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Nursing Home in Missouri

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Delmar Gardens West

Nursing Home in Missouri

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Delmar Gardens West

13550 SOUTH OUTER 40 RD, TOWN AND COUNTRY, MO 63017-5812 View map
Overview of Delmar Gardens West
Delmar Gardens West is a skilled nursing and rehabilitation center located in Town and Country, Missouri. It offers a range of services including independent living, assisted living, memory care, and short-term rehabilitation. The facility is known for its compassionate care and commitment to the well-being of its residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Missouri average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Missouri average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Missouri average: 2.2/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Missouri average: 2.8/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 21m per day

This home provides 14% more nursing time per resident than the Missouri average.

Missouri average: 3h 48m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 321

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 58.9%
Residents per day (avg) 186
Occupancy rate
58.9%
Residents per day (avg)
186

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 17 days

Private pay

28% of new residents, often for short stays.

Typical stay 2 months

Medicaid

54% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Finances and operations

Privately-owned community
Home revenue
$26.2M
Operating loss
-$1.2M
Privately-owned community
Home revenue
$26,202,617.00
Operating loss
$-1,150,368.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.5M
39.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.9M
Total costs $27.4M
Bed community size
321-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Occupancy

Occupancy rate
59%
In line with Missouri average
Occupied beds
189 / 321
Average residents 72 per day

License Details

Facility TypeSnf
CountySAINT LOUIS COUNTY

Additional Licensing Details

CMS Certification Number265105
Certification TypeMedicare/Medicaid

Ownership & Operating Entity

Delmar Gardens West is administrated by Richard Taylor.

Owner NameDELMAR GARDENS WEST OPERATING, LLC

Safety & Compliance

Grab Bars

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Doctor on Staff
Skilled Nursing
24-Hour Staffing

Additional Services

1 service
Short-Term Rehabilitation

Amenities & Lifestyle

15 amenities
24 Hour Professional Nursing Services
Full Rehabilitative Program Including Daily Physical
Occupational And Speech Therapy
Private And Semi-Private Rooms
Daily Social And Recreational Programs
Unlimited Visiting Hours
Emergency Call System
Religious Services
Grab Bars In Bathing And Toilet Areas
Obstruction-Free Floor Plan
Luxurious Furnishings
Elegant Dining Room
Large Activity Room
Flat-Screen Television With Complimentary Cable
Beauty Salon/Barber Shop
Specific ProgramsSkilled Nursing, Rehabilitation, Independent Living, Assisted Living, Memory Care, Short-Term Rehabilitation, Respite Care
Religious ServicesYes
Contact Delmar Gardens West

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Health Inspection History

Inspections
Total health inspections 8

Missouri average 6.6


Last Health inspection on Apr 2025

Total health citations 30

Missouri average 36.5

Citations per inspection
3.75

Missouri average 5.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 30 citations resulted from standard inspections; 9 of 30 resulted from complaint investigations; and 3 of 30 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
43% worse than Missouri average

Missouri average: 0.7


Serious Health citations More info 1
In line with Missouri average

Missouri average: 1

1 critical citation More info Missouri average: 0.7

1 serious citation More info Missouri average: 1

28 moderate citations More info Missouri average: 33.6

0 minor citations More info Missouri average: 1.2
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Apr 11, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 11, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Apr 11, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Apr 11, 2025
Corrected

Compare Nursing Homes around Missouri The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

5 facilities compared · CMS & MO Dept. of Health data · Updated Apr 2026

Filter by care type
Aberdeen Heights
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

KIRKWOOD
38
92.6%
+39%
5.18
-32%
+39%
0
9
2.3
0
34
-
Ashfield Active Living And Wellness Communities, Inc.
$27.3M
$7.2M
26.3%
265841
Bertrand Nursing And Rehab Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bertrand
60
78.8%
+18%
3.65
+42%
-2%
0
10
3.3
0
54
5
Chance, Don
$5.1M
$2.3M
44.1%
265678
Delmar Gardens West
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

