High-capacity home · May provide extensive amenities, services and programs.
Delaware Hospital for the Chronically Ill
Delaware Hospital for the Chronically Ill has served the Smyrna, Delaware, area since 1931, delivering dedicated nursing home and round-the-clock skilled nursing care. Led by administrator Geraldine Stewart, the 205-bed residential facility is built to handle complex, ongoing clinical needs in a stable setting. Daily nursing coverage averages 11 hours and 43 minutes per resident, providing direct, licensed medical attention and personal support throughout each shift.
Residents receive physical, occupational, and speech rehabilitation directly on the property, removing the hassle of scheduling off-site medical transit. A salon and spa is available within the facility.
Interested families researching skilled nursing or long-term medical care in Kent County can reach out to Delaware Hospital for the Chronically Ill to schedule a walk-through of the campus.
Staffing
Nursing care per resident per day and state rankings: CMS Provider Information.
Standout metric: Registered nurse (RN) is +202% above Delaware average
1 of 6 metrics below Delaware average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Community insights.
Based on 76 residents and 205 beds. Source: state inspection report (Dec 2025)
About This Community
Delaware Hospital for the Chronically Ill is administered by Geraldine Stewart.
CMS Health Inspection History
ALM Inspection Grade
10 points below the Delaware average for CMS-certified facilities (80/100)
Category breakdown
Citations
Concern
164 severity-weighted points (11 deficiencies) · 72% higher than the typical CMS-certified DE facility (median: 96)
Enforcement
Typical
$59,947 in fines · 2 enforcement actions
Persistence
Typical
43 days to fix issues · faster than the typical CMS-certified DE facility (median: 44)
Citation severity
Latest inspection: Jan 09, 2026 · 9 citations, all corrected
Most cited category: Quality of Life & Care, 5 of 11 citations · 5 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 11 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 11 citations resulted from standard inspections; and 2 of 11 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
2 penalties in the past 3 years
Latest: Oct 3, 2025 · $42,602 civil money penalty
Penalty history · past 3 years
Fine amount comparison
Totals count every penalty on record; the history lists the past 3 years. Delaware and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Delaware average.
13 long-stay measures: 7 better, 5 worse, 1 near DE average
1 short-stay measure: 1 worse
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Short-stay residents
Rehab and recovery after a hospital stay · 1 measures
Preventive care
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Delaware Hospital for the Chronically Ill’s finances from its CMS cost report for the fiscal year ending 2020. Includes all financial data for this property, which could include management/ownership changes.
Latest cost report is for the fiscal year ending 2020, older than most Delaware homes. Rankings are not shown because peers report different years.
FY 2020 scorecard
Each row shows the FY 2020 figure, the change since the prior report, the trend, and how it compares with Delaware homes.
Revenue & profit
Losing money on care
| Metric | FY 2020 | vs prior year | Trend 2020 → 2020Trend | DE median | Compared with DE homesRank in DE | In short |
|---|---|---|---|---|---|---|
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $28.8M | — | Trend — | DE median $16.5M | Rank in DE Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$28.8M | — | Trend — | DE median $0.1M | Rank in DE Not ranked | Loss, widening Resident care lost money this year. |
| Net income The bottom line after other income. | −$28.8M | — | Trend — | DE median $1.1M | Rank in DE Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Staff spending in line with Delaware homes
| Metric | FY 2020 | vs prior year | Trend 2020 → 2020Trend | DE median | Compared with DE homesRank in DE | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $30.6M | — | Trend — | DE median $8.4M | Rank in DE Not ranked | Not ranked No state rank for this year: homes are ranked only when their latest cost report is recent enough to compare. |
Charts, 2020 2 charts · DE benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Delaware payroll average.
% of net patient revenue
Payroll share Operating margin DE payroll average
Year-by-year data, 2020 every reported year · latest first, scroll sideways
| Metric | 2020 |
|---|---|
| Net patient revenue | — |
| Operating expenses | $28.8M |
| Net patient income | −$28.8M |
| Operating margin | — |
| Net income | −$28.8M |
| Payroll costs | $30.6M |
| Payroll share of revenue | — |
| Beds | 175 |
| Gross revenue | — |
| Salaries | $22.3M |
| Wage-related costs | $8.3M |
| Contract labor | $1.8M |
| Other operating costs | −$1.8M |
| Net patient revenue per day | — |
| Cost per day | $809 |
| Average length of stay | 1,227.1 days |
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Places of interest near Delaware Hospital for the Chronically Ill
0.6 miles from city center
Estimated distance in miles from Smyrna's city center to Delaware Hospital for the Chronically Ill's address, calculated via Google Maps.
