Inspection Reports for Desert Cottages II
83421 Himalaya Drive, Indio, CA 92203, Indio, CA, 92203
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, with the facility consistently meeting health and safety standards and licensing requirements. Several complaint investigations were unsubstantiated, showing no evidence of the alleged issues. The most recent report from October 30, 2025, had no deficiencies and noted no immediate health or safety concerns. An Immediate Exclusion order was issued to a staff member in August 2025, but no citations or further enforcement actions were reported. Overall, the facility’s record shows steady compliance and no serious problems over time.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
0 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
33% occupied
Based on a October 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy over time
Inspection Report
Census: 2
Capacity: 6
Deficiencies: 0
Date: Oct 30, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility to perform a health and safety check.
Findings
During the visit, no immediate health or safety concerns were observed at the time of the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee / Administrator | Met with Licensing Program Analyst during the inspection visit. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 2
Capacity: 6
Deficiencies: 0
Date: Oct 24, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. An exit interview was conducted and a copy of the report was provided to Caregiver Teri Duet.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Teri Duet | Caregiver | Met with the Licensing Program Analyst during the visit. |
| Elizabeth Hengstler | Administrator/Director | Named as facility administrator/director. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager. |
Inspection Report
Census: 2
Capacity: 6
Deficiencies: 0
Date: Oct 16, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
During the visit, the facility was toured and interviews were conducted. No immediate health and safety concerns were observed.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee / Administrator | Met with Licensing Program Analyst during the inspection and named in the report. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 2
Capacity: 6
Deficiencies: 0
Date: Oct 10, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
During the visit, the facility was toured and interviews were conducted. No immediate health and safety concerns were observed.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee / Administrator | Met with Licensing Program Analyst during the inspection. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Census: 3
Capacity: 6
Deficiencies: 0
Date: Oct 3, 2025
Visit Reason
An unannounced required annual inspection was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was found to be clean, well-maintained, and in compliance with infection control, physical plant, medication management, and disaster preparedness requirements. No deficiencies were cited during the visit.
Report Facts
Expiration date: 2026
Expiration date: 2026
Expiration date: 2027
Emergency drill date: Oct 3, 2025
Water temperature: 105.9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Administrator | Facility Administrator present during inspection |
| Terri Duet | Caregiver | Greeted Licensing Program Analyst and allowed entry for inspection |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the inspection visit |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Census: 3
Capacity: 6
Deficiencies: 0
Date: Sep 16, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The Licensing Program Analyst toured the facility and conducted interviews.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee / Administrator | Met with Licensing Program Analyst during the inspection visit. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 3
Capacity: 6
Deficiencies: 0
Date: Sep 8, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The Licensing Program Analyst toured the facility and conducted interviews.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee / Administrator | Met with Licensing Program Analyst during the inspection visit. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 3
Capacity: 6
Deficiencies: 0
Date: Sep 4, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The Licensing Program Analyst toured the facility, obtained pertinent documentation, and conducted interviews.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee / Administrator | Met during the inspection and received a copy of the report. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Terri Duet | Caregiver | Met by the Licensing Program Analyst during the visit. |
Inspection Report
Census: 3
Capacity: 6
Deficiencies: 0
Date: Aug 30, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The LPA toured the facility, obtained pertinent documentation, and conducted interviews.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Elizabeth Hengstler | Administrator/Director | Named as facility administrator/director. |
| Terri Duet | Caregiver | Met with the Licensing Program Analyst during the visit. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager. |
Inspection Report
Census: 3
Capacity: 6
Deficiencies: 0
Date: Aug 27, 2025
Visit Reason
The visit was an unannounced case management visit to deliver an Immediate Exclusion order for staff member Destiny Villalta.
Findings
During the visit, Licensing Program Analysts toured the facility, collected documentation, and issued an Immediate Exclusion order to staff Destiny Villalta, who then left the premises. No citations were issued during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee/Administrator | Met with Licensing Program Analysts during the visit and was informed of the purpose of the visit. |
| Destiny Villalta | Caregiver | Received Immediate Exclusion order and left the premises during the visit. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the case management visit. |
| Armando Perez | Licensing Program Analyst | Conducted the case management visit. |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 0
Date: Aug 22, 2025
Visit Reason
An unannounced Case Management visit was conducted regarding complaint control numbers 18-AS-20240408110606 and 18-AS-20241210103507.
