Occupancy rate
73%
Lower than the Pennsylvania average: 78.7%Cumberland Crossings Retirement Community
Nursing Home · Carlisle, PA
Cumberland Crossings Retirement Community
Nursing Home in Carlisle
EverTrue Cumberland Crossings is a senior living community located in Carlisle, PA. It offers a range of services including Independent Living, Personal Care, and a Care Center for skilled nursing. The community is designed to provide a warm and inviting atmosphere with various amenities and lifestyle options.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 2m per day | ▲ 32% State avg: 47m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 0m per day | ▲ 9% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 16m per day | ▲ 3% State avg: 2h 12m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 54m per day | ▲ 11% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ■ Avg State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 38m per day | ▲ 15% State avg: 33m per day · National avg: 28m per day |
59-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 74 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
Lower than the Pennsylvania average: 78.7%Occupied beds
43 / 59
Average residents per home in Pennsylvania
103 per day
Facility TypePersonal Care Homes
StatusLicensed
Expiration16/07/2026
CountyCumberland
License Number317310
Owner NameLUTHERAN SENIOR SERVICES EAST
Profit StatusNon-Profit
Rehabilitation Services
Respite Care
24-Hour Staffing
59
Total Daily Staff
44
Waking Staff
0
Resident Support Staff
44
Residents Served
3
Current Residents
Transportation
Housekeeping
Laundry Services
On-Site Swimming Pool
Community Center
Fitness Center
Dining Options
Spacious Residences
Specific ProgramsPersonal Care, Care Center
Food DescriptionEverTrue Cumberland Crossings offers a personalized dining experience with diverse, high-quality meals tailored to residents' needs and desires.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
The data displayed corresponds to the last 6 years.
7 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
4 with citations
0 without citations
Pennsylvania average: 4 complaint visits
Pennsylvania average: 8 inspections with citations
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Pennsylvania average: 4 complaints
Latest inspection
Date
March 18, 2025
Complaint Investigation22 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 63 citations
25 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 59 deficiencies
1
waiver
A waiver is a formal permission granted by the PA Department of Human Services allowing a facility to deviate from a specific state regulation under defined conditions. Waivers are not penalties — they are approved exemptions, most commonly issued for staff qualification requirements. A higher number of waivers may indicate a facility relies on staff who don't fully meet standard credential requirements, which is worth noting but is common in facilities with diverse or foreign-educated workforces. Waivers are reviewed annually and can be revoked if conditions aren't met.
11% above Pennsylvania avg — see note below
A waiver is a formal permission granted by the PA Department of Human Services allowing a facility to deviate from a specific state regulation under defined conditions. Waivers are not penalties — they are approved exemptions, most commonly issued for staff qualification requirements. A higher number of waivers may indicate a facility relies on staff who don't fully meet standard credential requirements, which is worth noting but is common in facilities with diverse or foreign-educated workforces. Waivers are reviewed annually and can be revoked if conditions aren't met.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
Pennsylvania average: 0.9 waivers
Inspection Report Summary for Cumberland Crossings Retirement Community
The most recent inspection on March 18, 2025, was a complaint investigation and found no deficiencies. Earlier inspections showed a pattern of deficiencies primarily related to medication management, staff training, record confidentiality, and food safety, with plans of correction submitted and implemented each time. Complaint investigations were generally unsubstantiated, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. Prior issues included unlocked medications, medication administration errors, and incomplete staff training, but these were addressed through corrective actions. The facility’s inspection history indicates some recurring compliance challenges, though recent follow-up visits and the latest complaint investigation suggest improvements have been made.
Financial Assistance for
Nursing Home in Pennsylvania
Cumberland Crossings Retirement Community is located in CARLISLE, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near Cumberland Crossings Retirement Community
0.0 miles from city center
Estimated distance in miles from CARLISLE's city center to Cumberland Crossings Retirement Community's address, calculated via Google Maps.
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Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
20% better than Pennsylvania averagePennsylvania average: 23.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
18.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
18.6%
90% worse than Pennsylvania averagePennsylvania average: 9.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Pennsylvania averagePennsylvania average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
54.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.3%
In line with Pennsylvania averagePennsylvania average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.6%
Rate of successful return to home or community from a skilled nursing facility.
55.6%
10% better than Pennsylvania averagePennsylvania average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Compare Nursing Home around Carlisle The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
| Chapel Pointe at Carlisle |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carlisle | 61 | 84.1% | +7% | 5.19 | +55% | +25% | 0 | 6 | 3.0 | - | 57 | 74 | Brown, Terry | $18.4M | $7.8M | 42.3% | 395923 | ||||
| Cumberland Crossings Retirement Community | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carlisle | 59 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 74 | - | - | - | - | - |
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Frequently Asked Questions about Cumberland Crossings Retirement Community
Who is the owner of Cumberland Crossings Retirement Community?
The legal owner and operator of Cumberland Crossings Retirement Community is Lutheran Senior Services East.
Is Cumberland Crossings Retirement Community in a walkable area?
Cumberland Crossings Retirement Community has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Cumberland Crossings Retirement Community?
According to PA state health department records, Cumberland Crossings Retirement Community's license number is 317310.
When does Cumberland Crossings Retirement Community's license expire?
According to PA state health department records, Cumberland Crossings Retirement Community's license expires on 16/07/2026.
Does Cumberland Crossings Retirement Community have different floorplan options?
Yes — see the floorplan options available at Cumberland Crossings Retirement Community on this page.
Does Cumberland Crossings Retirement Community operate as a for-profit or non-profit?
Cumberland Crossings Retirement Community is registered as a non-profit in PA.
How many beds does Cumberland Crossings Retirement Community have?
Cumberland Crossings Retirement Community has 59 beds.
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