Inspection Reports for
Connecticut Baptist Homes

292 Thorpe Ave, Meriden, CT 06450, CT, 06450

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Deficiencies (last 7 years)

Deficiencies (over 7 years) 4.6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

18% better than Connecticut average
Connecticut average: 5.6 deficiencies/year

Deficiencies per year

8 6 4 2 0
2017
2018
2019
2020
2022
2024
2025

Occupancy

Latest occupancy rate 97% occupied

Based on a May 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy rate over time

60% 90% 120% 150% 180% 210% Nov 2017 Dec 2019 May 2020 Jun 2024 May 2025

Inspection Report

Complaint Investigation
Census: 58 Capacity: 60 Deficiencies: 0 Date: May 16, 2025

Visit Reason
The inspection visit was conducted as a complaint investigation related to complaint numbers 40866 and 43902.

Complaint Details
Complaint investigation for complaint numbers 40866 and 43902 was conducted and found no violations.
Findings
No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Report Facts
Licensed Bed Capacity: 60 Census: 58

Employees mentioned
NameTitleContext
Patricia MorseAdministratorPersonnel contacted during the inspection
Terri Anderson-MurrayRNReport submitted by

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Jul 8, 2024

Visit Reason
The inspection was conducted due to complaints regarding failure to monitor and supervise residents properly, resulting in elopement and falls with injuries.

Complaint Details
The investigation was complaint-driven, focusing on incidents involving Residents #42, #9, and #7. The complaint was substantiated with findings of immediate jeopardy due to failures in supervision and safe transfer practices.
Findings
The facility failed to monitor Resident #42 every 15 minutes as required, resulting in the resident eloping unsupervised. Resident #9 was not transferred according to physician orders, causing a fall with injury. Resident #7 was transferred without a gait belt, resulting in a fall and femoral fracture.

Deficiencies (3)
F 0689: The facility failed to monitor Resident #42 every 15 minutes as required, allowing the resident to elope unsupervised and fall outside the facility.
The facility failed to transfer Resident #9 with the assistance of two staff as ordered, resulting in a fall and head laceration requiring hospital treatment.
The facility failed to use a gait belt during transfer of Resident #7, causing a fall that resulted in an acute femoral fracture.
Report Facts
Staples required: 10 Date of incident: Jun 1, 2024 Date of fall: May 11, 2023 Date of fall: Mar 3, 2024

Employees mentioned
NameTitleContext
NA #6Nurse AideCompleted 15-minute checks and witnessed Resident #42 outside.
RN #1Registered NurseNotified of Resident #9 fall and documented injury.
NA #1Nurse AideTransferred Resident #9 alone without gait belt, causing fall.
RN #4Registered NurseAssisted transfer of Resident #7 and noted gait belt was not used.
NA #7Nurse AideAttempted transfer of Resident #7 alone, resulting in fall.
DNSDirector of Nursing ServicesProvided interviews and oversight during investigation.

Inspection Report

Routine
Deficiencies: 5 Date: Jul 8, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication management, safety, staff training, and facility policies at Connecticut Baptist Homes, Inc.

Findings
The facility was found deficient in multiple areas including failure to complete neurological assessments after falls, inadequate weekly skin assessments, failure to monitor and document resident location leading to elopement, improper transfer techniques causing resident injuries, failure to complete orthostatic blood pressure monitoring for residents on antipsychotic medications, and lack of documentation for staff training and competency evaluations.

