Inspection Reports for
Corona Health Care Center

CA, 92879

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 12.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

220% worse than California average
California average: 4 deficiencies/year

Deficiencies per year

36 27 18 9 0
2021
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 73% occupied

Based on a March 2026 inspection.

Occupancy rate over time

40% 60% 80% 100% 120% Jun 2021 Feb 2022 Aug 2022 May 2023 Apr 2024 May 2025 Mar 2026

Inspection Report

Follow-Up
Census: 91 Capacity: 125 Deficiencies: 0 Date: Mar 12, 2026

Visit Reason
Licensing Program Analyst Hannah Rodgers conducted an announced case management visit to follow up on an incident observed during a prior complaint visit that was unrelated to the complaint allegations.

Findings
During the visit, the analyst toured the facility, observed residents, reviewed records, and interviewed staff and residents. No deficiencies were cited during this visit, but the incident may require further follow-up visits.

Employees mentioned
NameTitleContext
Hannah RodgersLicensing Program AnalystConducted the case management follow-up visit
Maria GonzalezAssistant AdministratorMet with Licensing Program Analyst during the visit and participated in exit interview
Aharon StriksAdministrator/DirectorNamed as facility administrator/director

Inspection Report

Complaint Investigation
Census: 91 Capacity: 125 Deficiencies: 0 Date: Mar 12, 2026

Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff did not ensure medications were inaccessible to residents, staff yelled at residents, and staff did not ensure the facility was kept clean.

Complaint Details
The complaint was unsubstantiated based on the investigation findings, meaning there was not a preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation, including observations, interviews, and record reviews, did not find evidence to substantiate the allegations. Medications were found locked and inaccessible, residents' bedrooms were clean, and no staff yelling was observed or reported.

Report Facts
Capacity: 125 Census: 91

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with during the investigation and exit interview
Hannah RodgersLicensing Program AnalystConducted the complaint investigation
Efren MalagonSupervisorSupervisor overseeing the investigation

Inspection Report

Annual Inspection
Census: 91 Capacity: 125 Deficiencies: 1 Date: Oct 24, 2025

Visit Reason
The inspection was an unannounced required annual inspection conducted to evaluate compliance with licensing requirements for the facility.

Findings
The facility was generally compliant with licensing requirements, with pathways clear, equipment and furnishings in working order, and proper storage of medications and supplies. One deficiency was cited related to facility staff writing the start date of medications on prescription labels, which posed a potential health and safety risk.

Deficiencies (1)
Facility staff were writing the start date of residents' medications on the prescription label, which posed a potential health and safety risk.
Report Facts
Capacity: 125 Census: 91 Deficiencies cited: 1 Plan of Correction Due Date: Nov 21, 2025

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during inspection and exit interview
Hannah RodgersLicensing Program AnalystConducted the inspection and signed the report
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Annual Inspection
Census: 91 Capacity: 125 Deficiencies: 1 Date: Oct 24, 2025

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for the facility.

Findings
The inspection found the facility generally compliant with licensing standards, including safe storage of medications and proper facility maintenance. One deficiency was cited related to staff writing the start date on prescription labels, which posed a potential health and safety risk.

Deficiencies (1)
Facility staff were writing the start date of residents' medications on the prescription label, which posed a potential health and safety risk to persons in care.
Report Facts
Capacity: 125 Census: 91 Deficiencies cited: 1 Plan of Correction Due Date: Nov 21, 2025

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during inspection and exit interview
Hannah RodgersLicensing Program AnalystConducted the inspection and authored the report
Efren MalagonLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Jul 24, 2025

Visit Reason
The inspection was conducted based on complaints regarding failure to ensure timely follow-up care for residents, inadequate monitoring and notification of skin discolorations, unsafe care practices leading to resident falls, improper storage of smoking paraphernalia, and inadequate pain assessment and management.

Complaint Details
The investigation was complaint-driven, focusing on allegations of delayed medical follow-up, inadequate skin monitoring, unsafe care practices leading to falls, improper storage of smoking materials, and inadequate pain management. The findings substantiated these complaints with evidence of delays, omissions, and unsafe practices.
Findings
The facility failed to ensure timely neurology follow-up for Resident 85, failed to identify and notify the physician about multiple skin discolorations for Resident 10, failed to provide two-person assistance during care resulting in a fall and fracture for Resident 24, improperly stored smoking materials for Resident 57, and failed to accurately assess and manage pain for Resident 24.

Deficiencies (3)
F684: The facility failed to ensure Resident 85 had a neurology follow-up appointment within 5-7 days as ordered, resulting in a four-month delay. The facility also failed to identify and notify the physician timely about multiple skin discolorations on Resident 10's hands and left upper extremity.
F689: The facility failed to provide two-person assistance during care for Resident 24, resulting in a fall from bed and a distal femur fracture. The facility also failed to store Resident 57's smoking paraphernalia in a secured container as required.
F697: The facility failed to accurately assess pain for Resident 24 by not using the appropriate PAINAD scale for a nonverbal resident, risking unmanaged pain.
Report Facts
Residents reviewed: 3 Dates of key events: Jul 24, 2025 Pain scale values: 8 Skin discoloration measurements: 9 Skin discoloration measurements: 6 Skin discoloration measurements: 3.5

Employees mentioned
NameTitleContext
LVN 1Licensed Vocational NurseInterviewed regarding Resident 10's skin discolorations and failure to report.
LVN 6Licensed Vocational NurseConducted pain assessment for Resident 24 and noted failure to use PAINAD scale.
CNA 1Certified Nursing AssistantInvolved in Resident 24's fall due to failure to provide two-person assistance.
DONDirector of NursingProvided multiple interviews confirming failures in follow-up care, skin monitoring, fall prevention, smoking safety, and pain assessment.

Inspection Report

Routine
Deficiencies: 12 Date: Jul 24, 2025

Visit Reason
Routine inspection of Corona Health Care Center to assess compliance with healthcare regulations and standards.

Findings
The facility was found deficient in multiple areas including failure to provide advance directive information, improper discharge procedures, inadequate follow-up care, medication administration errors, unsafe medication storage, infection control lapses, and food safety violations.

Deficiencies (12)
F 0578: The facility failed to provide written information about advance directives to residents or their representatives as required, risking unnecessary care or treatment.
F 0628: The facility failed to follow its policy on discharging a resident without physician approval, resulting in unsafe discharge procedures for Resident 102.
F 0684: The facility failed to ensure timely follow-up neurology appointments and proper monitoring and reporting of skin discolorations for residents, risking delayed care.
F 0689: The facility failed to prevent a resident fall due to inadequate assistance, resulting in a femur fracture and hospitalization.
F 0697: The facility failed to accurately assess pain using appropriate tools for a nonverbal resident, risking inadequate pain management.
F 0698: The facility failed to monitor and document post dialysis complications and notify the physician of abnormal vital signs for a resident.
F 0755: The facility failed to administer cholestyramine with proper timing to avoid drug interactions and failed to reconcile controlled substance records accurately.
F 0757: The facility failed to clarify and follow physician orders for lidocaine patch application frequency, risking ineffective pain management and side effects.
F 0761: The facility failed to remove discontinued and expired medications and failed to label and store IV bags and inhalers properly, risking medication errors.
F 0803: The facility failed to follow pureed food recipes and measure thickener accurately, risking compromised food texture, taste, and nutrition.
F 0812: The facility failed to label and date residents' personal food and failed to disinfect food thermometers between uses, risking foodborne illness and cross-contamination.
F 0880: The facility failed to enforce infection control practices including staff wearing artificial nails, failure to use enhanced barrier precautions, and improper storage of respiratory equipment.
Report Facts
Pain scale: 8 Blood pressure: 10450 Deficiencies cited: 12

Employees mentioned
NameTitleContext
LVN 3Licensed Vocational NurseObserved wearing long acrylic nails and failing to follow enhanced barrier precautions
DONDirector of NursingInterviewed regarding multiple deficiencies including medication administration and infection control
IPInfection PreventionistInterviewed regarding infection control lapses
LVN 6Licensed Vocational NurseInterviewed regarding pain assessment for Resident 24
LVN 1Licensed Vocational NurseInterviewed regarding skin discoloration monitoring for Resident 10
LVN 2Licensed Vocational NurseInterviewed regarding dialysis monitoring for Resident 7
LVN 4Licensed Vocational NurseInterviewed regarding controlled substance documentation for Residents 78 and 106
LVN 5Licensed Vocational NurseInterviewed regarding discharge AMA procedures for Resident 102
CNA 1Certified Nursing AssistantInterviewed regarding fall incident for Resident 24
[NAME] 1CookObserved not following pureed food recipe and improper thickener measurement
DSDietary SupervisorInterviewed regarding food safety and pureed food preparation

Inspection Report

Complaint Investigation
Census: 91 Capacity: 125 Deficiencies: 0 Date: Jul 8, 2025

Visit Reason
An unannounced complaint investigation visit was conducted to investigate the allegation that staff were not providing adequate care and supervision of a resident.

Complaint Details
The complaint alleged inadequate care and supervision by staff. The allegation was found to be unsubstantiated based on the investigation.
Findings
The investigation included staff and resident interviews and record review. All interviewed staff and residents stated that adequate care and supervision were provided. The allegation was deemed unsubstantiated and no deficiencies were cited.

Report Facts
Staff interviewed: 5 Residents interviewed: 7

Employees mentioned
NameTitleContext
Mary RicoLicensing Program AnalystConducted the complaint investigation visit and delivered findings
Sonia HernandezAssisted Living CoordinatorMet with investigator and received the report
Aharon StriksAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 91 Capacity: 125 Deficiencies: 0 Date: Jul 8, 2025

Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations that staff were not providing adequate care and supervision of a resident.

Complaint Details
The complaint alleged that staff were not providing adequate care and supervision of a resident. The allegation was found to be unsubstantiated based on the investigation.
Findings
The investigation included staff and resident interviews and record review. All interviewed staff and residents stated that adequate care and supervision were provided. The allegation was deemed unsubstantiated and no deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 91

Employees mentioned
NameTitleContext
Mary RicoLicensing Program AnalystConducted the complaint investigation
Sonia HernandezAssisted Living CoordinatorMet with the evaluator and participated in the investigation
Aharon StriksAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 19, 2025

Visit Reason
The inspection was conducted due to two complaints and one Facility Reported Incident alleging abuse related to misappropriation of a resident's property by a staff member.

