Inspection Reports for
Dignity Home Care LLC II
8554 Capricorn Way, San Diego, CA 92126, San Diego, CA, 92126
Back to Facility ProfileDeficiencies (last 6 years)
Deficiencies (over 6 years)
1.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
55% better than California average
California average: 4 deficiencies/yearDeficiencies per year
8
6
4
2
0
Occupancy
Latest occupancy rate
50% occupied
Based on a January 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Plan of Correction
Census: 3
Capacity: 6
Deficiencies: 2
Date: Jan 6, 2026
Visit Reason
The visit was a Plan of Correction (POC) unannounced inspection to review corrections made by the licensee regarding previously issued deficiencies.
Findings
The deficiencies related to incomplete resident records and reporting requirements issued on 01/05/2026 were corrected as of the inspection date. An exit interview was conducted and licensing rights were provided to the licensee.
Deficiencies (2)
Incomplete resident records
Reporting requirements deficiency
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Greeted Licensing Program Analyst and involved in correction of deficiencies |
| Fahima Nazreen | Licensee | Present during inspection and acknowledged receipt of licensing rights |
| Natasha Persaud | Licensing Program Analyst | Conducted the Plan of Correction visit |
| Lizzette Tellez | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 5
Date: Jan 5, 2026
Visit Reason
The inspection visit was conducted as a Case Management - Deficiencies visit triggered by a complaint investigation to assess compliance and observe deficiencies at the facility.
Complaint Details
The visit was complaint-related and substantiated as deficiencies were observed including unsecured medication storage and incomplete resident records.
Findings
The inspection found multiple deficiencies including unsecured medication storage accessible to residents, insufficient and unsanitary food supply, incomplete resident records, an outdated resident appraisal, and failure to complete an incident report for a resident who left and did not return. A civil penalty was assessed for repeat violations within 12 months.
Deficiencies (5)
Medications were not centrally stored and were accessible to residents, posing an immediate health and safety risk.
The quality and quantity of food did not meet requirements, with insufficient and unsanitary food storage.
Resident records were incomplete and not maintained for all residents and a former resident.
Pre-Admission Appraisal was not completed for one resident and a former resident.
An incident report was not submitted for a resident who left and did not return.
Report Facts
Capacity: 6
Census: 3
Deficiencies cited: 5
Civil penalty: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Named in relation to findings including medication storage, resident records, and incident report |
| Petra Galindez | Staff | Facility staff who greeted Licensing Program Analyst and received report |
| Natasha Persaud | Licensing Program Analyst | Conducted the inspection and authored the report |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 1
Date: Jul 23, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations including unlawful eviction, failure to provide nutritious quality meals, and failure to provide planned activities for residents.
Complaint Details
The complaint investigation was triggered by an allegation of unlawful eviction of Resident #1 who was denied return to the facility after hospital discharge on 06/09/2021. The allegation was substantiated. Additional allegations regarding inadequate meals and lack of activities were investigated and found unsubstantiated.
Findings
The allegation of unlawful eviction was substantiated, with evidence that the facility denied a resident's return after hospital discharge without providing a 30-day written eviction notice. The allegations regarding poor quality meals and lack of planned activities were unsubstantiated based on interviews and observations.
Deficiencies (1)
Eviction Procedures. The licensee did not provide a 30-day written eviction notice to a resident who was denied return to the facility after hospital discharge.
Report Facts
Capacity: 6
Census: 5
Deficiencies cited: 1
Plan of Correction Due Date: Jul 30, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Raushon Ahmed | Administrator | Facility administrator involved in the investigation and cited for eviction violation |
| Petra Galindez | Staff | Met with Licensing Program Analyst during the investigation and received report and licensee rights |
| Lizzette Tellez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 2
Date: May 9, 2025
Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for the facility.
Findings
The facility was generally clean, sanitary, and in good repair with compliant safety measures and adequate supplies. However, deficiencies were cited related to staff not ensuring residents were treated with dignity and incomplete resident records for some residents.
Deficiencies (2)
Staff did not ensure residents were treated with dignity, including entering rooms without knocking and a resident wearing a cut sweatshirt.
Resident records were incomplete for 2 out of 6 residents, posing potential health, safety, and personal rights risks.
