Inspection Reports for
Complete Care At Shrewsbury Llc

89 Avenue At The Common, Shrewsbury, NJ, 07702

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 12.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

140% worse than New Jersey average
New Jersey average: 5.2 deficiencies/year

Deficiencies per year

80 60 40 20 0
2020
2021
2022
2023
2024
2025

Occupancy

Latest occupancy rate 64% occupied

Based on a January 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Nov 2020 Jan 2021 Dec 2021 Dec 2023 Jul 2024 Jan 2025

Notice

Deficiencies: 0 Date: Nov 20, 2025

Visit Reason
This document serves to inform individuals about the privacy practices of NJDHSS, including how their medical information may be used and disclosed, and their rights related to this information.

Findings
The notice details the types of information covered, reasons for use and disclosure of health information, individuals' rights to access and control their information, and the legal duties of NJDHSS to protect privacy.

Report Facts
Effective date: 2011

Employees mentioned
NameTitleContext
Devon L. GrafDirector, Office of Legal and Regulatory ComplianceListed as NJDHSS Privacy Officer contact for the notice

Inspection Report

Routine
Deficiencies: 11 Date: Sep 25, 2025

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements including resident dignity, assessments, care planning, infection control, immunizations, and safety measures.

Findings
The facility was found deficient in multiple areas including failure to treat residents with dignity, incomplete or inaccurate resident assessments and care plans, inadequate monitoring of wander guards, failure to ensure proper use of personal protective equipment for residents on enhanced barrier precautions, and failure to offer pneumococcal and COVID-19 vaccinations to residents.

Deficiencies (11)
Failure to ensure one resident was treated with dignity in toileting.
Failure to complete a Significant Change Minimum Data Set (MDS) for one resident.
Failure to ensure accurate coding of Minimum Data Set (MDS) assessments for five residents.
Failure to develop and implement complete care plans for five residents.
Failure to revise care plans timely for two residents.
Failure to provide nursing assessments of a surgical incision for one resident.
Failure to monitor effectiveness of wander guards and modify interventions for two residents.
Failure to complete Comprehensive Social Services Assessment upon admission for one resident.
Failure to ensure staff wore proper personal protective equipment when caring for residents on Enhanced Barrier Precautions.
Failure to offer and/or provide pneumococcal immunizations to four residents.
Failure to offer and/or provide COVID-19 immunizations to four residents.
Report Facts
Residents sampled: 33 Residents affected by dignity deficiency: 1 Residents affected by MDS coding deficiency: 5 Residents affected by care plan deficiencies: 7 Residents affected by PPE deficiency: 2 Residents affected by immunization deficiencies: 4

Employees mentioned
NameTitleContext
Licensed Practical Nurse 3Licensed Practical NurseCommented on dignity and care plan deficiencies
Director of NursingDirector of NursingProvided interviews regarding care plan development, wander guard assessments, and immunization responsibilities
Registered Dietician 1Registered DieticianResponsible for nutrition care plan updates
Registered Dietician 2Registered DieticianResponsible for MDS nutrition coding
Licensed Practical Nurse 8Licensed Practical NurseObserved not wearing PPE for resident on Enhanced Barrier Precautions
Social Services DirectorSocial Services DirectorInterviewed regarding incomplete social services assessment
Licensed Practical Nurse 2Licensed Practical NurseUnit manager, responsible for immunization education and consent
Certified Nursing Assistant 1Certified Nursing AssistantInvolved in dignity deficiency incident
Certified Nursing Assistant 4Certified Nursing AssistantObserved not wearing PPE for resident on Enhanced Barrier Precautions

Inspection Report

Complaint Investigation
Census: 90 Deficiencies: 2 Date: Jan 16, 2025

Visit Reason
The inspection was conducted in response to complaints NJ00175822, NJ00176055, NJ00176481, and NJ00177219 to determine compliance with long term care facility regulations.

