Show Inspection Reports
Total health inspections
3
California average 12.5
Last Health inspection on Feb 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Creekview Assisted Living
Nursing Home in California
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Creekview Assisted Living
Nursing Home in California
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Creekview Assisted Living offers a range of services including assisted living, memory care, skilled nursing, and rehabilitation. The facility is committed to providing high-quality care in a comfortable environment. Residents can enjoy a variety of life enrichment activities and dining experiences.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 74th out of 294 homes in California.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 74th out of 294 homes in California.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 34m per day
Rank #74 / 294Nurse hours — state benchmarkedThis home is ranked 74th out of 294 homes in California.Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 294 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs California avg
+4%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 18m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
81.8%
Rank #195 / 301Occupancy rate — state benchmarkedThis home is ranked 195th out of 301 homes in California.Shows this facility's occupancy rate versus the California average, with its statewide rank out of 301. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
50 days
Occupancy rate
81.8%
Rank #195 / 301Occupancy rate — state benchmarkedThis home is ranked 195th out of 301 homes in California.Shows this facility's occupancy rate versus the California average, with its statewide rank out of 301. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
50 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
73% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
27% of new residents, often for short stays.
Typical stay
12 months
Finances and operations
Privately-owned community
Home revenue
$19.4M
Profit
$1.4M
Privately-owned community
Home revenue
$19.4M Rank #93 / 299Revenue — state benchmarkedThis home is ranked 93rd out of 299 homes in California.Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$1.4M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #70 / 299Payroll — state benchmarkedThis home is ranked 70th out of 299 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$9.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #70 / 299Payroll — state benchmarkedThis home is ranked 70th out of 299 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.0M
136-bed community
A larger shared setting that may offer more common spaces and organized community services.
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJanuary 13, 2015
CountyAlameda
License Number019200521
CMS Certification Number555895
SNF License55000352
AwardsUS News Best Nursing Home 2026 Award for Short Term and Long Term care
Creekview Assisted Living is administrated by Patrick D. Mcelroy.
Owner NameCREEKVIEW HC LLC
Staffing
Key information about the people who lead and staff this community.
ContactPatrick Mcelroy
Rehabilitation Services
Respite Care
Specific ProgramsLife Enrichment, Dining
Food DescriptionDining experience reflects the standards of a five-star facility.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
9 visits
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
California average: 16 visits
Breakdown by visit type
3 total complaint visits
2 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
3 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
California average: 14 complaints
4 official inspections
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
0 total citations Rank #22 / 298Health citations — state benchmarkedThis home is ranked 22nd out of 298 homes in California.Shows this facility's total health deficiency citations benchmarked to the California state average, with a ranking across all 298 CA SNFs. Lower citation counts earn a better rank.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 10 citations
Health Inspection History
Inspections
Total health citations
13
Rank #22 / 298Health citations — state benchmarkedThis home is ranked 22nd out of 298 homes in California.Shows this facility's total health deficiency citations benchmarked to the California state average, with a ranking across all 298 CA SNFs. Lower citation counts earn a better rank.
California average 50.2
Citations per inspection
4.33
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 13 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
13 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 27, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 27, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 13, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 13, 2023
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 13, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 13, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 13, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 13, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around California The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Creekview Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pleasanton | 136 | 81.8% | -3% | 4.56 | -12% | +8% | 0 | 13 | 4.3 | 0 | 53 | A- | - | Bourne, Troy | $19.4M | $9.1M | 47.2% | 555895 | ||||
| A & J Assisted Living | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | - | 53 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| A1 Del Monte Stockton | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | - | 158 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Aaa Kindness Care II | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | - | 32 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Abbey Road Villa | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | - | 78 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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2.8 miles from city center
Estimated distance in miles from PLEASANTON's city center to Creekview Assisted Living's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
120
Employees
72
Contractors
48
Staff to resident ratio
2.35:1
2352841% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
42
Average shift
7.4 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
28,424
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
66
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
11.6%
3,297 contractor hours this quarter
Certified Nursing Assistant: 29
Physical Therapy Assistant: 4
Physical Therapy Aide: 3
Therapeutic Recreation Specialist: 2
Qualified Social Worker: 2
Respiratory Therapy Technician: 2
Speech Language Pathologist: 2
Occupational Therapy Assistant: 2
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 37 | 29 | 66 | 13,119 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 12 | 0 | 12 | 5,079 | 91 | 100% | 7.8 |
| Registered Nurse | 9 | 0 | 9 | 3,064 | 91 | 100% | 8.3 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,776 | 91 | 100% | 7.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 807 | 68 | 75% | 6.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 601 | 66 | 73% | 5.1 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 524 | 67 | 74% | 7.3 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 454 | 70 | 77% | 5.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 451 | 66 | 73% | 5.5 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Dietitian | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 260 | 35 | 38% | 7.4 |
| Qualified Social Worker | 0 | 2 | 2 | 207 | 65 | 71% | 2.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 153 | 20 | 22% | 7.6 |
| Therapeutic Recreation Specialist | 0 | 2 | 2 | 141 | 37 | 41% | 3.7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 43 | 5 | 5% | 8.5 |
| Medical Director | 0 | 1 | 1 | 3 | 2 | 2% | 1.3 |
66 Certified Nursing Assistant
% of Days
100%
12 Licensed Practical Nurse
% of Days
100%
9 Registered Nurse
% of Days
100%
7 Other Dietary Services Staff
% of Days
100%
4 Physical Therapy Assistant
% of Days
75%
2 Speech Language Pathologist
% of Days
73%
2 Clinical Nurse Specialist
% of Days
74%
1 Administrator
% of Days
64%
2 Respiratory Therapy Technician
% of Days
77%
3 Physical Therapy Aide
% of Days
73%
1 Nurse Practitioner
% of Days
60%
1 Dietitian
% of Days
58%
1 Mental Health Service Worker
% of Days
57%
1 RN Director of Nursing
% of Days
38%
2 Qualified Social Worker
% of Days
71%
1 Occupational Therapy Aide
% of Days
22%
2 Therapeutic Recreation Specialist
% of Days
41%
2 Occupational Therapy Assistant
% of Days
5%
1 Medical Director
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
51
Medicare
18
35.3% of residents
Private pay or other
33
64.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
In line with California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
40% worse than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.6%
Percent of long-stay residents whose need for help with daily activities has increased
13.6%
23% worse than California averageCalifornia average: 11.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.1%
60% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
219% worse than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
In line with California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
27% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.4%
Percent of long-stay residents who lose too much weight
2.4%
44% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.8%
Percent of long-stay residents who received an antipsychotic medication
16.8%
67% worse than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
In line with California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
67% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
In line with California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Creekview Assisted Living based on CMS SNF Cost Reports.
Occupancy Rate
81.8%
↑ 4.1pp vs 2022
Net Income
$1.4M
↑ ~$2.3M vs 2022
Total Payroll
$11.6M
↑ ~$652.8K vs 2022
Profit Margin
7.2%
↑ 12.9pp vs 2022
Loading trend charts...
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