Deficiencies (5)
F 0684: The facility failed to complete neurological vital signs after an unwitnessed fall for Resident #10 and failed to ensure weekly skin audits were completed per physician's order for Resident #54.
F 0689: The facility failed to monitor and accurately document Resident #42's location every 15 minutes, resulting in elopement and immediate jeopardy. Additionally, Resident #9 was transferred without required assistance causing a fall with injury, and Resident #7 was transferred without a gait belt resulting in a femoral fracture.
F 0757: The facility failed to ensure orthostatic blood pressure monitoring was completed per physician's order for residents on antipsychotic medications, including Resident #20 and Resident #42.
F 0940: The facility failed to maintain accurate records of an effective training program for all staff, including annual in-service education and competency forms.
F 0947: The facility failed to maintain accurate records of continuing nurse aide competence of no less than 12 hours per year, including dementia management and abuse prevention training.
Report Facts
Weeks skin assessments missed: 5 Fall laceration size: 5 Staples required: 10 Fracture date: 2024 Antipsychotic medication doses: 50

Employees mentioned
NameTitleContext
NA #1Nurse AideNamed in transfer fall incident with Resident #9, failed to use gait belt and assistance.
RN #4Registered NurseResponded to transfer difficulty with Resident #7 and noted gait belt was not used.
DNSDirector of Nursing ServicesInterviewed multiple times regarding fall assessments, skin audits, elopement, medication monitoring, and staff training deficiencies.
APRN #1Advanced Practice Registered NurseOrdered orthostatic blood pressure monitoring for residents on antipsychotic medications.

Inspection Report

Renewal
Census: 57 Capacity: 62 Deficiencies: 0 Date: Jun 2, 2024

Visit Reason
The inspection was conducted as a renewal licensing inspection and included complaint investigations #34645 and #36836.

Complaint Details
Complaint investigations #34645 and #36836 were part of the inspection; no substantiation status is provided.
Findings
Violations of the General Statutes of Connecticut and/or regulations were identified during the inspection. A narrative report and certification file are attached.

Report Facts
Licensed Bed Capacity: 62 Census: 57

Employees mentioned
NameTitleContext
Mary MorseAdministratorPersonnel contacted during inspection
Elizabeth CrowleyDNSPersonnel contacted during inspection

Inspection Report

Complaint Investigation
Deficiencies: 5 Date: Aug 15, 2022

Visit Reason
The inspection was conducted following a complaint alleging mistreatment and abuse by a nurse aide towards Resident #1, as well as concerns about care planning, pressure ulcer management, and medication monitoring.

Complaint Details
The complaint involved an allegation by Resident #1 that Nurse Aide #1 threw a washcloth at him/her during care and was unsympathetic and mean. The facility failed to investigate this allegation as abuse and did not report it timely to the state agency. The grievance was resolved by reassigning NA #1 to limited duties for Resident #1.
Findings
The facility failed to properly investigate and report an allegation of abuse, failed to develop a comprehensive care plan for a resident with wandering behavior, failed to ensure consistent monitoring of pressure relief mattresses and timely dietician involvement for pressure ulcers, and failed to monitor targeted behaviors and orthostatic blood pressure for a resident on antipsychotic medication.

Deficiencies (5)
F 0607: The facility failed to implement policies and procedures to prevent abuse, neglect, and theft by not investigating an allegation of mistreatment involving Resident #1.
F 0609: The facility failed to timely report suspected abuse, neglect, or theft and report investigation results to proper authorities regarding Resident #1's allegation of mistreatment.
F 0656: The facility failed to develop and implement a complete care plan addressing Resident #52's wandering behavior and elopement risk with measurable timetables and actions.
F 0686: The facility failed to ensure consistent monitoring of Resident #16's pressure relief mattress settings and failed to ensure timely dietician evaluation for Resident #17's new pressure ulcer.
F 0757: The facility failed to monitor Resident #50's targeted behavior related to antipsychotic medication use and failed to document orthostatic blood pressure as ordered.
Report Facts
Behavior occurrences: 18 Behavior occurrences: 15 Elopement risk score: 11 Pressure ulcer size: 5 Pressure ulcer size: 3 Weight: 88 Weight: 111.6 Medication days: 6 Missed documentation shifts: 4

Employees mentioned
NameTitleContext
NA #1Nurse AideNamed in abuse allegation involving Resident #1
Director of Nursing ServicesDNSInterviewed regarding investigation and reporting of abuse and care planning
RN #1Registered NurseInterviewed regarding behavior monitoring and care of Resident #52 and Resident #50
RN #2Registered NurseInterviewed regarding pressure ulcer care and mattress monitoring for Resident #16 and Resident #17
RN #4MDS CoordinatorInterviewed regarding care planning for Resident #52 and communication with dietician
DieticianDieticianInterviewed regarding nutritional assessments and communication about Resident #17's pressure ulcer

Inspection Report

Abbreviated Survey
Census: 56 Capacity: 60 Deficiencies: 0 Date: May 5, 2020

Visit Reason
A COVID-19 Focused Survey was conducted to determine compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, including proper infection prevention and control practices to prevent the development and transmission of COVID-19.

