Show Inspection Reports
Total health inspections
3
North Carolina average 4
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Croasdaile Village
Nursing Home
Croasdaile Village
Nursing Home
Croasdaile Village is a Life Plan Community in Durham, NC, offering senior adults an independent lifestyle along with services and amenities that enhance daily living. The community provides a continuum of care, including assisted living, memory care, skilled nursing, and rehabilitation. Founded in 1999, Croasdaile Village focuses on improving the quality of life for its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
64
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
82.2%
Residents per day (avg)
86
Occupancy rate
82.2%
Residents per day (avg)
86
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
44% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
54% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit home
Church
Home revenue
$57.9M
Surplus of revenue
$2.9M
Voluntary non-profit home
Church
Home revenue
$57,858,026.00
Surplus of revenue
$2,948,488.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$39.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$54.9M
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
License Status
ActiveAdditional licensing details
License number:
HAL-032-020
CMS Certification Number:
345501
County:
Durham
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Programs & Activities
Branded Programs
Heartfelt Connections, Extraordinary Impressions, Health and Wellness Navigation Program
Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing, Rehabilitation, Events
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
15 visits/inspections
Results
9 resulted in violations
6 found no issues
9 with citations
0 without citations
Latest inspection
Date:January 5, 2023
Type:Follow Up
19 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
No penalties in the past years
Compare Nursing Homes around Durham
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Hillcrest Convalescent Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
81
HOOVER, WILLIAM
83.1%
$33,993,149.00
$12,934,774.00
38.1%
80.20
5.7592
-
-
-
-
Croasdaile Village
-23%
+45%
+8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NC 27705
166
No
-
EZEKIEL, SUSAN
82.2%
$47,453,041.00
$15,137,943.00
31.9%
85.80
5.7529
1
5
-23%+45%+8%
Croasdaile Village
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
3
EZEKIEL, SUSAN
82.2%
$47,453,041.00
$15,137,943.00
31.9%
85.80
5.7529
1
5
-
-
Carver Rehabilitation & Living Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
31
-
-
-
-
-
-
-
-
-
-
-
Concordia Transitional Care and Rehabilitation – Rose Manor
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
47
-
-
-
-
-
-
-
-
-
-
-
Hillcrest Convalescent Center
Type of care:
SNF
AL
Pets Allowed:
No
Operator:
HOOVER, WILLIAM
CCN:
345001
Occupancy:
83.1%
Home Revenue:
$33,993,149.00
Payroll Costs:
$12,934,774.00
Payroll %:
38.1%
Avg Residents/Day:
80.20
Overall Rating:
Adj Nurse Hours:
5.7592
Health Insp Rating:
Staffing Rating:
QM Rating:
Croasdaile Village
Type of care:
SNF
AL
Community:
NC 27705
Bed Count:
166
Pets Allowed:
No
Operator:
EZEKIEL, SUSAN
CCN:
345501
Occupancy:
82.2%
Home Revenue:
$47,453,041.00
Payroll Costs:
$15,137,943.00
Payroll %:
31.9%
Avg Residents/Day:
85.80
Overall Rating:
Adj Nurse Hours:
5.7529
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
5
RN share vs State Avg:
-23%
-23%
Staffing vs State Avg:
+45%
+45%
Occupancy vs State Avg:
+8%
+8%
Croasdaile Village
Type of care:
SNF
AL
Pets Allowed:
No
Operator:
EZEKIEL, SUSAN
CCN:
345501
Occupancy:
82.2%
Home Revenue:
$47,453,041.00
Payroll Costs:
$15,137,943.00
Payroll %:
31.9%
Avg Residents/Day:
85.80
Overall Rating:
Adj Nurse Hours:
5.7529
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
5
Places of interest near Croasdaile Village
5.2 miles from city center
Durham, NC 27705
Calculate Travel Distance to Croasdaile Village
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
217
Total Staff
108
Employees
109
Contractors
48,921
Total Hours (Quarter)
68
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 15 | 8.8 | Yes |
| Licensed Practical Nurse | 44 | 9.3 | Yes |
| Certified Nursing Assistant | 109 | 7.9 | Yes |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
177 staff
8.4hs shift avg
Physicians & Practitioners ⓘ
4 staff
8hs shift avg
Therapy Services ⓘ
27 staff
5.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
4.6hs shift avg
Dietary Services ⓘ
2 staff
8.3hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
17.1%
of total hours from contractors
8,361 contractor hours this quarter
Certified Nursing Assistant: 54
Qualified Social Worker: 3
Speech Language Pathologist: 6
Respiratory Therapy Technician: 9
Occupational Therapy Aide: 1
Licensed Practical Nurse: 21
Medication Aide/Technician: 1
Registered Nurse: 1
Physical Therapy Aide: 6
Physical Therapy Assistant: 5
Other Physician: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 55 | 54 | 109 | 23,623 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 23 | 21 | 44 | 10,125 | 91 | 100% | 9.3 |
| Registered Nurse | 14 | 1 | 15 | 3,362 | 91 | 100% | 8.8 |
| Medication Aide/Technician | 5 | 1 | 6 | 2,965 | 91 | 100% | 10.2 |
