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Creekview Assisted Living
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Pleasanton, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Creekview Assisted Living entrance Exterior view of Creekview Assisted Living with flowers Exterior view of Creekview Assisted Living facility Exterior view of a beautiful assisted living facility garden Exterior view of Creekview Assisted Living facility Entrance of Creekview Assisted Living with seating and flowers Outdoor seating area with flowers near the entrance Exterior view of Creekview Assisted Living facility Aerial view of the Creekview Assisted Living facility Signage for Creekview Assisted Living facility Exterior view of a residential building with flowers Bright and inviting private resident room Interior view of a reception area in the facility Lush garden area at Creekview Assisted Living Interior view of a spacious lobby with seating View of a landscaped outdoor space with seating and gardens Garden patio with flowers and seating Serene outdoor water feature in a garden setting Interior view of a lobby area with seating Interior view of a common area with artistic decor Interior view of a therapy room with equipment Outdoor seating area with shade and landscaping Bright interior hallway of an assisted living facility Bright interior common area with seating and curtains Outdoor space with colorful flowers and shaded seating area Interior view of a common area with a piano and seating An interior view of a facility lounge with skylight Bright common area with seating and large windows Interior view of a welcoming lobby with decor A private resident room with wooden furniture and a sunny window Cozy common area with bookshelves and seating Interior view of a practice kitchen in the facility Cozy common area with seating and natural light. Interior hallway with paintings and decorative walls Interior hallway of a senior living facility Cozy common area with butterfly artwork and soft lighting Colorful flowers in a landscaped outdoor area Elegant interior with orchids and artwork Close-up of a golf ball on a putting green outside

Creekview Assisted Living

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Pleasanton, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2900 Stoneridge Drive, Pleasanton, CA 94588 View map
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Creekview Assisted Living accepts Medicare and private pay.
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Creekview Assisted Living accepts Medicare and private pay.

Overview of Creekview Assisted Living

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Creekview Assisted Living in Pleasanton, CA, provides assisted living, memory care, nursing home care, and skilled nursing. Assisted living supports daily tasks such as bathing, dressing, and medication management while residents remain in their own living space. Memory care offers a secured setting with supervision for someone at risk of wandering, while skilled nursing provides licensed nursing care on site around the clock.

Having several care levels can suit a resident whose needs grow over time, since moving to more intensive support can happen within the same community. Respite care is also available for a short stay when a usual caregiver needs to travel or recover. Rehabilitation services provide structured therapy during recovery or ongoing support, which may help a loved one who needs more than routine assistance.

The community has 136 beds. Total nurse staffing is 5 hours and 23 minutes per resident each day, meaning that amount of nursing staff time is allocated to each resident daily. Medicare and private pay are accepted, with Medicare applying to short term skilled care after a hospital stay rather than long term residence. Patrick D. Mcelroy administers the community, and Creekview Hc operates it. A Walk Score of 47 places the area in a car dependent setting, so most errands require a car or a ride.

Facility Direct Line (925) 353-5717
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 58.8% Above CA avg. ▲ 58.8% Above CA avg.CA average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 78.8% Above CA avg. ▲ 78.8% Above CA avg.CA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 59.3% Above CA avg. ▲ 59.3% Above CA avg.CA average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.4% Above CA avg. ▲ 22.4% Above CA avg.CA average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs California averages

Rank #21 / 289Nurse hours — State benchmarkedThis nursing home is ranked 21st out of 289 nursing homes we track in California for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 289 California facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This nursing home is ranked 21st out of 289 nursing homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 23m

28% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 3m
+62% State avg: 39m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 7m
−8% State avg: 1h 13m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 13m
+22% State avg: 2h 38m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 54m
+20% State avg: 4h 5m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
6m
+26% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
45m
+52% State avg: 30m per day · National avg: 28m per day

1 of 6 metrics below state avg

Standout metric: Registered Nurse (RN) is +62% above California average

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 136 Rank #111 / 328Bed count — State benchmarkedThis nursing home is ranked 111th out of 328 nursing homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #68 / 182Years in operation — State benchmarkedThis nursing home is ranked 68th out of 182 nursing homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
28 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #258 / 354Walk Score — State benchmarkedThis nursing home is ranked 258th out of 354 nursing homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
47 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #271 / 290Occupancy rate — State benchmarkedThis nursing home is ranked 271st out of 290 nursing homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 290. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
52.2% This home usually has availability
Lower than the California average: 82.6%
Occupied beds
71 / 136
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
50 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

