Inspection Reports for
Desert Cottages III

43745 Pettirosso St, Indio, CA 92203, Indio, CA, 92203

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 0.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

88% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025

Occupancy

Latest occupancy rate 0% occupied

Based on a October 2025 inspection.

Occupancy rate over time

0% 30% 60% 90% 120% Aug 2022 Apr 2024 May 2025 Sep 2025 Oct 2025 Oct 2025

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Oct 30, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee Elizabeth Hengstler.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicenseeMet with Licensing Program Analyst during the visit
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit
Anthony PerezLicensing Program ManagerNamed on the report

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Oct 10, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee Elizabeth Hengstler.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicenseeMet with Licensing Program Analyst during the inspection visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Oct 10, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, the facility was toured and no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicenseeMet with Licensing Program Analyst during the visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Sep 26, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicenseeMet with Licensing Program Analyst during the inspection.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Sep 26, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, the facility was toured and no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet with Licensing Program Analyst during the inspection visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Sep 16, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee Elizabeth Hengstler.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicenseeMet with Licensing Program Analyst during the visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Sep 16, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicenseeMet with Licensing Program Analyst during the visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Aug 30, 2025

Visit Reason
Licensing Program Analysts conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, no immediate health and safety concerns were observed. An exit interview was conducted and a copy of the report was provided to the licensee.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicenseeMet with Licensing Program Analysts during the visit.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: Aug 30, 2025

Visit Reason
Licensing Program Analysts conducted an unannounced visit to the facility for a health and safety check.

Findings
During the visit, no immediate health and safety concerns were observed at the facility.

Employees mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet with Licensing Program Analysts during the inspection.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit.
Armando PerezLicensing Program AnalystConducted the unannounced visit.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: May 15, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility to issue an amended report to clarify the reported allegation(s).

Findings
No immediate health and safety concerns were observed during the visit. An amended version of a report originally delivered on 12-11-2024 was signed by the facility representative.

Employees mentioned
NameTitleContext
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and issued the amended report.
Elizabeth HengstlerAdministrator/DirectorMet with Licensing Program Analyst during the visit and signed the amended report.

Inspection Report

Capacity: 6 Deficiencies: 0 Date: May 15, 2025

Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility to issue an amended report to clarify the reported allegation(s).

Findings
No immediate health and safety concerns were observed during the visit. An amended version of a report originally delivered on 12-11-2024 was signed by the facility administrator.

Employees mentioned
NameTitleContext
Elizabeth HengstlerAdministratorMet with Licensing Program Analyst during the visit and signed the amended report.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and issued the amended report.

Inspection Report

Annual Inspection
Capacity: 6 Deficiencies: 0 Date: Aug 21, 2024

Visit Reason
An unannounced one-year required visit was conducted to evaluate the facility's compliance with licensing requirements.

Findings
No immediate violations or concerns were observed during the visit. The facility was found to be prepared for residents once fire sprinklers are installed, with all safety equipment operable and proper documentation in place.

Report Facts
Facility capacity: 6 Census: 0 Water temperature: 120

Employees mentioned
NameTitleContext
Elizabeth HengstlerAdministratorAdministrator present during inspection and named in report

Inspection Report

Annual Inspection
Capacity: 6 Deficiencies: 0 Date: Aug 21, 2024

Visit Reason
An unannounced one-year required visit was conducted to evaluate the facility's readiness and compliance with licensing requirements.

Findings
No immediate violations or concerns were observed during the visit. The facility was found to be well-maintained with proper safety measures, adequate supplies, and required certifications in place, although no residents were present at the time.

Report Facts
Facility capacity: 6 Census: 0 Water temperature: 120

Employees mentioned
NameTitleContext
Elizabeth HengstlerAdministratorMet during inspection and named in report
Valerie FloresLicensing Program AnalystConducted the inspection
Rikesha StampsLicensing Program ManagerNamed in report

Inspection Report

Complaint Investigation
Capacity: 6 Deficiencies: 0 Date: Apr 17, 2024

Visit Reason
An unannounced complaint investigation was conducted regarding the allegation that staff were prohibiting the Long Term Ombudsman from touring the facility.

