Inspection Report Summary
The most recent inspection on August 18, 2025, found the facility in compliance with no deficiencies cited during complaint investigations. Prior inspections showed a mixed record, with a significant number of deficiencies identified in early 2025, particularly related to failure to implement resident care plans, improper transfer techniques causing injury, inadequate activities of daily living (ADL) care, environmental cleanliness, infection control, and medication management. A substantiated complaint in March 2025 found the facility failed to follow a resident’s care plan during transfers, resulting in a fracture, but follow-up inspections in April 2025 confirmed corrective actions were implemented and compliance was restored. Several complaint investigations over the past years were unsubstantiated, and enforcement actions such as fines or license suspensions were not listed in the available reports. The trend suggests improvement since early 2025, with recent inspections showing no deficiencies and effective correction of prior issues.
Deficiencies (last 6 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a August 2025 inspection.
Occupancy over time
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA #1 | Certified Nursing Assistant | Named in neglect finding for improper transfer of Resident #1 |
| Administrator | Verified facility investigation and expectations for care plan adherence | |
| Nurse Practitioner | Nurse Practitioner | Notified of resident's injury and ordered transfer to hospital |
| Registered Nurse | Registered Nurse | Assessed resident after improper transfer |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA #1 | Certified Nursing Assistant | Named in the finding for improper transfer of Resident #1 leading to injury |
| Administrator | Verified facility investigation findings regarding the transfer incident | |
| Nurse Practitioner | NP | Notified of resident's injury and ordered transfer to hospital |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA #1 | Certified Nursing Assistant | Admitted to transferring Resident #1 using the wrong method and not following the care plan |
| Administrator | Verified the investigation findings and confirmed expectations for staff to follow care plans and use the kiosk | |
| Registered Nurse (RN) | Registered Nurse | Assessed Resident #1 after the fall and found no immediate injury |
| Nurse Practitioner (NP) | Nurse Practitioner | Notified of Resident #1's condition and ordered transfer to hospital after fracture diagnosis |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #1 | Named in medication cart left unlocked and EMAR visible finding | |
| Director of Nursing | Confirmed multiple deficiencies including medication cart security, infection control, and care plan implementation | |
| Certified Nurse Assistant #4 | Observed not wearing gown during enhanced barrier precautions | |
| Licensed Practical Nurse #3 | Confirmed resident fingernails needed trimming | |
| Housekeeping Supervisor | Confirmed use of ineffective cleaning chemicals for C. diff and housekeeping cart lock issues | |
| Infection Preventionist | Responsible for infection control program and notification of housekeeping for isolation rooms | |
| Administrator | Interviewed regarding staffing data submission and infection control issues |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #1 | LPN | Named in medication cart unlocked and unsecured medication finding |
| Director of Nursing | DON | Named in multiple findings including call light accessibility, ADL care, fluid restriction monitoring, medication storage, infection control |
| Director of Clinical Education | Provided staff education on call light accessibility, ADL care, chemical storage, medication cart security, maintenance reporting, and infection control | |
| Housekeeping Supervisor | Named in chemical storage and infection control cleaning findings | |
| Maintenance Director | Named in findings related to environmental repairs and maintenance | |
| Infection Preventionist | Named in infection control findings regarding enhanced barrier precautions and communication failures |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Assessed residents after deficiencies and confirmed expectations for call light accessibility, care plan implementation, and fluid restriction monitoring |
| Maintenance Director | Maintenance Director | Responsible for facility repairs and maintenance; acknowledged unawareness of some maintenance issues until survey |
| RN #1 | Registered Nurse | Confirmed environmental and resident care issues including broken equipment and hygiene concerns |
| LPN #1 | Licensed Practical Nurse | Discussed fluid restriction monitoring and documentation for Resident #32 |
| Nurse Practitioner | Nurse Practitioner | Reviewed fluid restriction orders and care plans for Resident #32 |