Complaint Details
The complaint investigation was based on multiple complaint numbers. The facility was found not in substantial compliance with federal and state regulations. The food temperature deficiency was substantiated with observations, interviews, and documentation review. Staffing deficiencies were documented based on review of facility staffing records and state law requirements.
Findings
The facility was found not in substantial compliance with requirements related to food temperature and staffing ratios. Specifically, hot foods were not served at safe temperatures and the facility failed to maintain required minimum staffing ratios for Certified Nurse Aides on multiple days.

Deficiencies (2)
Food and drink that is palatable, attractive, and at a safe and appetizing temperature was not met; hot foods were served below the required temperature of 135 degrees F.
Facility failed to ensure staffing ratios were met to maintain the required minimum staff-to-resident ratios as mandated by the state of New Jersey for 4 day shifts.
Report Facts
Census: 90 Sample Size: 5 Certified Nurse Aides (CNAs) staffing: 10 Certified Nurse Aides (CNAs) staffing: 10 Certified Nurse Aides (CNAs) staffing: 10 Certified Nurse Aides (CNAs) staffing: 10

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jan 16, 2025

Visit Reason
The inspection was conducted based on complaint NJ00176055 regarding food temperatures and adherence to the facility's Test Tray Policy during meal service.

Complaint Details
Complaint NJ00176055 was substantiated; the facility failed to maintain appropriate food temperatures and did not comply with its Test Tray Policy as required.
Findings
The facility failed to serve hot foods at an acceptable temperature, with measured food temperatures below the required 135 degrees Fahrenheit. Additionally, the facility did not follow its Test Tray Policy, as test trays were only conducted when complaints were received and no documentation was provided.

Deficiencies (2)
Failure to serve hot foods at an acceptable temperature for residents.
Failure to follow the facility's Test Tray Policy requiring weekly test trays at random mealtimes.
Report Facts
Food temperature - Baked Ham: 117.7 Food temperature - Roasted Potatoes: 123.9 Food temperature - Broccoli: 121.6 Residents meals on cart: 9

Employees mentioned
NameTitleContext
Food Service DirectorInterviewed regarding food temperature complaints and test tray policy; observed calibrating thermometer and measuring food temperatures
AdministratorInterviewed regarding food temperature findings
Director of NursingInterviewed regarding food temperature findings

Inspection Report

Complaint Investigation
Census: 91 Deficiencies: 3 Date: Jul 23, 2024

Visit Reason
The inspection was conducted based on Complaint #NJ00175673 to investigate allegations related to staff certification verification and implementation of the Abuse, Neglect, Exploitation and Misappropriation Prevention Program.

Complaint Details
Complaint #NJ00175673 involved allegations that the facility failed to verify employee certification and implement abuse prevention policies. The complaint was substantiated based on employee file review and interviews.
Findings
The facility failed to obtain and keep a record of employee certification verification for one of three sampled agency employees (Certified Nursing Assistant #1) and did not properly implement their Abuse, Neglect, Exploitation and Misappropriation Prevention Program. Additionally, staffing ratios were not met on 5 of 14 day shifts, and the facility did not ensure staff providing direct care were properly vetted for criminal history and certification status.

Deficiencies (3)
Failed to obtain and keep a record of employee certification verification and implement Abuse, Neglect, Exploitation and Misappropriation Prevention Program for 1 of 3 sampled agency employees.
Failed to maintain required minimum staff-to-resident ratios on 5 of 14 day shifts.
Failed to ensure staff providing direct care were in good physical and mental health, emotionally stable, of good moral character, and not convicted of crimes adversely affecting ability to provide care.
Report Facts
Census: 91 Sample Size: 3 Deficient day shifts: 5 Required CNAs for day shift: 12 Actual CNAs on deficient days: 10

Employees mentioned
NameTitleContext
Certified Nursing Assistant #1Agency EmployeeNamed in deficiency for lack of certification verification and suspended certification status
Human Resource DirectorInvolved in verification process and corrective action plan
Staffing CoordinatorInvolved in verification process and corrective action plan
Licensed Nursing Home AdministratorProvided in-service training and verification oversight

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 23, 2024

Visit Reason
The inspection was conducted based on complaint NJ00175673 to investigate the facility's failure to obtain and keep a record of an employee certification verification and to implement their Abuse, Neglect, Exploitation and Misappropriation Prevention Program.

