Inspection Reports for
Del Monte Care

The complaint investigation was unsubstantiated. Allegations included unclean resident rooms, failure to provide clean linen, and lack of resident access to a telephone. The facility was found to be in compliance with these aspects based on observations and interviews.

The investigation found no preponderance of evidence to substantiate the allegations. Observations and interviews confirmed that resident rooms were clean, linen was provided and replaced as needed, and residents had access to a working telephone. No deficiencies were issued.

The complaint alleged that staff were not ensuring residents' privacy was protected. The allegation was unsubstantiated after investigation.

The investigation found no violation of Title 22 related to resident privacy based on interviews and record reviews. The allegation was unsubstantiated due to lack of preponderance of evidence.

The facility was found to be clean, in good repair, and compliant with safety and health standards. No deficiencies were observed during the visit.

The Licensing Program Analyst served a Decision and Order excluding a staff member (S1) from the facility premises due to noncompliance. The facility was instructed to update personnel records and submit a notice of completion to the licensing agency.

The complaint involved allegations that facility staff yelled at residents, spoke inappropriately, failed to ensure residents had drinking water and clean mattresses, and did not maintain passageways free of obstruction. The investigation concluded these allegations were unsubstantiated due to lack of evidence.

The investigation found no substantiated evidence supporting the allegations. Observations and interviews indicated no staff yelling, inappropriate speech, lack of drinking water, unclean mattresses, or obstructed passageways. No deficiencies were cited during the visit.

The facility was found to be clean, in good repair, and compliant with safety and health standards. No deficiencies were issued during this inspection.

The facility was found to be clean, safe, and compliant with all regulations. There were no deficiencies noted during the inspection.

The applicant and administrator participated in a virtual interview to verify their understanding of community care facility licensing laws and regulations. The evaluation confirmed knowledge in areas including facility operation, admission policies, staffing, restrictive health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness.