Total health inspections
11
Missouri average 6.6
Last Health inspection on Nov 2024
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Delhaven Manor
Nursing Home
Delhaven Manor
Nursing Home
Delhaven Manor is a senior living facility located in St. Louis, MO. It offers 24-hour nursing care, transportation services, and various therapy services. The facility focuses on person-centered care, ensuring residents are treated with compassion and respect.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
156
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
34.3%
Residents per day (avg)
80
Occupancy rate
34.3%
Residents per day (avg)
80
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
28% of new residents, often for short stays.
Typical stay
4 days
Medicaid
55% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Finances and operations
Proprietary home
Corporation
Home revenue
$4.9M
Operating loss
-$815.6K
Proprietary home
Corporation
Home revenue
$4,882,372.00
Operating loss
$-815,623.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.7M
156-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility Type
SNF
Additional licensing details
CMS Certification Number:
265392
Certification type:
Medicare/Medicaid
County:
SAINT LOUIS CITY
Ownership & operating entity
Delhaven Manor is administrated by THOMAS JACKSON.
Owner name:
DELHAVEN MANOR NO. 2, INC
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Programs & Activities
Specific Programs
Transportation Services, 24-Hour Nursing Care, Professional Staff, Additional Services
Compare Nursing Homes around Missouri
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Aberdeen Heights
-32%
+39%
+39%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 63122-5536
38
No
-
ASHFIELD ACTIVE LIVING AND WELLNESS COMMUNITIES, INC.
92.6%
$27,329,327.00
$7,175,451.00
26.3%
34.30
5.1831
-
9
-
-32%+39%+39%
Bertrand Nursing And Rehab Center
+42%
-2%
+18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Bertrand
60
No
5
CHANCE, DON
78.8%
$5,145,452.00
$2,268,233.00
44.1%
53.70
3.6515
-
10
-
+42%-2%+18%
Adair Village
-2%
+5%
-67%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64735-1127
120
No
-
VOGT, MARK
21.7%
$2,609,859.00
$1,035,294.00
39.7%
51.50
3.9409
-
29
2
-2%+5%-67%
Delhaven Manor
+24%
-7%
-49%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 63112-3104
156
No
-
JACKSON, THOMAS
34.3%
$4,862,304.00
$2,171,737.00
44.7%
80.40
3.4585
2
52
2
+24%-7%-49%
Good Shepherd Care Community
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Concordia
-
No
38
-
-
-
-
-
-
-
-
-
-
-
-
Aberdeen Heights
Type of care:
SNF
AL
Community:
MO 63122-5536
Bed Count:
38
Pets Allowed:
No
Operator:
ASHFIELD ACTIVE LIVING AND WELLNESS COMMUNITIES, INC.
CCN:
265841
Occupancy:
92.6%
Home Revenue:
$27,329,327.00
Payroll Costs:
$7,175,451.00
Payroll %:
26.3%
Avg Residents/Day:
34.30
Overall Rating:
Adj Nurse Hours:
5.1831
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
RN share vs State Avg:
-32%
-32%
Staffing vs State Avg:
+39%
+39%
Occupancy vs State Avg:
+39%
+39%
Bertrand Nursing And Rehab Center
Type of care:
SNF
AL
Community:
Bertrand
Bed Count:
60
Pets Allowed:
No
Operator:
CHANCE, DON
CCN:
265678
Occupancy:
78.8%
Home Revenue:
$5,145,452.00
Payroll Costs:
$2,268,233.00
Payroll %:
44.1%
Avg Residents/Day:
53.70
Overall Rating:
Adj Nurse Hours:
3.6515
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
+42%
+42%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+18%
+18%
Adair Village
Type of care:
SNF
AL
Community:
MO 64735-1127
Bed Count:
120
Pets Allowed:
No
Operator:
VOGT, MARK
CCN:
265347
Occupancy:
21.7%
Home Revenue:
$2,609,859.00
Payroll Costs:
$1,035,294.00
Payroll %:
39.7%
Avg Residents/Day:
51.50
Overall Rating:
Adj Nurse Hours:
3.9409
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
29
Severe Citations:
2
RN share vs State Avg:
-2%
-2%
Staffing vs State Avg:
+5%
+5%
Occupancy vs State Avg:
-67%
-67%
Delhaven Manor
Type of care:
SNF
AL
Community:
MO 63112-3104
Bed Count:
156
Pets Allowed:
No
Operator:
JACKSON, THOMAS
CCN:
265392
Occupancy:
34.3%
Home Revenue:
$4,862,304.00
Payroll Costs:
$2,171,737.00
Payroll %:
44.7%
Avg Residents/Day:
80.40
Overall Rating:
Adj Nurse Hours:
3.4585
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
52
Severe Citations:
2
RN share vs State Avg:
+24%
+24%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
-49%
-49%Places of interest near Delhaven Manor
189.2 miles from city center
SAINT LOUIS, MO 63112-3104
Calculate Travel Distance to Delhaven Manor
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
93
Total Staff
84
Employees
9
Contractors
13,137
Total Hours (Quarter)
39
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 6.3 | No |
| Licensed Practical Nurse | 16 | 7.9 | No |
| Certified Nursing Assistant | 37 | 7.5 | No |
Staff by Category
Administration ⓘ
3 staff
8.1hs shift avg
Nursing Staff ⓘ
78 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
1 staff
8hs shift avg