Complaint Details
Complaint NJ00175673 was substantiated based on interviews, employee file review, and document review showing failure to verify CNA #1's certification which was suspended since 3/7/24.
Findings
The facility failed to verify and document the certification status of a Certified Nursing Assistant (CNA #1) before providing care, despite the CNA's certification being suspended since 3/7/24. The facility was unable to provide evidence of certification verification prior to care dates 5/22/24 and 6/15/24.

Deficiencies (1)
Failure to obtain and keep a record of an employee certification verification and to implement the Abuse, Neglect, Exploitation and Misappropriation Prevention Program for agency staff.
Report Facts
Residents Affected: 3 Certification Suspended Since: Mar 7, 2024 Certification Verification Dates Missing: 2

Employees mentioned
NameTitleContext
CNA #1Certified Nursing AssistantNamed in deficiency for failure of certification verification
Human Resources DirectorInterviewed regarding certification verification process
Licensed Nursing Home AdministratorInterviewed regarding certification verification process

Inspection Report

Deficiencies: 0 Date: Jul 5, 2024

Visit Reason
The inspection was conducted as a regulatory survey of the nursing home facility Complete Care at Shrewsbury LLC.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Routine
Census: 95 Deficiencies: 0 Date: Jul 2, 2024

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19.

Inspection Report

Complaint Investigation
Census: 104 Capacity: 140 Deficiencies: 19 Date: May 30, 2024

Visit Reason
A Recertification and Complaint survey was conducted at Complete Care at Shrewsbury from 05/21/2024 through 05/30/2024 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.

Complaint Details
The visit was complaint-related with multiple complaint numbers listed. The survey included a recertification and complaint survey to investigate allegations of abuse, neglect, and failure to comply with regulatory requirements. Immediate Jeopardy was identified related to Resident #60's supervision.
Findings
The survey identified an Immediate Jeopardy related to failure to ensure adequate supervision of Resident #60 to prevent harm to and from other residents. Additional deficiencies included failure to timely report alleged violations, failure to provide transfer notices, inaccurate assessments, incomplete baseline care plans, inadequate assistance with activities of daily living, improper respiratory care, unsafe bedrail use, food safety violations, infection control lapses, fire alarm system deficiencies, sprinkler system coverage issues, corridor door latching problems, smoke barrier penetrations, gas and vacuum system deficiencies, electrical system inspection failures, and improper storage of oxygen cylinders.

Deficiencies (19)
Failure to ensure adequate supervision of Resident #60 to prevent potential harm to and from other residents, constituting Immediate Jeopardy.
Failure to timely report alleged violations of abuse and neglect.
Failure to provide required transfer notices to residents and representatives.
Failure to provide bed hold policy notification upon transfer.
Minimum Data Set (MDS) assessments did not accurately reflect residents' status.
Baseline care plans were not discussed or presented to residents and did not address all care needs.
Failure to provide scheduled assistance with activities of daily living for supplemental residents.
Failure to provide appropriate respiratory/tracheostomy care and suctioning consistent with physician orders.
Failure to assess, document, and obtain informed consent for bedrail use; failure to maintain bedrail care plans.
Failure to ensure food safety: unlabeled, undated, expired food in refrigerator; ice buildup in freezer.
Failure to maintain an effective infection prevention and control program including lack of PPE availability and use.
Failure to test and maintain fire alarm system per NFPA standards; deficiencies noted in batteries, detectors, and dialer.
Failure to provide complete sprinkler coverage in HVAC closet per NFPA 101 and NFPA 13 standards.
Corridor doors failed to latch properly and resist passage of smoke as required by NFPA 101.
Unsealed gaps and penetrations in smoke barriers allowing passage of smoke.
Smoke doors lacked self-closing door closer allowing passage of smoke.
Oxygen medical gas system alarms active; system not repaired per NFPA 99 requirements.
Failure to maintain weekly inspection records of emergency generator as required by NFPA 110.
Oxygen cylinders not properly secured, missing full/empty signage, and stored near combustibles.
Report Facts
Survey Census: 104 Total Licensed Capacity: 140 Sample Size: 21 Supplemental Residents: 17 Deficiency counts: 18 Deficiency counts: 37 Deficiency counts: 40 Deficiency counts: 21 Deficiency counts: 14