| Certified Nurse Aide #6 | Certified Nurse Aide | Observed poor oral care for Resident #12 |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Assessed residents after deficiencies, confirmed expectations for call light accessibility and ADL care, and involved in corrective actions |
| Registered Nurse #1 | Registered Nurse | Confirmed environmental and resident care deficiencies including broken bed rail and dirty curtains |
| Licensed Practical Nurse #1 | Licensed Practical Nurse | Documented fluid intake and acknowledged issues with monitoring fluid restrictions |
| Maintenance Director | Maintenance Director | Responsible for repairs and maintenance, acknowledged unawareness of some deficiencies, and implemented corrective actions |
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Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Nurses | Director of Nurses (DON) | Confirmed staff are expected to ensure call lights are within reach and acknowledged failures in care plan implementation and fluid monitoring. |
| CNA #4 | Certified Nursing Assistant | Confirmed call light was inaccessible to Resident #42. |
| RN #2 | Registered Nurse | Verified call light was out of reach for Resident #32 and exposed wires on bed remote control. |
| CNA #2 | Certified Nursing Assistant | Admitted leaving call light out of reach for Resident #32. |
| Housekeeper #2 | Housekeeper | Reported air conditioner leaking and towels changed daily. |
| Maintenance Supervisor | Maintenance Supervisor | Unaware of some maintenance issues including leaking air conditioner and broken headboard. |
| RN #1 | Registered Nurse | Confirmed mice droppings, broken equipment, and clutter in resident rooms. |
| Maintenance Director | Maintenance Director | Confirmed lack of notification about maintenance issues and bed/mattress disrepair. |
| CNA #6 | Certified Nurse Aide | Confirmed poor oral care for Resident #12. |
| LPN #1 | Licensed Practical Nurse | Admitted incomplete monitoring of Resident #32's fluid intake. |
| Nurse Practitioner | Nurse Practitioner | Agreed failure to monitor fluid intake could exacerbate resident's condition. |
| CNA #5 | Certified Nurse Aide | Assigned to Resident #111 and confirmed long jagged fingernails not reported. |
| LPN #3 | Licensed Practical Nurse | Confirmed responsibility for trimming nails of diabetic Resident #111. |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| LPN #1 | Licensed Practical Nurse | Confirmed EMAR visibility on medication cart and fluid intake documentation issues |
| DON | Director of Nursing | Confirmed multiple deficiencies including call light accessibility, EMAR privacy, infection control, medication cart security, and fluid intake monitoring |
| CNA #4 | Certified Nursing Assistant | Confirmed call light accessibility issues for Resident #42 |
| RN #2 | Registered Nurse | Confirmed call light accessibility and exposed wires on bed remote control |
| Housekeeper #5 | Housekeeper | Confirmed housekeeping cart lock issues and chemical storage |
| Administrator | Facility Administrator | Acknowledged deficiencies in environment, staffing data, infection control, and housekeeping |
| RN #1 | Registered Nurse | Confirmed mice droppings and infection control lapses |
| Maintenance Supervisor | Maintenance Supervisor | Acknowledged unreported maintenance issues including mice droppings and broken equipment |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Registered Nurse #1 | Registered Nurse | Interviewed regarding wound vac dressing and documentation |
| Director of Clinical Education | Director of Clinical Education | Provided education to licensed nurses on treatment and documentation |
| Director of Nursing Services | Director of Nursing Services | Responsible for reviewing treatment documentation and auditing compliance |
| Administrator | Administrator | Interviewed and agreed wound vac dressing should have been changed as ordered |
| Wound Care Nurse Practitioner | Nurse Practitioner | Provided progress notes and verified wound vac dressing adherence |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Registered Nurse #1 | Registered Nurse | Interviewed regarding wound vac dressing and documentation |
| NP #1 | Wound Care Nurse Practitioner | Completed progress note and interviewed regarding wound vac dressing adherence and harm |
| Director of Nursing | Director of Nursing | Involved in wound vac removal and responsible for wound care at the time |
| Administrator | Administrator | Interviewed and agreed wound vac dressing should have been changed as ordered |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| RN #1 | Registered Nurse Supervisor | Assessed Resident #1 after elopement, notified administration, and participated in investigation and staff in-services. |
