / 41 | 2 | 98 | - |
6
Facility
6
DE AVG
40
Rank
#99 / 110 | - | $14.9M
Facility
$14.9M
DE AVG
$19.5M
Rank
#27 / 37 | $4.7M
Facility
$4.7M
DE AVG
$6.3M
Rank
#33 / 37 | 31.5%
Facility
31.5%
DE AVG
35.2%
Rank
#21 / 37 | 85042 | ||||
| Regal Heights Healthcare and Rehabilitation Center | NH MC RC | Hockessin | 172
Facility
172
DE AVG
102
Rank
#6 / 73 |
91.9%
Facility
91.9%
DE AVG
80.7%
Rank
#10 / 44 | +14% | 4.21
Facility
4.21
DE AVG
4.66
Rank
#21 / 40 | -27% | -10% | $140.3k
Facility
$140.3k
DE AVG
$96.1k
Rank
#36 / 41 | 67
Facility
67
DE AVG
38.9
Rank
#35 / 41 | 16.8
Facility
16.8
DE AVG
8.7
Rank
#38 / 41 | 4 | 165 | - |
1
Facility
1
DE AVG
40
Rank
#104 / 110 | Leah Gelley | $20.7M
Facility
$20.7M
DE AVG
$19.5M
Rank
#10 / 37 | $9.9M
Facility
$9.9M
DE AVG
$6.3M
Rank
#2 / 37 | 47.7%
Facility
47.7%
DE AVG
35.2%
Rank
#11 / 37 | 85006 |
Complete Care at Brackenville is located in Hockessin, Delaware.
Here are the financial assistance programs available to residents in Delaware.
Complete Care at Brackenville is in the Saint Claire Drive neighborhood of Hockessin.
Rebecca Difilippo is the Director of Nursing at Complete Care at Brackenville.
Complete Care at Brackenville has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to DE state health department records, Complete Care at Brackenville's license number is 1118.
According to DE state health department records, Complete Care at Brackenville's license expires on May 31, 2026.
Complete Care at Brackenville's occupancy is 94%.
Complete Care at Brackenville is registered as a for-profit in DE.
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