Employees mentioned
NameTitleContext
CNA 7Certified Nursing AssistantNamed in infection control finding for failure to don gowns and restock PPE
LPN 3Licensed Practical NurseNamed in infection control finding for failure to don gowns and restock PPE
LPN 2Licensed Practical NurseNamed in transfer notice finding for describing transfer procedures
Director of Nursing ServicesNamed in multiple findings including supervision of Resident #60, reporting, and corrective actions
Social Services DirectorNamed in findings related to abuse prevention and reporting
AdministratorNamed in findings related to abuse prevention and reporting
Nurse ConsultantNamed in MDS accuracy and care plan education
Certified Nurse Aide 1CNANamed in ADL assistance finding describing resident shower schedules
Certified Nurse Aide 3CNANamed in interview about Resident #60 supervision
Licensed Practical Nurse 3LPNNamed in respiratory care and infection control findings

Inspection Report

Complaint Investigation
Deficiencies: 12 Date: May 30, 2024

Visit Reason
The inspection was conducted due to complaints and allegations related to resident abuse, injury of unknown origin, failure to report incidents timely, inadequate investigation of abuse, failure to notify ombudsman of transfers, inaccurate resident assessments, failure to provide baseline care plans timely, inadequate assistance with activities of daily living, improper respiratory care, unsafe use of bed rails, and infection control deficiencies.

Complaint Details
The complaint investigation revealed multiple issues including immediate jeopardy related to resident abuse by Resident #60, failure to timely report injuries and abuse, failure to investigate abuse incidents thoroughly, failure to notify Ombudsman of resident transfers, inaccurate resident assessments, failure to provide baseline care plans timely, inadequate assistance with showers, improper respiratory care, unsafe use of bed rails, and infection control deficiencies related to PPE availability and use.
Findings
The facility failed to ensure adequate supervision to prevent resident-to-resident abuse, timely reporting of injuries and abuse, thorough investigation of abuse incidents, notification of ombudsman for resident transfers, accurate resident assessments, timely baseline care plans, adequate assistance with showers, proper respiratory care including oxygen therapy, assessment and care planning for bed rail use, and proper infection prevention including availability and use of PPE.

Deficiencies (12)
Failure to ensure adequate supervision to prevent resident-to-resident abuse leading to immediate jeopardy.
Failure to timely report injury of unknown origin and abuse allegations to proper authorities.
Failure to thoroughly investigate resident-to-resident abuse incident.
Failure to notify Ombudsman of resident transfers and provide transfer rights information.
Failure to provide copies of bed hold policy to residents or responsible parties upon transfer.
Failure to ensure Minimum Data Set (MDS) assessments accurately reflected resident wandering behaviors.
Failure to discuss and present baseline care plan within 48 hours of admission and failure to address use of wander-guard in care plan.
Failure to provide scheduled showers to seven residents, risking decline in ability to perform activities of daily living.
Failure to change nebulizer tubing per physician's orders and lack of physician order for continuous oxygen therapy.
Failure to assess, document, and care plan for use of bed rails and failure to obtain informed consent.
Failure to ensure PPE was available and staff donned appropriate PPE for residents on Enhanced Barrier Precautions.
Failure to ensure food in refrigerator was labeled, dated, and free of dirt and sticky shelves; freezer had ice buildup.
Report Facts
Residents reviewed for abuse: 2 Sample size of residents reviewed: 21 BIMS scores: 3 BIMS score: 15 Number of residents not receiving scheduled showers: 7 Date of survey completion: May 30, 2024