| ADM | Administrator | Received Immediate Jeopardy template, led investigation, contacted State Agency and Attorney General's Office, and oversaw corrective actions. |
| ADON | Assistant Director of Nursing / Interim Director of Nurses | Confirmed kitchen door was unsecured, participated in staff in-services, and confirmed care planning for Resident #1. |
| RN #2 | MDS/Care Plan Nurse | Completed and revised care plan for Resident #1 including elopement risk. |
| Maintenance Director | Checked and confirmed malfunctioning kitchen door alarms, coordinated installation of new locks and alarms. | |
| CNA #3 | Certified Nursing Assistant | Participated in locating Resident #1 after elopement and reported Resident #1's wandering behavior. |
| CNA #4 | Certified Nursing Assistant | Assigned to Resident #1, redirected him before elopement, and participated in locating Resident #1. |
| Resident Representative | Provided background on Resident #1's wandering history and consented to behavioral health evaluation. |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #3 | LPN | Confirmed Resident #2's condition and staffing issues |
| Licensed Practical Nurse #2 | LPN | Confirmed bathing schedule and shaving for Resident #6 |
| Licensed Practical Nurse #5 | LPN | Confirmed staffing issues and resident care concerns |
| Director of Nurses | DON | Confirmed staffing and care deficiencies, call light issues |
| Administrator | Acknowledged staffing, linen, and environmental issues | |
| Certified Nurse Assistant #1 | CNA | Reported staffing shortages and resident care delays |
| Certified Nurse Assistant #3 | CNA | Confirmed linen shortages and resident care issues |
| Maintenance Staff #2 | Confirmed floor damage and washer repair details | |
| Housekeeper #4 | Confirmed cleaning deficiencies in resident rooms | |
| Laundry Staff #3 | Assistant Supervisor | Reported washer breakdown and staffing issues |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #3 | LPN | Confirmed Resident #2's nurse and discussed lack of linens and open window. |
| Certified Nurse Assistant #3 | CNA | Resident #2's CNA who confirmed lack of linens and window open. |
| Director of Nurses | DON | Confirmed deficiencies in care plans, staffing, and resident care. |
| Administrator | Confirmed issues with linens, staffing, and environmental concerns. | |
| Laundry Staff #1 | Reported no clean linens available during inspection. | |
| Maintenance Staff #2 | Confirmed floor damage and call light issues. | |
| Licensed Practical Nurse #5 | LPN | Reported staffing issues and inadequate showers. |
| Workforce Manager | Acknowledged staffing scheduling problems and lack of training. |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #3 | LPN | Resident #2's nurse, confirmed lack of linens and open window |
| Certified Nurse Assistant #3 | CNA | Resident #2's CNA, confirmed lack of linens and frequent occurrence |
| Administrator | Confirmed issues with linens, window open, laundry problems, and floor hazards | |
| Director of Nurses | DON | Confirmed resident rights violations and staffing issues |
| Laundry Staff #1 | Confirmed no clean linens or blankets available | |
| Licensed Practical Nurse #4 | LPN | Confirmed floor hazards and use of yellow poles |
| Maintenance Staff #2 | Confirmed floor damage and washer issues | |
| Certified Nurse Assistant #5 | CNA | Reported complaints about cleanliness and garbage buildup |
| Environmental Manager | New manager, unaware of washer breakdown and linen issues | |
| Licensed Practical Nurse #5 | LPN | Reported staffing issues and inadequate showers |
| Workforce Manager | Untrained in staffing scheduling, unaware of staffing shortages |
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Routine| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN) #4 | Confirmed Resident #90 wanted to be shaved | |
| Certified Nursing Assistant (CNA) #4 | Assigned to Resident #90 and shaved him | |
| Director of Nursing (DON) | Interviewed regarding shaving care plans and staff responsibilities | |
| Certified Nursing Assistant (CNA) #1 | Interviewed about shaving residents during baths/showers | |
| Minimum Data Set Nurse (MDS) | Confirmed care plan noncompliance for call light and medication notification | |
| Licensed Practical Nurse (LPN) #1 | Confirmed shaving care and environmental issues in Resident #83's room | |
| District Manager for Housekeeping | Confirmed residue and air conditioner filter issues in Resident #83's room | |
| Administrator | Confirmed environmental deficiencies and potential resident health risks |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| LPN #2 | Licensed Practical Nurse | Named in infection control deficiency related to oxygen tubing storage |
| Director of Nursing | Director of Nursing | Involved in assessment and corrective actions for hand splint and oxygen tubing deficiencies |