Findings
No deficiencies were cited as a result of this COVID-19 focused survey.

Inspection Report

Routine
Census: 56 Capacity: 60 Deficiencies: 0 Date: May 1, 2020

Visit Reason
The visit was conducted for the purpose of monitoring COVID-19 and infection control measures at the facility.

Findings
No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Report Facts
Licensed Bed Capacity: 60 Census: 56

Employees mentioned
NameTitleContext
Patricia MorxAdministratorPersonnel contacted during the inspection
Liz CrosleyDNSPersonnel contacted during the inspection

Inspection Report

Abbreviated Survey
Census: 55 Capacity: 60 Deficiencies: 0 Date: Apr 30, 2020

Visit Reason
A COVID-19 Focused Survey was conducted to determine compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, including proper infection prevention and control practices to prevent the development and transmission of COVID-19.

Findings
The survey found no deficiencies related to infection prevention and control practices for COVID-19 at Connecticut Baptist Homes.

Inspection Report

Complaint Investigation
Census: 58 Capacity: 30 Deficiencies: 2 Date: Dec 12, 2019

Visit Reason
The inspection was conducted as a complaint investigation related to CT #24800, with violations identified during the inspection.

Complaint Details
The complaint investigation involved Resident #25, who exhibited behavioral disturbances and was subject to verbal abuse by staff (NA #1). The investigation confirmed the abuse and failure to report behaviors, resulting in termination of NA #1. The complaint was substantiated.
Findings
The inspection found violations of Connecticut State regulations, including failure to ensure dignified care for a resident with dementia and improper medication cart security. Specific incidents involved staff behavior towards Resident #25 and medication administration practices.

Deficiencies (2)
Failure to ensure Resident #25 was cared for in a dignified manner, including staff verbal abuse and failure to report resident behaviors.
Medication cart was left unlocked and unattended, leading to improper medication administration.
Report Facts
Inspection dates: Inspection conducted on 12/2/19, 12/3/19, 12/4/19, and 12/5/19 Plan of correction completion date: Plan of correction to be submitted by December 29, 2019 Resident admission date: Resident #25 admitted on 9/16/19 Plan of correction completion date: Completion date for staff education on dementia care and medication cart storage is 12/28/19

Employees mentioned
NameTitleContext
Norma SchuberthSupervising Nurse ConsultantSigned the notice letter related to the inspection and violations
Carol SalviettiAdministratorPersonnel contacted during the inspection

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Dec 5, 2019

Visit Reason
The inspection was conducted following a complaint investigation regarding the facility's failure to provide care in a dignified manner to Resident #25 and concerns about medication cart security.

Complaint Details
The complaint involved allegations that Resident #25 was not treated with dignity and respect. The investigation found that NA #1 made an inappropriate comment about punching the resident and failed to report resident behaviors. The comment was not substantiated as abuse but was deemed undignified. NA #1 was terminated. The resident was interviewed with an interpreter and reported being treated well by others.
Findings
The facility failed to ensure Resident #25 was cared for in a dignified manner when a nurse aide made an inappropriate comment about the resident. Additionally, the facility failed to keep the medication cart locked and under direct observation as required.

