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2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Crescent Cities Center’s construction in 2012 provides seniors with a homely environment and ample space to make them feel comfortable and relaxed. The facility is not only aesthetically pleasing but is also spotlessly clean, reflecting the care and dedication the staff put into it. Their team of professionals works tirelessly to ensure that each resident reaches their maximum potential, despite the challenges of aging. The rehabilitation programs on offer are tailored to the needs of each resident and include prosthetic training, balance, and coordination, pre-and post-operative exercise programs, outpatient therapy, bed mobility, transfer training, and more.
But that’s not all. Crescent Cities Center provides a range of additional services to support the health and well-being of its residents. The center offers IV therapy, lab services, bedside x-ray, podiatry care, and more, all while ensuring that the residents’ comfort and privacy are paramount. What’s more, Crescent Cities Center boasts beautifully maintained outdoor spaces that provide a serene atmosphere. The residents can enjoy nature’s bounty, soak up some vitamin D, and enjoy the scenic views while getting stronger, healthier, and happier each day.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 102nd out of 144 homes in Maryland for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ▼ 19% State avg: 49m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 0m per day | ▲ 9% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 58m per day | ▼ 8% State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 16m per day | ▼ 7% State avg: 3h 31m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 10m per day | ▲ 69% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 33m per day | ▼ 10% State avg: 37m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
37% fewer staff per resident than Maryland average
6% worse than Maryland average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 19 RN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursAssists with medical care and medications.
All 33 LPN Staff are full-time employees. No contractors work on this role.
33
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursHelps with daily care and mobility.
All 67 CNA Staff are full-time employees. No contractors work on this role.
67
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
962 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 67 | 0 | 67 | 26,680 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 33 | 0 | 33 | 13,037 | 92 | 100% | 8 |
| Registered Nurse | 19 | 0 | 19 | 6,212 | 92 | 100% | 7.9 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,530 | 66 | 72% | 7.1 |
| Respiratory Therapy Technician | 6 | 3 | 9 | 2,279 | 86 | 93% | 7.3 |
| Physical Therapy Aide | 7 | 0 | 7 | 2,197 | 80 | 87% | 7.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,405 | 67 | 73% | 8.6 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,275 | 91 | 99% | 6.9 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,053 | 76 | 83% | 6.7 |
| Dental Services Staff | 2 | 0 | 2 | 1,023 | 64 | 70% | 8.5 |
| Qualified Social Worker | 4 | 0 | 4 | 847 | 66 | 72% | 7.8 |
| RN Director of Nursing | 3 | 0 | 3 | 715 | 64 | 70% | 7.2 |
| Other Social Services Staff | 1 | 0 | 1 | 483 | 64 | 70% | 7.5 |
| Medication Aide/Technician | 1 | 0 | 1 | 477 | 60 | 65% | 7.9 |
| Administrator | 1 | 0 | 1 | 455 | 60 | 65% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 452 | 60 | 65% | 7.5 |
| Dietitian | 1 | 0 | 1 | 428 | 60 | 65% | 7.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 368 | 55 | 60% | 6.7 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
73% lower than Maryland averageMaryland average: $61K
33% fewer fines than Maryland averageMaryland average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Nov 14, 2024 · $17K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 14, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
36% better than Maryland averageMaryland average: 12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.9
30% better than Maryland averageMaryland average: 25.7
Percent of long-stay residents whose need for help with daily activities has increased
22.5%
5% better than Maryland averageMaryland average: 23.7%
Percent of long-stay residents whose ability to move independently worsened
10.3%
63% better than Maryland averageMaryland average: 27.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.0%
19% better than Maryland averageMaryland average: 25.9%
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
80% better than Maryland averageMaryland average: 2.3%
Percent of long-stay high risk residents with pressure ulcers
4.8%
27% better than Maryland averageMaryland average: 6.5%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Maryland averageMaryland average: 1.6%
Percent of long-stay residents who lose too much weight
3.7%
35% better than Maryland averageMaryland average: 5.8%
Percent of long-stay residents who have depressive symptoms
64.4%
219% worse than Maryland averageMaryland average: 20.2%
Percent of long-stay residents who received an antipsychotic medication
4.7%
64% better than Maryland averageMaryland average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
6% better than Maryland averageMaryland average: 92.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
7% worse than Maryland averageMaryland average: 96.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
7% better than Maryland averageMaryland average: 78.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
46% better than Maryland averageMaryland average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
8% better than Maryland averageMaryland average: 80.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
51% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
6% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
150Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Crescent Cities Center from 2012–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #33 / 145Payroll — State benchmarkedThis home is ranked 33rd out of 145 homes in Maryland. Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.2 miles from city center
Estimated distance in miles from Riverdale's city center to Crescent Cities Center's address, calculated via Google Maps.
