Inspection Reports for
Desert Cove Assisted Living
13660 MOUNTAIN VIEW ROAD, DESERT HOT SPRINGS, CA, 92240
Back to Facility ProfileDeficiencies (over last year)
Deficiencies (over last year)
0 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
84% occupied
Based on a November 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Census: 47
Capacity: 56
Deficiencies: 0
Date: Nov 13, 2025
Visit Reason
The visit was an unannounced case management health and safety check following an incident report alleging that a staff member made a threat toward a resident.
Complaint Details
The visit was triggered by a complaint alleging threatening behavior by a staff member toward a resident. The staff member was terminated. Additional follow-up may occur prior to a final determination.
Findings
No immediate health or safety risks were observed during the visit. The staff member involved in the incident was terminated by the facility.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Heather Scott | Executive Director | Met during the inspection and named in relation to staff termination following the incident. |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the unannounced visit. |
| Anthony Perez | Licensing Program Manager | Named in the report header. |
Inspection Report
Complaint Investigation
Census: 49
Capacity: 56
Deficiencies: 0
Date: Oct 23, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff did not provide adequate care and supervision resulting in a resident wandering away from the facility in the heat.
Complaint Details
The complaint alleged inadequate care and supervision leading to a resident wandering away during elevated temperatures. The allegation was unsubstantiated as the resident was confirmed to have the right to leave the facility unsupervised and no staff neglect was found.
Findings
The investigation found no evidence that staff neglected their responsibilities or failed to follow the resident’s care plan. The allegation was unsubstantiated based on interviews, records review, and direct observations.
Report Facts
Capacity: 56
Census: 49
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Heather Scott | Executive Director | Met during investigation and named in report |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the complaint investigation |
| Anthony Perez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Original Licensing
Capacity: 56
Deficiencies: 0
Date: May 6, 2025
Visit Reason
The inspection was a pre-licensing visit related to a Change of Ownership (CHOW) for a Residential Care Facility for Elderly (RCFE).
Findings
The facility met all operational requirements for licensure, including fire clearance, physical plant safety, and adequate supplies. The inspection found the facility clean, in good repair, and hazard-free with all required certifications and safety equipment in place.
Report Facts
Fire extinguisher expiration date: 2026
Fire clearance approval date: Feb 27, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Heather Scott | Executive Director | Met during inspection and received report copy |
| Jason Mullen | Chief Operation Officer | Met during inspection and received report copy |
| Abdoulaye Zerbo | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Census: 51
Capacity: 56
Deficiencies: 0
Date: Apr 2, 2025
Visit Reason
The visit was an office evaluation for Component II completion related to a change of ownership (CHOW) application for the Desert Cove Assisted Living Facility.
Findings
The applicant and administrator successfully completed Component II, demonstrating understanding of licensing laws and facility operation requirements. No deficiencies or violations were cited in this report.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Heather Scott | Administrator | Participant in Component II interview and facility administrator. |
| Ginger Po | CEO | Participant in Component II interview. |
| Biridiana Cisneros | Licensing Program Manager | Named as Licensing Program Manager on the report. |
| Diamond Law | Licensing Program Analyst | Named as Licensing Program Analyst on the report. |
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