Occupancy rate
54%
Lower than the Indiana average: 68.1%Bickford of Greenwood
Assisted Living & Memory Care · Greenwood, IN
Bickford of Greenwood
Assisted Living & Memory Care · Greenwood, IN
Overview of Bickford of Greenwood
Settled in the peaceful community of Greenwood, IN, the Bickford of Greenwood is a welcoming senior living community providing assisted living and memory care services. A wide range of cozy and well-appointed accommodations with different floor plans are available for its residents based on their preferences. As for memory care, those with cognitive conditions like dementia receive round-the-clock professional care, specialized programming, and a thoughtfully designed Mary B’s Neighborhood.
Enjoy its top-notch amenities and services to maximize the living experience in this beautiful place. Experience restaurant-style dining with healthy meals prepared by a talented culinary team. Avail of their HigherPart Care Coordination, medication management, and transportation services. Meet new companions and create unforgetabble memories together through its various social activities and community events coordinated by a professional team. Equipped with the right tools and people, seniors are assured of a worthwhile living experience with the Bickford of Greenwood.
Katelyn Holding serves as the Executive Director at Bickford of Greenwood, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a key role in ensuring a warm and supportive environment for all.
82-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
Lower than the Indiana average: 68.1%Occupied beds
44 / 82
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 3, 2025
ExpirationFebruary 28, 2026
License Number25-012938-1
Bickford of Greenwood is legally operated by Bickford Of Greenwood, Llc, and administrated by Jamie Langhans.
Profit StatusProfit
Residential
82 units
Total beds
82 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingRHEA BARKER
Respite Care
Nursing Services
24-Hour Staffing
Fax(913) 782-4851
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Montessori Memory Care
Restaurant-Style Dining
Transportation Services
Spiritual Care
Pet Friendly
ActivitiesDaily activities designed to engage residents, including exercise, outings, and themed events.
Religious ServicesYes
Food DescriptionResidents enjoy healthy, homestyle food at every meal, made from scratch with high-quality ingredients.
What does this home offer?
Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Bickford of Greenwood
Assisted Living
Memory Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2022 · 4 years of data
21 deficiencies
8 complaints
17 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Indiana state average
Overall vs. IN average
6 Worse
Metrics worse than Indiana average:
• Inspections with deficiencies (29% above)
• Inspection deficiency rate (43% above)
• Inspections (15% above)
• Total complaints (60% above)
• Complaints per year (54% above)
• Complaint visits (88% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (42% below)
• Deficiencies per year (41% below)
• Deficiencies per inspection (37% below)
• Total visits (11% below)
• Inspections with deficiencies (29% above)
• Inspection deficiency rate (43% above)
• Inspections (15% above)
• Total complaints (60% above)
• Complaints per year (54% above)
• Complaint visits (88% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (42% below)
• Deficiencies per year (41% below)
• Deficiencies per inspection (37% below)
• Total visits (11% below)
Latest Inspection
June 3, 2025
Re Inspection
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 36 | This facility has 42% fewer total deficiencies than a typical Indiana assisted living residence (21 vs. IN avg 36).↓ 42% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 5.3 | 9 | This facility has 41% fewer deficiencies per year than a typical Indiana assisted living residence (5.3 vs. IN avg 9).↓ 41% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.2 | 1.9 | This facility has 37% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.2 vs. IN avg 1.9).↓ 37% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 17 | 19 | This facility has 11% fewer total visits than a typical Indiana assisted living residence (17 vs. IN avg 19).↓ 11% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 9 | 7 | This facility has 29% more inspections with deficiencies than a typical Indiana assisted living residence (9 vs. IN avg 7).↑ 29% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 53% | 37% | This facility has 16 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (53% vs. IN avg 37%).↑ 16% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 15 | 13 | This facility has 15% more inspections than a typical Indiana assisted living residence (15 vs. IN avg 13).↑ 15% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 5 | This facility has 60% more total complaints than a typical Indiana assisted living residence (8 vs. IN avg 5).↑ 60% worse |
|
Complaints per year
Average complaints per year since 2022.
| 2 | 1.3 | This facility has 54% more complaints per year than a typical Indiana assisted living residence (2 vs. IN avg 1.3).↑ 54% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 15 | 8 | This facility has 88% more complaint visits than a typical Indiana assisted living residence (15 vs. IN avg 8).↑ 88% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 3, 2025, found Bickford of Greenwood to be in compliance with no deficiencies cited. Earlier inspections showed a pattern of deficiencies related primarily to medication administration, resident neglect, and staff-to-resident abuse, including a substantiated complaint in May 2025 where a resident was hospitalized due to missed medications. Prior reports also noted issues with supervision during outings, failure to protect residents from neglect, and lapses in staff certification and documentation. Several complaint investigations were substantiated, particularly those involving medication errors and abuse, while most other complaints were unsubstantiated or corrected upon revisit. The facility appears to have addressed recent deficiencies as indicated by the clean result in the latest inspection, suggesting some improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Assisted Living in Indiana
Bickford of Greenwood is located in Greenwood, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near Bickford of Greenwood
3.8 miles from city center
Estimated distance in miles from Greenwood's city center to Bickford of Greenwood's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of Greenwood
Add your location
Compare Assisted Living around Greenwood
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Country Charm |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Greenwood | 166 | Yes | 59 | - | 2 | 45.2% | Angela Sortore | Csl White River LLC | Toni Vogel | 11 | 2 | 8 | 0.7 |
| Bickford of Greenwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenwood | 82 | Yes | 50 | - | 1 | 53.7% | Jamie Langhans | Bickford Of Greenwood, LLC | Rhea Barker | 17 | 8 | 21 | 1.2 |
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Frequently Asked Questions about Bickford of Greenwood
Who is the Director of Nursing at Bickford of Greenwood?
Rhea Barker is the Director of Nursing at Bickford of Greenwood.
Is Bickford of Greenwood in a walkable area?
Bickford of Greenwood has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Bickford of Greenwood?
According to IN state health department records, Bickford of Greenwood's license number is 25-012938-1.
When does Bickford of Greenwood's license expire?
According to IN state health department records, Bickford of Greenwood's license expires on February 28, 2026.
What is the occupancy rate at Bickford of Greenwood?
Bickford of Greenwood's occupancy is 54%.
Who is the administrator of Bickford of Greenwood?
Jamie Langhans is the administrator of Bickford of Greenwood.
How many beds does Bickford of Greenwood have?
Bickford of Greenwood has 82 beds.
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