Inspection Reports for
Crossville Health and Rehabilitation, LLC

8922 Alabama Highway 227 North, Crossville, AL, 35962

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 3.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

8% better than Alabama average
Alabama average: 3.6 deficiencies/year

Deficiencies per year

12 9 6 3 0
2018
2019
2021
2023

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 6, 2023

Visit Reason
The inspection was conducted due to a complaint alleging that Certified Nursing Assistant (CNA) #4 raised her voice at Resident #1, which was witnessed by other staff and reported by the resident.

Complaint Details
The complaint was substantiated based on interviews with CNAs #2 and #3, the resident's report, and statements from the nurse and CNA #4. CNA #4 was reported to have yelled at Resident #1 on 02/22/2023, which caused the resident to be upset.
Findings
The facility failed to ensure that CNA #4 did not raise her voice at Resident #1, who had moderate cognitive impairment and required extensive assistance. Interviews and document reviews confirmed CNA #4 yelled at the resident for removing their incontinence brief, causing distress.

Deficiencies (1)
CNA #4 raised her voice at Resident #1, violating the resident's right to be treated with respect and dignity.

Employees mentioned
NameTitleContext
CNA #4Certified Nursing AssistantNamed in finding for raising voice at Resident #1
CNA #2Certified Nursing AssistantWitnessed CNA #4 yelling at Resident #1 and reported discomfort
CNA #3Certified Nursing AssistantWitnessed CNA #4 yelling at Resident #1 and reported it was inappropriate
RN #5Registered NurseProvided statement about CNA #4's behavior

Inspection Report

Deficiencies: 2 Date: Nov 4, 2021

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to accurate resident assessments, infection prevention and control, and proper coding of dialysis treatments in Quarterly Minimum Data Set (MDS) assessments.

Findings
The facility failed to ensure accurate coding of dialysis treatments in the Quarterly MDS assessments for two residents, RI #74 and RI #120, and failed to implement proper infection control practices when administering medications via gastrostomy tube, as licensed staff placed tubing on bed covers, risking infection.

Deficiencies (2)
Failure to ensure Quarterly MDS assessments accurately reflected residents receiving dialysis treatments.
Failure to implement infection prevention and control program; tubing from gastrostomy medication administration was placed on bed covers, risking infection.
Report Facts
Residents affected: 2 Residents affected: 1 Sample size: 33

Employees mentioned
NameTitleContext
Registered Nurse (RN)/MDS CoordinatorInterviewed regarding dialysis coding inaccuracies (Employee Identifier #8)
Licensed Practical Nurse (LPN)Observed and interviewed regarding improper handling of gastrostomy tubing (Employee Identifier #5)
Infection Control NurseInterviewed regarding infection control policy and risks (Employee Identifier #7)

Inspection Report

Deficiencies: 1 Date: Nov 14, 2019

Visit Reason
The inspection was conducted to assess compliance with infection prevention and control protocols, specifically focusing on hand hygiene practices during resident feeding.

Findings
The facility failed to ensure that a Certified Nursing Assistant properly washed and sanitized her hands while feeding multiple residents, leading to potential cross contamination. Observations and interviews confirmed lapses in hand hygiene, including failure to sanitize hands after coughing and between feeding residents.

Deficiencies (1)
Failure to ensure Certified Nursing Assistant washed and sanitized hands while feeding multiple residents, risking cross contamination.
Report Facts
Residents affected: 4

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA)Employee Identifier #1 observed failing to sanitize hands while feeding residents
Registered Nurse (RN)/Infection ControlEmployee Identifier #2 interviewed regarding hand hygiene practices

Inspection Report

Routine
Deficiencies: 9 Date: Sep 25, 2018

Visit Reason
The inspection was a routine survey conducted to assess compliance with regulatory requirements related to resident care, medication management, infection control, safety, and facility environment.

Findings
The facility was found deficient in multiple areas including failure to ensure resident privacy, incomplete assessments, failure to follow care plans resulting in resident falls, medication order documentation errors, improper wound care and infection control practices, unsafe environmental conditions, expired medications on medication carts, and inadequate food safety and sanitation practices.

Deficiencies (9)
Failure to ensure staff knocked and requested permission prior to entering a resident's room, violating resident privacy rights.
Failure to complete a smoking assessment for a resident identified as a smoker.
Failure to follow resident's care plan for weight bearing assist during transfer, resulting in a fall and injury.
Failure to ensure verbal physician orders included the time the order was given.
Failure to provide appropriate pressure ulcer care and prevent cross contamination during wound care for residents with infected pressure ulcers.
Failure to prevent accidents by not providing adequate supervision during resident transfers and unsafe environmental conditions including damaged bedside tables and wheelchairs.
Expired medications found on medication carts.
Failure to maintain food safety and sanitation including dirty containers, improper storage of scoops, and dust accumulation in food preparation areas.
Failure to implement infection prevention and control measures including improper use of personal protective equipment, failure to change gloves during wound care, and improper disposal of contaminated linens.
Report Facts
Residents sampled for privacy observation: 37 Residents sampled for smoking assessment: 6 Residents sampled for medication orders review: 39 Residents with pressure ulcers observed: 5 Residents identified with history of falls: 7 Residents with bedside tables observed: 27 Residents with wheelchairs observed: 21 Medication carts reviewed: 5 Residents receiving meals: 135

Employees mentioned
NameTitleContext
Certified Nursing AssistantNamed in privacy violation for not knocking or asking permission before entering resident's room
Licensed Practical NurseNamed in privacy violation for not knocking or asking permission before entering resident's room
Registered Nurse Unit ManagerInterviewed regarding smoking assessment for resident
RN/MDS CoordinatorInterviewed regarding smoking assessment for resident
Certified Nursing AssistantWitnessed fall incident involving resident
Registered Nurse/RN/MDSInterviewed regarding care plan and fall investigation
Licensed Practical NurseObserved administering medications and interviewed regarding verbal order documentation
Director of NursingInterviewed regarding verbal order documentation and infection control
Licensed Practical NurseObserved and interviewed regarding wound care and infection control
Certified Nursing AssistantObserved and interviewed regarding wound care and infection control
Staff Development LPNInterviewed regarding environmental safety
Dietary ManagerInterviewed regarding food safety and sanitation
Infection Control NurseInterviewed regarding infection control policies and practices
Assistant Director of NursesInterviewed regarding fall investigation and care plan compliance

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