Inspection Reports for
Crowne Health Care of Mobile

954 Navco Rd, Mobile, AL 36605, United States, AL, 36605

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

17% better than Alabama average
Alabama average: 3.6 deficiencies/year

Deficiencies per year

4 3 2 1 0
2017
2018
2019

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Sep 19, 2019

Visit Reason
The inspection was conducted as a result of a complaint investigation regarding failure to promptly initiate a grievance report and deficiencies in wound care and medication destruction documentation.

Complaint Details
This deficiency was written as a result of the investigation of complaint/report #AL00036346.
Findings
The facility failed to ensure proper wound care procedures, including dating dressings before application and sanitizing scissors before use, failed to promptly initiate grievance reports when concerns were raised, and failed to obtain two required signatures on medication destruction forms for several months.

Deficiencies (4)
Failure to date and initial dressings before placing them on resident wounds during wound care.
Failure to promptly initiate a grievance/concern report when a resident's sponsor brought a concern to the facility.
Failure to clean/sanitize scissors after removing them from uniform pocket before using them in wound care.
Failure to ensure Non-Controlled Record of Medication Destruction forms contained two required signatures for May, June, and August 2019.
Report Facts
Deficiencies cited: 4 Months with missing signatures: 3

Employees mentioned
NameTitleContext
EI #5Treatment NurseNamed in wound care deficiencies regarding dressing dating and sanitizing scissors.
EI #6Licensed Practical Nurse (LPN)/Infection Control NurseInterviewed regarding wound care procedures and infection control.
EI #3Director of Social ServicesInterviewed regarding grievance reporting and failure to complete grievance report.
EI #2Director of Nursing (DON)Interviewed regarding grievance reporting timeframes and medication destruction form signatures.

Inspection Report

Routine
Deficiencies: 3 Date: Aug 16, 2018

Visit Reason
The inspection was conducted to assess compliance with professional standards of quality, nutrition provision, and infection prevention and control at Crowne Health Care of Mobile.

Findings
The facility failed to ensure Resident Identifier #48 received double portions with all meals as ordered, potentially affecting nutritional status. Additionally, licensed staff failed to perform proper hand hygiene during incontinence care for Resident Identifier #43, risking infection transmission. Both deficiencies were assessed as causing minimal harm or potential for actual harm.

Deficiencies (3)
Failure to ensure Resident Identifier #48 received double portions with all meals as ordered.
Failure to provide enough food/fluids to maintain Resident Identifier #48's health due to not receiving double portions.
Failure to ensure licensed staff washed hands after removing soiled gloves and before leaving the room during incontinence care, contaminating wipes container.
Report Facts
Residents sampled for physician's orders review: 41 Residents sampled for nutrition review: 8 Resident Identifier #48 lunch meal observation date: Aug 15, 2018 Resident Identifier #48 physician order date: Aug 20, 2015

Employees mentioned
NameTitleContext
Certified Nursing AssistantEmployee Identifier #4 served meal to Resident Identifier #48 and stated none of the double portions were provided
Kitchen ManagerEmployee Identifier #5 confirmed resident did not receive double portions and identified responsible parties
Licensed Practical Nurse/LPN/Treatment NurseEmployee Identifier #7 failed to wash hands after glove removal during incontinence care
Registered Nurse/Infection ControlEmployee Identifier #8 explained proper hand hygiene procedures during incontinence care

Inspection Report

Annual Inspection
Census: 128 Deficiencies: 2 Date: Jun 22, 2017

Visit Reason
The inspection was conducted to assess compliance with food safety and cleanliness standards in the dietary department of the nursing home.

Findings
The facility failed to ensure that 120 meal trays were properly dried before storage and that damaged dinner plates were removed from service. These deficiencies posed potential harm to all 128 residents receiving meals.

Deficiencies (2)
120 meal trays were observed wet and stored on top of each other in a clean area of the kitchen, contrary to facility policy and FDA Food Code requiring air-drying.
A dinner plate with a chipped rim and four plates with rough edges were stored on a kitchen shelf, violating the policy to remove broken or chipped dishes from service.
Report Facts
Meal trays observed wet: 120 Residents affected: 128

Employees mentioned
NameTitleContext
Dietary ManagerInterviewed regarding wet trays and dish storage
Employee Identifier #1Interviewed about dish drying and condition of dinnerware

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