| District Dietary Manager | District Dietary Manager | Involved in dietary staff in-service and monitoring of dishwashing temperatures and ice machine cleaning |
| Maintenance Supervisor | Maintenance Supervisor | Responsible for cleaning ice machine and monitoring |
| Certified Nurse Aide #2 | Certified Nurse Aide | Mentioned in relation to hand splint deficiency and nourishment refrigerator cleanliness |
| Occupational Therapist | Occupational Therapist | Provided evaluation and treatment recommendations for resident's hand splint |
| Administrator | Administrator | Confirmed deficiencies related to ice machine cleanliness and nourishment refrigerator conditions |
| Assistant Director of Nursing | Assistant Director of Nursing | Responsible for ensuring Unit Secretaries clean resident nourishment refrigerators |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| LPN #1 | Licensed Practical Nurse | Failed to notify physician of elevated blood sugar for Resident #15. |
| CNA #3 | Certified Nurse Assistant | Confirmed Resident #102's call light was on the floor and not in reach. |
| Director of Nursing | Director of Nursing | Assessed residents, confirmed deficiencies, and provided oversight of corrective actions. |
| District Dietary Manager | Dietary Manager | Confirmed improper dishwashing temperatures and unclean ice machine. |
| Maintenance Director | Maintenance Director | Responsible for ice machine cleaning. |
| Licensed Practical Nurse #2 | Licensed Practical Nurse | Removed oxygen tubing from floor and replaced it for Resident #49. |
| Occupational Therapist | Occupational Therapist | Evaluated Resident #108 and confirmed splint was not applied. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Assessed Resident #90 and confirmed no negative effects from deficient practice; interviewed regarding shaving policy |
| Licensed Practical Nurse #1 | Licensed Practical Nurse | Interviewed confirming Resident #90 wanted to be shaved and staff should provide shaving |
| Certified Nursing Assistant #4 | Certified Nursing Assistant | Assigned to Resident #90 and provided shaving on 11/1/2023 |
| Certified Nursing Assistant #1 | Certified Nursing Assistant | Interviewed about shaving residents during baths or showers |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #4 | LPN | Confirmed Resident #90 wanted to be shaved |
| Certified Nursing Assistant #4 | CNA | Assigned to Resident #90 and performed shaving |
| Director of Nursing | DON | Assessed residents, confirmed care plan requirements, and provided interviews regarding care plan and shaving practices |
| Certified Nursing Assistant #1 | CNA | Confirmed shaving should be part of bathing/showering |
| Licensed Practical Nurse #1 | LPN | Confirmed shaving practices and environmental concerns |
| Nurse Practitioner | NP | Assessed Resident #15 after elevated blood sugar and Resident #109's hand |
| District Manager for Housekeeping | Housekeeping Manager | Confirmed environmental issues with residue and air conditioner |
| Administrator | Facility Administrator | Confirmed environmental issues and corrective actions |
| Director of Clinical Education | Clinical Education Director | Provided in-service training on care plans, shaving, and environmental reporting |
| Corporate Nursing Home Administrator | Administrator | In-serviced maintenance staff on air conditioner cleaning and maintenance |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #1 | LPN | Interviewed regarding blood sugar notification and care plan compliance |
| Licensed Practical Nurse #2 | LPN | Confirmed unsecured oxygen cylinder and oxygen tubing on floor |
| Licensed Practical Nurse #3 | LPN | Did not notify NP of elevated blood sugar for Resident #15 |
| Certified Nurse Assistant #1 | CNA | Interviewed about shaving residents and refrigerator cleanliness |
| Certified Nurse Assistant #2 | CNA | Confirmed resident nourishment refrigerator uncleanliness |
| Certified Nurse Assistant #3 | CNA | Confirmed call light placement issue for Resident #102 |
| Certified Nurse Assistant #4 | CNA | Interviewed about shaving Resident #90 |
| Director of Nursing | DON | Multiple interviews confirming deficiencies and care plan issues |
| Occupational Therapist | OT | Confirmed splint not applied to Resident #108 and worsening contracture |
| District Dietary Manager | Manager | Confirmed ice machine uncleanliness and dishwashing temperature issues |
| Administrator | Administrator | Confirmed multiple deficiencies including ice machine and nourishment refrigerators |
| Minimum Data Set Nurse | MDS Nurse | Confirmed care plan non-compliance and impact on resident care |
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Life Safety| Name | Title | Context |
|---|---|---|
| Maintenance Director | Performed manual fire alarm panel reset and was educated on importance of fire alarm panel transmission | |
