Show Inspection Reports
Total health inspections
8
Ohio average 6.7
Last Health inspection on Dec 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Cleveland
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Crawford Manor Health Care Center
Nursing Home in Cleveland
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Crawford Manor Health Care Center
Overview of Crawford Manor Health Care Center
Ideally located in a residential area near Cleveland Clinic and University Hospital, seniors can receive high-quality care at Crawford Manor Health Care Center. They offer short-term skilled nursing care, long-term care, rehabilitation services (physical, occupational and speech therapy), respite care, and memory care. Assisted living options are also available where residents are assured they are met with empathetic staff and a great deal of socialization activities.
Living up to the Saber Healthcare Group brand, Crawford Manor boasts of providing customized support programs through committed and compassionate caregivers. Focusing on wellness, each resident is supported consistently and holistically to achieve the highest quality of life possible in this wonderful community.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
50
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
68%
Residents per day (avg)
33
Occupancy rate
68%
Residents per day (avg)
33
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
12% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
78% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$4.4M
Operating loss
-$267.4K
Privately-owned community
Operated by a business corporation.
Home revenue
$4.4M
Operating loss
-$267.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$4.7M
24 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 70 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: D- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number366110
Staffing
Key information about the people who lead and staff this community.
ContactMs. Maxine Ross, Owner
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
8 visits/inspections
7 visits/inspections triggered by complaints
1 routine inspections
Results
8 with issues
0 without issues
Latest inspection
Date
December 4, 2024
Complaint Investigation43 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Ohio average: 29 deficiencies
Health Inspection History
Inspections
Total health citations
45
Ohio average 30.9
Citations per inspection
5.62
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 45 citations resulted from standard inspections; and 10 of 45 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
567% worse than Ohio averageOhio average: 0.3
Serious Health citations
0
0
100% better than Ohio averageOhio average: 0.9
2 critical citations
0 serious citations
42 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 20, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 20, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 29, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 29, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 29, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 29, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 29, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 29, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Cleveland The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
Algart Health Care
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Cleveland (Edgewater)
72
94.3%
+20%
4.17
+18%
0
11
5.5
0
69
-
62
Ireland, Garth
$8.3M
$2.7M
31.9%
366308
O’neill Healthcare Lakewood
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Cleveland
228
85.2%
+8%
3.23
-9%
0
24
2.4
0
92
-
-
Chuma, Kimberly
$14.8M
$6.2M
42%
365267
Crawford Manor Health Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Cleveland (Hough)
50
76.1%
-3%
3.72
+5%
2
45
5.6
2
33
D-
70
Hall, Gregory
$4.2M
$2.1M
50.8%
366110
CityView Healthcare & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Cleveland (Central)
146
70.0%
-11%
2.91
-18%
4
47
3.6
5
94
-
60
-
$13.3M
$5.2M
39%
365879
Harvard Gardens Rehabilitation and Care Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Cleveland (Lee - Miles)
130
62.8%
-20%
3.77
+6%
6
58
5.8
3
89
-
34
Hgrcc Holdings Llc
$9.7M
$4.4M
44.9%
365828
Places of interest near Crawford Manor Health Care Center
3.4 miles from city center — 0.43 miles to nearest hospital (Cleveland Clinic Pediatrics)
Calculate Travel Distance to Crawford Manor Health Care Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
70
Employees
45
Contractors
25
Staff to resident ratio
1.79:1
16% worse than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
21
Average shift
6.7 hours
17% worse than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
12,727
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
14%
1,780 contractor hours this quarter
Occupational Therapy Assistant: 6
Registered Nurse: 3
Clinical Nurse Specialist: 3
Physical Therapy Aide: 2
Respiratory Therapy Technician: 2
Qualified Social Worker: 2
Speech Language Pathologist: 2
Physical Therapy Assistant: 2
Certified Nursing Assistant: 1
Medical Director: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 16 | 1 | 17 | 5,758 | 91 | 100% | 7 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,594 | 91 | 100% | 9.1 |
| Registered Nurse | 2 | 3 | 5 | 867 | 73 | 80% | 8.9 |
| RN Director of Nursing | 5 | 0 | 5 | 699 | 68 | 75% | 8.5 |
| Dietitian | 2 | 0 | 2 | 408 | 55 | 60% | 7.3 |
| Administrator | 2 | 0 | 2 | 392 | 49 | 54% | 8 |
| Clinical Nurse Specialist | 1 | 3 | 4 | 379 | 45 | 49% | 7.7 |
| Other Dietary Services Staff | 2 | 0 | 2 | 278 | 44 | 48% | 5.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 277 | 59 | 65% | 3.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 255 | 35 | 38% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 192 | 24 | 26% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 182 | 50 | 55% | 3.6 |
| Physical Therapy Assistant | 0 | 2 | 2 | 129 | 52 | 57% | 2.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 127 | 52 | 57% | 2.4 |
| Qualified Social Worker | 0 | 2 | 2 | 85 | 43 | 47% | 1.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 66 | 15 | 16% | 4.4 |
| Medical Director | 0 | 1 | 1 | 18 | 13 | 14% | 1.4 |
| Occupational Therapy Assistant | 0 | 6 | 6 | 14 | 18 | 20% | 0.7 |
| Nurse Aide in Training | 2 | 0 | 2 | 9 | 2 | 2% | 4.5 |
17 Certified Nursing Assistant
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
5 Registered Nurse
% of Days
80%
5 RN Director of Nursing
% of Days
75%
2 Dietitian
% of Days
60%
2 Administrator
% of Days
54%
4 Clinical Nurse Specialist
% of Days
49%
2 Other Dietary Services Staff
% of Days
48%
2 Physical Therapy Aide
% of Days
65%
1 Mental Health Service Worker
% of Days
38%
1 Nurse Practitioner
% of Days
26%
2 Speech Language Pathologist
% of Days
55%
2 Physical Therapy Assistant
% of Days
57%
2 Respiratory Therapy Technician
% of Days
57%
2 Qualified Social Worker
% of Days
47%
2 Occupational Therapy Aide
% of Days
16%
1 Medical Director
% of Days
14%
6 Occupational Therapy Assistant
% of Days
20%
2 Nurse Aide in Training
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
39 residents
Residents by payment source
Medicare
3 residents (7.7%)
Medicaid
36 residents (92.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
In line with Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.4
42% better than Ohio averageOhio average: 12.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.8%
Percent of long-stay residents whose need for help with daily activities has increased
3.8%
44% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.8%
Percent of long-stay residents whose ability to move independently worsened
9.8%
10% worse than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.5%
61% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
32% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
182% worse than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.0%
Percent of long-stay residents who lose too much weight
10.0%
61% worse than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
20.7%
Percent of long-stay residents who have depressive symptoms
20.7%
14% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
0.9%
Percent of long-stay residents who received an antipsychotic medication
0.9%
90% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
7% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
10% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
80.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
80.7%
7% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$25K
63% lower than Ohio averageOhio average: $69K
Number of fines
2
8% more fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$25K
Ohio average
$69K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 20, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 20, 2024
$11K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 25, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 25, 2023
$15K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Crawford Manor Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
76.1%
↑ 10.1pp vs 2022
Net Income
-$267.4K
↓ ~$407.9K vs 2022
Total Payroll
$2.7M
↑ ~$390.2K vs 2022
Profit Margin
-6.4%
↓ 10.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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