Employees mentioned
NameTitleContext
CNA 7Certified Nurse AideNamed in infection control finding for not having gowns available while caring for Resident #9
LPN 3Licensed Practical NurseNamed in infection control finding for not wearing gown while caring for Resident #140
Director of NursingDirector of NursingInterviewed regarding multiple findings including abuse investigation, care plans, and shower assistance
AdministratorAdministratorInterviewed regarding abuse findings, shower assistance, and bed rail assessment
Unit Manager/LPNUnit Manager/Licensed Practical NurseInterviewed regarding oxygen therapy and PPE restocking
Business Office ManagerBusiness Office ManagerInterviewed regarding transfer notifications and bed hold notices

Inspection Report

Complaint Investigation
Deficiencies: 12 Date: May 30, 2024

Visit Reason
The inspection was conducted due to complaints and concerns regarding resident supervision, abuse, injury reporting, transfer notifications, care planning, and infection control at Complete Care at Shrewsbury LLC.

Complaint Details
The complaint investigation focused on allegations of inadequate supervision leading to resident abuse, failure to report injuries and abuse timely, failure to investigate abuse incidents, failure to notify residents and ombudsman of transfers, failure to provide bed hold policy information, inaccurate resident assessments, inadequate assistance with showers, improper respiratory care, unsafe use of bed rails, improper food storage, and inadequate infection control practices including PPE availability and use.
Findings
The facility failed to ensure adequate supervision to prevent resident-to-resident abuse, timely reporting of injuries and abuse allegations, thorough investigations of abuse incidents, notification of transfers and bed hold policies, accurate resident assessments and care plans, adequate assistance with showers, proper respiratory care, safe use of bed rails, proper food storage and labeling, and availability and use of personal protective equipment for residents on Enhanced Barrier Precautions.

Deficiencies (12)
Failure to ensure adequate supervision to prevent resident-to-resident abuse, resulting in immediate jeopardy.
Failure to timely report suspected abuse and injury of unknown origin to proper authorities.
Failure to thoroughly investigate resident-to-resident abuse incidents.
Failure to provide timely notification of transfers to residents and ombudsman.
Failure to provide residents with bed hold policy information upon transfer.
Failure to ensure accurate Minimum Data Set (MDS) assessments reflecting resident wandering behaviors.
Failure to discuss and present baseline care plan within 48 hours of admission and address use of wander-guard.
Failure to ensure adequate assistance with showers for seven supplemental residents.
Failure to change nebulizer tubing per physician's orders and lack of physician order for continuous oxygen therapy.
Failure to assess, obtain informed consent, and care plan for use of bed rails for one resident.
Failure to ensure food in refrigerator was labeled, dated, and free of dirt and sticky shelves; freezer had ice buildup.
Failure to ensure personal protective equipment was available and used appropriately for residents on Enhanced Barrier Precautions.
Report Facts
Deficiencies cited: 12 Resident BIMS scores: 3 Resident BIMS scores: 14 Resident shower frequency: 1 Oxygen tubing change date: May 15, 2024

Employees mentioned
NameTitleContext
CNA 7Certified Nurse AideMentioned in relation to failure to don gowns for resident on Enhanced Barrier Precautions.
LPN 3Licensed Practical NurseMentioned in relation to failure to don gowns and failure to change oxygen tubing.
Director of NursingDirector of NursingInterviewed regarding care plan development and shower assistance issues.
Unit Manager/LPNUnit Manager/Licensed Practical NurseInterviewed regarding PPE availability and oxygen tubing change responsibilities.
AdministratorAdministratorConfirmed lack of assessment and policies for bed rail use and acknowledged shower documentation issues.

Inspection Report

Routine
Census: 91 Deficiencies: 0 Date: Apr 5, 2024

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted on behalf of the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices to prepare for COVID-19.

Report Facts
Sample Size: 5

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Apr 5, 2024

Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations at Complete Care at Shrewsbury LLC.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Routine
Census: 91 Deficiencies: 0 Date: Dec 11, 2023

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19.