Complaint Details
The complaint investigation was substantiated. Resident 1 reported unauthorized transactions on his debit card by the Social Service Designee, who admitted to the misuse and agreed to repay the resident. Resident 1 expressed no desire for legal action as long as the money is returned.
Findings
The facility failed to protect Resident 1 from misappropriation of property when the Social Service Designee used the resident's bank card for personal purchases without consent. The SSD admitted to owing the resident approximately $2300 and agreed to repay the amount, with partial payment already made.

Deficiencies (1)
F 0602: The facility failed to protect Resident 1 from wrongful use of belongings when the Social Service Designee used the resident's bank card for personal purchases without consent. This caused minimal harm and affected a few residents.
Report Facts
Amount owed to resident: 2300 Partial repayment amount: 900

Employees mentioned
NameTitleContext
Social Service DesigneeStaff member who misappropriated Resident 1's funds.
Director of NursingInterviewed during investigation and provided information about the incident.
Administrator (ADM)Interviewed during investigation and provided information about the incident.

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: May 29, 2025

Visit Reason
The inspection was conducted as an unannounced complaint investigation following allegations of staff neglect resulting in a resident hospitalization and staff over medicating a resident.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff neglect resulting in hospitalization and staff over medicating a resident. Interviews with residents and staff, as well as medical record reviews, did not support the allegations.
Findings
The investigation found insufficient evidence to substantiate the allegations. Staff neglect causing hospitalization and over medication claims were unsubstantiated based on interviews, medical record reviews, and medication administration records.

Report Facts
Capacity: 125 Census: 90 Number of residents interviewed: 7 Number of staff interviewed: 6 Number of Medication Technicians interviewed: 2

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during investigation
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Census: 90 Capacity: 125 Deficiencies: 1 Date: May 29, 2025

Visit Reason
The inspection visit was conducted to initiate a case management deficiency investigation regarding discrepancies in the reporting and delayed medical attention following a fall incident involving Resident #1.

Findings
The investigation found discrepancies in the dates of Resident #1's fall and a delay in seeking medical attention after the fall, which posed an immediate health, safety, and personal rights risk to the resident. A Type A deficiency was issued for failure to ensure immediate medical attention.

Deficiencies (1)
Facility personnel did not ensure immediate medical attention for Resident #1 after a fall, posing immediate health, safety, and personal rights risk.
Report Facts
Capacity: 125 Census: 90 Plan of Correction Due Date: May 30, 2025

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during inspection and informed of deficiency
Melody BrownLicensing Program AnalystConducted the inspection and investigation
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: May 29, 2025

Visit Reason
The inspection was conducted as an unannounced complaint investigation visit triggered by allegations received on 2024-09-12 regarding staff neglect resulting in a resident hospitalization and staff over medicating a resident.

Complaint Details
The complaint involved two allegations: 1) Staff neglect resulted in a resident being hospitalized, and 2) Staff is over medicating a resident. Both allegations were found unsubstantiated after investigation including interviews with residents and staff, and review of medical and medication records.
Findings
The investigation found insufficient evidence to substantiate the allegations. Staff neglect resulting in hospitalization and over medication claims were both unsubstantiated based on interviews, medical record reviews, and medication administration records.

Report Facts
Capacity: 125 Census: 90 Residents interviewed: 7 Staff interviewed: 6 Medication Technicians interviewed: 2

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during investigation and exit interview
Aharon StriksAdministratorFacility administrator named in report header

Inspection Report

Census: 90 Capacity: 125 Deficiencies: 1 Date: May 29, 2025

Visit Reason
The visit was a case management deficiency investigation initiated by the Licensing Program Analyst to review discrepancies related to a resident's fall and delayed medical attention.

Findings
The investigation found discrepancies in the reported dates of Resident #1's fall and noted a delay in seeking medical attention after the fall, posing immediate health, safety, and personal rights risks to the resident. A Type A deficiency was issued for failure to ensure immediate medical attention.

Deficiencies (1)
Failure to ensure staff seek immediate medical attention for Resident #1 after a fall, posing immediate health, safety, and personal rights risk.
Report Facts
Deficiency count: 1 Plan of Correction due date: May 30, 2025

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during the inspection and was informed of the deficiency.
Melody BrownLicensing Program AnalystConducted the investigation and authored the report.
Efren MalagonLicensing Program ManagerNamed in the report as Licensing Program Manager.

Inspection Report

Complaint Investigation
Census: 89 Capacity: 125 Deficiencies: 2 Date: May 20, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-02-13 regarding staff not reappraising a resident as necessary and insufficient staffing to meet resident needs.

Complaint Details
The complaint investigation was triggered by allegations that staff did not reappraise a resident as necessary and that the facility did not have enough staff to meet resident needs. The investigation included file reviews and interviews and concluded the allegations were unsubstantiated due to insufficient evidence to prove violations.
Findings
The investigation found that Resident #1 sustained an ankle fracture and subsequent fall, but there was insufficient evidence to substantiate that staff neglect caused the resident's death. The allegations that staff did not reappraise the resident as necessary and that the facility lacked sufficient staff were both unsubstantiated due to lack of preponderance of evidence.

Deficiencies (2)
Observation of the Resident - The licensee failed to ensure residents were regularly observed for changes in physical, mental, emotional, and social functioning, posing immediate health and safety risks.
Personnel Requirements - Facility personnel were not sufficient in numbers and competence to meet resident needs, posing immediate health and safety risks.
Report Facts
Capacity: 125 Census: 89 Deficiencies cited: 2 Plan of Correction Due Date: 2025

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation and met with Assistant Administrator to discuss findings
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during investigation and exit interview
Aharon StriksAdministratorFacility Administrator named in the report

Inspection Report

Complaint Investigation
Census: 89 Capacity: 125 Deficiencies: 1 Date: May 20, 2025

Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff did not ensure that a resident received medical and dental services.

Complaint Details
The complaint was substantiated. The allegation that staff did not ensure a resident received medical and dental services was validated by evidence including interviews with the resident, public guardian, staff, and record reviews.
Findings
The investigation found that a resident (R1) had not received dental care since moving into the facility in 2017 due to lack of assistance and a plan to encourage routine dental care. The allegation was substantiated based on interviews, record reviews, and evidence that R1's mental health condition impaired self-advocacy and the facility failed to provide adequate support for dental care.

Deficiencies (1)
Failure to develop and implement a plan for incidental medical and dental care that encourages routine dental care and provides assistance appropriate to the resident's needs.
Report Facts
Census: 89 Total Capacity: 125 Plan of Correction Due Date: May 27, 2025 Resident's first dental appointment date: Jan 23, 2025

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Mary GonzalezAssistant AdministratorFacility representative met during investigation and exit interview
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Census: 89 Capacity: 125 Deficiencies: 2 Date: May 20, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-02-13 regarding staff neglect and insufficient staffing at the facility.

Complaint Details
The complaint investigation was triggered by allegations that staff did not reappraise the resident as necessary and that the facility did not have enough staff to meet resident needs. The allegations were found unsubstantiated after investigation.
Findings
The investigation found that the allegations of resident death due to staff neglect and insufficient staffing to meet resident needs were unsubstantiated due to lack of preponderance of evidence. The resident had an ankle fracture and required two-person transfer, but staff response to a call light was insufficient, though no conclusive neglect was established.

Deficiencies (2)
Observation of the Resident - Residents were not regularly observed for changes in physical, mental, emotional and social functioning, resulting in unmet needs including an unobserved ankle fracture.
Personnel Requirements - Facility personnel were not sufficient in numbers and competence to meet resident needs, specifically for residents requiring two-person assist and transfer.
Report Facts
Capacity: 125 Census: 89 Deficiency count: 2 Plan of Correction Due Date: 2025

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation and met with Assistant Administrator to discuss findings
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during investigation and exit interview
Aharon StriksAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 89 Capacity: 125 Deficiencies: 1 Date: May 20, 2025

Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff did not ensure that a resident received medical and dental services.

Complaint Details
The complaint was substantiated based on evidence including interviews with the resident, public guardian, staff, and review of records. The resident had not seen a dentist since moving in 2017, and the facility did not provide adequate assistance for dental care despite the resident's mental health condition limiting self-advocacy.
Findings
The investigation found that staff did not ensure that a resident received dental services since moving into the facility in 2017. The resident has a mental health condition that impairs their ability to advocate for their own care, and the facility lacked a plan to encourage routine dental care and provide assistance in obtaining such care. The allegation was substantiated.

Deficiencies (1)
Failure to develop and implement a plan that encourages routine medical and dental care and provides assistance in obtaining such care, resulting in a resident not receiving dental care since 2017.
Report Facts
Census: 89 Total Capacity: 125 Deficiency Plan of Correction Due Date: May 27, 2025

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst to discuss findings
Efren MalagonSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Apr 18, 2025

Visit Reason
The inspection was an unannounced visit conducted to investigate complaints regarding dietary services, infection control, and safety issues at the facility.

Complaint Details
The visit was complaint-related, investigating issues with dietary services, infection control, and environmental safety. The complaints were substantiated based on observations and interviews.
Findings
The facility failed to properly clean and sanitize the ice machine and its components, resulting in contamination risks for 87 of 90 residents. Additionally, shared devices such as a pill crusher and stand lift machine were found unsanitary. The fire door closer was dismantled, and the ceiling above it showed water damage, creating safety hazards for residents.