Report Facts
Census: 6
Total Capacity: 6
Plan of Correction Due Date: Jun 6, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Administrator involved in inspection and exit interview |
| Fahima Nazreen | Licensee | Licensee involved in inspection and exit interview |
| Natasha Persaud | Licensing Program Analyst | Conducted the inspection and authored the report |
| Robyn Clark | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 2
Capacity: 6
Deficiencies: 0
Date: May 29, 2024
Visit Reason
An unannounced required annual inspection was conducted to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited. All required safety equipment, furnishings, and documentation were present and compliant.
Report Facts
Perishable food supply: 2
Non-perishable food supply: 7
Hot water temperature: 114
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Met during inspection and involved in facility operations |
| Natasha Persaud | Licensing Program Analyst | Conducted the inspection |
| Fahima Nazreen | Licensee present during the visit | |
| Petra Galindez | Staff | Accompanied Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 0
Date: Mar 6, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that facility staff did not afford a resident dignity by moving their personal belongings without consent.
Complaint Details
The complaint alleged that Licensee staff moved Resident #1's personal belongings within their bedroom without consent, thereby not affording dignity. The allegation was found unsubstantiated based on interviews, observations, and record reviews.
Findings
The investigation found that staff sometimes moved resident belongings only to facilitate cleaning and bed linen changes, with reasonable efforts to communicate with the resident. Interviews with the resident and other residents supported that dignity was maintained. The allegation was unsubstantiated.
Report Facts
Capacity: 6
Census: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dang Nguyen | Licensing Program Analyst | Conducted the complaint investigation visit |
| Raushon Ahmed | Administrator | Facility administrator involved in the investigation |
| Petra Gelindec | Caregiver | Caregiver interviewed during the investigation |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 0
Date: Aug 2, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff handled residents in a rough manner.
Complaint Details
The complaint alleged that staff handled residents roughly, including pulling residents' arms and legs during care. Interviews with staff, residents, and outside sources revealed inconsistent statements and no evidence to substantiate the allegation. The complaint was unsubstantiated.
Findings
The investigation included interviews, facility tour, and record review. Conflicting information was obtained, and no preponderance of evidence was found to support the allegation. The complaint was deemed unsubstantiated.
Report Facts
Capacity: 6
Census: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation |
| Petra Galindez | Staff | Interviewed during the investigation and received report and licensee rights |
| Raushon Ahmed | Administrator | Interviewed during the investigation |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 1
Date: Jul 28, 2023
Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations that staff yelled at a resident and did not address the resident's needs.
Complaint Details
The complaint investigation was substantiated for the allegation that staff yelled at a resident with Major Neurocognitive Disorder who wanders and repeatedly asks for food. The allegation that staff did not address the resident's needs was unsubstantiated.
Findings
The allegation that staff yelled at a resident was substantiated based on interviews and evidence, while the allegation that staff did not address the resident's needs was unsubstantiated due to inconsistent statements and lack of supporting evidence. The facility was cited for failure to protect the personal rights of one resident.
Deficiencies (1)
Failure to protect the personal rights for 1 out of 6 residents in care, posing a personal rights risk.
Report Facts
Capacity: 6
Census: 6
Deficiency count: 1
Plan of Correction Due Date: Aug 25, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Petra Galindez | Staff | Met with during investigation and named in findings |
| Raushon Ahmed | Administrator | Administrator provided explanations and was involved in investigation |
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 0
Date: Dec 28, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations of neglect resulting in a resident sustaining an unexplained injury and staff being unable to communicate with a resident's authorized representative due to a language barrier.
Complaint Details
The complaint involved allegations of neglect causing a resident's unexplained injury (a black eye) and staff's inability to communicate with a resident's authorized representative due to a language barrier. The allegations were deemed unsubstantiated after investigation.
Findings
The investigation found inconsistent statements and insufficient evidence to support the allegations. The resident was observed with a black eye, but the cause was unknown and no neglect or abuse was suspected. Communication issues due to language barriers were not substantiated as staff and residents reported effective communication.
Report Facts
Capacity: 6
Census: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation |
| Raushon Ahmed | Administrator | Interviewed regarding the allegations |
| Petra Galindez | Staff | Interviewed during the investigation and received Licensee Rights |
| Lizzette Tellez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Deficiencies: 0
Date: Apr 21, 2022
Visit Reason
An unannounced annual required licensing inspection was conducted to verify compliance with statutes, regulations, and other written requirements relevant to protecting the health of residents and staff, including infection control practices.