Report Facts
Sample Size: 8

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Dec 11, 2023

Visit Reason
Annual survey inspection of Complete Care at Shrewsbury LLC to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Routine
Census: 87 Deficiencies: 0 Date: Jul 5, 2023

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19.

Report Facts
Sample Size: 7

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Jul 5, 2023

Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations at Complete Care at Shrewsbury LLC.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Annual Inspection
Census: 94 Deficiencies: 6 Date: Mar 10, 2022

Visit Reason
A Recertification Survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long Term Care Facilities.

Findings
The facility was found deficient in multiple areas including failure to maintain required minimum direct care staff ratios, inaccurate resident assessments, improper respiratory care and suctioning, failure to address consultant pharmacist recommendations, inappropriate use of psychotropic medications, and unsafe food handling and temperature control practices.

Deficiencies (6)
Failed to maintain the required minimum direct care staff to resident ratios as mandated by the state of New Jersey for multiple shifts.
Failed to ensure that an accurate Minimum Data Set (MDS) assessment was completed for a sampled resident.
Failed to implement infection control measures for handling and storage of respiratory equipment and lacked physician order for use of equipment for a resident.
Failed to address consultant pharmacist recommendations, including lack of documentation of physician acceptance or denial of recommendations.
Failed to ensure that PRN psychotropic medications were administered for no more than 14 days without further evaluation and documentation of rationale.
Failed to handle potentially hazardous food and maintain kitchen sanitation in a safe and consistent manner, including serving foods below minimum hot holding temperatures.
Report Facts
Census: 94 Deficient CNA staffing days: 7 Deficient CNA staffing evening shifts: 2 Resident sample size: 21 Resident sample size: 5 Food temperature: 111.3 Food temperature: 95 Food temperature: 95 Food temperature: 146 Food temperature: 127.1 Food temperature: 106.5 Food temperature: 155 Food temperature: 162

Employees mentioned
NameTitleContext
Staffing CoordinatorStaffing CoordinatorInterviewed regarding staffing schedules and responsibilities
Director of NursingDirector of NursingInterviewed regarding staffing, respiratory care, medication management, and consultant pharmacist recommendations
Registered DietitianRegistered DietitianInterviewed regarding Minimum Data Set assessment accuracy
Registered Nurse Unit Manager #1Registered Nurse Unit ManagerInterviewed regarding respiratory care and equipment storage
Assistant Director of NursingAssistant Director of NursingInterviewed regarding medication regimen review and consultant pharmacist recommendations
Dietary SupervisorDietary SupervisorObserved monitoring food temperatures and handling food safety
Director of Food ServiceDirector of Food ServiceInterviewed and observed regarding food temperature control and reheating procedures

Inspection Report

Life Safety
Deficiencies: 1 Date: Mar 10, 2022

Visit Reason
A Life Safety Code Survey was conducted by the New Jersey Department of Health on 03/10/2022 to assess compliance with Medicare/Medicaid participation requirements related to fire safety and the 2012 NFPA 101 Life Safety Code.

Findings
The facility was found noncompliant due to failure to provide audible and visible fire alarm notification signals in the outside enclosed courtyard area, which could affect residents, visitors, and staff in the event of a fire alarm activation.

Deficiencies (1)
Failed to provide notification by audible and visible signals for 1 of 1 outside enclosed courtyards in accordance with NFPA 101 and NFPA 72 standards.
Report Facts
Smoke zones: 7 Stories: 3 Deficiencies cited: 1 Installation completion date: Apr 15, 2022

Employees mentioned
NameTitleContext
Senior Director of Plant OperationsPresent during inspection and confirmed findings.
Assistant AdministratorPresent during inspection and confirmed findings.
Director of Plant OperationsPresent during inspection, confirmed findings, and responsible for corrective actions.

Inspection Report

Routine
Deficiencies: 5 Date: Mar 10, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication management, respiratory care, food safety, and facility sanitation.