TOWN AND COUNTRY
321
58.9%
-12%
4.35
+44%
+16%
2
30
3.8
2
186
-
Taylor, Richard
$25.9M
$10.5M
40.4%
265105
Good Shepherd Care Community
-
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Concordia
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
38
-
-
-
-
-
Abbey Senior Health
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

O'FALLON
55
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-

Places of interest near Delmar Gardens West

Address 86.7 miles from city center

Address 13550 SOUTH OUTER 40 RD, TOWN AND COUNTRY, MO 63017-5812

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 523
Employees 182
Contractors 341
Staff to resident ratio 2.91:1
70% better than Missouri average

Missouri average ratio: 1.71:1

Avg staff/day 99
Average shift 8.2 hours
0% compared with Missouri average

Missouri average: 8.1 hours

Total staff hours (quarter) 73,619
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 59
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 114
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 273
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

17.1%

12,606 contractor hours this quarter

Certified Nursing Assistant: 181 Licensed Practical Nurse: 83 Registered Nurse: 48 Respiratory Therapy Technician: 6 Medication Aide/Technician: 5 Physical Therapy Aide: 4 Qualified Social Worker: 4 Speech Language Pathologist: 3 Physical Therapy Assistant: 3 Occupational Therapy Assistant: 3 Medical Director: 1
Staff by category
Certified Nursing Assistant9218127334,95391100%8.2
Licensed Practical Nurse318311412,55991100%8.7
Medication Aide/Technician275329,19791100%8.6
Registered Nurse1148594,9209099%9.2
Other Dietary Services Staff5052,1119099%7.9
RN Director of Nursing3031,5688189%8.7
Physical Therapy Aide0441,4036673%6.3
Clinical Nurse Specialist6061,1057582%7.3
Administrator2029947785%8
Qualified Social Worker0449636774%7.2
Dental Services Staff2028406976%8.6
Speech Language Pathologist0336196167%7
Respiratory Therapy Technician0666068492%5.3
Dietitian1014775965%8.1
Physical Therapy Assistant0334376470%6.8
Nurse Practitioner1014245763%7.4
Occupational Therapy Aide1012102932%7.2
Occupational Therapy Assistant0331943134%5.9
Medical Director011391314%3
273 Certified Nursing Assistant
% of Days 100%
114 Licensed Practical Nurse
% of Days 100%
32 Medication Aide/Technician
% of Days 100%
59 Registered Nurse
% of Days 99%
5 Other Dietary Services Staff
% of Days 99%
3 RN Director of Nursing
% of Days 89%
4 Physical Therapy Aide
% of Days 73%
6 Clinical Nurse Specialist
% of Days 82%
2 Administrator
% of Days 85%
4 Qualified Social Worker
% of Days 74%
2 Dental Services Staff
% of Days 76%
3 Speech Language Pathologist
% of Days 67%
6 Respiratory Therapy Technician
% of Days 92%
1 Dietitian
% of Days 65%
3 Physical Therapy Assistant
% of Days 70%
1 Nurse Practitioner
% of Days 63%
1 Occupational Therapy Aide
% of Days 32%
3 Occupational Therapy Assistant
% of Days 34%
1 Medical Director
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
180 residents
Residents by payment source
Medicare
17 residents (9.4%)
Medicaid
138 residents (76.7%)
Private pay or other
25 residents (13.9%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.0
18% better than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
34% better than Missouri average

Missouri average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.4%
27% better than Missouri average

Missouri average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 17.3%
16% better than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 6.7%
63% better than Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.2%
20% better than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.9%
In line with Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.1%
13% worse than Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.0%
10% better than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.7%
94% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.3%
6% worse than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 88.7%
In line with Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.5%
In line with Missouri average

Missouri average: 90.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.0%
25% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
In line with Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 74.9%
18% better than Missouri average

Missouri average: 63.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $23K
69% lower than Missouri average

Missouri average: $73K

Number of fines 2
18% fewer fines than Missouri average

Missouri average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Missouri average

Missouri average: 0.7

Fines amount comparison
Fines amount comparison
This facility $23K
Missouri average $73K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 2, 2024
$14K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 21, 2023
$8K

Last updated: Jan 2026

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Financial Aid for Missouri Seniors

Get financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

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