Awards

US News Best Nursing Home 2026 Award for Short Term and Long Term care

License Details

Facility TypeResidential Care Elderly
IssuanceJanuary 13, 2015
CountyAlameda
License Number019200521
CMS Certification Number555895
SNF License55000352

Ownership & Operating Entity

Creekview Assisted Living is administered by Patrick D. Mcelroy.

Owner NameCreekview Hc LLC

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Additional Policies & Features

Pets not allowed

Contact Creekview Assisted Living

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 0 Worse No metrics in this bucket. 3 Better Metrics better than California average:
• Total citations (100% below)
• Total complaints (79% below)
• Complaints per year (80% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 012.0 This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 12).↓ 100% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 916.0 This facility has had 44% fewer total inspections than the California average (9 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 313.0 This facility has had 77% fewer complaint visits than the California average (3 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 77% fewer
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 27.0 This facility has had 71% fewer other visits than the California average (2 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44.0 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 314.0 This facility has 79% fewer total complaints than a typical California nursing home (3 vs. CA avg 14).↓ 79% better
Complaints per year Info Average complaints per year since 2019. 0.42.0 This facility has 80% fewer complaints per year than a typical California nursing home (0.4 vs. CA avg 2).↓ 80% better
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2019 · 7 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 3

State average 12.1

Last Health inspection on Feb 2025

Total health citations
12 Rank #11 / 290Health citations — State benchmarkedThis nursing home is ranked 11th out of 290 nursing homes we track in California for health citations. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 290 CA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 49.8

Citations per inspection
4 Rank #138 / 290Citations per inspection — State benchmarkedThis nursing home is ranked 138th out of 290 nursing homes we track in California for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 290 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 12 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than State average

State average: 0.3

Serious health citations
0
100% better than State average

State average: 0.9

0 critical citations State average: 0.3
0 serious citations State average: 0.9
12 moderate citations State average: 47
0 minor citations State average: 1.5
Citations history (last 7 years)
Quality of Care moderate citation Feb 27, 2025
Corrected
Infection Control moderate citation Apr 13, 2023
Corrected
Infection Control moderate citation Apr 13, 2023
Corrected
Nutrition moderate citation Apr 13, 2023
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 113
Employees 74
Contractors 39
Staff to resident ratio 2.22 : 1
23% more staff per resident than California average
California average ratio: 1.79 : 1 California average ratio: 1.79 : 1See full California ranking
Avg staff/day 44
Average shift 7.6 hours
0% compared with California average
California average: 7.7 hours California average shift: 7.7 hoursSee full California ranking
Total staff hours (quarter) 30,826

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 10 RN Staff are full-time employees. No contractors work on this role. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 12 LPN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 62 total: 38 full-time employees and 24 contractors. 62
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

9.7%

2,989 contractor hours this quarter

Certified Nursing Assistant: 24 Speech Language Pathologist: 4 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Physical Therapy Aide: 2 Respiratory Therapy Technician: 2 Therapeutic Recreation Specialist: 1 Medical Director: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant38246214,91792100%8
Licensed Practical Nurse120125,20792100%7.6
Registered Nurse100103,42892100%8.1
Other Dietary Services Staff7071,97492100%7.7
Physical Therapy Assistant0227166975%6.4
Speech Language Pathologist0446266773%4.9
Clinical Nurse Specialist2025757177%7.6
Mental Health Service Worker1014886267%7.9
Nurse Practitioner1014725964%8
Respiratory Therapy Technician0224707076%6.7
Dietitian1014645863%8
RN Director of Nursing1014535661%8.1
Administrator1014245358%8
Physical Therapy Aide0222294246%4.9
Occupational Therapy Aide0111441820%8
Qualified Social Worker0221216470%1.7
Therapeutic Recreation Specialist0111184043%2.9
Medical Director011211%1.5
62 Certified Nursing Assistant
% of Days 100%
12 Licensed Practical Nurse
% of Days 100%
10 Registered Nurse
% of Days 100%
7 Other Dietary Services Staff
% of Days 100%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.6
In line with California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.9
40% worse than California average

