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Assisted Living in Hamilton County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Copper Trace Family-first Senior Living

Assisted Living in Hamilton County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Copper Trace Family-first Senior Living

1250 W 146th St, Westfield, IN 46074 View map
Overview of Copper Trace Family-first Senior Living

Enjoy a truly comfortable living at Copper Trace Family-first Senior Living, located in Westfield, IN. This vibrant senior living community offers assisted living, rehabilitation, long-term care, and memory care services. Cozy and well-appointed accommodations are available for its residents. With a highly skilled and dedicated team, residents receive premium care services and prompt assistance to ensure their comfort and security within the community.

Residents can enjoy exceptional amenities and services, including daily restaurant-styled meals, housekeeping and maintenance services, scheduled transportation for outings and medical appointments, and personalized care plan assessments and development. They can also make new friends and participate in a variety of social, cultural, and educational activities. At Copper Trace Family-first Senior Living, seniors are assured of a wonderful living experience.

(317) 844-5050

Managed by Daniel W. Moore

Licensed Health Facility Administrator

Daniel W. Moore is a licensed health facility administrator who has served as administrator of CarDon’s Health & Living Communities in Paoli, Sullivan, and Indianapolis. He coordinated the planning and construction of Bell Trace and Brookside Village in Jasper. Daniel currently serves as executive vice president of CarDon’s board of directors, bringing extensive leadership and development experience to the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Indiana average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 1m per day

This home provides 13% more nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 223

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 43%
Residents per day (avg) 100
Occupancy rate
43%
Residents per day (avg)
100

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

60% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 6 years

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$21.8M
Surplus of revenue
$356.1K
Governmental community Operated by county authorities.
Home revenue
$21,784,826.00
Surplus of revenue
$356,116.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
31.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.5M
Total costs $21.4M
Bed community size
223-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
43%
37% lower than Indiana average

Indiana average: 68%

Occupied beds
96 / 223
Average residents 70 per day

License Details

Facility TypeMixed Facility (nursing + Residential Care)
IssuanceJanuary 10, 2024
ExpirationSeptember 30, 2025

Additional Licensing Details

License Number24-013556-2

Ownership & Operating Entity

Copper Trace Family-first Senior Living is legally operated by Riverview Hospital, and administrated by Nancy Pollock.

Profit StatusOTHER

Type Of Units

SNF (Skilled Nursing)
26 units
SNF/NF (Combined)
78 units
Residential
119 units
Total beds
223 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMEGAN GUTIERREZ

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

3 services
Rehabilitation
Long Term Care
Memory Support

Contact Information

Fax(317) 844-5128

Amenities & Lifestyle

0 amenities
Specific ProgramsAssisted Living, Rehabilitation, Long Term Care, Memory Support

Pricing & Financial Information

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Types of Care at Copper Trace Family-first Senior Living

Assisted Living
Contact Copper Trace Family-first Senior Living

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview

33 total visits · Indiana avg: 19

Ranked 345th of 388 in Indiana

23 Inspections Indiana avg: 13 77% above Indiana avg
23 Complaint Visits Indiana avg: 8 188% above Indiana avg Ranked 349th of 367 6 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
10 Visits with Citations Indiana avg: 7 43% above Indiana avg
33 Citations Total Indiana avg: 34 3% below Indiana avg Ranked 223rd of 385
23 Visits without Citations Indiana avg: 12 92% above Indiana avg

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date April 29, 2025
Complaint Investigation

33 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

31 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

Inspection Report Summary for Copper Trace Family-first Senior Living

The most recent inspection on April 29, 2025, found no deficiencies related to complaint investigations. Earlier inspections showed a mix of compliance and some deficiencies, including issues with medication administration, infection control, life safety code violations, and resident care preferences. Deficiencies often involved medication errors, documentation inaccuracies, fall prevention, and failure to follow care plans, with some substantiated complaints related to these areas. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement over time, with recent inspections consistently finding no deficiencies in complaint investigations and successful correction of prior issues.

