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Nursing Home in Durham

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Croasdaile Village

Nursing Home in Durham

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Croasdaile Village

Overview of Croasdaile Village
Croasdaile Village is a Life Plan Community in Durham, NC, offering senior adults an independent lifestyle along with services and amenities that enhance daily living. The community provides a continuum of care, including assisted living, memory care, skilled nursing, and rehabilitation. Founded in 1999, Croasdaile Village focuses on improving the quality of life for its residents.
(888) 927-9409

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
North Carolina average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
North Carolina average: 3.4/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
North Carolina average: 3.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
North Carolina average: 3.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 45m per day

This home provides 17% more nursing time per resident than the North Carolina average.

North Carolina average: 4h 55m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 39m per day 35m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 38m per day 2h 19m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 5h 7m per day 3h 20m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 9m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 24m per day 23m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 64

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 82.2%
Residents per day (avg) 86
Occupancy rate
82.2%
Residents per day (avg)
86

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

44% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

54% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$57.9M
Surplus of revenue
$2.9M
Voluntary non-profit community Operated by a church.
Home revenue
$57.9M
Surplus of revenue
$2.9M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.1M
26.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$39.8M
Total costs $54.9M
Bed community size
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Occupancy

Occupancy rate
82%
In line with North Carolina average
Occupied beds
53 / 64
Average residents 85 per day

License Details

StatusActive
CountyDurham

Additional Licensing Details

License NumberHAL-032-020
CMS Certification Number345501

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
Skilled Nursing

Additional Services

1 service
Rehabilitation

Amenities & Lifestyle

0 amenities
Branded ProgramsHeartfelt Connections, Extraordinary Impressions, Health and Wellness Navigation Program
Specific ProgramsIndependent Living, Assisted Living, Memory Care, Skilled Nursing, Rehabilitation, Events

Contact Croasdaile Village

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
4 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 1st (tied) of 138 homes in North Carolina

Division Of Health Service Rating
4/4

North Carolina average: 3 stars

Scores

DHSR Score
104.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

15 visits/inspections

Results

9 resulted in violations

6 found no issues

9 with citations

0 without citations

North Carolina average: 19 inspections with citations

Latest inspection

Date August 14, 2025
Annual Inspection

26 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

North Carolina average: 46 deficiencies

No penalties in the past years

Health Inspection History

Inspections
Total health inspections 3

North Carolina average 4


Last Health inspection on Aug 2025

Total health citations 5

North Carolina average 20.9

Citations per inspection
1.67

North Carolina average 4.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 5 citations resulted from standard inspections; and 1 of 5 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than North Carolina average

North Carolina average: 1.3


Serious Health citations More info 0
100% better than North Carolina average

North Carolina average: 0.9

0 critical citations More info North Carolina average: 1.3

0 serious citations More info North Carolina average: 0.9

3 moderate citations More info North Carolina average: 17.1

2 minor citations More info North Carolina average: 1.6
Citations history (last 3 years)
Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 14, 2025
Corrected

Care Planning minor citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 14, 2025
Corrected

Care Planning minor citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Jul 11, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Feb 23, 2023
Corrected

Compare Nursing Homes around Durham The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

5 facilities compared · CMS & NC Dept. of Health data · Updated Apr 2026

Filter by care type
Croasdaile Village
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham
166
82.2%
+8%
5.75
-23%
+45%
1
5
1.7
0
86
-
-
Ezekiel, Susan
$47.5M
$15.1M
31.9%
345501
Croasdaile Village
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham
-
82.2%
-
5.75
-
-
1
5
1.7
0
86
-
3
Ezekiel, Susan
$47.5M
$15.1M
31.9%
345501
Calyx Living of Durham
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham
84
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Carver Rehabilitation & Living Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
31
-
-
-
-
-
Concordia Transitional Care and Rehabilitation – Rose Manor
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
47
-
-
-
-
-

Places of interest near Croasdaile Village

Address 5.2 miles from city center

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 217
Employees 108
Contractors 109
Staff to resident ratio 2.68:1
45% better than North Carolina average