Deficiencies (3)
F 0812: The facility failed to ensure the ice machine and its components were properly cleaned and sanitized, with black and brown flakes and dust observed, affecting 87 of 90 residents receiving ice.
F 0880: The facility failed to ensure devices used for residents, including a pill crusher and stand lift machine, were clean and disinfected properly, exposing residents to infection risks.
F 0921: The facility failed to provide a safe and functional environment when the fire door closer was dismantled and the ceiling above it had water damage, posing injury risks to residents.
Report Facts
Residents affected by ice machine issue: 87 Total residents receiving ice: 90 Residents affected by pill crusher issue: 15 Residents requiring medication crushing: 27 Residents affected by fire door issue: 2

Employees mentioned
NameTitleContext
Dietary SupervisorInterviewed regarding ice machine cleaning and maintenance
Director of NursingInterviewed regarding ice machine contamination and safety concerns
Maintenance SupervisorInterviewed regarding ice machine servicing, water filter changes, and fire door issues
Licensed Vocational NurseInterviewed regarding cleanliness of pill crusher and stand lift machine
AdministratorInterviewed regarding cleaning responsibilities for equipment

Inspection Report

Annual Inspection
Census: 90 Capacity: 125 Deficiencies: 7 Date: Oct 29, 2024

Visit Reason
The inspection was an unannounced required comprehensive annual inspection conducted to evaluate the facility's compliance with regulations.

Findings
The facility was found to have multiple deficiencies including lack of physician orders for half bed rails for two residents, expired food handler certifications for two kitchen staff, incomplete resident medical and care plans, and failure to assist residents with medications as required. A civil penalty was issued for repeated violations within 12 months.

Deficiencies (7)
Staff did not assist Resident #1 and Resident #4 with their medications as ordered.
Resident #2 Physician Report was incomplete, missing required physician signature date.
Two kitchen staff (Staff #6 and Staff #7) had expired food handler certifications.
Resident #3 did not have a completed Pre-Admission Appraisal.
Residents #1, #2, and #5 did not have required Preplacement Needs and Services Plan/Care Plan.
Resident #5 Admission Agreement was not signed by Licensee/Administrator/Designee.
Residents #5 and #6 had half bed rails without written physician orders indicating need for mobility assistance.
Report Facts
Civil penalty amount: 1000 Number of residents present: 90 Total licensed capacity: 125 Number of kitchen staff with expired certification: 2 Number of residents with missing care plans: 3 Number of residents with half bed rails without physician orders: 2

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during inspection and discussed findings
Melody BrownLicensing Program AnalystConducted the inspection and authored the report
Efren MalagonLicensing Program ManagerSupervisor of Licensing Program Analyst and named in report

Inspection Report

Annual Inspection
Census: 90 Capacity: 125 Deficiencies: 7 Date: Oct 29, 2024

Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Corona Residential Care Center LLC to assess compliance with licensing regulations.

Findings
The inspection found multiple deficiencies including lack of physician orders for half bed rails for two residents, expired food handler certifications for two kitchen staff, incomplete resident medical and care documentation, and failure to assist residents with medications as ordered. Some deficiencies were dismissed, but others resulted in citations and a civil penalty.

Deficiencies (7)
Staff did not assist Resident #1 and Resident #4 with their two medications per physician's order.
Resident #2 Physician Report was incomplete due to missing physician signature date.
Two kitchen staff (Staff #6 and Staff #7) had expired food handler certifications.
Resident #3 did not have a completed Pre-Admission Appraisal.
Residents #1, #2, and #5 did not have the required Preplacement Needs and Services Plan/Care Plan.
Resident #5 Admission Agreement was not signed by the Licensee/Administrator/Designee.
Residents #5 and #6 had half bed rails without a written physician order indicating the need for mobility assistance.
Report Facts
Residents present: 90 Total licensed capacity: 125 Civil penalty amount: 1000 Number of kitchen staff with expired certification: 2 Number of residents with half bed rails without physician order: 2 Number of residents files reviewed: 5 Number of staff files reviewed: 5

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during inspection and participated in exit interview
Melody BrownLicensing Program AnalystConducted the inspection and authored the report
Efren MalagonLicensing Program ManagerSupervisor of the inspection

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: Oct 21, 2024

Visit Reason
An unannounced visit was conducted to investigate a complaint alleging staff financial abuse of residents in care.

Complaint Details
The complaint alleged staff were financially abusing residents. Interviews with 5 residents, including Resident #1, denied any financial abuse or staff managing their finances. The allegation was found unsubstantiated.
Findings
The investigation found the allegation of financial abuse to be unsubstantiated after interviews with residents and review of evidence. No deficiencies were cited during the visit.

Report Facts
Residents interviewed denying abuse: 5

Employees mentioned
NameTitleContext
Beena SinghLicensing Program AnalystConducted the complaint investigation and found the allegation unsubstantiated
Paola GuerreroLicensing Program AnalystAssisted in conducting the unannounced visit for the complaint investigation
Maria GonzalezAdministrator AssistantMet with investigators during the visit and received the exit interview
Aharon StriksAdministratorFacility administrator named in the report
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: Oct 21, 2024

Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff were financially abusing residents in care.

Complaint Details
The complaint alleged staff financial abuse of residents. Interviews with 5 residents, including Resident #1, denied any financial abuse or staff managing their finances. The allegation was found unsubstantiated due to lack of evidence.
Findings
The investigation found the allegation to be unsubstantiated after interviews with residents and review of evidence. No deficiencies were cited during the visit.

Report Facts
Residents interviewed: 5

Employees mentioned
NameTitleContext
Beena SinghLicensing Program AnalystConducted the complaint investigation and delivered findings
Paola GuerreroLicensing Program AnalystAssisted in conducting the complaint investigation
Maria GonzalezAdministrator AssistantMet with evaluators during the investigation and exit interview

Inspection Report

Complaint Investigation
Census: 84 Capacity: 125 Deficiencies: 1 Date: Sep 22, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2023-11-22 regarding hazards on facility grounds, inadequate supervision resulting in injury, untimely assistance to residents, and medication administration issues.

Complaint Details
The complaint investigation was triggered by allegations that the licensee did not ensure facility grounds were free from hazards, staff did not adequately supervise a resident resulting in injury, staff did not provide timely assistance, and staff did not ensure medication administration as prescribed. The first three allegations were unsubstantiated, while the medication administration allegation was substantiated.
Findings
The investigation found the first three allegations regarding hazards on facility grounds, supervision, and timely assistance to residents to be unsubstantiated based on interviews and observations. However, the allegation that staff did not ensure residents were administered medications as prescribed was substantiated due to multiple medication administration record (MAR) discrepancies and missing medication administrations for Resident #1.

Deficiencies (1)
87465 Incidental Medical and Dental Care (a)(4): Licensee did not ensure staff provided required medication assistance to Resident #1 as prescribed by physician, posing immediate health, safety, or personal rights risk.
Report Facts
Capacity: 125 Census: 84 Civil Penalty Amount: 250 Daily Penalty: 100 Plan of Correction Due Date: Sep 23, 2024

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Mary GonzalezAssistant AdministratorFacility representative met during investigation and exit interview
Marco NavarroMedical Technician/CaregiverMet during investigation and exit interview
Aharon StriksAdministratorFacility administrator named in report
Staff #8Staff who attended to Resident #1 after fall and observed bruises
Staff #9Staff who assisted Staff #8 and called paramedics for Resident #1
Staff #1Staff responsible for medication administration records review
Staff #3Reported concerns about medication record entries

Inspection Report

Complaint Investigation
Census: 84 Capacity: 125 Deficiencies: 1 Date: Sep 22, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted on 09/22/2024 following a complaint received on 11/22/2023 alleging hazards on facility grounds, inadequate supervision resulting in injury, untimely assistance to residents, and medication administration issues.

Complaint Details
The complaint investigation was triggered by allegations that the licensee did not ensure facility grounds were free from hazards, staff did not adequately supervise residents resulting in injury, staff did not provide timely assistance, and staff did not ensure residents were administered medications as prescribed. The first three allegations were unsubstantiated, while the medication administration allegation was substantiated.
Findings
The investigation found the first three allegations regarding hazards on facility grounds, supervision, and timely assistance to be unsubstantiated based on interviews and observations. However, the allegation that staff did not ensure residents were administered medications as prescribed was substantiated, with evidence of multiple missed medications and incomplete medication records for Resident #1.

Deficiencies (1)
87465 Incidental Medical and Dental Care (a)(4) - Licensee failed to assist residents with self-administered medications as prescribed, evidenced by multiple missed medications and incomplete medication administration records for Resident #1.
Report Facts
Census: 84 Total Capacity: 125 Deficiencies cited: 1 Civil penalty amount: 250 Daily penalty amount: 100

Employees mentioned
NameTitleContext
Melody BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Mary GonzalezAssistant AdministratorFacility representative met during investigation and exit interview
Marco NavarroMedical Technician/CaregiverMet during investigation and exit interview
Aharon StriksAdministratorFacility administrator named in report
Staff #8Witnessed resident fall and assisted in care on 09/08/2023
Staff #9Assisted Staff #8 with resident care and called paramedics on 09/08/2023
Staff #1Reported on medication administration issues and provided MAR documentation
Staff #3Reported concerns about medication record entries

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Sep 19, 2024

Visit Reason
The inspection was conducted due to complaints regarding failure to identify and monitor fall risk residents and failure to ensure consistent and accurate reconciliation of controlled medications.

Complaint Details
The investigation was complaint-driven, focusing on fall risk identification failures and medication reconciliation issues. The complaints were substantiated based on observations, interviews, and record reviews.
Findings
The facility failed to implement a system to identify and monitor fall risk residents, resulting in recurrent falls. Additionally, the facility failed to ensure accurate reconciliation of controlled medications, leading to loss of medications and increased risk of drug diversion.

Deficiencies (2)
F 0689: The facility failed to implement a system to identify and monitor fall risk residents, resulting in recurrent falls for Resident 1. Staff lacked communication tools and did not follow fall prevention policies.
F 0755: The facility failed to ensure consistent and accurate reconciliation of controlled medications for Residents 1 and 2, resulting in missing narcotic bubble packs and increased risk of drug diversion.
Report Facts
Fall Risk Assessment Score: 70 Missing Norco tablets: 30 Missing Tramadol tablets: 60

Employees mentioned
NameTitleContext
Activity DirectorInterviewed regarding Resident 1's fall and lack of fall risk identification.
Licensed Vocational Nurse (LVN 1)Interviewed about inability to identify high fall risk residents and lack of communication tools.
Registered Nurse Supervisor (RN 1)Interviewed about lack of updated lists of high fall risk residents.
Director of Nursing (DON)Interviewed about expectations for fall risk lists and investigation of missing medications.
Activity Assistant (AA)Interviewed about lack of knowledge of Resident 1's fall risk status.
Licensed Vocational Nurse (LVN 2)Reported missing Norco bubble pack and narcotic count sheet.
Licensed Vocational Nurse (LVN 4)Described medication count procedures and missing bubble packs.
Licensed Vocational Nurse (LVN 5)Described medication cart key acceptance and narcotic count sheet procedures.