Health Inspection History

Inspections
Total health inspections 7

Indiana average 6


Last Health inspection on Oct 2025

Total health citations 18

Indiana average 25

Citations per inspection
2.57

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 18 citations resulted from standard inspections; and 7 of 18 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

18 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Oct 28, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Oct 28, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Feb 10, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jan 08, 2025
Corrected

Compare Assisted Living around Hamilton County The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Copper Trace Family-first Senior Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westfield
176
Yes
4
1 Bed / 2 Bed
2
43.0%
-
Nancy Pollock
Riverview Hospital
Megan Gutierrez
6
31
Wellbrooke of Westfield
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westfield
129
No
5
1 Bed / 2 Bed
1
76.0%
-
Maggie Conner
Hancock Regional Hospital
Eslam Abusamra
5
46
Majestic Care of Carmel Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carmel
104
Yes
60
1 Bed / 2 Bed
5
42.8%
A+
John Seib
Pulaski Memorial Hospital
Jeffery Fish
6
47
Magnolia Springs Bridgewater
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Carmel
-
Yes
6
1 Bed / 2 Bed
-
-
-
-
-
-
0
0

Places of interest near Copper Trace Family-first Senior Living

Address 5.6 miles from city center

Address 1250 W 146th St, Westfield, IN 46074

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 281
Employees 145
Contractors 136
Staff to resident ratio 2.84:1
2838284% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 62
Average shift 7.6 hours
0% compared with Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 42,975
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 92
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

17.6%

7,551 contractor hours this quarter

Certified Nursing Assistant: 29 Licensed Practical Nurse: 25 Medication Aide/Technician: 20 Registered Nurse: 14 Physical Therapy Assistant: 12 Speech Language Pathologist: 11 Qualified Social Worker: 8 Respiratory Therapy Technician: 7 Physical Therapy Aide: 7 Qualified Activities Professional: 3
Staff by category
Certified Nursing Assistant63299215,93391100%7.7
Licensed Practical Nurse2025455,56991100%8.3
Registered Nurse1814324,46591100%7.9
Medication Aide/Technician1620363,81091100%8.1
Other Dietary Services Staff100103,20291100%7.2
Clinical Nurse Specialist7072,2688088%8.8
Speech Language Pathologist011111,3807886%5.5
Respiratory Therapy Technician0771,1838998%6.1
Dental Services Staff2029666875%7.9
Qualified Social Worker0888587380%6.4
RN Director of Nursing4045935965%9.6
Physical Therapy Assistant012125747279%6
Physical Therapy Aide0775196673%7.2
Nurse Practitioner1014966268%8
Dietitian1014886167%8
Administrator1014725965%8
Occupational Therapy Aide1011165864%2
Qualified Activities Professional033521618%3.3
Nurse Aide in Training1013155%6.3
92 Certified Nursing Assistant
% of Days 100%
45 Licensed Practical Nurse
% of Days 100%
32 Registered Nurse
% of Days 100%
36 Medication Aide/Technician
% of Days 100%
10 Other Dietary Services Staff
% of Days 100%
7 Clinical Nurse Specialist
% of Days 88%
11 Speech Language Pathologist
% of Days 86%
7 Respiratory Therapy Technician
% of Days 98%
2 Dental Services Staff
% of Days 75%
8 Qualified Social Worker
% of Days 80%
4 RN Director of Nursing
% of Days 65%
12 Physical Therapy Assistant
% of Days 79%
7 Physical Therapy Aide
% of Days 73%
1 Nurse Practitioner
% of Days 68%
1 Dietitian
% of Days 67%
1 Administrator
% of Days 65%
1 Occupational Therapy Aide
% of Days 64%
3 Qualified Activities Professional
% of Days 18%
1 Nurse Aide in Training
% of Days 5%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
99 residents
Residents by payment source
Medicare
5 residents (5.1%)
Medicaid
50 residents (50.5%)
Private pay or other
44 residents (44.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.1
13% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.0
5% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.2%
35% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.8%
17% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.9%
15% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.3%
115% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.0%
100% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
65% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.1%
28% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.7%
97% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.4%
8% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.4%
In line with Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
In line with Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.6%
7% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
48% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 88.1%
12% better than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.