Deficiencies (2)
F 0550: The facility failed to ensure Resident #25 was cared for in a dignified manner when NA #1 said to NA #2 (I'm going to punch him/her in the face) referring to Resident #25. NA #1 was terminated due to this incident and failure to report resident behaviors.
F 0761: The facility failed to ensure the medication cart remained locked and under direct observation of authorized staff. RN #1 left the medication cart unlocked and out of view while administering medications.
Report Facts
Date of survey completion: Dec 5, 2019 Time of medication cart observation: 950

Employees mentioned
NameTitleContext
NA #1Nurse AideMade inappropriate comment about Resident #25 and was terminated
NA #2Nurse AideReported NA #1's inappropriate comment and assisted with Resident #25
RN #1Registered NurseLeft medication cart unlocked while administering medications
DNSDirector of Nursing ServicesInterviewed regarding the incidents and facility policies
LPN #1Licensed Practical NurseCharge nurse who was informed of the incident

Inspection Report

Annual Inspection
Deficiencies: 2 Date: Dec 5, 2019

Visit Reason
Unannounced visits were made to the facility on 12/2, 12/3, 12/4 and 12/5/19 by representatives of the Facility Licensing & Investigations Section for the purpose of conducting a federal certification survey and an investigation.

Findings
The facility was found deficient in providing dignified care to a resident with dementia, as evidenced by a nurse aide's inappropriate comment and behavior. Additionally, the facility failed to ensure medication carts were locked and under direct observation when unattended.

Deficiencies (2)
Facility failed to ensure care was provided in a dignified manner to Resident #25 with dementia, including inappropriate verbal comment by a nurse aide threatening the resident.
Facility failed to ensure medication carts remained locked and under direct observation of authorized staff when unattended.
Report Facts
Dates of unannounced visits: 4 Completion date for plan of correction: Dec 28, 2019

Employees mentioned
NameTitleContext
NA #1Nurse AideNamed in undignified care finding for making threatening comment to Resident #25 and subsequently terminated.
NA #2Nurse AideReported incident involving NA #1 and assisted with Resident #25.
RN #1Registered NurseObserved leaving medication cart unlocked during medication administration.
DNSDirector of Nursing ServiceInterviewed regarding undignified care incident and medication cart policy enforcement.
LPN #1Licensed Practical Nurse (Charge Nurse)Reported to by NA #2 about the incident involving NA #1.

Inspection Report

Plan of Correction
Deficiencies: 2 Date: Dec 5, 2019

Visit Reason
Unannounced visits were made to Connecticut Baptist Homes, Inc. on December 5, 2019, by representatives of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation and a certification inspection.

Findings
Two violations were identified: 1) Failure to ensure care was provided in a dignified manner to Resident #25, including inappropriate staff behavior; 2) Failure to ensure the medication cart remained locked and under direct observation of authorized staff.

Deficiencies (2)
Failure to ensure Resident #25 was cared for in a dignified manner, including a staff member stating 'I'm going to punch him/her in the face' referring to the resident.
Failure to ensure the medication cart remained locked and under direct observation of authorized staff, with an observation of an unlocked medication cart out of view of nursing staff.
Report Facts
Resident involved: 1 Resident involved: 1 Completion date: Dec 28, 2019 Audits per week: 2

Employees mentioned
NameTitleContext
Norma SchuberthSupervising Nurse ConsultantSigned letter regarding plan of correction submission
NA #1Named in dignity violation involving Resident #25
NA #2Named in dignity violation involving Resident #25
RN #1Named in medication cart violation
DNSDirector of Nursing ServicesInterviewed regarding violations and staff education
LPN #1Charge nurse involved in dignity violation incident

Inspection Report

Annual Inspection
Deficiencies: 2 Date: Nov 16, 2018

Visit Reason
Unannounced visits were made to the facility on 11/13/18 through 11/16/18 by representatives of the Facility Licensing & Investigations Section for the purpose of a certification survey and a licensure survey.

Findings
The facility was found deficient in notifying the state mental health authority of a significant change in a resident's mental status requiring psychiatric treatment, and in food safety practices including improper storage, labeling, and dating of food items in the dietary department.

