Inspection Reports for
Crestpark Forrest City, LLC

500 Kittle Rd, Forrest City, AR 72335, AR, 72335

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 11.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

125% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2024

Census

Latest occupancy rate 48 residents

Based on a August 2024 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

36 40 44 48 52 56 Jun 2022 Aug 2023 Aug 2024

Inspection Report

Routine
Census: 48 Deficiencies: 7 Date: Aug 8, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident safety, medication storage, food service, infection control, and other facility operations.

Findings
The facility was found deficient in multiple areas including failure to ensure safe environment and proper notification after resident falls, improper storage of controlled medications, failure to serve meals according to planned menus and at proper temperatures, inadequate preparation of pureed foods, unsanitary conditions in food service areas, and failure to follow enhanced barrier precautions during feeding tube care.

Deficiencies (7)
Failed to ensure a safe and secure environment by not adhering to policies after resident falls, including failure to notify provider or hospice and failure to send resident for evaluation.
Failed to ensure refrigerated narcotics were stored in a permanently affixed locked container inside the medication room.
Failed to ensure meals were prepared and served according to the planned written menu, resulting in residents receiving less food than planned.
Failed to ensure meals were served at acceptable temperatures and maintained appearance to encourage nutritional intake.
Failed to ensure pureed food items were blended to a smooth, lump-free consistency, posing risk of choking or complications.
Failed to maintain ice machines and food storage areas in clean and sanitary condition, including presence of expired food items and improper hand hygiene by dietary staff.
Failed to follow enhanced barrier precautions when flushing a feeding tube for a resident, including lack of PPE use despite policy expectations.
Report Facts
Residents affected: 2 Residents affected: 6 Residents affected: 5 Residents affected: 24 Residents affected: 12 Residents affected: 8 Total census: 48 Temperature readings: 117 Feeding tube flush volume: 30

Employees mentioned
NameTitleContext
Licensed Practical Nurse #12LPNInterviewed regarding fall incident and observed flushing feeding tube without PPE
Licensed Practical Nurse #14LPNInterviewed regarding fall incident and notification procedures
Director of NursingDONInterviewed regarding fall incidents and notification policies
Dietary Manager #11Dietary ManagerInterviewed regarding food service deficiencies and ice machine sanitation
Dietary Aide #3Dietary AideObserved and interviewed regarding food preparation and hand hygiene
Dietary Aide #4Dietary AideObserved food temperatures and interviewed regarding reheating procedures
Certified Nursing Assistant #9CNAInterviewed regarding consistency of pureed sausage
AdministratorAdministratorInterviewed regarding enhanced barrier precautions and facility policies
Maintenance SupervisorMaintenance SupervisorInterviewed regarding ice machine cleaning frequency

Inspection Report

Deficiencies: 2 Date: Jun 12, 2024

Visit Reason
The inspection was conducted to evaluate the facility's compliance with care plan requirements and supervision protocols related to residents with wandering and elopement risks.

Findings
The facility failed to ensure care plans were revised to accurately reflect wandering behaviors and preventive interventions for residents at risk of elopement. Additionally, the facility failed to provide adequate supervision to prevent a resident with moderate cognitive impairment and exit-seeking behavior from leaving the facility unsupervised.

Deficiencies (2)
Failure to revise care plans to accurately indicate wandering behaviors with interventions to prevent elopement for 2 residents.
Failure to provide adequate supervision to prevent a resident with moderate cognitive impairment and exit-seeking behaviors from exiting the facility unsupervised.
Report Facts
Residents reviewed for wandering behaviors: 3 Residents affected by wandering care plan deficiency: 2 Residents reviewed for elopement: 3 Residents affected by supervision deficiency: 1 Resident #1 BIMS score: 12 Resident #3 BIMS score: 9 Resident #1 time out of facility: 7 Distance resident #1 found from exit: 60 Resident #1 admission length: 13

Employees mentioned
NameTitleContext
AdministratorProvided statements regarding facility policies and confirmed resident supervision details.
MDS CoordinatorConfirmed details about Resident #1's care plan and admission length.

Inspection Report

Deficiencies: 1 Date: Oct 23, 2023

Visit Reason
The inspection was conducted to evaluate the facility's compliance with providing appropriate treatment and care according to orders, resident preferences, and goals, specifically focusing on incontinent care for sampled residents.

Findings
The facility failed to ensure timely incontinent care for one of three sampled residents who depended on staff for such care. Resident #1 was found to have been left in soiled briefs and sheets for an extended period, with staff interviews revealing delays in care due to isolation precautions and workload.

Deficiencies (1)
Failure to provide timely incontinent care for Resident #1 as required by care plan and physician orders.
Report Facts
Residents sampled: 3 Isolation duration: 10

Inspection Report

Annual Inspection
Deficiencies: 3 Date: Aug 18, 2023

Visit Reason
The inspection was conducted as a regulatory survey to assess compliance with health and safety standards, focusing on the facility's environment, pest control program, and maintenance.