California average: 11.3

Long-stay resident measures
Above average California avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.6%
23% worse than California average

California average: 11.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.1%
60% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.3%
219% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.9%
In line with California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
27% better than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.4%
44% better than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.8%
67% worse than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with California average

California average: 98.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.50
78% better than California average

California average: 2.25

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.89
44% better than California average

California average: 1.59

Short-stay resident measures
Significantly above average California avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
In line with California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
67% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.4%
In line with California average

California average: 93.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.1%
13% worse than California average

California average: 23.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.0%
11% better than California average

California average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
39% better than California average

California average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 47.0%
13% worse than California average

California average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.2%
27% better than California average

California average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

73% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

27% of new residents, often for short stays.

Typical stay 12 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 51
Medicare
18
35.3% of residents
Private pay or other
33
64.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.3M Rank #62 / 260Net patient revenue — State benchmarkedThis nursing home is ranked 62nd out of 260 nursing homes we track in California. Shows this facility's net patient revenue compared to the California average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$247.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #72 / 260Payroll costs — State benchmarkedThis nursing home is ranked 72nd out of 260 nursing homes we track in California. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the California average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$10.6M 52.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #152 / 260Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 152nd out of 260 nursing homes we track in California. Shows payroll as a percentage of net patient revenue versus the California average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.2M
How we calculate these figures

This home is administered by Patrick D. Mcelroy.

This home is owned by Creekview Hc LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 555895

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (73% of admissions), and a typical Medicare stay runs around 23 days.

Admissions
365 total

Coverage residents most often arrive under.

Medicare 73%
Private pay 27%
Discharges
378 total

Coverage residents most often leave under.

Medicare 65%
Private pay 35%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Creekview Assisted Living

Address 2.8 miles from city center Info Estimated distance in miles from Pleasanton's city center to Creekview Assisted Living's address, calculated via Google Maps.