| Physical Therapy Aide | 0 | 6 | 6 | 1,224 | 66 | 73% | 6.4 |
| Dietitian | 2 | 0 | 2 | 1,020 | 72 | 79% | 8.3 |
| Speech Language Pathologist | 0 | 6 | 6 | 806 | 83 | 91% | 4.8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 700 | 77 | 85% | 5.1 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 664 | 62 | 68% | 8 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 615 | 80 | 88% | 3.4 |
| Qualified Social Worker | 0 | 3 | 3 | 595 | 65 | 71% | 4.6 |
| RN Director of Nursing | 1 | 0 | 1 | 542 | 75 | 82% | 7.2 |
| Feeding Assistant | 2 | 0 | 2 | 536 | 64 | 70% | 7 |
| Mental Health Service Worker | 2 | 0 | 2 | 520 | 60 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 440 | 55 | 60% | 8 |
| Other Physician | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Medical Director | 0 | 1 | 1 | 96 | 12 | 13% | 8 |
Health Inspection History
Inspections
Total health citations
5
Citations per inspection
1.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 5 citations resulted from standard inspections; and 1 of 5 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 0.9
0 critical citations
0 serious citations
3 moderate citations
2 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Aug 14, 2025
Corrected
Care Planning minor citation
Aug 14, 2025
Corrected
Care Planning minor citation
Jul 11, 2024
Corrected
Pharmacy moderate citation
Feb 23, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: United Methodist Retirement Home Inc
Resident Census by Payment Source
81
Total Residents
Medicare
7
(8.6%)
ⓘ
Medicaid
14
(17.3%)
ⓘ
Private Pay/Other
60
(74.1%)
ⓘ
Programs & Services
CCRC
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.5
35% worse than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.9
In line with North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.9%
Percent of long-stay residents whose need for help with daily activities has increased
30.9%
76% worse than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
29.3%
Percent of long-stay residents whose ability to move independently worsened
29.3%
26% worse than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
2.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
2.3%
89% better than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
77% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.5%
Percent of long-stay high risk residents with pressure ulcers
4.5%
29% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
68% better than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.1%
Percent of long-stay residents who lose too much weight
6.1%
17% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.8%
Percent of long-stay residents who have depressive symptoms
0.8%
81% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.9%
Percent of long-stay residents who received an antipsychotic medication
8.9%
34% better than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
8% better than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with North Carolina averageNorth Carolina average: 94.1%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.08
Number of hospitalizations per 1,000 long-stay resident days.
1.08
39% better than North Carolina averageNorth Carolina average: 1.77
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.51
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.51
72% better than North Carolina averageNorth Carolina average: 1.82
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
23% better than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
34% worse than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
24% better than North Carolina averageNorth Carolina average: 78.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.1%
In line with North Carolina averageNorth Carolina average: 22.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.2%
8% better than North Carolina averageNorth Carolina average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.8%
Percentage of SNF residents who experience falls with major injury during their stay.
2.8%
266% worse than North Carolina averageNorth Carolina average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
32.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
32.1%
40% worse than North Carolina averageNorth Carolina average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
62.0%
Rate of successful return to home or community from a skilled nursing facility.
62.0%
23% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$15K
80% lower than North Carolina averageNorth Carolina average: $76K
Number of fines
1
57% fewer fines than North Carolina averageNorth Carolina average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina averageNorth Carolina average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$15K
North Carolina average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 30, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 30, 2024
$15K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Croasdaile Village based on CMS SNF Cost Reports.
Occupancy Rate
82.2%
↑ 3.7pp vs 2022
Net Income
$2,948,488
↓ ~$5.2M vs 2022
Total Payroll
$18,973,359
↑ ~$2.4M vs 2022
Profit Margin
6.2%
↓ 11.9pp vs 2022
Loading trend charts...
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