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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Bask in the warmth of Wellbrooke of Westfield in East 186th Street, Westfield, IN, which offers assisted living, adult day services, independent living, memory care, and skilled care. With a snug and sophisticated studio and one-bedroom residences, seniors enjoy unrivaled comfort and convenience. The community is ideally placed near amusing shopping districts and trusted healthcare providers ensuring residents’ needs and desires are within a few steps away.
Pamper yourself in the salon and live your life as you want it with a jam-packed calendar of fun activities and enjoyable programs. Here, residents delight in delicious and healthy meals catering to dietary needs and preferences. Surrounded by picturesque sceneries and tranquil walking paths, Wellbrook of Westfield is a good place to start a wondrous retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 174th out of 267 homes in Indiana.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 39m per day | ▼ 3% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 14m per day | ▲ 61% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 35m per day | ▲ 14% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 53m per day | ▲ 20% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 25% State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 19% State avg: 27m per day · National avg: 28m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
51% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
6% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #109 / 267Payroll — state benchmarkedThis home is ranked 109th out of 267 homes in Indiana.Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Indiana average: 68.1%Wellbrooke of Westfield is legally operated by Hancock Regional Hospital, and administrated by Maggie Conner.
Key information about the people who lead and staff this community.
Room Sizes: 140-355 sq. ft
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
14 total visits · Indiana avg: 19
Ranked 129th of 388 in Indiana
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
3.3 deficiencies per inspection
Indiana average: 5.1 deficiencies per inspection
The most recent inspection on June 5, 2025, found deficiencies related to unauthorized photos taken by staff of residents, which the facility corrected promptly. Earlier inspections showed a pattern of deficiencies primarily involving documentation issues, medication management, oxygen therapy, and life safety code compliance, with some complaints investigated but not substantiated. Prior reports cited problems with emergency preparedness, fire safety, medication handling, resident care documentation, and staff licensing, though enforcement actions such as fines or license suspensions were not listed in the available reports. Complaint investigations were mostly unsubstantiated, except for one substantiated complaint in January 2023 involving abuse and quality of care issues. The facility’s inspection history shows some ongoing challenges with regulatory compliance, but recent corrections and fewer deficiencies in the latest surveys suggest some improvement over time.
Indiana average 6
Last Health inspection on Jun 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 32 citations resulted from standard inspections; 3 of 32 resulted from complaint investigations; and 2 of 32 came from combined inspections (standard and complaint).
100% better than Indiana averageIndiana average: 0.2
0
100% better than Indiana averageIndiana average: 0.6
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 05, 2025
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 28, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 28, 2025
Corrected
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Apr 28, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Wellbrooke of Westfield is located in Westfield, Indiana.
Here are the financial assistance programs available to residents in Indiana.
2.0 miles from city center
Estimated distance in miles from Westfield's city center to Wellbrooke of Westfield's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
2291567% better than Indiana averageIndiana average ratio: 0.00:1
0% compared with Indiana averageIndiana average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Total hours from contractors
2,591 contractor hours this quarter
| Certified Nursing Assistant | 30 | 0 | 30 | 7,854 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 16 | 0 | 16 | 4,000 | 91 | 100% | 8 |
| Medication Aide/Technician | 16 | 0 | 16 | 3,783 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,730 | 91 | 100% | 7.1 |
| Registered Nurse | 7 | 0 | 7 | 1,362 | 89 | 98% | 7.5 |
| RN Director of Nursing | 3 | 0 | 3 | 998 | 84 | 92% | 8.8 |
| Physical Therapy Assistant | 1 | 3 | 4 | 770 | 67 | 74% | 6.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 634 | 63 | 69% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 4 | 4 | 505 | 64 | 70% | 5.2 |
| Dietitian | 1 | 0 | 1 | 463 | 60 | 66% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 462 | 56 | 62% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 58 | 64% | 7.7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 443 | 65 | 71% | 6.3 |
| Qualified Social Worker | 0 | 4 | 4 | 432 | 63 | 69% | 6.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 397 | 57 | 63% | 5.3 |
| Medical Director | 0 | 1 | 1 | 52 | 16 | 18% | 3.3 |
| Occupational Therapy Assistant | 3 | 0 | 3 | 34 | 51 | 56% | 0.6 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
48Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.0
50% better than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.2
11% better than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
6.7%
44% better than Indiana averageIndiana average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.7%
In line with Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
65% better than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
3.8%
13% better than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
4.2%
25% better than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
3.1%
87% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
6.2%
50% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
In line with Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
In line with Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
2.83
77% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.52
70% worse than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.4%
9% worse than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.4%
In line with Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.5%
In line with Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.2%
60% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
65.3%
22% better than Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
58.0%
15% better than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
64% lower than Indiana averageIndiana average: $27K
28% fewer fines than Indiana averageIndiana average: 1.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
| Majestic Care of Carmel Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel | 299 | Yes | 60 | Studio / 1 Bed | 5 | 42.8% | A+ | John Seib | Pulaski Memorial Hospital | Jeffery Fish | 27 | 6 | 47 | 1.7 |
| Copper Trace Family-first Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Westfield | 223 | Yes | 4 | Studio / 1 Bed | 2 | 43.0% | - | Nancy Pollock | Riverview Hospital | Megan Gutierrez | 33 | 6 | 31 | 0.9 |
| Wellbrooke of Westfield |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Westfield | 129 | No | 5 | Studio / 1 Bed | 1 | 76.0% | - | Maggie Conner | Hancock Regional Hospital | Eslam Abusamra | 14 | 5 | 46 | 3.3 |
| Magnolia Springs Bridgewater |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Carmel (Carey Road) | - | Yes | 6 | Studio / 1 Bed | - | - | - | - | - | - | 0 | 0 | 0 | - |
Historical financial and operational data for Wellbrooke of Westfield based on CMS SNF Cost Reports.
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