Total Health inspections
3
38% below West Virginia average
West Virginia average:
4.8
Last Health inspection on Jun 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Complete Care at Oak Ridge LLC
Complete Care at Oak Ridge LLC
Complete Care at Oak Ridge LLC is a Nursing Home in West Virginia
Complete Care at Oak… is a Nursing Home in West Virginia
Complete Care at Oak Ridge offers post-acute rehabilitation and long-term care services in Charleston, WV. The facility provides a range of medical and therapy services to support recovery after illness or surgery. Residents receive personalized care in a welcoming environment that prioritizes comfort and dignity.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
74
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95%
Residents per day (avg)
70
Occupancy rate
95%
Residents per day (avg)
70
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
49% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
40% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
11% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Partnership
Home revenue
$12.3M
Profit
$1.4M
Proprietary home
Partnership
Home revenue
$12,270,403.00
Profit
$1,353,390.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.9M
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
License Status
ActiveFacility Type
NURSING HOME (NH)
License Date
March 11, 2025
Additional licensing details
License number:
67
CMS Certification Number:
515174
County:
Kanawha
Ownership & operating entity
Complete Care at Oak Ridge LLC is administrated by JIM TRIANA.
Owner name:
Complete Care AT Oak Ridge LLC
Safety & Compliance
Hoyer Lift
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(304)347-8526
Amenities & Lifestyle
Programs & Activities
Specific Programs
Services, What to Expect, Careers, Contact
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
15 visits/inspections
Latest inspection
Date:March 6, 2025
Compare Nursing Homes around Charleston
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Complete Care at Oak Ridge LLC
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WV 25311
74
No
-
95.0%
$12,263,995.00
$3,447,819.00
28.1%
70.10
3/5
3.4093
3/5
3/5
3/5
1
Dunbar Center
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Dunbar
120
No
27
96.7%
$19,872,877.00
$5,544,463.00
27.9%
111.30
1/5
2.7850
1/5
1/5
3/5
1
Places of interest near Complete Care at Oak Ridge LLC
3.4 miles from city center
CHARLESTON, WV 25311
Calculate Travel Distance to Complete Care at Oak Ridge LLC
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
98
Total Staff
91
Employees
7
Contractors
27,344
Total Hours (Quarter)
37
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 8.5 | No |
| Licensed Practical Nurse | 15 | 9.2 | No |
| Certified Nursing Assistant | 43 | 7.8 | No |
Staff by Category
Administration ⓘ
1 staff
7.9hs shift avg
Nursing Staff ⓘ
74 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
11 staff
8hs shift avg
Therapy Services ⓘ
6 staff
6.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7.8hs shift avg
Dietary Services ⓘ
3 staff
8.1hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
6.3%
of total hours from contractors
1,735 contractor hours this quarter
Physical Therapy Aide: 2
Qualified Social Worker: 1
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 1
Speech Language Pathologist: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 12,976 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,024 | 91 | 100% | 9.2 |
| Registered Nurse | 16 | 0 | 16 | 3,418 | 91 | 100% | 8.5 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,947 | 65 | 71% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,055 | 81 | 89% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 672 | 61 | 67% | 8 |
| Nurse Practitioner | 4 | 0 | 4 | 528 | 63 | 69% | 8 |
| Dietitian | 1 | 0 | 1 | 525 | 64 | 70% | 8.2 |
| Qualified Social Worker | 0 | 1 | 1 | 492 | 63 | 69% | 7.8 |
| Physical Therapy Aide | 0 | 2 | 2 | 470 | 59 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 400 | 53 | 58% | 7.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 193 | 42 | 46% | 4.6 |
| Speech Language Pathologist | 0 | 1 | 1 | 181 | 26 | 29% | 7 |
Health Inspection History
Total Health citations
37
14% below West Virginia average
West Virginia average:
43.1
12.33 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
37 citations
Complaint investigations
1 citations
Breakdown of citations
Critical Health citations
0
100% below West Virginia average
West Virginia average:
0.8
Serious Health citations
1
100% above West Virginia average
West Virginia average:
0.5
Moderate Health citations
34
Minor Health citations
2
Citations history (last 3 years)
Environmental moderate citation
Jun 05, 2025
Corrected
Nutrition minor citation
Jun 05, 2025
Corrected
Nutrition moderate citation
Jun 05, 2025
Corrected
Nutrition moderate citation
Jun 05, 2025
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Complete Care
Resident Census by Payment Source
71
Total Residents
Medicare
12
(16.9%)
ⓘ
Medicaid
58
(81.7%)
ⓘ
Private Pay/Other
1
(1.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
8.0
30% better than West Virginia average
West Virginia average:
11.3
Functional decline score
15.2
28% better than West Virginia average
West Virginia average:
21.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
11.4%
40% below West Virginia average.
Walking Ability Worsened
11.1%
49% below West Virginia average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
23.2%
3% above West Virginia average.
Safety & clinical stability
Falls with Major Injury
5.1%
14% above West Virginia average.
High Risk Residents with Pressure Ulcers
4.9%
1% below West Virginia average.
Urinary Tract Infection
0.9%
55% below West Virginia average.
Emotional & behavioral wellbeing
Depressive Symptoms
13.3%
117% above West Virginia average.
Antipsychotic Use
11.1%
16% below West Virginia average.
Preventive care
Pneumococcal Vaccine
99.2%
2% above West Virginia average.
Influenza Vaccine
100.0%
3% above West Virginia average.
Nutrition & physical health
Lost Too Much Weight
7.3%
11% above West Virginia average.Short-stay resident measures
Pneumococcal Vaccine
82.2%
5% better than West Virginia average
Antipsychotic medication increase
2.0%
96% worse than West Virginia average
Influenza Vaccine
82.8%
Near West Virginia average
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K
This home paid 70% less in fines than the state average.
West Virginia average:
$54K
Number of Fines
1
This home received 35% fewer fines than the state average.
West Virginia average:
1.5
Payment Denials
0
This home had 100% fewer payment denials than the state average.
West Virginia average:
0.0
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Jul 25, 2024
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Complete Care at Oak Ridge LLC based on CMS SNF Cost Reports.
Occupancy Rate
95.0%
↓ 0.1pp vs 2022
Net Income
$1,353,390
↓ ~$294K vs 2022
Total Payroll
$4,273,273
↑ ~$97K vs 2022
Profit Margin
11.0%
↓ 2.9pp vs 2022
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