— 3.04 miles to nearest hospital (Providence Health System)
Add your location
Crescent Cities Center is located in Riverdale, Maryland.
Here are the financial assistance programs available to residents in Maryland.
The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
| Complete Care in Hyattsville |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
PC Palliative Care
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Hyattsville (Queens Chapel) | 270
Facility
270
MD AVG
43
Rank
#4 / 697 |
92.5%
Facility
92.5%
MD AVG
82.4%
Rank
#24 / 146 | +12% | 3.28
Facility
3.28
MD AVG
3.77
Rank
#89 / 144 | -31% | -13% | $0
Facility
$0
MD AVG
$65.0k
Rank
#143 / 146 | 63
Facility
63
MD AVG
49.9
Rank
#111 / 146 | 31.5
Facility
31.5
MD AVG
12.8
Rank
#145 / 146 | 2 | 265 | - |
42
Facility
42
MD AVG
43
Rank
#504 / 985 | - | $60.6M
Facility
$60.6M
MD AVG
$18.7M
Rank
#5 / 145 | $22.9M
Facility
$22.9M
MD AVG
$6.5M
Rank
#6 / 145 | 37.8%
Facility
37.8%
MD AVG
38.5%
Rank
#118 / 145 | 215145 | ||||
| Crescent Cities Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
PC Palliative Care | Riverdale | 158
Facility
158
MD AVG
43
Rank
#35 / 697 |
97.7%
Facility
97.7%
MD AVG
82.4%
Rank
#4 / 146 | +19% | 3.23
Facility
3.23
MD AVG
3.77
Rank
#102 / 144 | -20% | -14% | $16.8k
Facility
$16.8k
MD AVG
$65.0k
Rank
#106 / 146 | 48
Facility
48
MD AVG
49.9
Rank
#90 / 146 | 12.0
Facility
12.0
MD AVG
12.8
Rank
#78 / 146 | 1 | 151 | - |
82
Facility
82
MD AVG
43
Rank
#78 / 985 | Crescent Cities Health Holdco LLC | $32.4M
Facility
$32.4M
MD AVG
$18.7M
Rank
#20 / 145 | $11.6M
Facility
$11.6M
MD AVG
$6.5M
Rank
#33 / 145 | 35.7%
Facility
35.7%
MD AVG
38.5%
Rank
#124 / 145 | 215323 | ||||
| Hyattsville Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Hyattsville | 160
Facility
160
MD AVG
43
Rank
#28 / 697 |
96.8%
Facility
96.8%
MD AVG
82.4%
Rank
#7 / 146 | +18% | 3.12
Facility
3.12
MD AVG
3.77
Rank
#118 / 144 | +4% | -17% | $76.5k
Facility
$76.5k
MD AVG
$65.0k
Rank
#142 / 146 | 79
Facility
79
MD AVG
49.9
Rank
#131 / 146 | 13.2
Facility
13.2
MD AVG
12.8
Rank
#90 / 146 | 3 | 157 | - |
62
Facility
62
MD AVG
43
Rank
#286 / 985 | Tortuga Health Holdco LLC | $26.0M
Facility
$26.0M
MD AVG
$18.7M
Rank
#38 / 145 | $10.1M
Facility
$10.1M
MD AVG
$6.5M
Rank
#43 / 145 | 38.9%
Facility
38.9%
MD AVG
38.5%
Rank
#115 / 145 | 215024 |
Crescent Cities Center is in the Riverdale neighborhood of Riverdale.
Crescent Cities Center has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Crescent Cities Center's occupancy is 97.7%.
Yes — there are 5 photos of Crescent Cities Center in the photo gallery on this page.
Crescent Cities Center is located at 4409 East West Highway, Riverdale, MD 20737.
(301) 699-2000 will put you in contact with the team at Crescent Cities Center.
Yes — Crescent Cities Center is a CMS-certified provider of Medicare and Medicaid.
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