Complaint Details
The complaint alleging that staff were prohibiting the Long Term Ombudsman from touring the facility was investigated and found to be unfounded.
Findings
The investigation found that the facility had no residents since 2021 and was last used as a COVID-19 surge facility. No evidence was found to support the allegation, and the complaint was determined to be unfounded.

Report Facts
Facility capacity: 6 Census: 0

Employees mentioned
NameTitleContext
Sara MartinezLicensing EvaluatorConducted the complaint investigation
Tricia DanielsonLicensing Program ManagerConducted the complaint investigation
Elizabeth HengstlerAdministratorFacility administrator interviewed during investigation

Inspection Report

Annual Inspection
Capacity: 6 Deficiencies: 0 Date: Aug 7, 2023

Visit Reason
The Licensing Program Analyst conducted an unannounced annual inspection to evaluate the facility's compliance with regulatory requirements.

Findings
The facility was found to be clean, well-maintained, and in good repair with no deficiencies observed. All required plans, records, and safety measures were in place and up to date.

Report Facts
Fire alarms observed: 11 Carbon monoxide detectors observed: 1 Fire extinguishers on site: 1 Staff present: 2 Food supply duration - nonperishable: 7 Food supply duration - perishable: 2 Water temperature: 105

Employees mentioned
NameTitleContext
Elizabeth HengstlerAdministratorConducted facility tour and was present during inspection
Kathleen BanrasavongLicensing Program AnalystConducted the inspection
Jazmond D HarrisSupervisorSupervisor overseeing the inspection

Inspection Report

Annual Inspection
Capacity: 6 Deficiencies: 0 Date: Aug 7, 2023

Visit Reason
The inspection was an unannounced annual inspection conducted to evaluate the facility's compliance with regulatory requirements.

Findings
The facility was found to be clean, well-maintained, and in compliance with regulations. No deficiencies were observed during the inspection.

Report Facts
Fire alarms observed: 11 Carbon monoxide detectors observed: 1 Fire extinguishers observed: 1 Food supply duration - nonperishable: 7 Food supply duration - perishable: 2 Staff present: 2

Employees mentioned
NameTitleContext
Elizabeth HengstlerAdministratorConducted facility tour and tested smoke and carbon monoxide alarms

Inspection Report

Annual Inspection
Capacity: 6 Deficiencies: 1 Date: Aug 30, 2022

Visit Reason
The inspection was an unannounced annual inspection limited to infection control conducted by Licensing Program Analyst Crystal Colvin.

Findings
The facility was found to be successfully incorporating COVID-19 infection control best practices including availability of hand sanitizer, stocked bathrooms (though missing paper towels), adequate PPE supplies, staff training on infection control and PPE use, visitor and staff symptom screening, and negative COVID-19 test requirements for new staff and residents. A Technical Assistance Advisory Note was issued regarding the use of cloth towels instead of paper towels.

Deficiencies (1)
Bathrooms were missing paper towels; residents used cloth towels to dry hands.

Employees mentioned
NameTitleContext
Elizabeth HengstlerAdministratorMet with Licensing Program Analyst during inspection and provided information on infection control practices.
Crystal ColvinLicensing Program AnalystConducted the annual infection control inspection.
Joel EsquivelSupervisorSupervisor overseeing the inspection.

Inspection Report

Annual Inspection
Capacity: 6 Deficiencies: 1 Date: Aug 30, 2022

Visit Reason
The inspection was an unannounced annual inspection limited to infection control to evaluate the facility's compliance with COVID-19 best practices and mitigation plans.

Findings
The Licensing Program Analyst found the facility successfully incorporating infection control measures including availability of hand sanitizer, PPE supplies, staff training on COVID-19 protocols, and visitor screening. A Technical Assistance Advisory Note was issued due to the absence of paper towels in bathrooms, with cloth towels available for hand drying.

Deficiencies (1)
Bathrooms were missing paper towels for hand drying.

Employees mentioned
NameTitleContext
Elizabeth HengstlerAdministratorMet with Licensing Program Analyst during inspection and discussed infection control practices.
Crystal ColvinLicensing Program AnalystConducted the annual infection control inspection.
Joel EsquivelLicensing Program ManagerNamed as Licensing Program Manager on the report.

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