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: Aug 6, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 02/23/2021 regarding a resident fall due to hallway obstructions, inadequate assistance with meals, and inappropriate language used by staff.

Complaint Details
The complaint involved allegations that a resident sustained a fall due to obstructions in the hallway, staff did not appropriately assist the resident with meals, and staff used inappropriate language with the resident. The investigation found these allegations unsubstantiated.
Findings
The investigation included interviews with staff and residents and review of documents. The allegations were found to be unsubstantiated due to lack of preponderance of evidence, with staff and residents denying the claims and no evidence supporting the allegations.

Report Facts
Staff interviewed: 8 Residents interviewed: 10 Complaint received date: Feb 23, 2021

Employees mentioned
NameTitleContext
Yolanda DelgadoLicensing Program AnalystEvaluator who conducted the complaint investigation
Aharon StriksAdministratorFacility administrator involved in the investigation
Jazmond D HarrisSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: Aug 6, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 02/23/2021 regarding a resident fall due to hallway obstructions, inappropriate meal assistance, and staff using inappropriate language with residents.

Complaint Details
The complaint alleged that a resident sustained a fall due to obstructions in the hallway, staff did not appropriately assist residents with meals, and staff used inappropriate language with residents. The investigation found no substantiation for these allegations.
Findings
The investigation included interviews with staff and residents and review of documents. The allegations were found to be unsubstantiated due to insufficient preponderance of evidence to prove the violations occurred. The facility had taken steps such as in-service training and communication improvements related to meal service.

Report Facts
Staff interviewed: 8 Residents interviewed: 10 Complaint received date: Feb 23, 2021

Employees mentioned
NameTitleContext
Yolanda DelgadoLicensing Program AnalystConducted the complaint investigation and authored the report
Aharon StriksAdministratorFacility administrator involved in discussion with resident regarding meal assistance allegation
Mary GonzalezPerson met with during the investigation
Jazmond D HarrisLicensing Program ManagerOversaw the complaint investigation

Inspection Report

Routine
Deficiencies: 12 Date: Jun 28, 2024

Visit Reason
The inspection was conducted as a routine regulatory survey to assess compliance with healthcare facility regulations, including medication management, infection control, food safety, and resident care.

Findings
The facility was found deficient in multiple areas including failure to maintain and document advance directives, medication administration errors, improper medication storage and labeling, failure to conduct timely laboratory tests, inadequate infection control practices, unsafe food handling and sanitation, and delayed reporting of a COVID-19 outbreak.

Deficiencies (12)
F 0578: The facility failed to ensure copies of residents' advance directives and POLST forms were available and completed, risking non-compliance with residents' treatment wishes.
F 0582: The facility failed to provide Skilled Nursing Facility Advanced Beneficiary Notices to residents transitioning from skilled to custodial care, risking uninformed financial responsibility.
F 0641: The facility failed to accurately code a resident's Minimum Data Set assessment, risking inaccurate care planning.
F 0684: The facility failed to administer medications according to physician orders and document properly, risking resident health.
F 0695: The facility failed to ensure respiratory care equipment was dated and maintained, risking infection for a resident on oxygen therapy.
F 0755: The facility failed to account for controlled medications properly, risking possible diversion and resident harm.
F 0758: The facility failed to ensure psychotropic medication was clinically indicated and properly evaluated before use, risking unnecessary medication for a resident.
F 0761: The facility failed to store and label medications properly, including expired and discontinued medications, risking medication errors.
F 0770: The facility failed to complete ordered laboratory tests for a resident, risking unmanaged health conditions.
F 0812: The facility failed to maintain sanitary food preparation and storage conditions, including pest control, broken tiles, rust, and improper hygiene, risking foodborne illness.
F 0880: The facility failed to implement infection control measures, including proper IV site care and timely COVID-19 outbreak reporting, risking resident infection.
F 0925: The facility failed to maintain a pest control program, allowing black flies in the kitchen, risking food contamination.
Report Facts
Residents positive for COVID-19: 20 Staff positive for COVID-19: 7 Dates medications not documented as administered: 11 Medication administration errors: 2 Broken or missing floor tiles: 7 Wet cooking pans stacked: 32

Employees mentioned
NameTitleContext
LVN 2Licensed Vocational NurseNamed in medication administration errors for Residents 192 and 51
LVN 3Licensed Vocational NurseNamed in narcotic medication count discrepancies and medication storage issues
Director of NursingDirector of NursingProvided statements on medication administration, psychotropic medication use, and infection control
Social Service DirectorSocial Service DirectorInterviewed regarding advance directives and beneficiary notices
Infection PreventionistInfection PreventionistInterviewed regarding infection control and COVID-19 outbreak reporting
Dietary Services SupervisorDietary Services SupervisorInterviewed regarding kitchen sanitation and pest control
Registered DietitianRegistered DietitianInterviewed regarding kitchen sanitation and pest control
DA 3Dietary AideObserved not following hand hygiene after trash handling

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 28, 2024

Visit Reason
The inspection was conducted to investigate infection control deficiencies and the facility's failure to timely report a COVID-19 outbreak.

Complaint Details
The investigation was complaint-related, focusing on infection control and outbreak reporting. The deficiency was substantiated with findings of failure to assess and label IV site and delayed COVID-19 outbreak reporting.
Findings
The facility failed to ensure proper infection control measures for Resident 85's intravenous site, including failure to assess, label, and change the IV dressing. Additionally, the facility did not report a COVID-19 outbreak to the California Department of Public Health in a timely manner, delaying outbreak management.

Deficiencies (1)
F 0880: The facility staff did not assess and change Resident 85's intravenous site upon re-admission, and the IV dressing was undated and unlabeled, risking life-threatening infection. The facility also failed to timely report a COVID-19 outbreak starting June 8, 2024, to the California Department of Public Health.
Report Facts
COVID-19 positive cases: 20 COVID-19 positive cases: 7 Date of first COVID-19 positive resident case: Jun 8, 2024

Employees mentioned
NameTitleContext
RN 1Registered NurseInterviewed regarding IV site care and infection control procedures
LVN 1Licensed Vocational NurseObserved and acknowledged unlabeled IV site for Resident 85
IPInfection PreventionistInterviewed regarding COVID-19 outbreak reporting and facility policies

Inspection Report

Complaint Investigation
Census: 87 Capacity: 125 Deficiencies: 0 Date: Apr 15, 2024

Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that staff spoke to residents in an inappropriate manner.

Complaint Details
The complaint alleging staff spoke to residents in an inappropriate manner was investigated and found to be unsubstantiated based on interviews with residents and staff.
Findings
The investigation found that residents denied any inappropriate speech or yelling by staff. Staff also denied yelling and stated that raising their voice only occurs to help residents with hearing difficulties. The allegation was deemed unsubstantiated and no deficiencies were cited.

Report Facts
Capacity: 125 Census: 87

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation
Maria GonzalesAdministrator AssistantMet with Licensing Program Analyst and received report
Aharon StriksAdministratorNamed as facility administrator
Efren MalagonSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 87 Capacity: 125 Deficiencies: 0 Date: Apr 15, 2024

Visit Reason
The inspection was an unannounced visit to investigate a complaint alleging that staff spoke to residents in an inappropriate manner.

Complaint Details
The complaint alleged that staff spoke to residents in an inappropriate manner. After interviews with residents and staff, the allegation was found unsubstantiated due to lack of evidence.
Findings
The investigation found that residents denied any inappropriate manner of staff communication, and staff also denied yelling at residents. The allegation was deemed unsubstantiated, and no deficiencies were cited.

Report Facts
Capacity: 125 Census: 87

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and authored the report
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager on the report
Maria GonzalesAdministrator AssistantMet with the Licensing Program Analyst during the investigation and received the report

Inspection Report

Follow-Up
Census: 87 Capacity: 125 Deficiencies: 1 Date: Apr 15, 2024

Visit Reason
The visit was an unannounced follow-up case management inspection to review a self-reported incident regarding Resident R1 that occurred on 12/29/2023.

Findings
The investigation found that Resident R1 was not given their medication from 12/28/2023 around 1 PM to 12/29/2023 around 2 PM despite thirteen attempts by staff to contact R1. The facility failed to ensure R1 was assisted with medication during this time, resulting in one deficiency cited under Title 22, Division 6 of the California Code of Regulations.

Deficiencies (1)
Failure to assist Resident R1 with self-administered medication as required, posing an immediate health, safety, or personal rights risk.
Report Facts
Deficiencies cited: 1 Attempts to contact resident: 13 Capacity: 125 Census: 87

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the inspection and investigation
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during inspection and discussed findings
Efren MalagonLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Follow-Up
Census: 87 Capacity: 125 Deficiencies: 1 Date: Apr 15, 2024

Visit Reason
The visit was an unannounced follow-up case management inspection to review a self-reported incident regarding Resident R1 that occurred on 12/29/2023, specifically to verify correction of deficiencies related to medication administration.

Findings
The investigation found that Resident R1 was not given their medication from 12/28/2023 around 1 PM to 12/29/2023 around 2 PM despite thirteen attempts by staff to contact the resident. The facility failed to ensure medication assistance was provided, resulting in one deficiency cited under Title 22, Division 6 of the California Code of Regulations.

Deficiencies (1)
Failure to assist residents with self-administered medications as required by regulation 87465(a)(4), evidenced by staff not providing medication assistance to Resident R1.
Report Facts
Deficiencies cited: 1 Attempts to contact resident: 13 Plan of Correction due date: Apr 16, 2024

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the inspection and investigation
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during inspection
Efren MalagonSupervisorSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Feb 27, 2024

Visit Reason
An unannounced visit was conducted to investigate a facility-reported incident involving Resident A who sustained fractures during transfers using a Hoyer lift.