Findings
The facility was found to have multiple deficiencies including poor maintenance of resident rooms with black substances on air conditioning units, food debris, and damaged walls; ineffective pest control with presence of flies, roaches, spiders, and rodents; and lack of policies on facility upkeep and pest control.

Deficiencies (3)
Resident rooms were not maintained in good repair, clean, and free of odors, with black substance on air conditioning vents, food debris, wet urine-smelling fall mats, and damaged molding and walls.
Facility failed to maintain an effective pest control program, with presence of flies, roaches, spiders, crickets, and rodents in multiple resident rooms, kitchen service areas, and halls.
Facility lacked policies on upkeep, maintenance, and pest control.
Report Facts
Residents affected: 5 Residents affected: 43 Number of rooms with pest issues: 7 Number of flies observed: 8 Number of crickets observed: 20

Employees mentioned
NameTitleContext
Maintenance SupervisorAccompanied Surveyor to resident room and discussed maintenance issues
AdministratorReported lack of policies on facility upkeep and pest control
Dietary Employee #3Reported problems with flies in the kitchen area

Inspection Report

Routine
Census: 42 Deficiencies: 7 Date: Aug 18, 2023

Visit Reason
The inspection was a routine survey conducted to assess compliance with regulatory requirements related to resident rights, facility environment, nutrition, food safety, and pest control.

Findings
The facility was found deficient in multiple areas including failure to ensure residents' rights to formulate advance directives, poor maintenance and cleanliness of resident rooms, failure to prepare and serve meals according to prescribed diets and menus, inadequate food safety and sanitation practices in the kitchen, and ineffective pest control program with evidence of pests in resident rooms and facility areas.

Deficiencies (7)
Failed to ensure residents or responsible parties were provided the opportunity to formulate an Advance Directive and maintain written policies regarding advance directives.
Failed to maintain resident rooms in good repair, clean, and free of odors, including presence of black substance on air conditioning vents, urine odor, and holes in walls.
Failed to ensure meals were prepared and served according to the planned written menu and physician orders, including serving incorrect food items and improper portion sizes.
Failed to serve hot foods hot and cold foods cold to maintain palatability and encourage adequate nutritional intake.
Failed to ensure pureed food items were blended to a smooth, lump-free consistency for residents requiring pureed diets.
Failed to ensure foods stored in dry storage, refrigerator, and freezer were covered, sealed, dated, and free from expired items; failed to maintain clean ice machines and proper hand hygiene among dietary staff.
Failed to maintain an effective pest control program, with observations of flies, roaches, spiders, crickets, and evidence of rodents in resident rooms and facility areas.
Report Facts
Residents affected: 42 Resident rooms observed with deficiencies: 5 Meals observed: 2 Ice machines inspected: 2 Pest control service invoices reviewed: 17

Inspection Report

Routine
Census: 42 Deficiencies: 15 Date: Jun 3, 2022

Visit Reason
Routine inspection of Crestpark Forrest City, LLC nursing home to assess compliance with regulatory requirements including resident care, safety, and facility operations.

Findings
The facility had multiple deficiencies including failure to notify residents about Medicaid trust balances, inadequate posting of survey results, incomplete advance directive documentation, failure to inform residents timely about Medicare coverage changes, unsanitary bathroom conditions and non-functioning air conditioning, inaccurate resident assessments, missing PASARR screenings and care plans, delayed call light response, lack of hand roll use, loose bed rails, unclean laundry area, improper PEG tube care, failure to serve menu items as planned, improper food storage and handling, and inadequate infection control practices.

Deficiencies (15)
Failed to notify Medicaid recipient residents when trust balances approached maximum allowable limits.
Failed to ensure most recent federal survey results were accessible to residents and families.
Failed to provide and document residents' rights regarding advance directives.
Failed to timely inform residents of changes in Medicare Part A services and reimbursement.
Bathroom in resident room smelled of urine and was unclean; air conditioning not functioning properly.
Minimum Data Set assessments did not accurately reflect resident tobacco use.
Failed to complete PASARR screening for residents with qualifying diagnoses.
Failed to develop care plan addressing bipolar disorder diagnosis for a resident.
Call light for resident was not answered timely, delaying assistance for repositioning.
Resident with contractures did not have hand rolls in place as required.
Loose bed rails on resident's bed posed safety risk; laundry area behind dryers was dusty and cluttered.
Failed to follow physician orders for cleaning PEG tube site, risking infection.
Meals were not prepared and served according to the planned menu; bread was not served due to expiration.
Food storage and handling practices were inadequate, including expired products, unsealed packaging, food on floor, and improper glove use during food preparation.
Infection control practices were inadequate; staff failed to wear masks properly and handled laundry improperly risking cross-contamination.
Report Facts
Residents affected: 5 Residents affected: 42 Residents affected: 1 Residents affected: 1 Residents affected: 42 Residents affected: 1 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 40 Residents affected: 40 Residents affected: 42

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