Findings
The facility was found deficient in multiple areas including inaccurate resident assessments, lack of physician orders for oxygen use, failure to follow pharmacist recommendations, improper administration of psychotropic medications, and unsafe food handling and temperature control practices.

Deficiencies (5)
Failure to ensure an accurate Minimum Data Set (MDS) assessment for Resident #13.
Failure to implement infection control measures for respiratory equipment and lack of physician order for oxygen use for Resident #54.
Failure to address Consultant Pharmacist recommendations regarding medication regimen for Resident #37.
Failure to ensure PRN psychotropic medications were administered for no more than 14 days without further evaluation for Resident #35.
Failure to handle potentially hazardous food and maintain kitchen sanitation, including serving hot foods below required temperatures.
Report Facts
Residents reviewed for MDS accuracy: 21 Residents reviewed for respiratory care: 2 Residents reviewed for medication regimen: 5 Residents reviewed for unnecessary medication use: 5 Temperature readings: 111.3 Temperature readings: 95 Temperature readings: 95 Temperature readings: 146 Temperature readings: 127.1 Temperature readings: 106.5 Temperature readings: 155 Temperature readings: 162

Employees mentioned
NameTitleContext
Registered Dietitian (RD)Acknowledged inaccurate MDS completion for Resident #13
Registered Nurse Unit Manager (RNUM #1)Noted improper oxygen tubing handling and lack of physician order for Resident #54
Director of Nursing (DON)Provided information on oxygen use and PRN psychotropic medication policies
Registered Nurse Unit Manager (RNUM #2)Reviewed medication administration records for Resident #37
Assistant Director of Nursing (ADON)Spoke with physician regarding pharmacist recommendations and acknowledged lack of documentation
Corporate NurseConfirmed no documentation of pharmacy recommendation acknowledgment
Dietary Supervisor (DS)Observed serving food below safe temperature and improper thermometer use
Director of Food Service (DOFS)Reheated food and explained food temperature requirements
Consultant Pharmacist (CP)Provided medication regimen review and recommendations
Nurse Practitioner (NP)Documented rationale for PRN psychotropic medication use for Resident #35
President of Nursing (CVPN)Discussed physician rationale documentation for PRN medication orders

Inspection Report

Complaint Investigation
Census: 91 Deficiencies: 1 Date: Dec 15, 2021

Visit Reason
The inspection was conducted as a complaint survey based on complaints NJ146149 and NJ148771. Additionally, a COVID-19 Focused Infection Control Survey was performed to assess compliance with infection control regulations.

Complaint Details
Complaint numbers NJ146149 and NJ148771 triggered the survey. The facility was found not in compliance based on these complaints.
Findings
The facility was found not in compliance with 42 CFR Part 483, Subpart B, based on the complaint survey. However, the facility was found to be in compliance with infection control regulations related to COVID-19 and had implemented recommended CDC and CMS practices.

Deficiencies (1)
Non-compliance with requirements of 42 CFR Part 483, Subpart B for Long Term Care Facilities based on complaint survey
Report Facts
Sample Size: 7

Inspection Report

Routine
Census: 95 Deficiencies: 0 Date: Apr 8, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 5

Inspection Report

Routine
Census: 84 Deficiencies: 0 Date: Feb 22, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 8

Inspection Report

Routine
Census: 83 Deficiencies: 0 Date: Jan 11, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 5

Inspection Report

Routine
Census: 80 Deficiencies: 0 Date: Dec 14, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and had implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 3

Inspection Report

Complaint Investigation
Census: 81 Deficiencies: 0 Date: Dec 3, 2020

Visit Reason
The inspection visit was conducted in response to complaint #NJ: 141460 to assess compliance with long term care facility regulations.

Complaint Details
Complaint #NJ: 141460 was investigated and the facility was found compliant with no deficiencies cited.
Findings
The facility was found to be in compliance with the requirements of 42 CFR Part 483, Subpart B, based on this complaint visit.

Report Facts
Sample size: 4

Inspection Report

Routine
Census: 86 Deficiencies: 0 Date: Nov 27, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations and recommended practices for COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and had implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 3

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