Complaint Details
The investigation was triggered by a complaint related to Resident A's fractures sustained during transfers using the Hoyer lift. The complaint was substantiated as the facility failed to reassess Resident A's transfer safety and implement alternative interventions after the initial fracture.
Findings
The facility failed to ensure appropriate interventions were developed and implemented to address Resident A's high risk for fractures due to osteoporosis and history of fracture. Resident A sustained a second fracture during transfer using the Hoyer lift, and no reassessment or alternative transfer methods were documented after the first fracture.

Deficiencies (1)
F 0689: The facility failed to ensure a nursing home area was free from accident hazards and provided adequate supervision to prevent accidents. Specifically, the facility did not conduct further assessment or develop an individualized care plan to prevent fractures related to use of the Hoyer lift for Resident A, resulting in a second fracture.
Report Facts
Residents affected: 3 Dates of fractures: First fracture on 2023-09-08 and second fracture on 2024-02-10 BIMS score: 13

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding Resident A's fractures and transfer procedures
Certified Nursing Assistant 1Certified Nursing AssistantInterviewed about Resident A's transfers using the Hoyer lift
Certified Nursing Assistant 2Certified Nursing AssistantInterviewed about Resident A's transfers and fracture incident
Director of RehabilitationDirector of RehabilitationInterviewed about Resident A's physical therapy and transfer assessments

Inspection Report

Follow-Up
Census: 88 Capacity: 125 Deficiencies: 0 Date: Jan 10, 2024

Visit Reason
The visit was conducted as an unannounced case management follow-up on a self-reported incident involving Resident R1 that occurred on 2023-12-29.

Findings
During the visit, staff were interviewed and documents related to the incident were reviewed. No deficiencies or citations were issued.

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the unannounced case management visit and investigation.
Maria GonzalesAdministrator AssistantMet with Licensing Program Analyst during the visit and received the report.
Efren MalagonLicensing Program ManagerNamed in the report as Licensing Program Manager.

Inspection Report

Follow-Up
Census: 88 Capacity: 125 Deficiencies: 0 Date: Jan 10, 2024

Visit Reason
The visit was conducted as an unannounced case management follow-up on a self-reported incident regarding Resident R1 that occurred on 2023-12-29.

Findings
During the visit, staff were interviewed and documents related to the incident were obtained. No deficiencies or citations were issued.

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the unannounced case management visit and evaluation.
Maria GonzalesAdministrator AssistantMet the Licensing Program Analyst during the visit and received the report.
Efren MalagonSupervisorNamed as supervisor on the report.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Nov 30, 2023

Visit Reason
An unannounced visit was conducted to investigate a facility reported incident and a complaint intake regarding care planning for a resident following hip replacement surgery.

Complaint Details
The investigation was triggered by a complaint intake and a facility reported incident concerning the lack of a care plan for hip precautions. The complaint was substantiated by findings.
Findings
The facility failed to develop and implement a complete care plan including hip precautions for one resident after right hip arthroplasty. This failure posed potential harm by risking complications such as dislocation or fracture.

Deficiencies (1)
F 0656: The facility failed to develop a care plan that included hip precautions for Resident 1 following right hip replacement surgery. This omission risked post-surgery complications such as dislocation or fracture.

Employees mentioned
NameTitleContext
Director of NursingInterviewed regarding the absence of a care plan specific to hip precautions for Resident 1.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Nov 8, 2023

Visit Reason
An unannounced visit was conducted on November 8, 2023, to investigate a facility-reported incident involving a resident-to-resident altercation.

Complaint Details
The investigation was triggered by a complaint regarding a resident-to-resident altercation involving Resident 1, who allegedly kicked another resident. The complaint was substantiated by observations, interviews, and record reviews.
Findings
The facility failed to ensure adequate supervision to prevent an altercation between residents by not providing one-on-one monitoring for Resident 1. This failure had the potential to result in further incidents involving Resident 1.

Deficiencies (1)
F 0689: The facility failed to provide one-on-one supervision to Resident 1 to prevent incidents of altercation with other residents. Resident 1 was observed without staff supervision despite care plan interventions.
Report Facts
Residents reviewed: 3 BIMS score: 13 BIMS score: 15

Employees mentioned
NameTitleContext
Social Services DirectorInterviewed regarding Resident 1's altercations and supervision needs
Staff CoordinatorInterviewed about Resident 1's supervision status
RN SupervisorInterviewed about Resident 1's altercations and supervision
AdministratorInterviewed about Resident 1's supervision and care plan meeting
Director of NursingInterviewed about Resident 1's 1:1 supervision status

Inspection Report

Annual Inspection
Census: 87 Capacity: 125 Deficiencies: 0 Date: Oct 25, 2023

Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).

Findings
The facility was found to be operating within approved capacity and in safe, clean, and good repair conditions. No deficiencies were cited during the inspection, and all regulatory requirements including physical plant, food service, care and supervision, and record reviews were satisfactorily met.

Report Facts
Resident files reviewed: 6 Staff files reviewed: 6 Water temperature: 119.9

Employees mentioned
NameTitleContext
Paola GuerreroLicensing Program AnalystConducted the inspection and authored the report
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during inspection and participated in exit interview
Aharon StriksAdministratorFacility administrator named in the report
Efren MalagonLicensing Program ManagerNamed in the report

Inspection Report

Annual Inspection
Census: 87 Capacity: 125 Deficiencies: 0 Date: Oct 25, 2023

Visit Reason
The visit was an unannounced required comprehensive annual inspection conducted by Licensing Program Analyst Paola Guerrero to evaluate the facility's compliance with regulations.

Findings
The facility was found to be operating within its licensed capacity, clean, in good repair, and safe for residents. No deficiencies were cited during the inspection, and all reviewed resident and staff files were in order.

Report Facts
Resident files reviewed: 6 Staff files reviewed: 6 Water temperature: 119.9

Employees mentioned
NameTitleContext
Paola GuerreroLicensing Program AnalystConducted the inspection and authored the report
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during inspection and received the report
Efren MalagonSupervisorNamed as supervisor in the report

Inspection Report

Complaint Investigation
Census: 87 Capacity: 125 Deficiencies: 1 Date: Oct 16, 2023

Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint alleging that a resident's restroom does not accommodate wheelchair access.

Complaint Details
The complaint alleging that Resident’s restroom does not accommodate wheelchair access was substantiated based on interviews, observations, and document review. The facility did not provide a bedroom with adequate bathroom access for Resident R1, posing a potential health, safety, or personal rights risk.
Findings
The investigation substantiated the complaint that Resident R1 did not have access to their bathroom due to the size of the bathroom door, requiring R1 to use a bathroom outside their bedroom. The facility failed to consider R1's basic bathroom needs when moving them to different bedrooms and provided a portable commode that did not fully accommodate R1's needs. One deficiency was cited related to insufficient room to accommodate persons served in comfort and safety.

Deficiencies (1)
Failure to provide a bedroom with accommodations for Resident R1's basic bathroom needs, violating CCR 87307(d)(1) requiring sufficient room to accommodate persons served in comfort and safety.
Report Facts
Deficiencies cited: 1 Plan of Correction Due Date: Oct 17, 2023

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and delivered findings.
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during the investigation and received report and appeal rights.
Aharon StriksAdministratorNamed as facility administrator.
Efren MalagonSupervisorSupervisor overseeing the licensing evaluation.

Inspection Report

Complaint Investigation
Census: 87 Capacity: 125 Deficiencies: 1 Date: Oct 16, 2023

Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint alleging that a resident's restroom does not accommodate wheelchair access.

Complaint Details
The complaint was substantiated based on evidence gathered during the investigation. The allegation that the resident's restroom does not accommodate wheelchair access was found valid.
Findings
The investigation substantiated the complaint that Resident R1's bedroom bathroom door was too small to allow access, preventing R1 from using the bathroom in their bedroom. The facility failed to provide a bedroom with adequate bathroom access, instead providing a portable commode outside the bathroom door, which did not meet R1's basic bathroom needs. One deficiency was cited related to insufficient accommodations for the resident's bathroom needs.

Deficiencies (1)
Failure to provide a bedroom with accommodations for Resident R1's basic bathroom needs, including sufficient room to accommodate wheelchair access.
Report Facts
Deficiencies cited: 1 Plan of Correction due date: Oct 17, 2023 Facility capacity: 125 Facility census: 87

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and authored the report.
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during the investigation and received the report.
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation.

Inspection Report

Deficiencies: 0 Date: Aug 16, 2023

Visit Reason
The inspection was conducted as a regulatory survey of the Corona Health Care Center to assess compliance with health and safety standards.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Complaint Investigation
Census: 89 Capacity: 125 Deficiencies: 0 Date: Jul 18, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations received on 2023-03-27 regarding staff safeguarding residents' personal items, funds, medication management, dignity and respect, facility conditions, eviction practices, and retaliation against residents.

Complaint Details
The complaint included nine allegations: staff did not safeguard residents' personal items, funds, mismanaged medication, did not treat residents with dignity or respect, did not maintain comfortable temperature, did not keep facility free from odor or pests, illegally evicted a resident, and retaliated against a resident for complaining. All allegations were investigated and deemed unsubstantiated.
Findings
The investigation included facility tour, document review, and interviews with staff and residents. All allegations were found to be unsubstantiated due to lack of sufficient evidence. Residents and staff denied the allegations, and no deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 89 Complaint Allegations: 9 Eviction Notice Period: 30

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation visit
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during investigation
Aharon StriksAdministratorFacility administrator named in report
Efren MalagonSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Complaint Investigation
Census: 89 Capacity: 125 Deficiencies: 0 Date: Jul 18, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations received on 2023-03-27 regarding staff safeguarding residents' personal items, funds, medication management, dignity and respect, facility conditions, illegal eviction, and retaliation against residents for complaining.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff not safeguarding residents' personal items and funds, mismanaging medication, disrespecting residents, improper facility conditions, illegal eviction, and retaliation. Interviews and document reviews did not support these claims.
Findings
The investigation included a facility tour, document review, and interviews with staff and residents. All allegations were found to be unsubstantiated due to insufficient evidence. Residents and staff denied the allegations, and no deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 89 Complaint received date: Mar 27, 2023 Visit start time: 1200 Visit end time: 1305 Eviction notice date: Feb 23, 2023 Pest control treatment dates: Array

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and authored the report
Efren MalagonLicensing Program ManagerOversaw the complaint investigation
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during inspection and participated in exit interview
Aharon StriksAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: May 16, 2023

Visit Reason
The visit was conducted to investigate an allegation of sexual abuse reported at the facility involving two residents.

