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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 14th out of 241 homes in Iowa. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 50m per day | ▲ 14% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 27m per day | ▼ 21% State avg: 34m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 33m per day | ▲ 40% State avg: 2h 32m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 7m per day | ▲ 23% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 50% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 24m per day | ▼ 20% State avg: 30m per day · National avg: 28m per day |
Lower than the Iowa average: 75.4%Crown Pointe Estates AL Memory Care is administrated by Karen Bentsen.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 15 | This facility has 93% fewer total inspections than a typical Iowa nursing home (1 vs. IA avg 15).↓ 93% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 21, 2024, found no deficiencies during the initial certification visit for the Assisted Living Program for People with Dementia. Earlier inspections were not applicable as this was the facility’s initial certification, and no prior deficiencies or enforcement actions were noted. There were no complaint investigations or substantiated issues reported at this time. Enforcement actions such as fines or license suspensions were not listed in the available reports. This initial clean inspection suggests the facility met regulatory requirements at the start of its certification process.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIowa average 4.9
Last Health inspection on Jun 2025
Iowa average 21.7
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 21 citations resulted from standard inspections; 4 of 21 resulted from complaint investigations; and 2 of 21 came from combined inspections (standard and complaint).
67% worse than Iowa averageIowa average: 0.6
100% better than Iowa averageIowa average: 0.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
27% better than Iowa average
0% compared with Iowa average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,997 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 126 | 25 | 151 | 25,064 | 92 | 100% | 7.3 |
| Medication Aide/Technician | 17 | 2 | 19 | 4,403 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 12 | 1 | 13 | 3,887 | 92 | 100% | 8.7 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,961 | 82 | 89% | 7.2 |
| Registered Nurse | 9 | 8 | 17 | 2,626 | 92 | 100% | 9.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,128 | 64 | 70% | 7.8 |
| Nurse Practitioner | 2 | 0 | 2 | 1,000 | 65 | 71% | 7.9 |
| Mental Health Service Worker | 3 | 0 | 3 | 714 | 62 | 67% | 7.3 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 710 | 68 | 74% | 6.6 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 471 | 62 | 67% | 7.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 298 | 43 | 47% | 6.9 |
| Physical Therapy Aide | 1 | 0 | 1 | 229 | 52 | 57% | 4.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 160 | 46 | 50% | 3.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 150 | 53 | 58% | 2.7 |
| Qualified Social Worker | 1 | 0 | 1 | 55 | 20 | 22% | 2.7 |
| Medical Director | 1 | 0 | 1 | 3 | 3 | 3% | 1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
145% higher than Iowa averageIowa average: $48K
18% more fines than Iowa averageIowa average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
88% more payment denials than Iowa averageIowa average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 22, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 22, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
8% better than Iowa averageIowa average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
7% better than Iowa averageIowa average: 21.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
7% worse than Iowa averageIowa average: 18.8%
Percent of long-stay residents whose ability to move independently worsened
15.5%
21% better than Iowa averageIowa average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.3%
8% better than Iowa averageIowa average: 26.2%
Percent of long-stay residents experiencing one or more falls with major injury
5.9%
63% worse than Iowa averageIowa average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
4.1%
6% better than Iowa averageIowa average: 4.4%
Percent of long-stay residents with a urinary tract infection
3.4%
38% worse than Iowa averageIowa average: 2.5%
Percent of long-stay residents who lose too much weight
1.5%
70% better than Iowa averageIowa average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.9%
77% better than Iowa averageIowa average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
18.3%
In line with Iowa averageIowa average: 19.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Iowa averageIowa average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Iowa averageIowa average: 95.3%
Number of hospitalizations per 1,000 long-stay resident days.
1.32
11% better than Iowa averageIowa average: 1.48
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.94
7% better than Iowa averageIowa average: 2.09
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
14% better than Iowa averageIowa average: 85.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa averageIowa average: 1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
4.4%
465% worse than Iowa averageIowa average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
50.0%
7% worse than Iowa averageIowa average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.3%
5% better than Iowa averageIowa average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
100% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Crown Pointe Estates AL Memory Care based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #35 / 242Payroll — State benchmarkedThis home is ranked 35th out of 242 homes in Iowa. Shows total annual staff payroll benchmarked to the Iowa average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
255.9 miles from city center
Estimated distance in miles from Sioux Center's city center to Crown Pointe Estates AL Memory Care's address, calculated via Google Maps.
Add your location
Crown Pointe Estates AL Memory Care is located in Sioux Center, Iowa.
Here are the financial assistance programs available to residents in Iowa.
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Wesley Acres |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Des Moines (Greenwood) | 80 | 384.1% | +409% | 4.24 | +43% | -1% | $0 | 5 | 1.7 | - | 75 | 72 | Damon Buskohl | $44.7M | $22.6M | 50.6% | 165487 | ||||
| Crown Pointe Estates AL Memory Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Sioux Center | 32 | 90.9% | +20% | 5.82 | -37% | +35% | $117.6k | 21 | 4.2 | 1 | 92 | 72 | Sioux Center Health | $9.7M | $6.8M | 70.3% | 165157 |
The legal owner and operator of Crown Pointe Estates AL Memory Care is No Related Entities Found.
Crown Pointe Estates AL Memory Care has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IA state health department records, Crown Pointe Estates AL Memory Care's license number is S0468.
Crown Pointe Estates AL Memory Care's occupancy is 47%.
The team at Crown Pointe Estates AL Memory Care can be reached at [email protected].
Karen Bentsen is the administrator of Crown Pointe Estates AL Memory Care.
Crown Pointe Estates AL Memory Care has 32 beds.
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