Copper Trace Family-first Senior Living

Assisted Living Home
Overview of Copper Trace Family-First Senior Living

Enjoy a truly comfortable living at Copper Trace Family-First Senior Living, located in Westfield, IN. This vibrant senior living community offers assisted living, rehabilitation, long-term care, and memory care services. Cozy and well-appointed accommodations are available for its residents. With a highly skilled and dedicated team, residents receive premium care services and prompt assistance to ensure their comfort and security within the community.

Residents can enjoy exceptional amenities and services, including daily restaurant-styled meals, housekeeping and maintenance services, scheduled transportation for outings and medical appointments, and personalized care plan assessments and development. They can also make new friends and participate in a variety of social, cultural, and educational activities. At Copper Trace Family-First Senior Living, seniors are assured of a wonderful living experience.

(317) 844-5050

Managed by Daniel W. Moore

Licensed Health Facility Administrator

Daniel W. Moore is a licensed health facility administrator who has served as administrator of CarDon’s Health & Living Communities in Paoli, Sullivan, and Indianapolis. He coordinated the planning and construction of Bell Trace and Brookside Village in Jasper. Daniel currently serves as executive vice president of CarDon’s board of directors, bringing extensive leadership and development experience to the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Indiana average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Indiana average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Indiana average: 2.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Indiana average: 4.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 1m per day

This home provides 17% more nursing time per resident than the state average.

Indiana average: 3h 26m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 223

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 77.8%
Residents per day (avg) 100
Occupancy rate
77.8%
Residents per day (avg)
100

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

60% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 6 years

Finances and operations

Governmental home
County
Home revenue
$21.8M
Surplus of revenue
$356.1K
Governmental home County
Home revenue
$21,784,826.00
Surplus of revenue
$356,116.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
31.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.5M
Total costs $21.4M
Bed community size
223-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy Rate
61%
Occupied Beds
136 of 223
Percentage of available beds currently in use by residents.
Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 10, 2024
License Expiration
September 30, 2025

Additional licensing details

License number: 24-013556-2

Ownership & operating entity

Copper Trace Family-first Senior Living is legally operated by RIVERVIEW HOSPITAL, and administrated by NANCY POLLOCK.

Profit status: OTHER

Type Of Units

SNF (Skilled Nursing)
26 units
SNF/NF (Combined)
78 units
Residential
119 units
Total beds
223 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: MEGAN GUTIERREZ

Care Services

Rehabilitation Services
Memory Care
Licensed Nurses/CNAs

All Levels of Care

Independent Living
Assisted Living
Rehabilitation
Long Term Care
Memory Support

Contact Information

Fax: (317) 844-5128

Programs & Activities

Specific Programs
Assisted Living, Rehabilitation, Long Term Care, Memory Support

Pricing & Financial Information

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Types of Care at Copper Trace Family-first Senior Living

Assisted Living
Contact Copper Trace Family-first Senior Living

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

10 visits/inspections

23 visits/inspections triggered by complaints

Results

3 with citations

7 without citations

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Latest inspection

Date:April 29, 2025
Type:Complaint Investigation

24 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

31 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Assisted Living around Hamilton County

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Copper Trace Family-first Senior Living
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Westfield
176
Yes
-
4
RIVERVIEW HOSPITAL
61.0%
$21,742,108.00
$6,884,874.00
31.7%
99.80
4/5
4.0132
3/5
3/5
5/5
-
18
+20%
+17%
-12%
1 Bed / 2 Bed
Wellbrooke of Westfield
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Westfield
129
No
-
5
HANCOCK REGIONAL HOSPITAL
65.9%
$12,183,598.00
$4,546,533.00
37.3%
49.40
4/5
3.1138
3/5
2/5
5/5
1
32
-32%
-9%
-5%
1 Bed / 2 Bed
Majestic Care of Carmel Assisted Living
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Carmel
104
Yes
A+
60
SMITH, TODD
46.8%
$10,175,106.00
$3,131,950.00
30.8%
46.20
3/5
3.0372
3/5
2/5
3/5
-
26
-29%
-12%
-33%
1 Bed / 2 Bed
Magnolia Springs Bridgewater
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Carmel
-
Yes
-
6
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Places of interest near Copper Trace Family-first Senior Living

Address 5.6 miles from city center

Address 1250 W 146th St, Westfield, IN 46074

Calculate Travel Distance to Copper Trace Family-first Senior Living

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

281
Total Staff
145
Employees
136
Contractors
42,975
Total Hours (Quarter)
62
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse327.9 Yes
Licensed Practical Nurse458.3 Yes
Certified Nursing Assistant927.7 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
210 staff
7.9hs shift avg
Physicians & Practitioners
8 staff
8.6hs shift avg
Therapy Services
38 staff
5.6hs shift avg
Activities & Recreation
3 staff
3.3hs shift avg
Social Services
8 staff
6.4hs shift avg
Dietary Services
11 staff
7.3hs shift avg
Other Services
2 staff
7.9hs shift avg
Contractor Analysis
17.6%
of total hours from contractors
7,551 contractor hours this quarter
Licensed Practical Nurse: 25 Qualified Social Worker: 8 Registered Nurse: 14 Certified Nursing Assistant: 29 Speech Language Pathologist: 11 Physical Therapy Assistant: 12 Respiratory Therapy Technician: 7 Qualified Activities Professional: 3 Medication Aide/Technician: 20 Physical Therapy Aide: 7
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant63299215,93391100%7.7
Licensed Practical Nurse2025455,56991100%8.3
Registered Nurse1814324,46591100%7.9
Medication Aide/Technician1620363,81091100%8.1
Other Dietary Services Staff100103,20291100%7.2
Clinical Nurse Specialist7072,2688088%8.8
Speech Language Pathologist011111,3807886%5.5
Respiratory Therapy Technician0771,1838998%6.1
Dental Services Staff2029666875%7.9
Qualified Social Worker0888587380%6.4
RN Director of Nursing4045935965%9.6
Physical Therapy Assistant012125747279%6
Physical Therapy Aide0775196673%7.2
Nurse Practitioner1014966268%8
Dietitian1014886167%8
Administrator1014725965%8
Occupational Therapy Aide1011165864%2
Qualified Activities Professional033521618%3.3
Nurse Aide in Training1013155%6.3

Health Inspection History

Inspections
Total health inspections 7

Indiana average 6


Last Health inspection on Oct 2025

Total health citations 18
Citations per inspection
2.57

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 18 citations resulted from standard inspections; and 7 of 18 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

18 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Resident Rights moderate citation Oct 28, 2025
Corrected

Resident Rights moderate citation Oct 28, 2025
Corrected

Quality of Care moderate citation Feb 10, 2025
Corrected

Pharmacy moderate citation Jan 08, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: County Government
Part of: CarDon Assoc,/Riverview Hosp
Resident Census by Payment Source
99 Total Residents
Medicare 5 (5.1%)
Medicaid 50 (50.5%)
Private Pay/Other 44 (44.4%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.1
13% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.0
5% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.2%
35% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.8%
17% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.9%
15% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.3%
115% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.0%
100% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
65% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.1%
28% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.7%
97% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.4%
8% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.4%
In line with Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
In line with Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.6%
7% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
48% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 88.1%
12% better than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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