Occupancy rate
47%
In line with Iowa averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Assisted Living Home
Crown Pointe Estates AL Memory Care
Crown Pointe Estates is a community in Sioux Center, Iowa, focused on providing care and support for residents. It offers various levels of care, including independent living, assisted living, and memory care. The community emphasizes connection, compassion, and a life of purpose for its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
32
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
46.9%
Residents per day
15
Occupancy rate
46.9%
Residents per day
15
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Private pay
100% of new residents, often for short stays.
Typical stay
2 years
Finances and operations
Voluntary non-profit community
Home revenue
$9.7M
Operating deficit
-$2.4M
Voluntary non-profit community
Home revenue
$9,650,835.00
Operating deficit
$-2,441,703.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.1M
32-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
3 years in operation
An established community with some operational experience and growing routines.
About this community
Occupancy
In line with Iowa averageOccupied beds
15 / 32
Average residents
51 per day
License details
Facility type
Assisted Living Programs For People With Dementia
Status
Active
Issuance
January 25, 2023
County:
Sioux
Additional licensing details
License number:
S0468
CMS Certification Number:
165157
Ownership & operating entity
Crown Pointe Estates AL Memory Care is administrated by Karen Bentsen.
Owner name:
No Related Entities Found
Care Services
Nursing Services
Memory Care
Independent Living
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Contact Information
Email:
[email protected]
Fax:
7127228269
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Assisted Living Memory Care, Care Center
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
1 visit/inspection
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Show Inspection Reports
Latest inspection
Date:May 21, 2024
Inspection Report Summary for Crown Pointe Estates AL Memory Care
The most recent inspection on May 21, 2024, found no deficiencies during the initial certification visit for the Assisted Living Program for People with Dementia. Earlier inspections were not applicable as this was the facility’s initial certification, and no prior deficiencies or enforcement actions were noted. There were no complaint investigations or substantiated issues reported at this time. Enforcement actions such as fines or license suspensions were not listed in the available reports. This initial clean inspection suggests the facility met regulatory requirements at the start of its certification process.
Health Inspection History
Inspections
Total health inspections
5
State average 4.9
Last Health inspection on Jun 2025
Total health citations
21
State average 21.7
Citations per inspection
4.2
State average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 21 citations resulted from standard inspections; 4 of 21 resulted from complaint investigations; and 2 of 21 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
67% worse than State averageState average: 0.6
Serious Health citations
0
0
100% better than State averageState average: 0.9
1 critical citation
0 serious citations
20 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 26, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 26, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 26, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 26, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 26, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 26, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 26, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 26, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Iowa The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Crown Pointe Estates AL Memory Care
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Sioux Center
99
No
-
-
Apple Valley Place
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Osage
78
No
-
-
Aspen Heights Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Hull
48
No
-
-
Bavarian Meadows
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Remsen
44
No
-
-
Avoca Lodge Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Avoca
40
No
0
Semi-Private / 1 Bed
Places of interest near Crown Pointe Estates AL Memory Care
255.9 miles from city center
Sioux Center, IA 51250
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
231
Employees
196
Contractors
35
Staff to resident ratio
2.60:1
30% better than Iowa averageIowa average ratio: 2.00:1
Avg staff/day
66
Average shift
7.6 hours
0% compared with Iowa averageIowa average: 7.4 hours
Total staff hours (quarter)
45,658
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
151
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
7.1%
3,259 contractor hours this quarter
Certified Nursing Assistant: 21
Registered Nurse: 7
Medication Aide/Technician: 4
Licensed Practical Nurse: 2
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 130 | 21 | 151 | 25,228 | 91 | 100% | 7.3 |
| Medication Aide/Technician | 15 | 4 | 19 | 4,230 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 11 | 2 | 13 | 3,774 | 91 | 100% | 9.2 |
| Registered Nurse | 7 | 7 | 14 | 2,962 | 91 | 100% | 9.4 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,945 | 80 | 88% | 7.2 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,028 | 64 | 70% | 7.9 |
| Nurse Practitioner | 3 | 0 | 3 | 1,413 | 76 | 84% | 7.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 759 | 64 | 70% | 7 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 457 | 62 | 68% | 7.4 |
| Speech Language Pathologist | 2 | 0 | 2 | 401 | 54 | 59% | 7.3 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 352 | 62 | 68% | 5.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 260 | 57 | 63% | 4.6 |
| Physical Therapy Assistant | 3 | 0 | 3 | 239 | 57 | 63% | 4 |
| Qualified Social Worker | 1 | 0 | 1 | 92 | 24 | 26% | 3.8 |
| Physical Therapy Aide | 2 | 0 | 2 | 24 | 6 | 7% | 4.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
| Medical Director | 1 | 0 | 1 | 3 | 3 | 3% | 1 |
151 Certified Nursing Assistant
% of Days
100%
19 Medication Aide/Technician
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
14 Registered Nurse
% of Days
100%
8 Clinical Nurse Specialist
% of Days
88%
6 Other Dietary Services Staff
% of Days
70%
3 Nurse Practitioner
% of Days
84%
2 Mental Health Service Worker
% of Days
70%
1 Administrator
% of Days
66%
1 Dietitian
% of Days
68%
2 Speech Language Pathologist
% of Days
59%
2 Respiratory Therapy Technician
% of Days
68%
1 Occupational Therapy Aide
% of Days
63%
3 Physical Therapy Assistant
% of Days
63%
1 Qualified Social Worker
% of Days
26%
2 Physical Therapy Aide
% of Days
7%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
89 residents
Residents by payment source
Medicare
2 residents (2.2%)
Medicaid
21 residents (23.6%)
Private pay or other
66 residents (74.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
8% better than Iowa averageIowa average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
7% better than Iowa averageIowa average: 21.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
7% worse than Iowa averageIowa average: 18.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.5%
Percent of long-stay residents whose ability to move independently worsened
15.5%
21% better than Iowa averageIowa average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.3%
8% better than Iowa averageIowa average: 26.2%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.9%
Percent of long-stay residents experiencing one or more falls with major injury
5.9%
63% worse than Iowa averageIowa average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.1%
Percent of long-stay high risk residents with pressure ulcers
4.1%
6% better than Iowa averageIowa average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.4%
Percent of long-stay residents with a urinary tract infection
3.4%
38% worse than Iowa averageIowa average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.5%
Percent of long-stay residents who lose too much weight
1.5%
70% better than Iowa averageIowa average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.9%
Percent of long-stay residents who have depressive symptoms
0.9%
77% better than Iowa averageIowa average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.3%
Percent of long-stay residents who received an antipsychotic medication
18.3%
In line with Iowa averageIowa average: 19.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Iowa averageIowa average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Iowa averageIowa average: 95.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
14% better than Iowa averageIowa average: 85.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa averageIowa average: 1.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$118K
145% higher than Iowa averageIowa average: $48K
Number of fines
2
18% more fines than Iowa averageIowa average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
88% more payment denials than Iowa averageIowa average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$118K
Iowa average
$48K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 22, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 22, 2023
$82K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 22, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 22, 2023
57 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 10, 2023
$35K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Crown Pointe Estates AL Memory Care based on CMS SNF Cost Reports.
Occupancy Rate
90.9%
↑ 16.0pp vs 2023
Net Income
-$2,441,703
↓ ~$1.2M vs 2023
Total Payroll
$6,785,339
↑ ~$1.5M vs 2023
Profit Margin
-25.3%
↓ 9.0pp vs 2023
Loading trend charts...
Guides for Better Senior Living
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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Iowa Seniors
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