Complaint Details
The complaint investigation was substantiated. The allegation involved sexual abuse witnessed by a Restorative Nursing Assistant who failed to report the incident immediately, causing a delay in investigation and protection.
Findings
The facility failed to timely report an allegation of sexual abuse towards a resident to the California Department of Public Health within the required two-hour timeframe. This delay resulted in postponed protection and investigation of the alleged abuse.

Deficiencies (1)
F 0609: The facility failed to timely report suspected abuse, neglect, or theft and delayed reporting an allegation of sexual abuse to proper authorities. The Restorative Nursing Assistant did not report the incident immediately after witnessing it.
Report Facts
Residents Affected: 2

Employees mentioned
NameTitleContext
Restorative Nursing AssistantWitnessed the alleged sexual abuse and failed to report it immediately
Director of NursingInterviewed regarding the delayed reporting of the incident

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: May 15, 2023

Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff failed to supervise residents, did not safeguard residents' personal property, and did not treat residents with dignity or respect.

Complaint Details
The complaint involved allegations of staff failing to supervise residents, not safeguarding personal property, and not treating residents with dignity or respect. The investigation found no preponderance of evidence to substantiate these allegations.
Findings
The investigation found that the allegations were unsubstantiated. Interviews with residents and staff revealed disputes between two residents but no evidence of staff neglect or mistreatment. No deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 90

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation
Efren MalagonLicensing Program ManagerOversaw the complaint investigation
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during the visit

Inspection Report

Complaint Investigation
Census: 90 Capacity: 125 Deficiencies: 0 Date: May 15, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff failed to supervise residents, did not safeguard residents' personal property, and did not treat residents with dignity or respect.

Complaint Details
The complaint involved allegations of staff failing to supervise residents during disputes over personal property, staff removing a resident's personal item without permission, and staff refusing to speak to a resident. The investigation found no preponderance of evidence to substantiate these allegations.
Findings
The investigation found that the allegations were unsubstantiated after interviews with residents and staff, document review, and observation. No deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 90

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during the visit
Efren MalagonSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 38 Capacity: 125 Deficiencies: 0 Date: Feb 15, 2023

Visit Reason
This unannounced visit was conducted to investigate a complaint received on 2021-05-06 alleging that staff did not treat a resident with dignity and respect and that staff stole the resident's personal items.

Complaint Details
Complaint allegations were unsubstantiated. Evidence did not support or refute the allegations of staff stealing or treating residents without dignity.
Findings
The investigation included resident and staff interviews and found that the resident manages their own medical and medication needs with a personal lock on their door. Residents and staff denied observing or knowing about staff stealing or treating residents without dignity. The complaint allegations were found to be unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 125 Census: 38

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the complaint investigation
Aharon StriksAdministratorFacility administrator named in the report
Mary GonzalesAdministratorMet with during the investigation
Nedra BrownLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 36 Capacity: 125 Deficiencies: 0 Date: Feb 15, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate an allegation that staff handled a resident in a rough manner.

Complaint Details
The complaint alleged that staff member S1 scratched the bottom of resident C1 during personal care. Five residents and four staff interviewed denied any rough handling. The complaint was found unsubstantiated.
Findings
The investigation included interviews with residents and staff and found no evidence to support the allegation. The complaint was determined to be unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 125 Census: 36

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the complaint investigation
Mary GonzalesAdministratorFacility representative met during the investigation
Aharon StriksAdministratorNamed as facility administrator
Nedra BrownLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 38 Capacity: 125 Deficiencies: 0 Date: Feb 15, 2023

Visit Reason
This unannounced visit was conducted to investigate a complaint alleging that staff do not treat a resident with dignity and respect and that staff stole the resident's personal items.

Complaint Details
Complaint allegations included staff not treating a resident with dignity and respect and staff stealing resident's personal items. The complaint was found to be unsubstantiated.
Findings
The investigation found that the resident manages their own medical and medication needs and has a personal lock on their door. Interviews with residents and staff indicated that staff treat residents with dignity and respect and denied knowledge of theft. The complaint allegations were found to be unsubstantiated due to lack of evidence.

Report Facts
Capacity: 125 Census: 38

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystEvaluator conducting the complaint investigation
Aharon StriksAdministratorFacility administrator
Mary GonzalesAdministratorFacility representative met during the investigation

Inspection Report

Complaint Investigation
Census: 36 Capacity: 125 Deficiencies: 0 Date: Feb 15, 2023

Visit Reason
This unannounced visit was conducted to investigate a complaint alleging that staff handled a resident in a rough manner during personal care.

Complaint Details
The complaint alleging rough handling of a resident was unsubstantiated as there was no preponderance of evidence to prove the violation occurred.
Findings
The investigation included interviews with residents and staff. Five residents reported never being treated roughly, and four staff denied any rough handling. The complaint was found to be unsubstantiated due to insufficient evidence.

Report Facts
Residents interviewed: 5 Staff interviewed: 4

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the complaint investigation
Mary GonzalesAdministratorFacility representative met during investigation

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Feb 2, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2023-01-30 regarding staff treatment of residents, expired food, special diet adherence, and neglect of resident care needs.

Complaint Details
The complaint investigation was unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.
Findings
The investigation found no evidence to substantiate any of the four allegations. The staff were found to treat residents with dignity and respect, no expired food was observed, special diet requirements were appropriately managed, and resident care needs were met. No deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 95 Number of allegations: 4

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and authored the report
Efren MalagonLicensing Program ManagerOversaw the complaint investigation
Maria GonzalezAdministrator AssistantFacility representative met during the investigation and exit interview

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Feb 2, 2023

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff assaulted a resident in care during a facility party.

Complaint Details
The complaint alleged that a staff member assaulted a resident during a facility party. The allegation was deemed unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence to substantiate the allegation of staff assaulting a resident. No deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 95

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and authored the report
Efren MalagonLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Feb 2, 2023

Visit Reason
An unannounced complaint investigation was conducted in response to allegations including staff not treating residents with dignity and respect, serving expired food, not following residents' special diets, and neglecting residents' care needs.

Complaint Details
The complaint investigation was initiated based on multiple allegations: staff not treating residents with dignity and respect, serving expired food, not following residents' special diets, and neglecting residents' care needs. After interviews, document reviews, and facility tours, all allegations were found unsubstantiated.
Findings
The investigation found no evidence to substantiate any of the allegations. No deficiencies were cited during the visit, and all complaints were deemed unsubstantiated.

Report Facts
Capacity: 125 Census: 95

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation
Maria GonzalezAdministrator AssistantMet with the evaluator during the investigation and received the report
Efren MalagonSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Feb 2, 2023

Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that staff assaulted a resident in care during a facility party.

Complaint Details
The complaint alleged that a staff member assaulted a resident during a facility party. The allegation was deemed unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence to substantiate the allegation of staff assaulting a resident. No deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 95

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during the investigation
Aharon StriksAdministratorNamed as facility administrator
Efren MalagonSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jan 27, 2023

Visit Reason
An unannounced visit was conducted on January 27, 2023, to investigate a quality of care issue related to pressure ulcer care and medical record accuracy for residents.

Complaint Details
The complaint investigation focused on quality of care issues related to pressure ulcer prevention and wound documentation for Residents 1 and 2. The findings were substantiated with evidence of inadequate care and poor documentation.
Findings
The facility failed to provide appropriate pressure ulcer care and prevent new ulcers for two residents, resulting in pressure injuries and moisture associated skin damage. Additionally, the facility failed to maintain accurate and clear medical records for wounds and skin conditions for two residents, increasing the risk of care confusion.

Deficiencies (2)
F 0686: The facility failed to implement interventions consistent with professional standards for pressure ulcer care, contributing to pressure injuries and moisture associated skin damage for two residents.
F 0842: The facility failed to maintain accurate medical records for wounds and skin conditions for two residents, causing potential confusion in care provision.
Report Facts
Braden Scale Score: 13 Braden Scale Score: 14

Employees mentioned
NameTitleContext
Director of NursingProvided interviews regarding wound documentation and care practices
Treatment NurseProvided interview on skin assessments and wound care procedures
Certified Nursing Assistant 1Interviewed about perineal care practices

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Jan 9, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that the facility did not seek medical attention for a resident, did not meet residents' medical needs, did not provide toiletries, and did not ensure residents were fed.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to seek medical attention, unmet medical needs, lack of toiletries, and failure to feed residents. Interviews and observations did not support these claims.
Findings
The investigation included interviews with residents, staff, and an outside party, and review of documents. The findings were unsubstantiated as there was no preponderance of evidence to prove the alleged violations occurred. Residents reported their medical needs were met, hygiene items were provided, and three meals plus snacks were served daily.

Report Facts
Facility capacity: 125 Census: 95

Employees mentioned
NameTitleContext
Bernadette AllenLicensing EvaluatorConducted the complaint investigation and authored the report
Aharon StriksAdministratorFacility administrator named in the report
Mary (Maria) GonzalezFacility representative met during the investigation and exit interview

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Jan 9, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that the facility did not seek medical attention for a resident, did not meet residents' medical needs, did not provide toiletries, and did not ensure residents were fed.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to seek medical attention, unmet medical needs, lack of toiletries, and failure to feed residents. Interviews and document reviews did not support these allegations.
Findings
The investigation included interviews with residents, staff, and an outside party, and a review of documents. The findings were unsubstantiated as there was no preponderance of evidence to prove the alleged violations occurred. Residents reported that medical appointments were not denied but sometimes rescheduled due to transportation availability, hygiene items were provided, and three meals plus snacks were served daily.

Report Facts
Facility capacity: 125 Census: 95

Employees mentioned
NameTitleContext
Bernadette AllenLicensing Program AnalystConducted the complaint investigation and unannounced visit
Karen ClemonsLicensing Program ManagerNamed as Licensing Program Manager on the report
Mary GonzalezFacility representative met during the investigation

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Jan 6, 2023

Visit Reason
The visit was an unannounced complaint investigation initiated due to allegations that staff did not provide adequate supervision to a resident and staff scolded a resident while in care.