Therapy Services ⓘ
7 staff
5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7hs shift avg
Dietary Services ⓘ
1 staff
7.9hs shift avg
Other Services ⓘ
2 staff
7.6hs shift avg
Contractor Analysis
4.8%
of total hours from contractors
636 contractor hours this quarter
Physical Therapy Aide: 1
Qualified Social Worker: 1
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 1
Medical Director: 1
Speech Language Pathologist: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 37 | 0 | 37 | 5,054 | 45 | 100% | 7.5 |
| Medication Aide/Technician | 14 | 0 | 14 | 2,844 | 45 | 100% | 8 |
| Licensed Practical Nurse | 16 | 0 | 16 | 2,358 | 45 | 100% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 576 | 40 | 89% | 8.5 |
| Dental Services Staff | 2 | 0 | 2 | 471 | 34 | 76% | 7.6 |
| Registered Nurse | 9 | 0 | 9 | 432 | 42 | 93% | 6.3 |
| Administrator | 2 | 0 | 2 | 274 | 33 | 73% | 8.1 |
| Dietitian | 1 | 0 | 1 | 253 | 32 | 71% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 240 | 30 | 67% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 217 | 31 | 69% | 7 |
| Physical Therapy Aide | 0 | 1 | 1 | 185 | 31 | 69% | 6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 156 | 27 | 60% | 5.8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 23 | 16 | 36% | 1.4 |
| Speech Language Pathologist | 0 | 1 | 1 | 23 | 5 | 11% | 4.6 |
| Medical Director | 0 | 1 | 1 | 16 | 2 | 4% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 9 | 1 | 2% | 8.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 8 | 1 | 2% | 8 |
Health Inspection History
Inspections
Total health citations
52
Citations per inspection
4.73
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
33 of 52 citations resulted from standard inspections; and 19 of 52 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
186% worse than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
2 critical citations
0 serious citations
47 moderate citations
3 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Nov 13, 2024
Corrected
Nutrition moderate citation
Nov 13, 2024
Corrected
Pharmacy moderate citation
Nov 13, 2024
Corrected
Quality of Care moderate citation
Nov 13, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: CIRCLE B ENTERPRISES HOLDING CO INC
Resident Census by Payment Source
60
Total Residents
Medicaid
60
(100%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
7% better than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
22% better than Missouri averageMissouri average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.4%
Percent of long-stay residents whose need for help with daily activities has increased
20.4%
In line with Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.6%
Percent of long-stay residents whose ability to move independently worsened
13.6%
34% better than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.3%
38% better than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
71% better than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.4%
Percent of long-stay high risk residents with pressure ulcers
6.4%
27% worse than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.2%
Percent of long-stay residents who lose too much weight
9.2%
66% worse than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.2%
Percent of long-stay residents who have depressive symptoms
5.2%
59% better than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.8%
Percent of long-stay residents who received an antipsychotic medication
20.8%
5% better than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
57% worse than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.9%
11% worse than Missouri averageMissouri average: 90.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
4.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
4.4%
93% worse than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
15% better than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
2.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
2.4%
96% worse than Missouri averageMissouri average: 63.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$73K
In line with Missouri averageMissouri average: $73K
Number of fines
1
59% fewer fines than Missouri averageMissouri average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
45% more payment denials than Missouri averageMissouri average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$73K
Missouri average
$73K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 17, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 17, 2024
$73K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 17, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 17, 2024
5 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Delhaven Manor based on CMS SNF Cost Reports.
Occupancy Rate
34.3%
↓ 0.7pp vs 2022
Net Income
-$815,623
↓ ~$625K vs 2022
Total Payroll
$2,674,986
↑ ~$302K vs 2022
Profit Margin
-16.8%
↓ 13.3pp vs 2022
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