| Maintenance Supervisor | Unable to reset fire alarm panel to normal and verified observation during exit interview | |
| Administrator | Acknowledged finding and educated Maintenance Director and Assistant on fire alarm panel importance |
Inspection Report
Life Safety| Name | Title | Context |
|---|---|---|
| Maintenance Supervisor | Unable to reset fire alarm panel to normal mode; verified observation during exit interview | |
| Administrator | Acknowledged the finding and educated Maintenance Director and Assistant on fire alarm panel importance | |
| Maintenance Director | Performed manual fire alarm panel reset to normal on 10/30/2023 and received education on fire alarm panel importance | |
| Maintenance Assistant | Educated on importance of ensuring fire alarm panel transmits normally |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Registered Nurse #1 | Registered Nurse | Confirmed black and pink substances in bathtub and toilet in room W24 |
| Housekeeping Supervisor | Confirmed presence of black substances around toilets and acknowledged cleaning issues | |
| Housekeeping District Manager | Confirmed unsanitary conditions and potential resident risks; responsible for in-service training and monitoring | |
| Administrator | Confirmed unsanitary conditions and potential resident risks; involved in monitoring and corrective action | |
| Floor Technician #1 | Confirmed dried black and pink substances in bathroom |
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Routine| Name | Title | Context |
|---|---|---|
| Registered Nurse (RN)/Clinical Director | Interviewed regarding nail care policy and resident #125's condition. | |
| Certified Nursing Assistant (CNA) #1 | Interviewed and observed regarding nail care and call system. | |
| RN #1 | Confirmed need for nail care to prevent skin breakdown or infection. | |
| Maintenance Director | Responsible for repairs and maintenance; interviewed about environmental issues and call system repairs. | |
| Housekeeping Supervisor | Interviewed about reporting maintenance issues and cleaning schedules. | |
| Facility Administrator | Interviewed about facility policies, environmental issues, and call system functionality. | |
| Licensed Practical Nurse (LPN) #7 | Interviewed regarding call system alarm issues and resident safety. | |
| Licensed Practical Nurse (LPN) #8 | Interviewed regarding housekeeping and call system. | |
| Certified Nursing Assistant (CNA) #2 | Interviewed about call system usage and reliance on visual signals. | |
| Licensed Practical Nurse (LPN) #5 | Reported call system audible alarm not working for weeks/months. | |
| Licensed Practical Nurse (LPN) #6 | Reported residents were given bells due to call system alarm failure. | |
| Certified Nursing Assistant (CNA) #3 | Reported call system sound alarm not working. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Maintenance Director | Named in findings related to environmental repairs and call light system maintenance | |
| Administrator | Named in findings related to incident reporting and call light system oversight | |
| Certified Nursing Assistant #1 | CNA | Mentioned in relation to call light system observations and resident care |
| Licensed Practical Nurse #8 | LPN | Mentioned in relation to reporting room conditions and housekeeping |
| Registered Nurse / Clinical Director | RN | Mentioned in relation to nail care deficiency |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| RN/Clinical Director | Registered Nurse/Clinical Director | Interviewed regarding nail care policy and pressure ulcer assessments |
| Director of Nursing Services | Director of Nursing | Interviewed regarding wound assessments and facility nursing practices |
| Assistant Director of Nursing Services | Assistant Director of Nursing | Interviewed regarding wound assessments and nursing staff roles |
| Maintenance Director | Maintenance Director | Interviewed regarding facility maintenance, repairs, and call light system |
| Facility Administrator | Facility Administrator | Interviewed regarding facility environment and call light system deficiencies |
| Licensed Practical Nurse #3 | Licensed Practical Nurse | Provided pressure ulcer treatment and dressing changes |
| Licensed Practical Nurse #5 | Licensed Practical Nurse | Interviewed regarding call light system malfunction |
| Licensed Practical Nurse #6 | Licensed Practical Nurse | Interviewed regarding call light system and resident bells |
| Licensed Practical Nurse #7 | Licensed Practical Nurse | Interviewed regarding call light system malfunction and resident bells |
| Licensed Practical Nurse #8 | Licensed Practical Nurse | Interviewed regarding housekeeping and call light system |
| Certified Nursing Assistant #1 | Certified Nursing Assistant | Interviewed regarding call light system and resident care |
| Certified Nursing Assistant #2 | Certified Nursing Assistant | Interviewed regarding call light system |
