5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Conover Nursing & Rehab Center is a family-owned nursing home in Conover, NC, offering rehabilitation and skilled nursing. With a compassionate and nurturing environment, the community ensures older adults have a comfortable stay. Residents also experience a worry-free lifestyle with 24-hour care, well-balanced meals, and transportation services. The community also goes above and beyond to get to know residents’ unique needs and habits to provide the best possible care for their recovery and wellness.
Sensory stimulation, light exercises, and celebrations help enhance residents’ cognition and encourage them to live actively. With spacious common areas and state-of-the-art rehabilitation equipment, residents can rest and move around comfortably. Residents also experience a laid-back lifestyle, as it is conveniently located in the quiet residential area of Conover. This nursing home is a good option for senior living in North Carolina, especially with its commitment to helping older adults return to their routines.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 29th out of 97 homes in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 39m per day | ▲ 6% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 53m per day | ■ Avg State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 13m per day | ▲ 38% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 4m per day | ▲ 19% State avg: 3h 26m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 31% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 8% State avg: 24m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
9% fewer staff per resident than North Carolina average
0% compared with North Carolina average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursAssists with medical care and medications.
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursHelps with daily care and mobility.
All 59 CNA Staff are full-time employees. No contractors work on this role.
59
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
426 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 59 | 0 | 59 | 19,950 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 15 | 0 | 15 | 6,216 | 92 | 100% | 9.5 |
| Registered Nurse | 10 | 0 | 10 | 2,779 | 92 | 100% | 10 |
| Medication Aide/Technician | 6 | 0 | 6 | 2,608 | 92 | 100% | 8.1 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,322 | 69 | 75% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 743 | 67 | 73% | 6.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 538 | 68 | 74% | 7.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 471 | 61 | 66% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 463 | 60 | 65% | 7.7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 429 | 64 | 70% | 6.5 |
| Speech Language Pathologist | 3 | 0 | 3 | 426 | 67 | 73% | 5.8 |
| Physical Therapy Aide | 3 | 0 | 3 | 400 | 66 | 72% | 5.9 |
| Physical Therapy Assistant | 3 | 0 | 3 | 392 | 66 | 72% | 5.7 |
| Feeding Assistant | 0 | 3 | 3 | 291 | 46 | 50% | 4.6 |
| Other Dietary Services Staff | 1 | 0 | 1 | 169 | 26 | 28% | 6.5 |
| Medical Director | 0 | 1 | 1 | 56 | 13 | 14% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 31 | 12 | 13% | 2.6 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.5
26% better than North Carolina averageNorth Carolina average: 11.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.9
In line with North Carolina averageNorth Carolina average: 20.6
Percent of long-stay residents whose need for help with daily activities has increased
12.6%
28% better than North Carolina averageNorth Carolina average: 17.5%
Percent of long-stay residents whose ability to move independently worsened
20.3%
13% better than North Carolina averageNorth Carolina average: 23.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.7%
39% worse than North Carolina averageNorth Carolina average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
71% worse than North Carolina averageNorth Carolina average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
0.7%
88% better than North Carolina averageNorth Carolina average: 6.3%
Percent of long-stay residents with a urinary tract infection
2.5%
In line with North Carolina averageNorth Carolina average: 2.6%
Percent of long-stay residents who lose too much weight
2.7%
63% better than North Carolina averageNorth Carolina average: 7.4%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Percent of long-stay residents who received an antipsychotic medication
8.8%
35% better than North Carolina averageNorth Carolina average: 13.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than North Carolina averageNorth Carolina average: 91.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than North Carolina averageNorth Carolina average: 94.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
24% better than North Carolina averageNorth Carolina average: 79.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
81% better than North Carolina averageNorth Carolina average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
22% better than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
40% of new residents, usually for short-term rehab.
53% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Conover Nursing & Rehab Center from 2012–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 09/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #77 / 104Payroll — State benchmarkedThis home is ranked 77th out of 104 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #62 / 104Payroll % — State benchmarkedThis home is ranked 62nd out of 104 homes in North Carolina. Shows payroll as a percentage of revenue versus the North Carolina average. Well-run North Carolina facilities typically land around 49–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Rehabilitative Support
On-site Medical Care and Health Services
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (53% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
920 4Th St Sw, Conover, NC 28613
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The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Conover Nursing & Rehab Center | NH MC RC | Conover (Tri-City) | 90
Facility
90
NC AVG
72
Rank
#119 / 390 |
71.7%
Facility
71.7%
NC AVG
76.4%
Rank
#143 / 271 | -6% | 4.54
Facility
4.54
NC AVG
3.98
Rank
#29 / 97 | -9% | +14% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 105 | 4
Facility
4
NC AVG
20.9
Rank
#12 / 101 | 4.0
Facility
4.0
NC AVG
5.0
Rank
#49 / 101 | - | 76 | - |
59
Facility
59
NC AVG
33
Rank
#76 / 572 | Jason Sherrill | $9.1M
Facility
$9.1M
NC AVG
$13.2M
Rank
#65 / 104 | $5.7M
Facility
$5.7M
NC AVG
$4.9M
Rank
#77 / 104 | 62.4%
Facility
62.4%
NC AVG
39.8%
Rank
#62 / 104 | 345516 | ||||
| Greens at Hickory | NH HC MC RC | Hickory (Lake Forest) | 150
Facility
150
NC AVG
72
Rank
#12 / 390 |
71.9%
Facility
71.9%
NC AVG
76.4%
Rank
#142 / 271 | -6% | 3.98
Facility
3.98
NC AVG
3.98
Rank
#43 / 97 | -55% | 0% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 105 | 16
Facility
16
NC AVG
20.9
Rank
#59 / 101 | 5.3
Facility
5.3
NC AVG
5.0
Rank
#73 / 101 | - | 118 | - |
59
Facility
59
NC AVG
33
Rank
#76 / 572 | Lasheena Webb | $13.6M
Facility
$13.6M
NC AVG
$13.2M
Rank
#57 / 104 | $6.1M
Facility
$6.1M
NC AVG
$4.9M
Rank
#58 / 104 | 44.5%
Facility
44.5%
NC AVG
39.8%
Rank
#37 / 104 | 345232 |
Conover Nursing & Rehab Center is located in Conover, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Conover Nursing & Rehab Center is in the Tri-City neighborhood.
Conover Nursing & Rehab Center has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Conover Nursing & Rehab Center's occupancy is 71.7%.
Conover Nursing & Rehab Center is registered as a for-profit.
Yes — there are 6 photos of Conover Nursing & Rehab Center in the photo gallery on this page.
Conover Nursing & Rehab Center is located at 920 4Th St Sw, Conover, NC 28613.
(828) 695-8282 will put you in contact with the team at Conover Nursing & Rehab Center.
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