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Canterbury Woods ★ ★ ★ ★ ★
NH
AL
IL
SNF
Pacific Grove
190
Facility 190
CA AVG 148
Rank #57 / 328
72.6%
Facility 72.6%
CA AVG 82.6%
Rank #229 / 290
-12%
6.10
Facility 6.10
CA AVG 4.22
Rank #7 / 289
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +10%+44%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 294
26
Facility 26
CA AVG 50.2
Rank #74 / 290
6.5
Facility 6.5
CA AVG 4.6
Rank #251 / 290
-138A+
81
Facility 81
CA AVG 60
Rank #66 / 354
Front Porch Communities And Services
$3.2MFiscal year ending 03/2024
Facility $3.2MFiscal year ending 03/2024
CA AVG $15.7M
Rank #259 / 260
$5.7MFiscal year ending 03/2024
Facility $5.7MFiscal year ending 03/2024
CA AVG $8.9M
Rank #198 / 260
176.7%Fiscal year ending 03/2024
Facility 176.7%Fiscal year ending 03/2024
CA AVG 61.1%
Rank #5 / 260
55303
Creekview Assisted Living ★ ★ ★ ★ ★
NH
AL
MC
SNF
Pleasanton
136
Facility 136
CA AVG 148
Rank #111 / 328
52.2%
Facility 52.2%
CA AVG 82.6%
Rank #271 / 290
-37%
5.39
Facility 5.39
CA AVG 4.22
Rank #21 / 289
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -1%+28%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 294
12
Facility 12
CA AVG 50.2
Rank #11 / 290
4.0
Facility 4.0
CA AVG 4.6
Rank #138 / 290
-71A+
47
Facility 47
CA AVG 60
Rank #258 / 354
Creekview Hc LLC
$20.3MFiscal year ending 12/2023
Facility $20.3MFiscal year ending 12/2023
CA AVG $15.7M
Rank #62 / 260
$10.6MFiscal year ending 12/2023
Facility $10.6MFiscal year ending 12/2023
CA AVG $8.9M
Rank #72 / 260
52.1%Fiscal year ending 12/2023
Facility 52.1%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #152 / 260
555895
Windsor Skyline Care Center ★ ★ ★ ★ ☆
NH
HOS
RC
SNF
Salinas (Laurel West)
80
Facility 80
CA AVG 148
Rank #229 / 328
75.0%
Facility 75.0%
CA AVG 82.6%
Rank #219 / 290
-9%
4.34
Facility 4.34
CA AVG 4.22
Rank #108 / 289
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -34%+3%
$63.9k
Facility $63.9k
CA AVG $56.5k
Rank #265 / 294
40
Facility 40
CA AVG 50.2
Rank #141 / 290
5.7
Facility 5.7
CA AVG 4.6
Rank #223 / 290
160A+
63
Facility 63
CA AVG 60
Rank #181 / 354
-
$9.8MFiscal year ending 12/2023
Facility $9.8MFiscal year ending 12/2023
CA AVG $15.7M
Rank #208 / 260
$5.4MFiscal year ending 12/2023
Facility $5.4MFiscal year ending 12/2023
CA AVG $8.9M
Rank #207 / 260
54.9%Fiscal year ending 12/2023
Facility 54.9%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #114 / 260
55871
Brookside Rehabilitation Center ★ ★ ★ ☆ ☆
NH
HOS
PC
RC
SNF
Redlands
97
Facility 97
CA AVG 148
Rank #202 / 328
88.7%
Facility 88.7%
CA AVG 82.6%
Rank #146 / 290
+7%
4.60
Facility 4.60
CA AVG 4.22
Rank #71 / 289
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -8%+9%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 294
32
Facility 32
CA AVG 50.2
Rank #105 / 290
4.0
Facility 4.0
CA AVG 4.6
Rank #138 / 290
-86A+-Michelle Mora
$13.2MFiscal year ending 12/2023
Facility $13.2MFiscal year ending 12/2023
CA AVG $15.7M
Rank #141 / 260
$7.7MFiscal year ending 12/2023
Facility $7.7MFiscal year ending 12/2023
CA AVG $8.9M
Rank #145 / 260
58.5%Fiscal year ending 12/2023
Facility 58.5%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #82 / 260
56372
The Villas at Saratoga Skilled Nursing & Asst Lvg ★ ☆ ☆ ☆ ☆
NH
AL
SNF
Saratoga
74
Facility 74
CA AVG 148
Rank #240 / 328
--
3.77
Facility 3.77
CA AVG 4.22
Rank #200 / 289
 ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -15%-11%
$40.3k
Facility $40.3k
CA AVG $56.5k
Rank #246 / 294
60
Facility 60
CA AVG 50.2
Rank #216 / 290
5.5
Facility 5.5
CA AVG 4.6
Rank #214 / 290
282-
29
Facility 29
CA AVG 60
Rank #308 / 354
Strands LLC
$19.7MFiscal year ending 12/2023
Facility $19.7MFiscal year ending 12/2023
CA AVG $15.7M
Rank #66 / 260
$10.6MFiscal year ending 12/2023
Facility $10.6MFiscal year ending 12/2023
CA AVG $8.9M
Rank #71 / 260
54.1%Fiscal year ending 12/2023
Facility 54.1%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #122 / 260
55435

Rank badges are statewide and care-type specific: each nursing home is ranked against every other CA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Frequently Asked Questions about Creekview Assisted Living

Who is the owner of Creekview Assisted Living?

Creekview Assisted Living is legally operated by Creekview Hc LLC, and administered by Patrick D. Mcelroy.

Is Creekview Assisted Living in a walkable area?

Creekview Assisted Living has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Creekview Assisted Living?

Creekview Assisted Living's license number is 019200521.

What is the occupancy rate at Creekview Assisted Living?

Creekview Assisted Living's occupancy is 52.2%.

How long has Creekview Assisted Living been in business?

Creekview Assisted Living has been operating for approximately 28 years, based on available licensing and registration records.

Are pets allowed at Creekview Assisted Living?

No, Creekview Assisted Living has a no-pet policy.

Does Creekview Assisted Living operate as a for-profit or non-profit?

Creekview Assisted Living is registered as a for-profit in CA.

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