| Certified Nursing Assistant #3 | Certified Nursing Assistant | Interviewed regarding call light system |
| Housekeeping Supervisor | Housekeeping Supervisor | Interviewed regarding environmental issues reporting |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Maintenance Director | Named in findings related to environmental repairs and medication storage lock box installation. | |
| Administrator | Named in findings related to transfer notification and call light system issues. | |
| Registered Nurse #1 | RN | Named in findings related to refusal of care and nail care deficiencies. |
| Licensed Practical Nurse #3 | LPN | Named in findings related to pressure ulcer treatment and wound measurements. |
| Social Services | Named in findings related to failure to notify family of hospital transfer. | |
| Director of Nursing | DON | Named in findings related to wound care oversight and medication storage. |
| Assistant Director of Nursing | ADON | Named in findings related to wound care and medication storage. |
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Routine| Name | Title | Context |
|---|---|---|
| Maintenance Director | Interviewed regarding maintenance rounds and call system repairs. | |
| Licensed Practical Nurse #8 | LPN | Interviewed about electronic reporting system for repairs and housekeeping. |
| Facility Administrator | Administrator | Confirmed environmental issues, call system problems, and notification policies. |
| Housekeeping Supervisor | Reported ongoing environmental issues and communication with maintenance. | |
| Licensed Practical Nurse #7 | LPN | Confirmed safety hazards and housekeeping cleaning schedules. |
| Registered Nurse #1 | RN | Confirmed resident care refusals and nail care needs. |
| Minimum Data Set Nurse | Confirmed lack of care plan for refusal of ADL care. | |
| Assistant Administrator | Confirmed documentation requirements for care refusals. | |
| Certified Nursing Assistant #1 | CNA | Reported on call system audible alarm and resident assistance. |
| Licensed Practical Nurse #3 | LPN | Performed wound treatments and measurements. |
| Nurse Practitioner | NP | Provided guidance on wound assessments. |
| Assistant Director of Nursing | ADON | Discussed wound care responsibilities and narcotics storage. |
| Director of Nursing | DON | Discussed wound care oversight and narcotics storage. |
| Licensed Practical Nurse #1 | LPN | Observed medication storage and narcotics lock box. |
| Licensed Practical Nurse #2 | LPN | Interviewed about narcotics lock box requirements. |
| Licensed Practical Nurse #5 | LPN | Reported call system audible alarm failure. |
| Licensed Practical Nurse #6 | LPN | Reported call system issues and resident bell distribution. |
| Licensed Practical Nurse #7 | LPN | Reported call system audible alarm failure and resident bell use. |
| Certified Nursing Assistant #3 | CNA | Reported call system audible alarm failure and resident bell use. |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON) | Spoke with Resident #1's husband about medication errors and confirmed reconciliation failures |
| Licensed Practical Nurse #1 | LPN | Discharged Resident #1 and did not reconcile medications properly |
| Licensed Practical Nurse #2 | LPN | Discharged Resident #1 and confirmed failure to reconcile medications |
| Licensed Practical Nurse #3 | LPN | Discharged Resident #15 and confirmed failure to check medication reconciliation box |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Dietary Staff #1 | Identified as not wearing PPE appropriately; educated and placed in disciplinary process | |
| Dietary Staff #2 | Identified as not wearing PPE appropriately; educated and placed in disciplinary process | |
| District Manager for Healthcare Services Group | Educated dietary staff on PPE use and placed non-compliant employees in disciplinary process | |
| Director of Clinical Education | Started education with all team members on proper PPE use | |
| Director of Nurses | Director of Nurses (DON) | Confirmed facility failed to ensure proper infection control practices |
| Dietary Manager | Provided in-services on PPE usage and precautions to prevent COVID-19 spread |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Dietary Staff #1 | Identified for improper mask use; educated and placed in disciplinary process | |
| Dietary Staff #2 | Identified for improper mask use; educated and placed in disciplinary process | |
| District Manager for Healthcare Services Group | Educated dietary staff on 2/9/2021 and 2/10/2021 regarding PPE compliance | |
| Director of Clinical Education | Started education with all team members on proper PPE use on 2/10/2021 | |
