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Assisted Living Home

Country Charm

Assisted Living Home

Country Charm

3177 Meridian Parke Dr, Greenwood, IN 46142 View map
Overview of Country Charm

Nestled in the idyllic town of Greenwood, IN, the Country Charm is an enticing senior living community that provides assisted living services. Spacious and comfortable accommodations with varying floor plans are available and tailored to the needs of its residents. The community ensures round-the-clock care and support to provide the highest quality of service that every senior deserves.

Having a highly skilled and dedicated time, the community offers top-of-the-line amenities and services including 3 delectable and healthy meals daily, housekeeping and linen services, emergency call systems in all apartments, regular personal care assessments, medication administration and reminders, incontinence care, and scheduled transportation. Participate in a full calendar of social activities and community events to boost social engagement and life enrichment. At Country Charm, seniors can enjoy a living experience worth remembering.

(585) 739-1841

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 166

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 45.2%
Residents per day 75
Occupancy rate
45.2%
Residents per day
75
Bed community size
166-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
45%
34% lower than Indiana average

Indiana average: 69%

Occupied beds
75 / 166
Average residents 70 per day

License details

Facility type
Assisted Living / Residential Care Facility (rcf)
Issuance January 10, 2024
Expiration September 30, 2025

Additional licensing details

License number: 24-011478-1

Ownership & operating entity

Country Charm is legally operated by CSL WHITE RIVER LLC, and administrated by ANGELA SORTORE.

Profit status: PROFIT

Type Of Units

Residential
166 units
Total beds
166 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: TONI VOGEL

Contact Information

Fax: (317) 882-3606

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Country Charm

Assisted Living

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

1 visit/inspection

10 visits/inspections triggered by complaints

Results

0 with citations

1 without citations

Indiana average: 8 complaint visits

Indiana average: 3 inspections with citations

1 complaint

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

Latest inspection

Date:April 30, 2025
Type:Complaint Investigation

2 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 26 citations

8 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Country Charm

The most recent inspection on April 30, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a mixed record, with some citations primarily involving dietary staff not wearing hair coverings, service plan documentation, medication administration, and safety issues such as unsecured hazardous materials and water temperature control. Complaint investigations during this period were mostly unsubstantiated, with one substantiated complaint in December 2022 that cited medication administration errors and personnel certification lapses. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility appears to have addressed prior deficiencies, as recent complaint investigations have not identified new issues.

Compare Assisted Living around Greenwood The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Country Charm
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Greenwood
166
Yes
59
Studio / 1 Bed
Bickford of Greenwood
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Greenwood
82
Yes
50
Studio / 1 Bed

Places of interest near Country Charm

Address 3.7 miles from city center

Address 3177 Meridian Parke Dr, Greenwood, IN 46142

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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