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Good Shepherd Care Community
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Respite Care · Concordia, MO
Front entrance of a senior care facility A shared resident room with two beds and furniture Bright interior of a resident room with a bed and chair Interior of a chapel with seating and altar Dining area with tables set for residents Well-lit hallway in a senior living facility

Good Shepherd Care Community

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Respite Care · Concordia, MO
202 S West St, Concordia, MO 64020 View map Calculator: See prices in your area
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Overview of Good Shepherd Care Community

Experience a worry-free retirement at Good Shepherd Care Community, a distinguished community in Concordia, MO, offering independent living, assisted living, memory care, and short- and long-term care. A compassionate and well-trained team provides the highest quality of care tailored to their unique needs to ensure their comfort and safety. Residents can keep their peace of mind with housekeeping and other services.

Promoting an active and vibrant lifestyle, a thoughtfully curated calendar of fun recreational activities and enriching programs is conducted. Delectable and healthy meals are also served to satisfy residents’ dietary needs and preferences. Music and pet therapy are also provided to improve residents’ living experiences. With its comprehensive care options and extensive amenities, residents can live to their potential in their golden years.

Facility Direct Line (888) 927-9409
Facility Direct Line (888) 927-9409

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Missouri averages

Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
21m
−25% State avg: 28m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
46m
+12% State avg: 41m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 37m
+12% State avg: 2h 20m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 19m
+9% State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
5m
+150% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
16m
−20% State avg: 20m per day · National avg: 29m per day

2 of 6 metrics below state avg

Standout metric: Physical Therapist is +150% above Missouri average

Capacity and availability

Residents per day
17
Bed community size
20-bed community Rank #442 / 450Bed count — State benchmarkedThis home is ranked 442nd out of 450 homes we track in Missouri for bed count. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 38 / 100 Rank #340 / 545Walk Score — State benchmarkedThis home is ranked 340th out of 545 homes we track in Missouri for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Missouri facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
85%
Rank #73 / 407Occupancy rate — State benchmarkedThis home is ranked 73rd out of 407 homes we track in Missouri for occupancy. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Missouri average: 66.6%
Occupied beds
17 / 20
Average occupied beds in Missouri homes 72 beds

License Details

CountyDade

Ownership & Operating Entity

Good Shepherd Care Community is legally operated by Good Shepherd Nursing Home District, and administered by Amanda Frances Robinson.

Safety & Compliance

Secured Perimeter

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Wi-Fi
Cable Tv
Fitness Center
Salon
Lounge
Transportation
Housekeeping
Laundry
Dining
Religious Services
Banking
Life Enrichment Services
Religious Services

Contact Good Shepherd Care Community

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2019 · 7 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 7 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Missouri state average
Overall vs. MO average 0 Worse No metrics in this bucket. 2 Better Metrics better than Missouri average:
• Total deficiencies (89% below)
• Deficiencies per inspection (66% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 764 This facility has 89% fewer total deficiencies than a typical Missouri nursing home (7 vs. MO avg 64).↓ 89% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.85.3 This facility has 66% fewer deficiencies per inspection than a typical Missouri nursing home (1.8 vs. MO avg 5.3).↓ 66% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all inspections conducted at this facility. 412 This facility has had 67% fewer total inspections than the Missouri average (4 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer
Show Inspection Reports

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.97
5% better than Missouri average

Missouri average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.60
32% better than Missouri average

Missouri average: 2.35

Short-stay resident measures
Average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 14.7%
42% better than Missouri average

Missouri average: 25.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.3%
31% better than Missouri average

Missouri average: 13.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Missouri average

Missouri average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 33.3%
38% worse than Missouri average

Missouri average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.9%
11% worse than Missouri average

Missouri average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

This home is administered by Amanda Frances Robinson.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Managed by West Street

Administrator

Places of interest near Good Shepherd Care Community

Address 0.7 miles from city center Info Estimated distance in miles from Concordia's city center to Good Shepherd Care Community's address, calculated via Google Maps.

