Inspection Reports for
Del’s Haven I

29835 Andrea Way, Laguna Niguel, CA 92677, USA, CA, 92677

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 0.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

93% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2024
2025

Census

Latest occupancy rate 67% occupied

Based on a November 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy over time

0 3 6 9 12 Nov 2021 Oct 2022 Nov 2024 Nov 2025 Nov 2025

Inspection Report

Complaint Investigation
Census: 4 Capacity: 6 Deficiencies: 0 Date: Nov 19, 2025

Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations including mismanagement of a resident's controlled substance, failure to maintain medication and hospice records, failure to provide resident records to responsible party, and falsification of resident records.

Complaint Details
The complaint investigation was initiated based on multiple allegations against the facility staff regarding medication management and record keeping. The allegations were determined to be unfounded after review of records, interviews with staff and the Durable Power of Attorney, and verification of family presence at the resident's death.
Findings
The investigation found that the allegations were unfounded. The facility staff properly administered medication, maintained records, and provided requested documents to the resident's Durable Power of Attorney. The family was present at the time of the resident's death, and no evidence supported the allegations.

Report Facts
Facility capacity: 6 Census: 4 Complaint control number: 22

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the complaint investigation visit
Dianna ManaloAdministratorFacility administrator present during the investigation

Inspection Report

Annual Inspection
Census: 4 Capacity: 6 Deficiencies: 1 Date: Nov 14, 2025

Visit Reason
An unannounced required annual inspection was conducted by Licensing Program Analyst Kevin Saborit-Guasch to evaluate compliance with licensing requirements at Del's Haven facility.

Findings
The facility was generally clean and well-maintained with proper safety equipment and emergency supplies. However, one Type B deficiency was cited related to two residents with diabetes who were assessed as unable to self-administer insulin and self-monitor glucose, posing a potential health and safety risk.

Deficiencies (1)
Two residents with diabetes diagnosis are assessed to be unable to self-administer insulin and to self-perform their glucose monitoring, posing a potential health, safety or personal rights risk to persons in care.
Report Facts
Deficiencies cited: 1 Plan of Correction Due Date: Nov 28, 2025

Employees mentioned
NameTitleContext
Dianna ManaloAdministratorFacility administrator present during inspection and assisted Licensing Program Analyst
Kevin Saborit-GuaschLicensing Program AnalystConducted the inspection and cited deficiency
Sheila SantosLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Complaint Investigation
Census: 5 Capacity: 6 Deficiencies: 0 Date: Nov 6, 2024

Visit Reason
An unannounced complaint investigation was conducted following allegations that facility staff were not following resident's dietary needs and were not adhering to infection control requirements.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to follow resident dietary needs and failure to adhere to infection control requirements. Evidence showed compliance with dietary prescriptions and no illness or contagious disease requiring infection control measures. The allegations may have happened or be valid, but there was insufficient evidence to prove violation.
Findings
The investigation found that the facility was following the prescribed special diet for Resident 1 as ordered by the physician and dialysis center guidelines. Additionally, there was no evidence of residents being ill or staff failing to implement infection control requirements, and no contagious disease was diagnosed among residents or staff. Both allegations were deemed unsubstantiated due to lack of preponderance of evidence.

Report Facts
Facility capacity: 6 Resident census: 5

Employees mentioned
NameTitleContext
Dianna ManaloAdministratorMet with Licensing Program Analyst and provided information regarding dietary and infection control practices
Joseph AlejandreLicensing Program AnalystConducted the complaint investigation and authored the report

Inspection Report

Annual Inspection
Capacity: 6 Deficiencies: 0 Date: Nov 6, 2024

Visit Reason
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection of the facility.

Findings
The facility was toured and inspected with no deficiencies cited. All resident rooms had required furnishings and linens, medications and staff files showed no discrepancies, and safety equipment was operational.

Report Facts
Bedrooms: 6 Resident rooms with bed rails: 3 Bathrooms: 3 Hot water temperature: 107.6 Inspection start time: 804 Inspection end time: 1104

Employees mentioned
NameTitleContext
Dianna ManaloAdministratorMet with Licensing Program Analyst during inspection and named in report
Joseph AlejandreLicensing Program AnalystConducted the inspection visit

Inspection Report

Complaint Investigation
Census: 5 Capacity: 6 Deficiencies: 0 Date: Nov 6, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that facility staff were not following residents' dietary needs and were not adhering to infection control requirements.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to follow resident dietary needs and failure to adhere to infection control requirements. Evidence showed compliance with dietary prescriptions and no illness or contagious disease requiring infection control measures.
Findings
The investigation found that the facility was following the prescribed special diet for Resident 1 as ordered by the physician and recommended by the dialysis center, and that there was no evidence of failure to adhere to infection control requirements as no residents or staff were ill or diagnosed with contagious diseases. Both allegations were deemed unsubstantiated due to lack of preponderance of evidence.

Report Facts
Facility capacity: 6 Census: 5

Employees mentioned
NameTitleContext
Joseph AlejandreLicensing Program AnalystConducted the complaint investigation and authored the report
Dianna ManaloAdministratorFacility administrator interviewed during investigation
Sheila SantosLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Annual Inspection
Census: 5 Capacity: 6 Deficiencies: 0 Date: Oct 14, 2022

Visit Reason
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection of the facility.

Findings
The facility was found to be clean, organized, and compliant with no deficiencies observed or cited during the visit. All areas including resident rooms, kitchen, bathrooms, and outdoor spaces were inspected and found to be safe and operational.

Report Facts
Hot water temperature: 108.8 Fountain height: 4 Fountain diameter: 2 Water level in fountain: 2 Perishable food supply duration: 2 Non-perishable food supply duration: 7

Employees mentioned
NameTitleContext
Dianna ManaloAdministratorMet with Licensing Program Analyst during inspection and toured the facility
Joseph AlejandreLicensing Program AnalystConducted the unannounced annual inspection visit

Inspection Report

Annual Inspection
Census: 5 Capacity: 6 Deficiencies: 0 Date: Oct 14, 2022

Visit Reason
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection of the facility.

Findings
No deficiencies were observed during the visit. The facility was found clean, organized, and compliant with all requirements including safe storage of medications and operational safety features.

Report Facts
Hot water temperature: 108.8 Fountain height: 4 Fountain diameter: 2 Water level in fountain: 2 Bedrooms: 6 Bathrooms: 3 Perishable food supply duration: 2 Non-perishable food supply duration: 7

Employees mentioned
NameTitleContext
Joseph AlejandreLicensing Program AnalystConducted the inspection and made observations
Dianna ManaloAdministratorMet with Licensing Program Analyst and toured the facility

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 0 Date: Nov 1, 2021

Visit Reason
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection (mitigation).

Findings
The facility was found to be clean, operational, and hazard-free with all required furnishings and safety equipment functioning. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Joseph AlejandreLicensing Program AnalystConducted the annual inspection visit
Dianna ManaloAdministratorFacility administrator present during inspection

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 0 Date: Nov 1, 2021

Visit Reason
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection (mitigation) of the facility.

Findings
The facility was toured and inspected with no deficiencies cited. Smoke and carbon monoxide detectors were operational, the kitchen was clean with adequate food supplies, bedrooms and bathrooms were properly furnished and clean, and no hazards were observed. The facility has an approved mitigation plan.

Employees mentioned
NameTitleContext
Dianna ManaloAdministratorAdministrator present during the inspection and toured the facility with the Licensing Program Analyst.
Joseph AlejandreLicensing Program AnalystConducted the unannounced annual inspection visit.

Report

November 6, 2024

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