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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Complete Care at Shrewsbury is a nursing home in Shrewsbury, NJ, offering long-term care, rehabilitation, and skilled nursing. With a nurturing and welcoming environment, the community ensures older adults have a comfortable stay. Restaurant-style dining, housekeeping, laundry, and concierge services are also provided to improve residents’ living experiences. Combining clinical excellence and personalized care plans, the community ensures residents receive the best possible care to recover and return to their routines with ease.
Live entertainment, celebrations, and light exercises encourage residents to live actively and make friends. Residents can also relax and focus on their wellness with a group therapy gym, gardens, and accessible amenities. Situated near shops, restaurants, and bus stops, the community guarantees accessibility and convenience. Providing exceptional standards of care, this nursing home is a trusted choice for senior living in New Jersey.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 244th out of 274 homes in New Jersey for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 31m per day | ▼ 24% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▲ 5% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 11m per day | ■ Avg State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 17m per day | ▼ 5% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▼ 17% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 31% State avg: 29m per day · National avg: 28m per day |
Lower than the New Jersey average: 77%Complete Care At Shrewsbury Llc is administrated by Mr. Jason Gibbs.
In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 73 | 18 | This facility has 306% more total deficiencies than a typical New Jersey nursing home (73 vs. NJ avg 18).↑ 306% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 12.2 | 3 | This facility has 307% more deficiencies per year than a typical New Jersey nursing home (12.2 vs. NJ avg 3).↑ 307% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.1 | 2 | This facility has 105% more deficiencies per inspection than a typical New Jersey nursing home (4.1 vs. NJ avg 2).↑ 105% worse |
Inspections
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 18 | 9 | This facility has 100% more total inspections than a typical New Jersey nursing home (18 vs. NJ avg 9).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
New Jersey average 4
Last Health inspection on Jan 2025
New Jersey average 20.9
New Jersey average 5.35
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 21 citations resulted from standard inspections; 2 of 21 resulted from complaint investigations; and 12 of 21 came from combined inspections (standard and complaint).
43% worse than New Jersey averageNew Jersey average: 0.7
100% better than New Jersey averageNew Jersey average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
70% more staff per resident than New Jersey average
9% better than New Jersey average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 13 RN Staff are full-time employees. No contractors work on this role.
13
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursAssists with medical care and medications.
81 total: 22 full-time employees and 59 contractors.
81
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursHelps with daily care and mobility.
141 total: 23 full-time employees and 118 contractors.
141
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
19,472 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 23 | 118 | 141 | 22,214 | 92 | 100% | 9.5 |
| Licensed Practical Nurse | 22 | 59 | 81 | 8,188 | 92 | 100% | 8.7 |
| Registered Nurse | 13 | 0 | 13 | 2,503 | 92 | 100% | 7.8 |
| RN Director of Nursing | 13 | 0 | 13 | 1,826 | 80 | 87% | 8 |
| Clinical Nurse Specialist | 16 | 0 | 16 | 1,561 | 85 | 92% | 7.8 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,262 | 80 | 87% | 7.4 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,022 | 82 | 89% | 7.6 |
| Administrator | 2 | 0 | 2 | 1,000 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 885 | 68 | 74% | 7.4 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 712 | 76 | 83% | 8.1 |
| Physical Therapy Aide | 0 | 4 | 4 | 664 | 63 | 68% | 7.5 |
| Dental Services Staff | 11 | 0 | 11 | 653 | 26 | 28% | 6.9 |
| Dietitian | 4 | 0 | 4 | 562 | 59 | 64% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Occupational Therapy Aide | 10 | 0 | 10 | 463 | 11 | 12% | 6.3 |
| Qualified Social Worker | 0 | 3 | 3 | 398 | 56 | 61% | 7.1 |
| Other Social Services Staff | 1 | 0 | 1 | 55 | 6 | 7% | 9.1 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
26% lower than New Jersey averageNew Jersey average: $77K
In line with New Jersey averageNew Jersey average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Jersey averageNew Jersey average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 30, 2024 · $54K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.5
19% better than New Jersey averageNew Jersey average: 6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.9
20% worse than New Jersey averageNew Jersey average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
7.8%
22% better than New Jersey averageNew Jersey average: 10.1%
Percent of long-stay residents whose ability to move independently worsened
7.2%
34% better than New Jersey averageNew Jersey average: 11.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.8%
87% worse than New Jersey averageNew Jersey average: 16.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
In line with New Jersey averageNew Jersey average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
4.9%
20% better than New Jersey averageNew Jersey average: 6.1%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New Jersey averageNew Jersey average: 1.0%
Percent of long-stay residents who lose too much weight
5.3%
14% worse than New Jersey averageNew Jersey average: 4.6%
Percent of long-stay residents who have depressive symptoms
24.2%
114% worse than New Jersey averageNew Jersey average: 11.3%
Percent of long-stay residents who received an antipsychotic medication
7.3%
34% better than New Jersey averageNew Jersey average: 11.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.7%
In line with New Jersey averageNew Jersey average: 93.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
In line with New Jersey averageNew Jersey average: 97.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.04
In line with New Jersey averageNew Jersey average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.44
29% worse than New Jersey averageNew Jersey average: 1.12
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.9%
In line with New Jersey averageNew Jersey average: 78.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
16% better than New Jersey averageNew Jersey average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.6%
39% worse than New Jersey averageNew Jersey average: 80.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.6%
13% worse than New Jersey averageNew Jersey average: 25.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.9%
21% worse than New Jersey averageNew Jersey average: 8.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
21% better than New Jersey averageNew Jersey average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
65.1%
21% better than New Jersey averageNew Jersey average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
59.1%
17% better than New Jersey averageNew Jersey average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
61% of new residents, usually for short-term rehab.
36% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
104Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Complete Care At Shrewsbury Llc based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #179 / 272Payroll — State benchmarkedThis home is ranked 179th out of 272 homes in New Jersey for payroll. Shows total annual staff payroll benchmarked to the New Jersey average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.0 miles from city center
Estimated distance in miles from Shrewsbury's city center to Complete Care At Shrewsbury Llc's address, calculated via Google Maps.
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Complete Care At Shrewsbury Llc is located in Shrewsbury, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.
Complete Care At Shrewsbury Llc has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NJ state health department records, Complete Care At Shrewsbury Llc's license number is 061326.
Complete Care At Shrewsbury Llc's occupancy is 64%.
Mr. JASON GIBBS is the administrator of Complete Care At Shrewsbury Llc.
Complete Care At Shrewsbury Llc has 140 beds.
Yes — there is 1 photo of Complete Care At Shrewsbury Llc in the photo gallery on this page.
Complete Care At Shrewsbury Llc is located at 89 Avenue At The Common.
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