Complaint Details
The visit was complaint-related, but no deficiencies were found and no substantiation status was stated.
Findings
No health and safety concerns were observed during the visit, and no deficiencies were cited according to California Health & Safety Code and Code of Regulations, Title 22.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Seo Jeon | Licensing Program Analyst | Conducted the unannounced Case Management visit. |
| Destiny Villalta | Administrator | Met with Licensing Program Analyst during the visit. |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 0
Date: Aug 21, 2025
Visit Reason
Licensing Program Analyst Seo Jeon made an unannounced visit to the facility to conduct a Case Management visit regarding a complaint report received on 12-06-2023.
Complaint Details
The visit was conducted in response to a complaint report received on 12-06-2023. No deficiencies or violations were found, and the complaint was not substantiated.
Findings
No health and safety concerns were observed during the visit. There are no deficiencies being cited per California Health & Safety Code and Code of Regulations, Title 22.
Report Facts
Capacity: 6
Census: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Destiny Villalta | Administrator | Met with Licensing Program Analyst during the inspection |
| Seo Jeon | Licensing Program Analyst | Conducted the unannounced complaint investigation visit |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 0
Date: Jul 8, 2025
Visit Reason
The visit was an unannounced Case Management inspection conducted regarding a complaint report #18-AS-20241203161122.
Complaint Details
The visit was triggered by a complaint report #18-AS-20241203161122. No deficiencies were found and no health or safety concerns were observed.
Findings
No health and safety concerns were observed during the visit, and no deficiencies were cited according to California Health & Safety Code and Code of Regulations, Title 22.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Destiny Villalta | Administrator | Met with Licensing Program Analysts during the inspection and allowed entry to the facility. |
| Seo Jeon | Licensing Program Analyst | Conducted the inspection and signed the report. |
| Janette Romero | Licensing Program Analyst | Conducted the inspection. |
| Elizabeth Hengstler | Administrator/Director | Named as facility administrator/director in the report header. |
Inspection Report
Census: 3
Capacity: 6
Deficiencies: 0
Date: Jun 26, 2025
Visit Reason
An unannounced visit was conducted by Licensing Program Analyst Abdoulaye Zerbo for a health and safety check of the facility.
Findings
No immediate health and safety concerns were observed during the visit. The facility does not have bedridden residents. Interviews and records review were conducted.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit and inspection. |
| Destiny Villalta | Administrator | Met with Licensing Program Analyst during the visit and received a copy of the report. |
Inspection Report
Census: 1
Capacity: 6
Deficiencies: 0
Date: Dec 11, 2024
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for case management purposes, including interviews and a health and safety check.
Findings
No health and safety concerns were observed during the visit. Further review is needed, with possible additional visits and phone interviews before a decision is rendered.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Destiny Villalta | Facility Administrator | Met with the Licensing Program Analyst during the visit. |
Inspection Report
Annual Inspection
Census: 1
Capacity: 6
Deficiencies: 0
Date: Oct 16, 2024
Visit Reason
Licensing Program Analysts conducted an unannounced visit to the facility for the purpose of conducting a required annual inspection.
Findings
The facility was found to be clean, well maintained, and in compliance with department requirements. No deficiencies were cited during the visit.
Report Facts
Fire drill date: Jul 1, 2024
Hot water temperature: 109.1
Fire extinguisher expiration: 202512
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Administrator | Facility administrator present during inspection |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the inspection |
| Armando Perez | Licensing Program Analyst | Conducted the inspection |
| Rikesha Stamps | Licensing Program Manager | Named in report |
Inspection Report
Census: 1
Capacity: 6
Deficiencies: 0
Date: Oct 16, 2024
Visit Reason
Licensing Program Analysts conducted an announced visit to the facility to interview Resident One regarding an open complaint unrelated to this facility.