Calculate Travel Distance to Good Shepherd Care Community

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Missouri average is: 54.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Life Care Center of St Louis ★ ★ ★ ★ ☆
NH
SNF
Saint Louis
100
Facility 100
MO AVG 96
Rank #175 / 450
90.0%
Facility 90.0%
MO AVG 66.5%
Rank #33 / 407
+35%
3.91
Facility 3.91
MO AVG 3.74
Rank #99 / 268
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -8%+5%
$15.6k
Facility $15.6k
MO AVG $76.9k
Rank #186 / 276
41
Facility 41
MO AVG 36.5
Rank #184 / 274
8.2
Facility 8.2
MO AVG 5.7
Rank #243 / 274
190A+
92
Facility 92
MO AVG 46
Rank #23 / 545
Joanna Crooks
$8.9MFiscal year ending 02/2024
Facility $8.9MFiscal year ending 02/2024
MO AVG $7.4M
Rank #62 / 251
$5.8MFiscal year ending 02/2024
Facility $5.8MFiscal year ending 02/2024
MO AVG $3.9M
Rank #36 / 251
65.9%Fiscal year ending 02/2024
Facility 65.9%Fiscal year ending 02/2024
MO AVG 54.9%
Rank #40 / 251
265610
Life Care Center of Waynesville ★ ★ ★ ☆ ☆
NH
MC
SNF
Waynesville
120
Facility 120
MO AVG 96
Rank #87 / 450
63.3%
Facility 63.3%
MO AVG 66.5%
Rank #240 / 407
-5%
3.87
Facility 3.87
MO AVG 3.74
Rank #99 / 268
 ★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ +12%+4%
$22.1k
Facility $22.1k
MO AVG $76.9k
Rank #194 / 276
31
Facility 31
MO AVG 36.5
Rank #141 / 274
5.2
Facility 5.2
MO AVG 5.7
Rank #136 / 274
176A+
51
Facility 51
MO AVG 46
Rank #240 / 545
Kimberly Coyne
$6.1MFiscal year ending 12/2023
Facility $6.1MFiscal year ending 12/2023
MO AVG $7.4M
Rank #114 / 251
$4.2MFiscal year ending 12/2023
Facility $4.2MFiscal year ending 12/2023
MO AVG $3.9M
Rank #76 / 251
68.5%Fiscal year ending 12/2023
Facility 68.5%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #27 / 251
265373
The Manor ★ ★ ★ ☆ ☆
NH
MC
SNF
Poplar Bluff
90
Facility 90
MO AVG 96
Rank #225 / 450
77.8%
Facility 77.8%
MO AVG 66.5%
Rank #127 / 407
+17%
3.69
Facility 3.69
MO AVG 3.74
Rank #129 / 268
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ +61%-1%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
26
Facility 26
MO AVG 36.5
Rank #109 / 274
8.7
Facility 8.7
MO AVG 5.7
Rank #253 / 274
-70A+
67
Facility 67
MO AVG 46
Rank #102 / 545
Tammy Loughary
$4.7MFiscal year ending 12/2023
Facility $4.7MFiscal year ending 12/2023
MO AVG $7.4M
Rank #174 / 251
$2.2MFiscal year ending 12/2023
Facility $2.2MFiscal year ending 12/2023
MO AVG $3.9M
Rank #190 / 251
47.4%Fiscal year ending 12/2023
Facility 47.4%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #187 / 251
265442
Lakeview Post Acute ★ ☆ ☆ ☆ ☆
NH
HOS
SNF
Florissant (Old Town Florissant)
120
Facility 120
MO AVG 96
Rank #87 / 450
79.2%
Facility 79.2%
MO AVG 66.5%
Rank #114 / 407
+19%
3.58
Facility 3.58
MO AVG 3.74
Rank #140 / 268
 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ -48%-4%
$194.5k
Facility $194.5k
MO AVG $76.9k
Rank #265 / 276
93
Facility 93
MO AVG 36.5
Rank #268 / 274
5.5
Facility 5.5
MO AVG 5.7
Rank #157 / 274
795A+
63
Facility 63
MO AVG 46
Rank #141 / 545
Kalvin Stewart$8.1M*Fiscal year ending 02/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$5.7M*Fiscal year ending 02/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.70%*Fiscal year ending 02/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.265838
Nursing Home Explorer

Frequently Asked Questions about Good Shepherd Care Community

Who is the owner of Good Shepherd Care Community?

Good Shepherd Care Community is legally operated by Good Shepherd Nursing Home District, and administered by Amanda Frances Robinson.

Is Good Shepherd Care Community in a walkable area?

Good Shepherd Care Community has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Good Shepherd Care Community?

Good Shepherd Care Community's occupancy is 85%.

Are pets allowed at Good Shepherd Care Community?

No, Good Shepherd Care Community has a no-pet policy.

Who is the administrator of Good Shepherd Care Community?

Amanda Frances Robinson is the administrator of Good Shepherd Care Community.

How many beds does Good Shepherd Care Community have?

Good Shepherd Care Community has 20 beds.

Has Good Shepherd Care Community had any deficiencies?

Good Shepherd Care Community has had 7 reported deficiencies since 2019 according to records from Missouri Dept. of Health and Senior Services (DHSS).

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