Inspection Reports for
Desert Cove Assisted Living

13660 MOUNTAIN VIEW ROAD, DESERT HOT SPRINGS, CA, 92240

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Deficiencies (over last year)

Deficiencies (over last year) 0 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

Same as California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2025

Occupancy

Latest occupancy rate 84% occupied

Based on a November 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

0% 30% 60% 90% 120% Apr 2025 May 2025 Oct 2025 Nov 2025

Inspection Report

Census: 47 Capacity: 56 Deficiencies: 0 Date: Nov 13, 2025

Visit Reason
The visit was an unannounced case management health and safety check following an incident report alleging that a staff member made a threat toward a resident.

Complaint Details
The visit was triggered by a complaint alleging threatening behavior by a staff member toward a resident. The staff member was terminated. Additional follow-up may occur prior to a final determination.
Findings
No immediate health or safety risks were observed during the visit. The staff member involved in the incident was terminated by the facility.

Employees mentioned
NameTitleContext
Heather ScottExecutive DirectorMet during the inspection and named in relation to staff termination following the incident.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit.
Anthony PerezLicensing Program ManagerNamed in the report header.

Inspection Report

Complaint Investigation
Census: 49 Capacity: 56 Deficiencies: 0 Date: Oct 23, 2025

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff did not provide adequate care and supervision resulting in a resident wandering away from the facility in the heat.

Complaint Details
The complaint alleged inadequate care and supervision leading to a resident wandering away during elevated temperatures. The allegation was unsubstantiated as the resident was confirmed to have the right to leave the facility unsupervised and no staff neglect was found.
Findings
The investigation found no evidence that staff neglected their responsibilities or failed to follow the resident’s care plan. The allegation was unsubstantiated based on interviews, records review, and direct observations.

Report Facts
Capacity: 56 Census: 49

Employees mentioned
NameTitleContext
Heather ScottExecutive DirectorMet during investigation and named in report
Abdoulaye ZerboLicensing Program AnalystConducted the complaint investigation
Anthony PerezSupervisorSupervisor overseeing the investigation

Inspection Report

Original Licensing
Capacity: 56 Deficiencies: 0 Date: May 6, 2025

Visit Reason
The inspection was a pre-licensing visit related to a Change of Ownership (CHOW) for a Residential Care Facility for Elderly (RCFE).

Findings
The facility met all operational requirements for licensure, including fire clearance, physical plant safety, and adequate supplies. The inspection found the facility clean, in good repair, and hazard-free with all required certifications and safety equipment in place.

Report Facts
Fire extinguisher expiration date: 2026 Fire clearance approval date: Feb 27, 2025

Employees mentioned
NameTitleContext
Heather ScottExecutive DirectorMet during inspection and received report copy
Jason MullenChief Operation OfficerMet during inspection and received report copy
Abdoulaye ZerboLicensing Program AnalystConducted the inspection

Inspection Report

Census: 51 Capacity: 56 Deficiencies: 0 Date: Apr 2, 2025

Visit Reason
The visit was an office evaluation for Component II completion related to a change of ownership (CHOW) application for the Desert Cove Assisted Living Facility.

Findings
The applicant and administrator successfully completed Component II, demonstrating understanding of licensing laws and facility operation requirements. No deficiencies or violations were cited in this report.

Employees mentioned
NameTitleContext
Heather ScottAdministratorParticipant in Component II interview and facility administrator.
Ginger PoCEOParticipant in Component II interview.
Biridiana CisnerosLicensing Program ManagerNamed as Licensing Program Manager on the report.
Diamond LawLicensing Program AnalystNamed as Licensing Program Analyst on the report.

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