Complaint Details
The complaint allegations were investigated and found to be unfounded as the resident was not in care on the date of the alleged incidents.
Findings
The investigation found that the resident involved was no longer under the care of the facility at the time of the alleged incidents, and therefore the allegations were deemed unfounded. No deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 95

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation
Maria GonzalezAdministrator AssistantMet with the Licensing Program Analyst during the investigation
Aharon StriksAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 95 Capacity: 125 Deficiencies: 0 Date: Jan 6, 2023

Visit Reason
An unannounced visit was conducted to investigate a complaint alleging inadequate supervision and staff scolding of a resident.

Complaint Details
The complaint alleged that staff did not provide adequate supervision to a resident and that staff scolded a resident while in care. The allegations were investigated and found to be unfounded.
Findings
The investigation found that the resident involved was no longer under the facility's care at the time of the alleged incidents, and therefore the allegations were deemed unfounded. No deficiencies were cited during the visit.

Report Facts
Capacity: 125 Census: 95

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and unannounced visit
Efren MalagonLicensing Program ManagerNamed in report as Licensing Program Manager
Maria GonzalezAdministrator AssistantMet with Licensing Program Analyst during the investigation

Inspection Report

Annual Inspection
Census: 125 Capacity: 125 Deficiencies: 0 Date: Aug 31, 2022

Visit Reason
The visit was conducted as a required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

Findings
The facility was found to have adequate infection control measures, including sufficient PPE supplies and hand hygiene provisions. No deficiencies were cited during the inspection.

Inspection Report

Annual Inspection
Census: 125 Capacity: 125 Deficiencies: 0 Date: Aug 31, 2022

Visit Reason
The visit was an unannounced required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

Findings
The facility was found to have adequate infection control measures, including sufficient PPE supplies and hand hygiene provisions, with no deficiencies cited. Employees had not been fit tested for N95 respirators, and technical assistance was provided.

Report Facts
Capacity: 125 Census: 125

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the inspection and provided technical assistance
Mary GonzalesAssistant AdministratorFacility representative met during inspection
Aharon StriksAdministratorNamed as facility administrator
Nedra BrownSupervisorSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 97 Capacity: 125 Deficiencies: 1 Date: Aug 16, 2022

Visit Reason
An unannounced visit was conducted to investigate complaint control #56-AS-20220809145821 regarding potential safety issues at the facility.

Complaint Details
The visit was complaint-related, investigating complaint control #56-AS-20220809145821. The deficiency was substantiated as the cleaning supplies were accessible to residents, posing immediate health and safety risks.
Findings
The inspection found that cleaning supplies were accessible to residents in care due to an unlocked shower room and an unlocked cabinet, posing an immediate health and safety risk.

Deficiencies (1)
Cleaning supplies were not stored in a locked or inaccessible area, posing immediate health and safety risks to residents.
Report Facts
Capacity: 125 Census: 97 Deficiencies cited: 1 Plan of Correction Due Date: 1

Employees mentioned
NameTitleContext
Maria GonzalesAdministratorMet with Licensing Program Analysts during inspection
Bernadette AllenLicensing Program AnalystConducted inspection and issued deficiency
Melody BrownLicensing Program AnalystConducted inspection and issued deficiency
Karen ClemonsLicensing Program ManagerSupervisor and Licensing Program Manager overseeing inspection

Inspection Report

Complaint Investigation
Census: 97 Capacity: 125 Deficiencies: 1 Date: Aug 16, 2022

Visit Reason
The visit was an unannounced complaint investigation related to complaint control #56-AS-20220809145821 to assess potential deficiencies at the facility.

Complaint Details
The complaint investigation was related to complaint control #56-AS-20220809145821. The deficiency was substantiated as the licensee did not comply with CCR 80087(g) by not securing cleaning supplies, posing immediate health, safety, and personal rights risks to residents.
Findings
The inspection found that cleaning supplies were accessible to residents in care because the shower room was not locked and cleaning supplies were stored on the floor and in an unlocked cabinet, posing immediate health and safety risks.

Deficiencies (1)
Cleaning supplies were not stored in a locked and inaccessible area, posing immediate health and safety risks to residents.
Report Facts
Capacity: 125 Census: 97 Plan of Correction Due Date: Aug 17, 2022

Employees mentioned
NameTitleContext
Bernadette AllenLicensing Program AnalystConducted the complaint investigation and issued the deficiency
Melody BrownLicensing Program AnalystConducted the complaint investigation and issued the deficiency
Maria GonzalesAdministratorFacility administrator met during the inspection and received the report

Inspection Report

Complaint Investigation
Census: 97 Capacity: 125 Deficiencies: 1 Date: Jul 21, 2022

Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint alleging that the air conditioning was not providing adequate room temperatures.

Complaint Details
The complaint was substantiated based on interviews and observations. The air conditioning was found to be functioning but set too cold, causing discomfort to some residents.
Findings
The investigation found that the air conditioner was working but some residents felt it was set too low and too cold, requesting extra blankets or portable fans. Multiple thermostats were observed set between 73 and 76 degrees Fahrenheit, which is below the required comfortable temperature range. The allegation was substantiated.

Deficiencies (1)
Maintenance and Operation: A comfortable temperature for residents shall be maintained at all times. The facility shall cool rooms to a comfortable range between 78 degrees F and 85 degrees F, or in areas of extreme heat to 30 degrees F less than the outside temperature. This requirement was not met as thermostats were set between 73 and 76 degrees F, posing a potential risk to residents.
Report Facts
Census: 97 Total Capacity: 125 Plan of Correction Due Date: 7.28

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation and delivered findings
Mary GonzalesAssistant AdministratorMet with Licensing Program Analyst during investigation

Inspection Report

Complaint Investigation
Census: 97 Capacity: 125 Deficiencies: 1 Date: Jul 21, 2022

Visit Reason
An unannounced complaint investigation was conducted in response to a complaint received on 07/13/2022 regarding inadequate room temperatures due to air conditioning issues.

Complaint Details
The complaint alleging inadequate room temperatures due to air conditioning was substantiated based on interviews and observations.
Findings
The investigation found that the air conditioning was working but set too low, causing some residents to feel cold and request extra blankets or portable fans. Multiple thermostats were observed set between 73 and 76 degrees Fahrenheit, which is below the required comfortable temperature range.

Deficiencies (1)
Maintenance and Operation: A comfortable temperature for residents shall be maintained at all times. The facility shall cool rooms to a comfortable range, between 78 degrees F (26 degrees C) and 85 degrees F (30 degrees C), or in areas of extreme heat to 30 degrees F less than the outside temperature. This requirement was not met as thermostats were set between 73 and 76 degrees F, posing a potential risk to residents.
Report Facts
Capacity: 125 Census: 97 Deficiencies cited: 1 Plan of Correction due date: Jul 28, 2022

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation and delivered findings
Mary GonzalesAssistant AdministratorMet with Licensing Program Analyst during investigation
Efren MalagonLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 96 Capacity: 125 Deficiencies: 0 Date: Jun 30, 2022

Visit Reason
An unannounced visit was conducted to investigate a complaint alleging the facility had bed bugs.

Complaint Details
The complaint alleging the presence of bed bugs was investigated and found to be unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence of bed bugs in the facility. Interviews with staff and residents confirmed no observations of bed bugs. The allegation was determined to be unsubstantiated.

Report Facts
Capacity: 125 Census: 96

Employees mentioned
NameTitleContext
Mary GonzalezAdministratorMet with Licensing Program Analyst during investigation and exit interview
Rayshaun NickolasLicensing Program AnalystConducted the complaint investigation visit
Karen ClemonsSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 96 Capacity: 125 Deficiencies: 0 Date: Jun 30, 2022

Visit Reason
An unannounced visit was conducted to investigate a complaint alleging the facility had bed bugs.

Complaint Details
The complaint alleged the presence of bed bugs in the facility. The investigation found no evidence to substantiate this allegation.
Findings
The investigation included a tour of the facility, interviews with staff and residents, and review of documents. No bed bugs were observed during the tour or reported by staff or residents. The allegation was determined to be unsubstantiated due to lack of evidence.

Report Facts
Capacity: 125 Census: 96

Employees mentioned
NameTitleContext
Mary GonzalezAdministratorMet with Licensing Program Analyst during the investigation
Rayshaun NickolasLicensing Program AnalystConducted the complaint investigation
Karen ClemonsLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Routine
Census: 65 Deficiencies: 3 Date: Mar 11, 2022

Visit Reason
Routine inspection conducted to assess compliance with healthcare regulations and standards at Corona Health Care Center.

Findings
The facility failed to provide appropriate treatment and care for residents with diabetes, ensure adequate nutritional care for a resident with poor food intake, and maintain safe and sanitary food preparation and storage practices in the kitchen.

Deficiencies (3)
F 0684: The facility failed to ensure necessary care and treatment for residents with diabetes when uncontrolled blood sugar levels were not evaluated or referred to the physician for appropriate management.
F 0692: The facility failed to provide adequate nutritional care for a resident with continued poor food intake, resulting in significant weight loss without assessment or referral to the Registered Dietitian or physician.
F 0812: The facility failed to ensure safe and sanitary food preparation and storage practices, including storing food past use-by dates, leaving sugar container open, and inadequate cleaning of the air gap behind the refrigerator.
Report Facts
Facility census: 65 Resident 56 weight loss: 23 Resident 56 weight loss percentage: 14.02 Resident 12 blood sugar readings above 400 mg/dl: 3 Resident 54 low blood sugar readings below 70 mg/dl: 2

Inspection Report

Complaint Investigation
Census: 93 Capacity: 125 Deficiencies: 0 Date: Feb 23, 2022

Visit Reason
An unannounced case management visit was conducted in conjunction with complaint control number 18-AS-20210903094757 to evaluate the facility's compliance and address the complaint.

Complaint Details
Visit was conducted in conjunction with complaint control number 18-AS-20210903094757. No deficiencies were cited, indicating no substantiated issues during this investigation.
Findings
No deficiencies were cited during this visit. The Licensing Program Analyst interviewed residents, care staff, and kitchen staff, and discussed the visit with the assistant administrator.