Calculate Travel Distance to Delaware Hospital for the Chronically Ill
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Compare Nursing Homes around Smyrna
Info below is compiled from CMS reports & the DE Dept. of Health & Social Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Delaware average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Pinnacle Rehabilitation & Health Center | NH HOS MC PC RC SNF | Smyrna | 151
Facility
151
DE AVG
109
Rank
#7 / 41 | C |
90.9%
Facility
90.9%
DE AVG
83.6%
Rank
#11 / 34 | +9% | 3.86
Facility
3.86
DE AVG
4.93
Rank
#26 / 37 | -75% | -22% | $94.2k
Facility
$94.2k
DE AVG
$83.3k
Rank
#29 / 37 | 69
Facility
69
DE AVG
36.5
Rank
#35 / 37 | 13.8
Facility
13.8
DE AVG
8.3
Rank
#32 / 37 | 7 | 137 | - |
24
Facility
24
DE AVG
39
Rank
#32 / 42 | Efraim Rooz | $18.9MFiscal year ending 12/2024
Facility
$18.9MFiscal year ending 12/2024
DE AVG
$17.5M
Rank
#11 / 32 | $9.7MFiscal year ending 12/2024
Facility
$9.7MFiscal year ending 12/2024
DE AVG
$8.6M
Rank
#8 / 32 | 51.3%Fiscal year ending 12/2024
Facility
51.3%Fiscal year ending 12/2024
DE AVG
51.1%
Rank
#16 / 32 | 085020 | ||||
| Delaware Hospital for the Chronically Ill | NH SNF | Smyrna | 205
Facility
205
DE AVG
109
Rank
#1 / 41 | C- |
37.1%
Facility
37.1%
DE AVG
83.6%
Rank
#34 / 34 | -56% | 11.71
Facility
11.71
DE AVG
4.93
Rank
#1 / 37 | - | +138% | $59.9k
Facility
$59.9k
DE AVG
$83.3k
Rank
#24 / 37 | 11
Facility
11
DE AVG
36.5
Rank
#5 / 37 | 3.7
Facility
3.7
DE AVG
8.3
Rank
#6 / 37 | 3 | 76 | - |
18
Facility
18
DE AVG
39
Rank
#34 / 42 | State Of Delaware | - | - | - | 085035 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other DE nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Programs that may help with care and living costs in Delaware
Delaware Hospital for the Chronically Ill is in Smyrna, Delaware. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Diamond State Health Plan Plus (DSHP Plus)
Delaware Diamond State Health Plan Plus (DSHP Plus)
- Income limit
- 2026 · The LTC standard is 250% of SSI, equal to $2,485/month for an individual in 2026; a qualifying income trust may be relevant above the limit.
- Asset limit
- Individual countable assets generally cannot exceed $2,000; applicants with a spouse require separate spousal-protection assessment.
Eligibility
- General
- Delaware residents meeting Medicaid long-term-care and functional criteria; current services are administered through Diamond State Health Plan Plus.
- DE specifics
- Long-term-care services are administered through Diamond State Health Plan Plus managed care.
What it provides
- Assessed long-term-care services through DSHP Plus including home/community support; care management; respite and eligible residential services.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
- Income limit
- 2026 · 2026 monthly countable-income limits (single/couple): QMB $1,330/$1,804; SLMB $1,596/$2,164; QI $1,796/$2,435. Disregards may affect countable income.
- Asset limit
- Delaware does not use an MSP asset test.
Eligibility
- General
- Delaware residents entitled to Medicare Part A and meeting the applicable Medicare Savings Program rules.
- DE specifics
- QMB, SLMB and QI have different coverage; DMMA determines countable income and category eligibility.
What it provides
- QMB pays eligible Medicare premiums and cost sharing; SLMB and QI pay the Part B premium.




