Inspection Reports for
Creekview Assisted Living

2900 STONERIDGE DRIVE, PLEASANTON, CA, 94588

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 2.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

45% better than California average
California average: 4 deficiencies/year

Deficiencies per year

8 6 4 2 0
2019
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 52% occupied

Based on a January 2026 inspection.

Occupancy rate over time

20% 40% 60% 80% 100% Nov 2019 Jun 2022 Sep 2022 Apr 2023 Dec 2024 Jan 2026

Inspection Report

Annual Inspection
Census: 71 Capacity: 136 Deficiencies: 0 Date: Jan 21, 2026

Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements at Creekview Assisted Living Facility.

Findings
The Licensing Program Analyst toured the facility and reviewed resident and staff records, medications, and safety equipment. No deficiencies were cited during the visit, and all reviewed documents were complete.

Report Facts
Residents records reviewed: 5 Staff records reviewed: 5 Fire extinguisher last serviced: Jan 20, 2026 Emergency disaster drill last conducted: Jan 15, 2026

Employees mentioned
NameTitleContext
Patrick D. McElroyExecutive DirectorMet with Licensing Program Analyst during inspection
Ardalan GharachorlooLicensing Program AnalystConducted the inspection visit
Yvonne Flores-LariosLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Complaint Investigation
Census: 65 Capacity: 136 Deficiencies: 0 Date: Mar 26, 2025

Visit Reason
The inspection visit was an unannounced case management visit conducted due to receiving an incident/injury report dated 03/24/2025 regarding an un-witnessed fall of a resident.

Complaint Details
The visit was triggered by a complaint incident report concerning an un-witnessed fall of a resident. No deficiencies were found during the investigation.
Findings
During the visit, the Licensing Program Analyst interviewed the Administrator and two wellness nurses, reviewed the resident's care plan and staff schedule, and confirmed the resident was present. No deficiencies were cited during the visit.

Report Facts
Capacity: 136 Census: 65

Employees mentioned
NameTitleContext
Patrick D. McElroyAdministratorMet with during the inspection and involved in the visit related to the incident investigation
Ardalan GharachorlooLicensing Program AnalystConducted the inspection visit
Yvonne Flores-LariosLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Feb 27, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to administer and/or clarify a doctor's order for Furosemide medication for Resident 2, who had pitting edema in both legs for 17 days.

Complaint Details
The complaint investigation found that Resident 2 was not given Furosemide as ordered from 2/9/25 to 2/24/25 despite having +2 edema. The facility did not clarify the unclear order parameters with the physician until 2/25/25. The issue was substantiated with minimal harm.
Findings
The facility failed to administer Furosemide as ordered for Resident 2, who had worsening pitting edema and a history of heart failure. The facility did not clarify the unclear medication order with the physician until the day after the issue was observed.

Deficiencies (1)
F 0684: The facility failed to provide appropriate treatment and care by not administering or clarifying the doctor's order for Furosemide for Resident 2, resulting in increased edema and risk of complications.
Report Facts
Residents sampled: 17 Resident 2 BIMS score: 0 Furosemide dosage: 60 Furosemide PRN dosage: 20 Pitting edema level: 3

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA 1)Reported Resident 2's leg swelling was worse on observation day
Registered Nurse (RN 1)Observed 3+ pitting edema and noted Furosemide was discontinued
Director of Nursing (DON)Reviewed Resident 2's records and stated the facility did not clarify the medication order with the doctor until 2/25/25

Inspection Report

Annual Inspection
Census: 67 Capacity: 136 Deficiencies: 0 Date: Dec 27, 2024

Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements at Creekview Assisted Living Facility.

Findings
The Licensing Program Analyst toured the facility and reviewed resident and staff records, medications, and various safety and emergency preparedness measures. No deficiencies were cited during the visit.

Report Facts
Residents records reviewed: 6 Staff records reviewed: 6 Fire extinguisher last serviced: Dec 2, 2024 Emergency disaster plan last reviewed: Aug 8, 2024 Emergency disaster drill last conducted: Dec 11, 2024 Hot water temperature: 114 Hallway temperature: 75

Employees mentioned
NameTitleContext
Patrick D. McElroyAdministratorMet with Licensing Program Analyst during inspection
Ardalan GharachorlooLicensing Program AnalystConducted the inspection

Inspection Report

Annual Inspection
Census: 69 Capacity: 136 Deficiencies: 0 Date: Jan 18, 2024

Visit Reason
An unannounced 1-year required inspection was conducted to evaluate compliance with licensing requirements at Creekview Assisted Living Facility.

Findings
The inspection found the facility to be in compliance with no deficiencies cited. The facility was well maintained with adequate safety measures, sufficient staffing, and proper emergency supplies.

Report Facts
Residents records reviewed: 8 Staff records reviewed: 6 Staff with TB test on file: 6 Fire alarm testing date: Dec 12, 2023 Fire extinguisher service date: Feb 5, 2023 Emergency Disaster Plan posting date: 202310 Fire drill date: Oct 19, 2023

Employees mentioned
NameTitleContext
Vivian WongAssisted Living DirectorMet with Licensing Program Analyst during inspection
Patrick D. McElroyAdministratorFacility administrator not available at time of inspection
Kelly NguyenLicensing Program AnalystConducted the inspection

Inspection Report

Routine
Census: 51 Deficiencies: 8 Date: Apr 13, 2023

Visit Reason
Routine inspection of Creekview Skilled Nursing to assess compliance with regulatory standards including resident dignity, medication management, food safety, infection control, and COVID-19 vaccination.

Findings
The facility was found deficient in maintaining resident dignity and privacy, medication reconciliation and labeling, food safety and sanitation practices, infection prevention and control, and COVID-19 vaccination education and documentation.

Deficiencies (8)
F 0550: The facility failed to ensure dignity and maintain privacy for Resident 14 by posting uncovered care instructions above the bed visible to visitors.
F 0755: The facility failed to reconcile controlled substances for Resident 37, with morphine bottle contents not matching the controlled drug record.
F 0761: The facility failed to date three open medication bottles and one container of blood sugar test strips, risking medication effectiveness.
F 0802: The facility failed to ensure kitchen staff competency in using the three compartment sink, testing sanitizer solution, and cleaning the juice machine, risking foodborne illness for 45 residents.
F 0803: The facility failed to follow the menu for Resident 4 by serving pureed broccoli instead of minced and moist broccoli, risking compromised nutrition.
F 0812: The facility failed to store, prepare, distribute, and serve food safely, including thawing meat improperly, poor hand hygiene, damaged utensils, ice machine contamination, and undated or improperly stored resident food.
F 0880: The facility failed to implement infection prevention and control practices, including unlabeled bedpans and basins, contaminated feeding pump residue, unclean wheelchairs, incorrect isolation signage, and improper hand hygiene during resident care.
F 0887: The facility failed to educate residents and staff on COVID-19 vaccination and did not properly document vaccination status for Residents 46 and 249.
Report Facts
Residents affected: 51 Residents affected: 45 Residents affected: 8 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1

Employees mentioned
NameTitleContext
Licensed Vocational Nurse 3LVNInterviewed regarding uncovered care instructions and feeding pump residue
Director of NursingDONInterviewed regarding medication reconciliation, infection control signage, and COVID-19 vaccination
Food and Nutrition Services DirectorFNSDInterviewed regarding kitchen sanitation, food storage, and menu compliance
Certified Nursing Assistant 1CNAObserved and interviewed regarding improper hand hygiene during peri-care
Certified Nursing Assistant 2CNAObserved and interviewed regarding improper hand hygiene during peri-care
Infection Preventionist 1IPInterviewed regarding infection control practices and signage

Inspection Report

Census: 69 Capacity: 136 Deficiencies: 0 Date: Dec 14, 2022

Visit Reason
An unannounced case management visit was conducted following receipt of a self-reported incident regarding staff sticking a resident's hand.

Findings
The Licensing Program Analyst interviewed the administrator, reviewed training documents and video footage, and found that staff had been fully trained on personal rights. No deficiencies were cited during the visit.

Report Facts
Capacity: 136 Census: 69

Employees mentioned
NameTitleContext
Patrick D. McElroyAdministratorInterviewed during the visit and reviewed incident footage
Kelly NguyenLicensing Program AnalystConducted the unannounced case management visit

Inspection Report

Complaint Investigation
Census: 70 Capacity: 136 Deficiencies: 0 Date: Sep 7, 2022

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff were interfering with a resident's medical record while in care.