Report Facts
Capacity: 125 Census: 93

Employees mentioned
NameTitleContext
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during the visit
Jennifer SeminLicensing Program AnalystConducted the unannounced case management visit
Karen ClemonsLicensing Program ManagerNamed in the report header

Inspection Report

Complaint Investigation
Census: 93 Capacity: 125 Deficiencies: 0 Date: Feb 23, 2022

Visit Reason
An unannounced case management visit was conducted in conjunction with complaint control number 18-AS-20210903094757 to evaluate the facility's compliance and address the complaint.

Complaint Details
The visit was conducted in conjunction with complaint control number 18-AS-20210903094757. No deficiencies were found, indicating no substantiated issues during this investigation.
Findings
No deficiencies were cited during this visit. The Licensing Program Analyst interviewed residents, care staff, and kitchen staff, and conducted an exit interview with the assistant administrator.

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the unannounced visit and interviews.
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during the visit.
Karen ClemonsSupervisorNamed as supervisor overseeing the evaluation.

Inspection Report

Complaint Investigation
Census: 111 Capacity: 125 Deficiencies: 0 Date: Dec 7, 2021

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2021-09-03 regarding allegations that staff refused to help a resident seek medical help and that a resident's hygiene needs were not being met.

Complaint Details
The complaint was unsubstantiated after investigation. Allegations included staff refusal to help a resident seek medical help and failure to meet a resident's hygiene needs. Interviews and documentation did not provide a preponderance of evidence to prove the alleged violations.
Findings
The investigation found that staff made all necessary post-surgery appointments and followed discharge instructions, including hygiene care, although the resident stated some delays occurred. Based on interviews and documentation, there was insufficient evidence to substantiate the allegations, and they were deemed unsubstantiated.

Report Facts
Capacity: 125 Census: 111

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation visit
Mary GonzalezAssistant AdministratorMet with the evaluator during the investigation
Aharon StriksAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 111 Capacity: 125 Deficiencies: 0 Date: Dec 7, 2021

Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that a resident was being overmedicated while in care.

Complaint Details
The complaint alleged that a resident was being overmedicated. The allegation was found to be unsubstantiated after investigation.
Findings
The investigation found that all residents, including the named resident, were given medication according to the physician's orders. Staff documented and notified responsible parties of any changes in condition. The allegation was unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 125 Census: 111

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation
Mary GonzalezAssistant AdministratorMet with the evaluator during the investigation

Inspection Report

Complaint Investigation
Census: 111 Capacity: 125 Deficiencies: 0 Date: Dec 7, 2021

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2021-09-03 regarding allegations that staff refused to help a resident seek medical help and that a resident's hygiene needs were not being met.

Complaint Details
The complaint investigation was unsubstantiated based on interviews and documentation; there was no preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation included interviews with staff and relevant parties. Staff stated they made all necessary post-surgery appointments and followed discharge instructions, including hygiene care. The resident stated appointments were not timely and hygiene orders were not followed immediately. Documentation showed daily sponge baths were provided per doctor's orders. There was insufficient evidence to substantiate the allegations, so they were deemed unsubstantiated.

Report Facts
Capacity: 125 Census: 111

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation visit
Mary GonzalezAssistant AdministratorMet with Licensing Program Analyst during the investigation
Aharon StriksAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 111 Capacity: 125 Deficiencies: 0 Date: Dec 7, 2021

Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that a resident was being overmedicated while in care.

Complaint Details
The complaint alleged that a resident was being overmedicated. The investigation included interviews with staff and relevant parties. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found that all residents, including the named resident, were given medication according to the physician's orders. Although the allegation may have some validity, there was insufficient evidence to prove a violation, and the complaint was unsubstantiated.

Report Facts
Capacity: 125 Census: 111

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation visit
Mary GonzalezAssistant AdministratorMet with the investigator during the visit

Inspection Report

Complaint Investigation
Census: 103 Capacity: 125 Deficiencies: 0 Date: Sep 22, 2021

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff threatened a resident.

Complaint Details
The complaint alleged that staff threatened a resident. The investigation found no preponderance of evidence to prove or disprove the allegation, resulting in an unsubstantiated finding.
Findings
The investigation included interviews with staff, residents, and the complainant. Staff denied threatening residents, and other residents reported no threats. The complainant felt staff made threats and used a condescending tone. There was insufficient evidence to substantiate the allegation, so it was deemed unsubstantiated.

Report Facts
Capacity: 125 Census: 103

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation and delivered findings
Mary GonzalesAssistant AdministratorMet with Licensing Program Analyst during investigation
Aharon StriksAdministratorNamed as facility administrator

Inspection Report

Complaint Investigation
Census: 103 Capacity: 125 Deficiencies: 0 Date: Sep 22, 2021

Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 09/16/2021 alleging that staff threatened a resident.

Complaint Details
The complaint alleged that staff threatened a resident. The investigation found no preponderance of evidence to prove or disprove the allegation, and it was determined to be unsubstantiated.
Findings
The investigation included interviews with staff, residents, and the complainant. Staff denied threatening residents, and other residents reported no threats. The complainant felt staff made threats and used a condescending tone. There was insufficient evidence to substantiate the allegation, resulting in an unsubstantiated finding.

Report Facts
Capacity: 125 Census: 103

Employees mentioned
NameTitleContext
Jennifer SeminLicensing Program AnalystConducted the complaint investigation and delivered findings
Mary GonzalesAssistant AdministratorMet with Licensing Program Analyst during investigation
Aharon StriksAdministratorNamed as facility administrator

Inspection Report

Annual Inspection
Census: 91 Capacity: 125 Deficiencies: 0 Date: Aug 24, 2021

Visit Reason
The visit was an unannounced required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

Findings
The inspection found that the facility had sufficient infection control measures in place, including adequate PPE supplies, hand hygiene, cleaning provisions, and trained staff. No deficiencies were cited during the inspection.

Report Facts
PPE supply duration: 30

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the inspection and made observations
Mary GonzalesAssistant AdministratorFacility representative met during inspection
Aharon StriksAdministratorNamed as facility administrator
Nedra BrownLicensing Program ManagerNamed in report

Inspection Report

Annual Inspection
Census: 91 Capacity: 125 Deficiencies: 0 Date: Aug 24, 2021

Visit Reason
The visit was an unannounced required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

Findings
The inspection found that the facility had adequate infection control measures, including sufficient hand hygiene supplies, cleaning provisions, PPE, and a designated infection control lead. No deficiencies were cited during the inspection.

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the unannounced annual inspection visit.
Mary GonzalesAssistant AdministratorFacility representative met during the inspection.

Inspection Report

Complaint Investigation
Census: 92 Capacity: 125 Deficiencies: 0 Date: Jun 29, 2021

Visit Reason
The inspection was an unannounced visit to investigate a complaint alleging that staff were administering unauthorized medications to a resident.

Complaint Details
The complaint alleged that on 6/1/2021 a staff member put something green in the eggs of a resident. Interviews with eight residents and three staff members did not support the allegation. The complaint was determined to be unsubstantiated.
Findings
The complaint allegation was found to be unsubstantiated after interviews with residents and staff, and review of records. There was no preponderance of evidence to prove the alleged violation occurred.

Report Facts
Capacity: 125 Census: 92

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the complaint investigation
Mary GonzalesAssistant AdministratorMet with the Licensing Program Analyst during the investigation
Nedra BrownLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 92 Capacity: 125 Deficiencies: 0 Date: Jun 29, 2021

Visit Reason
This unannounced visit was conducted to investigate a complaint alleging that staff were administering unauthorized medications to a resident.

Complaint Details
Complaint allegation was that staff administered unauthorized medications to a resident. The allegation was unsubstantiated based on interviews with eight residents and three staff members who denied the allegation.
Findings
The investigation included interviews with staff and residents and a review of records. The allegation was found to be unsubstantiated due to lack of evidence supporting the claim.

Report Facts
Census: 92 Total Capacity: 125

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystEvaluator who conducted the complaint investigation
Mary GonzalesAssistant AdministratorFacility representative met during the investigation
Aharon StriksAdministratorFacility administrator named in the report
Nedra BrownSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 64 Capacity: 125 Deficiencies: 0 Date: Jun 18, 2021

Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate multiple allegations including inadequate staffing, poor food quality, improper incontinence care, presence of roaches, improper trash disposal, lack of enforcement of community rules, and facility cleanliness.

Complaint Details
The complaint investigation was unsubstantiated. Despite multiple allegations, there was no preponderance of evidence to prove violations occurred. The report notes that some allegations may have happened or be valid, but were not substantiated by the investigation.
Findings
The investigation found no substantiated evidence supporting the allegations. Observations and interviews indicated that residents' incontinent care needs were met, food was properly stored and not expired, the facility was clean and free of vermin, trash was properly disposed of, and community rules were enforced with appropriate measures.

Report Facts
Residents interviewed: 6 Residents receiving incontinent care: 4 Food orders per week: 3 Inspection start time: 930 Inspection end time: 1500

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystConducted the complaint investigation
Nedra BrownLicensing Program ManagerNamed in report as Licensing Program Manager
Aharon StriksAdministratorFacility administrator involved in discussion of allegations

Inspection Report

Complaint Investigation
Census: 64 Capacity: 125 Deficiencies: 0 Date: Jun 18, 2021

Visit Reason
This unannounced visit was conducted to investigate a complaint received on 2021-06-10 alleging inadequate staffing, poor food quality, mismanagement of residents' incontinence needs, presence of roaches, improper trash disposal, lack of enforcement of community rules, and facility cleanliness issues.

Complaint Details
The complaint was unsubstantiated based on the investigation findings; there was not a preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation found no evidence to substantiate the allegations. Observations and interviews indicated that residents' incontinent care needs were met, food storage and pest control were properly managed, trash disposal was adequate, and the facility was clean. The administrator enforces house rules despite some resident violations.

Report Facts
Residents interviewed receiving incontinent care: 4 Facility capacity: 125 Census: 64

Employees mentioned
NameTitleContext
Amy GoldenbergLicensing Program AnalystEvaluator conducting the complaint investigation.
Aharon StriksAdministratorFacility administrator involved in the investigation.

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