Deficiencies (2)
Failure to notify the approved state designated agency of a significant change in Resident #38's mental status requiring in-patient psychiatric treatment.
Failure to appropriately store and/or date open food items in the dietary department, including expired and improperly labeled food.
Report Facts
Dates of unannounced visits: 11/13/18, 11/14/18, 11/15/18, 11/16/18 Completion date for plan of correction: 12/6/18

Inspection Report

Renewal
Census: 29 Capacity: 30 Deficiencies: 2 Date: Nov 13, 2018

Visit Reason
Unannounced visits were made to Connecticut Baptist Homes for the purpose of conducting a licensure renewal inspection and a certification survey.

Findings
Violations of the Regulations of Connecticut State Agencies and/or General Statutes were identified during the inspection, including failure to notify the state designated agency of significant changes in a resident's mental status and improper storage and dating of food items in the dietary department.

Deficiencies (2)
Failure to notify the approved state designated agency of a significant change in Resident #38's mental status requiring in-patient psychiatric treatment.
Dietary department failed to appropriately store and/or date open food items including gluten free bread, frozen blueberries, meatballs, sausage, ravioli, and dented cans of tomatoes.
Report Facts
Licensed Bed Capacity: 30 Census: 29 Inspection Dates: 4

Employees mentioned
NameTitleContext
Carol Anne SalviettiAdministratorPersonnel contacted during inspection
Elizabeth CrowleyDirector of Nursing Services (DNS)Personnel contacted during inspection
Judith BirtwistleSupervising Nurse ConsultantAuthor of violation letter and report

Inspection Report

Plan of Correction
Deficiencies: 2 Date: Nov 13, 2018

Visit Reason
The document is a Plan of Correction submitted in response to a licensure renewal inspection and certification survey conducted at Connecticut Baptist Homes on November 13, 14, 15, and 16, 2018.

Findings
The Plan of Correction addresses violations identified during the survey, including failure to notify the approved state designated agency of significant changes in a resident's mental status and improper storage and dating of food items in the Dietary Department.

Deficiencies (2)
Failure to notify the approved state designated agency of a significant change in Resident #38's mental status requiring in-patient psychiatric treatment.
Failure to appropriately store and/or date open food items in the Dietary Department, including multiple instances of undated or expired food items.
Report Facts
Survey dates: 4 Plan of Correction submission deadline: 10 Plan of Correction completion date: 6

Employees mentioned
NameTitleContext
Judith BirtwistleSupervising Nurse ConsultantNamed as the recipient of the Plan of Correction and author of the inspection report
Carol Ann SalviettiAdministratorSigned the Plan of Correction letter

Inspection Report

Original Licensing
Census: 29 Capacity: 30 Deficiencies: 5 Date: Nov 28, 2017

Visit Reason
The inspection was an unannounced licensing inspection conducted by the Department of Public Health for the purpose of investigation, licensure, and certification of Connecticut Baptist Homes, Inc. The visits occurred on November 28, 29, 30 and December 1 and 4, 2017.

Findings
Violations of Connecticut State Agencies regulations were identified during the inspection. The facility failed to provide a dignified dining experience, failed to identify frequency of out of bed regimen per family request, failed to develop and implement comprehensive person-centered care plans, failed to ensure sufficient activities for cognitively impaired residents, and failed to ensure resident choice for activities. A plan of correction was submitted to address these issues.

Deficiencies (5)
Failed to provide a dignified dining experience for Resident #16, including improper feeding techniques and lack of alertness during meals.
Failed to identify the frequency of an out of bed regimen for Resident #16 as requested by family.
Failed to develop and implement a comprehensive person-centered care plan for Resident #34, including refusal to ambulate.
Failed to ensure sufficient activities for cognitively impaired Resident #16.
Failed to ensure Resident #1's choice for activities was met.
Report Facts
Licensed bed capacity: 30 Census: 29 Inspection dates: 5

Employees mentioned
NameTitleContext
Patricia MorseAdministratorNamed in plan of correction and correspondence
Kim HriceniakSupervising Nurse ConsultantSigned report and correspondence

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