Desert Cottages I
Assisted Living, Memory Care & Hospice Care · Riverside County, CA

Desert Cottages I

Assisted Living, Memory Care & Hospice Care · Riverside County, CA

Overview of Desert Cottages I

Ideally located in the peaceful residential of Himalaya Drive, Indio, CA, Desert Cottages I is a blissful retreat that specializes in dementia and Alzheimer’s care. Dedicated to residents’ welfare, the community also offers hospice care, transitioning program, and respite care. With its quaint and welcoming setting, the community strives to accommodate up to six residents. Keep peace of mind with a compassionate and highly trained team attending to your special needs 24/7, while retaining your independence.

Enhance cognition through stimulating activities that aims to keep residents happy and active. Pet therapy is also conducted to ease residents’ loneliness. Seek comfort in food and enjoy mealtimes with delightful and healthy meals catering to dietary needs and tastes. The community is great for those aiming to create memorable moments in their later years with its specially designed amenities and dedicated services.

(760) 342-7767
Bed community size
6-bed community Rank #1331 / 1658Bed count — State benchmarkedThis home is ranked 1331st out of 1658 homes in California. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
18 years in operation Rank #428 / 1486Years in operation — State benchmarkedThis home is ranked 428th out of 1486 homes in California. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 37 / 100 Rank #1606 / 2093Walk Score — State benchmarkedThis home is ranked 1606th out of 2093 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
83%
Rank #483 / 1409Occupancy rate — State benchmarkedThis home is ranked 483rd out of 1409 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1409. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
5 / 6
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceAugust 28, 2007
CountyRiverside
RCFE Number336413271

Ownership & Operating Entity

Desert Cottages I is legally operated by Desert Cottages L.l.c, and administrated by Elizabeth Hengstler.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactElizabeth Hengstler

Therapy & Rehabilitation

1 service
Respite Care

Additional Services

1 service
Dementia / Memory Care

Amenities & Lifestyle

Interactive Therapy & Engagement For Dementia Care
Pet Therapy
Transitioning Program

Contact Desert Cottages I

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

3 points above the California average for assisted living residences (76/100)

Inspection score: 79 out of 100. Letter grade C+. 3 points above the California average for assisted living residences (76/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 2 Worse Metrics worse than California average:
• Total visits (100% above)
• Other visits (171% above)
1 At Avg Metrics at California average:
• Official inspections (at CA avg)
7 Better Metrics better than California average:
• Total citations (60% below)
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (50% below)
• Citations per year (60% below)
• Citations per inspection (97% below)
• Complaint visits (31% below)
• Complaint investigations (40% below)
Latest Inspection March 3, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This Facility CA Average vs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 4 10 This facility has 60% fewer total citations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 2 3 This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 2 4 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Info Average citations per year since 2022. 1 2.5 This facility has 60% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 2.5).↓ 60% better
Citations per inspection Info Average citations per inspection. 0.1 3.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This Facility CA Average vs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 32 16 This facility has 100% more total visits than a typical California assisted living residence (32 vs. CA avg 16).↑ 100% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 9 13 This facility has 31% fewer complaint visits than a typical California assisted living residence (9 vs. CA avg 13).↓ 31% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 19 7 This facility has 171% more other visits than a typical California assisted living residence (19 vs. CA avg 7).↑ 171% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 4 4 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 6 10 This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • February 18, 2026 complaint investigation substantiated staff physically abused a resident, resulting in arrest and a $500 civil penalty for the facility.
  • December 3, 2025 complaint investigation substantiated a personal rights violation for restricting visiting hours by posting signs requiring approval for visits.
  • August 4, 2025 annual inspection found no deficiencies, with the facility clean and compliant in infection control, medication management, and disaster preparedness.

What does this home offer?

Total residents icon
Total residents icon

Total Residents: 6 Residents

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Pets Allowed

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Housing Options: 1 Bed / Semi-Private Room

Building type icon
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Building Type: Single-story

Transportation services icon
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Transportation Services

Parking Available icon

Parking Available

Housekeeping icon
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Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Places of interest near Desert Cottages I

Address 2.6 miles from city center Info Estimated distance in miles from Indio's city center to Desert Cottages I's address, calculated via Google Maps.

Calculate Travel Distance to Desert Cottages I

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Financial Assistance for
Assisted Living in California

Desert Cottages I is located in Indio, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Assisted Living around Riverside County

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
CalOaks Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Riverside (La Sierra)
74
Facility 74
CA AVG 103
Rank #970 / 1658
No
56
Facility 56
CA AVG 57
Rank #1181 / 2093
4
30
Facility 30
CA AVG 13
Rank #1261 / 1397
6
Facility 6
CA AVG 3
Rank #953 / 1164
12
Facility 12
CA AVG 13
Rank #569 / 1486
70.3%
Facility 70.3%
CA AVG 75.9%
Rank #794 / 1249
- Caloaks Care Group, Inc. Private / Shared Rooms
Desert Cottages I
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Indio
6
Facility 6
CA AVG 103
Rank #1331 / 1658
Yes
37
Facility 37
CA AVG 57
Rank #1606 / 2093
4
9
Facility 9
CA AVG 13
Rank #814 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
18
Facility 18
CA AVG 13
Rank #428 / 1486
83.3%
Facility 83.3%
CA AVG 75.9%
Rank #404 / 1249
A+ Desert Cottages L.l.c 1 Bed / Semi-Private Room
Allbrite Care Inc.
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Desert Hot Springs (Garnet)
6
Facility 6
CA AVG 103
Rank #1331 / 1658
No
0
Facility 0
CA AVG 57
Rank #2071 / 2093
--
0
Facility 0
CA AVG 3
Rank #1 / 1164
-- - - 1 Bed / Semi-Private Room
Goldware Senior Housing
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Riverside (Magnolia Center) - No
61
Facility 61
CA AVG 57
Rank #1014 / 2093
----- - - 1 Bed / 2 Bed

Frequently Asked Questions about Desert Cottages I

What neighborhood is Desert Cottages I in?

Desert Cottages I is in the Indio neighborhood of Indio.

Who is the owner of Desert Cottages I?

The legal owner and operator of Desert Cottages I is Desert Cottages L.l.c.

Is Desert Cottages I in a walkable area?

Desert Cottages I has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Desert Cottages I?

Desert Cottages I's occupancy is 83%.

Who is the administrator of Desert Cottages I?

Elizabeth Hengstler is the administrator of Desert Cottages I.

How many beds does Desert Cottages I have?

Desert Cottages I has 6 beds.

Has Desert Cottages I had any recent deficiencies or citations?

Desert Cottages I has had 5 recently reported deficiencies.

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