Complaint Details
The complaint was investigated and determined to be unfounded, meaning the allegation was false, could not have happened, and/or was without reasonable basis.
Findings
The investigation found that the resident was not in assisted living or memory care, and staff did not interfere with the resident's medical record. The allegation was determined to be unfounded and the complaint was dismissed.

Employees mentioned
NameTitleContext
Patrick D. McElroyAdministratorMet with Licensing Program Analyst during complaint investigation.
Kelly NguyenLicensing Program AnalystConducted the complaint investigation.

Inspection Report

Complaint Investigation
Census: 69 Capacity: 136 Deficiencies: 1 Date: Jul 21, 2022

Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that the facility air conditioning unit is in disrepair.

Complaint Details
The complaint investigation was unsubstantiated as there was not a preponderance of evidence to prove the alleged violation(s) did or did not occur.
Findings
The investigation found that the facility air conditioning unit is indeed in disrepair; however, the facility was responsive to residents' needs and accommodations. The allegation was determined to be unsubstantiated due to insufficient evidence to prove a violation.

Deficiencies (1)
Facility air conditioning unit is in disrepair.

Employees mentioned
NameTitleContext
Patrick D. McElroyAdministratorMet with Licensing Program Analyst during the complaint investigation.
Kelly NguyenLicensing Program AnalystConducted the complaint investigation.

Inspection Report

Complaint Investigation
Census: 68 Capacity: 136 Deficiencies: 0 Date: Jun 24, 2022

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that a facility staff member financially abused a resident in care.

Complaint Details
The complaint alleged financial abuse of a resident by facility staff. The allegation was investigated and found to be unfounded.
Findings
The investigation found that the alleged abuser was not a staff person of the facility, and therefore the allegation was determined to be unfounded and dismissed.

Employees mentioned
NameTitleContext
Patrick D. McElroyAdministratorMet with during investigation and involved in interview regarding complaint.
Kelly NguyenLicensing Program AnalystConducted the complaint investigation.
Bennett FongLicensing Program ManagerParticipated in the complaint investigation.

Inspection Report

Annual Inspection
Census: 69 Capacity: 136 Deficiencies: 0 Date: May 13, 2022

Visit Reason
The visit was an unannounced Infection Control Inspection conducted as part of the required 1-year licensing evaluation.

Findings
The inspection found the facility to be compliant with infection control standards, including proper PPE use, screening procedures, and adequate food supply. No deficiencies were cited during the visit.

Report Facts
Staff records reviewed: 4 Staff records with health screening: 4 Document submission deadline: May 23, 2022

Employees mentioned
NameTitleContext
Patrick D. McElroyAdministratorMet with Licensing Program Analysts during inspection
Kelly NguyenLicensing EvaluatorConducted the inspection and signed the report
Bennett FongSupervisorSupervisor overseeing the inspection

Inspection Report

Annual Inspection
Census: 54 Deficiencies: 3 Date: Nov 15, 2019

Visit Reason
The inspection was conducted as an annual survey to assess compliance with healthcare regulations and standards at Creekview Skilled Nursing.

Findings
The facility was found deficient in monitoring fluid intake and output for a resident with an indwelling catheter, administering oxygen without a physician's order, and maintaining sanitary food preparation conditions including uncovered beards of dietary staff and contaminated ice machines.

Deficiencies (3)
F 0690: The facility failed to monitor and document fluid intake and output for Resident 43 with an indwelling catheter as required by facility policy.
F 0695: Oxygen was administered to Resident 144 without a physician's order, placing the resident at risk for delayed treatment of adverse effects.
F 0812: The facility failed to maintain sanitary food preparation conditions; two dietary staff did not cover their beards and two ice machines contained brownish/black substances.
Report Facts
Residents affected: 14 Residents affected: 1 Residents affected: 54 Date survey completed: Nov 15, 2019

Employees mentioned
NameTitleContext
Licensed Vocational Nurse 1LVNNamed in catheter care deficiency interview
Director of NursingDONNamed in catheter care and oxygen administration deficiencies
Kitchen Utility Staff 1KU 1Named in food sanitation deficiency observation
Director of Dietary ServicesDDSNamed in food sanitation deficiency observation

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