North Carolina average ratio: 1.85:1

Avg staff/day 68
Average shift 7.9 hours
0% compared with North Carolina average

North Carolina average: 8 hours

Total staff hours (quarter) 48,921
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 44
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 109
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

17.1%

8,361 contractor hours this quarter

Certified Nursing Assistant: 54 Licensed Practical Nurse: 21 Respiratory Therapy Technician: 9 Speech Language Pathologist: 6 Physical Therapy Aide: 6 Physical Therapy Assistant: 5 Qualified Social Worker: 3 Occupational Therapy Aide: 1 Medication Aide/Technician: 1 Registered Nurse: 1 Other Physician: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant555410923,62391100%7.9
Licensed Practical Nurse23214410,12591100%9.3
Registered Nurse141153,36291100%8.8
Medication Aide/Technician5162,96591100%10.2
Physical Therapy Aide0661,2246673%6.4
Dietitian2021,0207279%8.3
Speech Language Pathologist0668068391%4.8
Physical Therapy Assistant0557007785%5.1
Clinical Nurse Specialist2026646268%8
Respiratory Therapy Technician0996158088%3.4
Qualified Social Worker0335956571%4.6
RN Director of Nursing1015427582%7.2
Feeding Assistant2025366470%7
Mental Health Service Worker2025206066%8
Nurse Practitioner1015126470%8
Administrator1014725965%8
Occupational Therapy Aide0114405560%8
Other Physician0111041314%8
Medical Director011961213%8
109 Certified Nursing Assistant
% of Days 100%
44 Licensed Practical Nurse
% of Days 100%
15 Registered Nurse
% of Days 100%
6 Medication Aide/Technician
% of Days 100%
6 Physical Therapy Aide
% of Days 73%
2 Dietitian
% of Days 79%
6 Speech Language Pathologist
% of Days 91%
5 Physical Therapy Assistant
% of Days 85%
2 Clinical Nurse Specialist
% of Days 68%
9 Respiratory Therapy Technician
% of Days 88%
3 Qualified Social Worker
% of Days 71%
1 RN Director of Nursing
% of Days 82%
2 Feeding Assistant
% of Days 70%
2 Mental Health Service Worker
% of Days 66%
1 Nurse Practitioner
% of Days 70%
1 Administrator
% of Days 65%
1 Occupational Therapy Aide
% of Days 60%
1 Other Physician
% of Days 14%
1 Medical Director
% of Days 13%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
81 residents
Residents by payment source
Medicare
7 residents (8.6%)
Medicaid
14 residents (17.3%)
Private pay or other
60 residents (74.1%)
Programs & Services
CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.5
35% worse than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.9
In line with North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Above average North Carolina avg: 2.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 30.9%
76% worse than North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 29.3%
26% worse than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 2.3%
89% better than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.5%
77% worse than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.5%
29% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
68% better than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.1%
17% better than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.8%
81% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.9%
34% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
8% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with North Carolina average

North Carolina average: 94.1%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.08
39% better than North Carolina average

North Carolina average: 1.77

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.51
72% better than North Carolina average

North Carolina average: 1.82

Short-stay resident measures
Average North Carolina avg: 2.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
23% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.0%
34% worse than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 97.0%
24% better than North Carolina average

North Carolina average: 78.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.1%
In line with North Carolina average

North Carolina average: 22.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.2%
8% better than North Carolina average

North Carolina average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.8%
266% worse than North Carolina average

North Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 32.1%
40% worse than North Carolina average

North Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 62.0%
23% better than North Carolina average

North Carolina average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $15K
80% lower than North Carolina average

North Carolina average: $76K

Number of fines 1
57% fewer fines than North Carolina average

North Carolina average: 2.3

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than North Carolina average

North Carolina average: 0.4

Fines amount comparison
Fines amount comparison
This facility $15K
North Carolina average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 30, 2024
$15K

Last updated: Jan 2026

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Financial Aid for North Carolina Seniors

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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