Desert Cottages I

Desert Cottages I

83617 Himalaya Drive Indio, CA 92203 View Map

Desert Cottages I is an Assisted Living Home in California

Desert Cottages I is an Assisted Living Home in California

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Overview of Desert Cottages I

Ideally located in the peaceful residential of Himalaya Drive, Indio, CA, Desert Cottages I is a blissful retreat that specializes in dementia and Alzheimer’s care. Dedicated to residents’ welfare, the community also offers hospice care, transitioning program, and respite care. With its quaint and welcoming setting, the community strives to accommodate up to six residents. Keep peace of mind with a compassionate and highly trained team attending to your special needs 24/7, while retaining your independence.

Enhance cognition through stimulating activities that aims to keep residents happy and active. Pet therapy is also conducted to ease residents’ loneliness. Seek comfort in food and enjoy mealtimes with delightful and healthy meals catering to dietary needs and tastes. The community is great for those aiming to create memorable moments in their later years with its specially designed amenities and dedicated services.

760-342-7767

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 6

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 83.3%
Occupancy rate
83.3%
Bed community size
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
83%
Occupied Beds
5 of 6
Percentage of available beds currently in use by residents.

the state average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
August 28, 2007

Additional licensing details

County: RIVERSIDE

Ownership & operating entity

Desert Cottages I is legally operated by DESERT COTTAGES L.L.C.

What does this home offer?

Total residents icon
Total residents icon

Total Residents: 6 Residents

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / Semi-Private Room

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Parking Available icon

Parking Available

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Types of Care at Desert Cottages I

Memory Care Assisted Living Hospice Care
Contact Desert Cottages I

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

24 visits

California average: 14 visits

Breakdown by visit type

7 total complaint visits

17 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

6 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

4 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

2 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

2 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Desert Cottages I

Desert Cottage is a small, licensed group home in Indio, California, with a capacity of six residents and a census that has ranged from four to five during the inspection period. The administrator, Elizabeth Hengstler, oversees the facility’s operations and maintains the required records and safety plans. The California Department of Social Services, Community Care Licensing Division (CCLD), conducted a series of unannounced visits to assess the home’s compliance with state regulations.

During an unannounced inspection on April 6 2022, CCLD investigators discovered a serious deficiency: a staff member, S1, had been working at the facility since May 2020 without a proper criminal record exemption transfer. The staff file contained an incorrect clearance form, and S1 was only authorized to work at a different facility. Because the employee was present in the home without the required clearance, the agency cited the home for a civil penalty of $500, calculated at $100 per day for a maximum of five days. The administrator was given an exit interview, a copy of the deficiency report, and information about appeal rights.

A subsequent annual inspection on August 30 2022 focused on infection control. The home had implemented the required COVID‑19 mitigation plan, with hand sanitizer readily available and adequate personal protective equipment stored. While the facility met most infection‑control standards, the investigators noted that only the administrators had been fit‑tested for N95 masks and issued a technical assistance advisory. No deficiencies were formally cited at that time.

The most recent unannounced inspection on August 7 2023 confirmed that Desert Cottage had addressed the earlier deficiency and maintained overall compliance. The investigators reviewed client and staff records, medication storage, fire safety, and environmental conditions, finding no deficiencies. However, one staff member still lacked a current CPR certification, and N95 fit testing remained incomplete. Overall, the pattern shows a facility that quickly rectifies regulatory lapses and maintains high standards in infection control, record‑keeping, and safety, with only minor ongoing staff‑training gaps.

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The information below is reported by the California Department of Social Services and Department of Public Health.
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Places of interest near Desert Cottages I

Address 2.6 miles from city center

Address 83617 Himalaya Drive Indio, CA 92203

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