Findings
No deficiencies were observed during the visit. The facility's COVID-19 Mitigation Plan, including disinfection, testing, vaccination, screening protocols, and use of personal protective equipment, was evaluated and found compliant.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Met with Licensing Program Analyst during inspection and acknowledged receipt of licensing rights. |
| Natasha Persaud | Licensing Program Analyst | Conducted the unannounced annual required licensing inspection. |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 0
Date: Apr 21, 2022
Visit Reason
An unannounced complaint investigation was conducted following allegations that staff did not treat a resident with dignity and that the licensee did not safeguard the resident's belongings.
Complaint Details
The complaint was unsubstantiated after investigation. Allegations included staff yelling at a resident and theft of resident's jewelry. Interviews and evidence did not support these claims.
Findings
The investigation found that staff's loud voice could be misinterpreted as yelling but no evidence supported the allegations of mistreatment. The claim of stolen personal belongings was unsubstantiated due to inconsistent statements and lack of evidence.
Report Facts
Capacity: 6
Census: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Interviewed regarding allegations and investigation findings |
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 0
Date: Jan 13, 2022
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that the facility does not have running hot water.
Complaint Details
The complaint alleging the facility does not have running hot water was investigated and found to be unfounded, meaning the allegation was false or without reasonable basis.
Findings
The complaint was found to be unfounded after the Licensing Program Analyst toured the facility, interviewed staff and outside sources, and confirmed that hot water was available and operating within the regulated temperature range.
Report Facts
Hot water temperature: 115
Facility capacity: 6
Census: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Raushon Ahmed | Administrator | Facility administrator interviewed during investigation |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 0
Date: Oct 19, 2021
Visit Reason
An unannounced complaint investigation was conducted following allegations that staff threatened a resident and did not safeguard the resident's personal property.
Complaint Details
The complaint involved allegations that Staff #1 threatened to throw away Resident #1's clothing and was not safeguarding the resident's personal property by throwing away magazines and jewels. The investigation was unsubstantiated due to lack of evidence and inconsistent statements.
Findings
The investigation found no witnesses or evidence to substantiate the allegations. Interviews and observations indicated inconsistent statements and insufficient evidence to support the claims, resulting in the allegations being deemed unsubstantiated.
Report Facts
Capacity: 6
Census: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Met with during the complaint investigation and discussed allegations |
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation visit |
| John Rante | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 3
Capacity: 6
Deficiencies: 0
Date: Oct 19, 2021
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff yelled at a resident.
Complaint Details
The complaint alleged that Staff #1 yelled at Resident #1 for leaving the facility daily due to concerns about COVID-19 exposure. The investigation was unsubstantiated based on interviews and lack of evidence.
Findings
The investigation found inconsistent statements and no preponderance of evidence to support the allegation that staff yelled at the resident. Staff and resident interviews confirmed no yelling was witnessed, and the allegation was deemed unsubstantiated.
Report Facts
Capacity: 6
Census: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Met with during the investigation and discussed the allegation |
| Natasha Persaud | Licensing Program Analyst | Conducted the complaint investigation visit |
| John Rante | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Follow-Up
Census: 5
Capacity: 6
Deficiencies: 0
Date: May 28, 2021
Visit Reason
Licensing Program Analyst Natasha Persaud conducted a case management visit to follow-up on an incident reported to Community Care Licensing involving a resident who was missing from the facility.
Findings
The resident was found safe after climbing out of a window and leaving the facility unnotified. The facility followed proper notification procedures and no deficiencies were cited during the visit.
Report Facts
Census: 5
Total Capacity: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raushon Ahmed | Administrator | Facility administrator involved in the incident and visit |
| Natasha Persaud | Licensing Program Analyst | Conducted the case management visit |
| John Rante | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Annual Inspection
Census: 5
Capacity: 6
Deficiencies: 0
Date: May 17, 2021
Visit Reason
Licensing Program Analyst Natasha Persaud conducted an unannounced annual required licensing inspection to verify compliance with statutes, regulations, and other requirements relevant to protecting the health of residents and staff, including infection control practices.
Findings
The facility was found to be in compliance with infection control practices, including COVID-19 mitigation measures, with no deficiencies observed during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Natasha Persaud | Licensing Program Analyst | Conducted the unannounced annual required licensing inspection. |
| Rana Huq | Administrator | Met with Licensing Program Analyst during the inspection. |
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