| Director of Nurses | Director of Nursing (DON) | Confirmed facility failed to ensure proper infection control practices |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| LPN #1 | Licensed Practical Nurse | Observed not wearing mask properly; received verbal correction and re-education. |
| LPN #2 | Licensed Practical Nurse | Observed not wearing mask properly; received verbal correction and re-education. |
| Social Worker | Tested positive for COVID-19 but was not informed timely; worked in close proximity to others without masks. | |
| MDS Nurse #4 | MDS Nurse | Worked in close proximity to COVID-positive Social Worker without mask; had not received test results. |
| Human Resources Officer | Tested positive for COVID-19 but was not informed timely; worked while symptomatic. | |
| Administrator | Facility Administrator | Delayed obtaining COVID test results from lab, failed to notify employees of positive results, suspended pending investigation. |
| Director of Nursing (DON) | Director of Nursing | Involved in infection control oversight; confirmed staff noncompliance with mask use. |
| Assistant Director of Nursing Services (ADNS) | Assistant Director of Nursing Services | Provided re-education to staff on proper PPE use. |
| Director of Clinical Operations (DCO) | Director of Clinical Operations | Provided education on PPE and infection control. |
Inspection Report
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Administrator | Failed to timely obtain and communicate COVID-19 test results, resulting in delayed notification of positive employees and suspension. | |
| Assistant Director of Nursing Services (ADNS) | Provided re-education to staff on proper PPE use after deficiencies were identified. | |
| Director of Nursing Services (DNS) | Involved in education and monitoring of staff PPE compliance and COVID-19 testing. | |
| Licensed Practical Nurse (LPN) #1 | Observed not wearing mask properly and received verbal correction. | |
| Licensed Practical Nurse (LPN) #2 | Observed not wearing mask and received verbal correction. | |
| Social Worker | Tested positive for COVID-19 but was not informed of results for weeks. | |
| Human Resources Officer | Tested positive for COVID-19 but was not informed of results for weeks. | |
| MDS Nurse #4 | Observed working without mask in close proximity to Social Worker. |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #1 | Licensed Practical Nurse | Observed and intervened in the abuse incident, assessed Resident #1 for injuries, notified Administrator and Director of Nursing |
| Certified Nursing Assistant #1 | Certified Nursing Assistant | Perpetrator of physical abuse against Resident #1, suspended and terminated after substantiation |
| Certified Nursing Assistant #2 | Certified Nursing Assistant | Witnessed and attempted to calm Resident #1 during the incident |
| Director of Nursing | Director of Nursing | Confirmed psychosocial evaluation and medication changes for Resident #1, commented on CNA #1's work history |
| Dietary Worker #1 | Dietary Worker | Witnessed initial incident involving Resident #1 in the kitchen and reported Resident #1's behavior |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA #1 | Certified Nursing Assistant | Named in resident abuse finding for pushing Resident #1 into a chair and subsequently suspended and terminated |
| Licensed Practical Nurse #1 | Licensed Practical Nurse | Witnessed the abuse incident and assessed Resident #1 for injuries |
| Director of Nursing | Director of Nursing | Notified of the incident and involved in corrective actions |
| Administrator | Facility Administrator | Notified of the incident |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Nursing (DON) | Confirmed restraint evaluation overdue, acknowledged unclean rooms, and discussed care plan deficiencies. | |
| Administrator | Directed housekeeping and maintenance actions, confirmed fire alarm and fire drill deficiencies, and oversaw corrective actions. | |
| Director of Clinical Education | Provided education on care plans, restraint assessments, and nebulizer equipment handling. | |
| Registered Nurse Assessment Coordinator (RNAC) | Conducted audits of restraint evaluations, care plans, and discharge assessments. | |
| Certified Nursing Assistant (CNA) #3 | Failed to respond timely to call light for Resident #106 and turned off call light without assistance. | |
| Certified Nursing Assistant (CNA) #4 | Aware of Resident #76's long fingernails but did not report to nurse. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding restraint evaluation and call light response |
| Certified Nursing Assistant #4 | CNA | Assigned to Resident #76 and aware of long and dirty fingernails |
| Certified Nursing Assistant #3 | CNA | Did not respond timely to Resident #106's call light |
| Director of Clinical Education | Director of Clinical Education | Provided education to staff on restraint assessments and ADL care |
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