Findings
During the visit, no issues or concerns were observed. An exit interview was conducted and the report was reviewed and provided to the licensee.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | licensee | Met with Licensing Program Analysts during the visit. |
Inspection Report
Annual Inspection
Census: 1
Capacity: 6
Deficiencies: 0
Date: Oct 28, 2023
Visit Reason
The Licensing Program Analyst conducted an unannounced required annual inspection of the facility on October 28, 2023.
Findings
The facility was found to be in compliance with no Title 22, Division 6 Regulation violations observed or cited. The physical plant, medications, food service, care and supervision, and records were all reviewed and found satisfactory.
Report Facts
Capacity: 6
Census: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Destiny Villalta | Administrator | Met with Licensing Program Analyst during inspection |
| Venus Mixson | Licensing Program Analyst | Conducted the inspection |
| Elizabeth Hengstler | Administrator | Named as facility administrator |
| Jazmond D Harris | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 0
Date: Jun 15, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-04-08 alleging that facility staff were not keeping accurate resident records and were dispensing discontinued medication to a resident.
Complaint Details
The complaint alleged that on March 24, 2021, resident #1's supplements were discontinued but the licensee and staff continued to give these supplements and had inaccurate Medication Administration Records. The finding was unsubstantiated.
Findings
The investigation found the allegation unsubstantiated as there was no evidence or witnesses to corroborate the claim that discontinued supplements were given or that inaccurate record keeping occurred.
Report Facts
Facility capacity: 6
Resident census: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rayshaun Nickolas | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Elizabeth Hengstler | Administrator | Facility administrator mentioned in the report |
| Destiny Villalta | Caregiver | Met with Licensing Program Analyst during the investigation |
| Karen Clemons | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 0
Date: Apr 25, 2023
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 01/14/2021 regarding staff administering medication without a prescription and staff not wearing face masks.
Complaint Details
The complaint involved two allegations: 1) Staff administering medication without a prescription, and 2) Staff not wearing face masks. Both allegations were found unsubstantiated due to lack of evidence or witnesses.
Findings
The investigation found both allegations to be unsubstantiated. Staff and administrator interviews confirmed that medication was prescribed by a physician and that staff always wore masks with appropriate PPE available at the facility.
Report Facts
Facility Capacity: 6
Census: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Licensee/Administrator | Met during investigation and provided statements regarding medication administration and PPE policies |
| Rayshaun Nickolas | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Annual Inspection
Census: 5
Capacity: 6
Deficiencies: 0
Date: Oct 10, 2022
Visit Reason
An unannounced annual inspection was conducted focusing on infection control measures at the facility.
Findings
The inspection found that the facility had implemented adequate infection control measures, including Covid-19 postings, hand hygiene supplies, PPE availability, and regular cleaning protocols. No deficiencies were noted at the time of the visit.
Report Facts
Staff present: 1
Residents present: 5
Facility capacity: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Hengstler | Administrator | Facility Administrator present during inspection |
| Chinwe Nwogene | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Date: Oct 18, 2021
Visit Reason
An unannounced annual inspection was conducted with an emphasis on infection control to evaluate the facility's compliance with Community Care Licensing guidelines.
Findings
The inspection found insufficient proper signage and insufficient PPE supplies, but sufficient hand hygiene supplies and cleaning provisions. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Yolanda Delgado | Licensing Program Analyst | Conducted the inspection visit. |
| Elizabeth Hengstler | Administrator | Facility administrator met during the inspection. |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 0
Date: Jun 29, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2019-11-27 regarding chemical restraint of a resident, denial of visitors, and denial of telephone use.
Complaint Details
The complaint involved allegations that facility staff chemically restrained a resident, did not allow the resident to have visitors, and did not allow the resident to use the telephone. All allegations were investigated and deemed unfounded.
Findings
The investigation found all allegations to be unfounded based on resident interviews, staff interviews, record reviews, and observations. No evidence was found that residents were chemically restrained, denied visitors, or denied telephone access.
Report Facts
Capacity: 6
Census: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Torres | Licensing Program Analyst | Conducted the complaint investigation |
| Elizabeth Hengstler | Administrator | Facility administrator interviewed during investigation |
| Ian Hartzel-Russell | Care Staff | Met with during the investigation visit |
| Nedra Brown | Licensing Program Manager | Named in report as Licensing Program Manager |
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