Diversicare of Safe Haven
Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Southaven, MS

Diversicare of Safe Haven

Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Southaven, MS
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Diversicare of Safe Haven accepts Medicaid and Medicare.

Inspection History

In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.

Since 2020 · 6 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 154 deficiencies 41 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Mississippi state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Mississippi state average
Overall vs. MS average 2 Worse Metrics worse than Mississippi average:
• Total deficiencies (340% above)
• Deficiencies per inspection (21% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMS Averagevs. MS Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 15435 This facility has 340% more total deficiencies than a typical Mississippi nursing home (154 vs. MS avg 35).↑ 340% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.83.15 This facility has 21% more deficiencies per inspection than a typical Mississippi nursing home (3.8 vs. MS avg 3.15).↑ 21% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMS Averagevs. MS Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4115 This facility has had 173% more total inspections than the Mississippi average (41 vs. MS avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 173% more

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Average Mississippi avg: 2.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.03
17% better than Mississippi average

Mississippi average: 2.44

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.30
55% better than Mississippi average

Mississippi average: 2.88

Short-stay resident measures
Above average Mississippi avg: 1.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.9%
29% better than Mississippi average

Mississippi average: 27.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.6%
50% better than Mississippi average

Mississippi average: 15.3%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with Mississippi average

Mississippi average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 35.2%
34% worse than Mississippi average

Mississippi average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.9%
28% better than Mississippi average

Mississippi average: 50.6%

Places of interest near Diversicare of Safe Haven

Address 1.7 miles from city center Info Estimated distance in miles from Southaven's city center to Diversicare of Safe Haven's address, calculated via Google Maps. — 1.33 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)

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Address

Compare Nursing Homes around Southaven

Info below is compiled from CMS reports & the MS State Dept. of Health (MSDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Mississippi average is: 48.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
DeSoto Healthcare Center
NH
HOS
PC
RC
SNF
Southaven (Brook Hollow)
120
Facility 120
MS AVG 70
Rank #22 / 265
75.8%
Facility 75.8%
MS AVG 85.9%
Rank #92 / 105
-12%
4.45
Facility 4.45
MS AVG 4.63
Rank #55 / 116
-30%-4%
$9.3k
Facility $9.3k
MS AVG $40.1k
Rank #69 / 117
17
Facility 17
MS AVG 16.9
Rank #58 / 113
2.8
Facility 2.8
MS AVG 3.8
Rank #18 / 113
291A+
25
Facility 25
MS AVG 37
Rank #194 / 282
Desoto Healthcare Inc
$10.6MFiscal year ending 12/2023
Facility $10.6MFiscal year ending 12/2023
MS AVG $8.5M
Rank #27 / 110
$5.0MFiscal year ending 12/2023
Facility $5.0MFiscal year ending 12/2023
MS AVG $4.1M
Rank #20 / 110
47.4%Fiscal year ending 12/2023
Facility 47.4%Fiscal year ending 12/2023
MS AVG 48%
Rank #60 / 110
255296
Diversicare of Southaven
NH
HOS
MC
SNF
Southaven (West End)
140
Facility 140
MS AVG 70
Rank #14 / 265
94.3%
Facility 94.3%
MS AVG 85.9%
Rank #21 / 105
+10%
4.01
Facility 4.01
MS AVG 4.63
Rank #94 / 116
+28%-14%
$59.2k
Facility $59.2k
MS AVG $40.1k
Rank #102 / 117
40
Facility 40
MS AVG 16.9
Rank #108 / 113
5.0
Facility 5.0
MS AVG 3.8
Rank #87 / 113
7132-
22
Facility 22
MS AVG 37
Rank #205 / 282
Hannah Davis
$15.7MFiscal year ending 06/2024
Facility $15.7MFiscal year ending 06/2024
MS AVG $8.5M
Rank #4 / 110
$6.7MFiscal year ending 06/2024
Facility $6.7MFiscal year ending 06/2024
MS AVG $4.1M
Rank #6 / 110
42.6%Fiscal year ending 06/2024
Facility 42.6%Fiscal year ending 06/2024
MS AVG 48%
Rank #90 / 110
255109

Financial Assistance for
Nursing Home in Mississippi

Diversicare of Safe Haven is located in Southaven, Mississippi.
Here are the financial assistance programs available to residents in Mississippi.

Get Financial aid guidance

Elderly and Disabled Waiver

Mississippi Medicaid E&D Waiver

Age 65+ or disabled
General Mississippi resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $4,000 individual, higher than most states
MS

Higher asset limit; rural focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Meals ($6/meal)

Mississippi Caregiver Respite Program

MS NFCSP Respite

Age Caregiver of someone 60+
General Mississippi resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
MS

Limited slots; rural emphasis.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Assisted Living (AL) Waiver

Mississippi Assisted Living Waiver

Age 65+ or disabled
General Mississippi resident, Medicaid-eligible, NFLOC, living in approved AL facility.
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT required.
Asset Limits $4,000 (individual), $6,000 (couple).
MS

Only for AL facilities with waiver contracts; small program size.

Benefits
Personal care Meals Medication management Respite Transportation within AL facility

Independent Living (IL) Waiver

Mississippi Independent Living Waiver

Age 16+ (65+ for seniors)
General Mississippi resident, Medicaid-eligible, NFLOC but capable of self-direction.
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT required.
Asset Limits $4,000 (individual), $6,000 (couple).
MS

Self-directed care; limited to in-home settings.

Benefits
Personal care (4-6 hours/day) Respite (~200 hours/year) Home mods Assistive tech Transition services

Medicare Savings Program (MSP)

Mississippi Medicare Savings Program

Age 65+ or disabled
General Mississippi resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MS

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Mississippi Homemaker Program

Mississippi Homemaker Program (via Area Agencies on Aging)

Age 60+
General Mississippi resident, not Medicaid-eligible, needs assistance with daily living.
Income Limits (2025) ~$1,063/month (100% FPL, individual); prioritizes low-income.
Asset Limits Not strictly assessed; need-based focus.
MS

10 AAAs; waitlist possible due to funding caps.

Benefits
Homemaker services (2-4 hours/day, e.g., cleaning, meal prep) Respite (~2 days/year) Transportation Meals

VA Aid and Attendance (A&A) and Housebound Benefits

Mississippi VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Mississippi resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MS

High veteran population in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Diversicare of Safe Haven

Who is the owner of Diversicare of Safe Haven?

Diversicare of Safe Haven is legally operated by Diversicare of Southaven, LLC, and administered by Victoria Fierova.

Is Diversicare of Safe Haven in a walkable area?

Diversicare of Safe Haven has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Diversicare of Safe Haven?

Diversicare of Safe Haven's occupancy is 97%.

Are pets allowed at Diversicare of Safe Haven?

No, Diversicare of Safe Haven has a no-pet policy.

Who is the administrator of Diversicare of Safe Haven?

Victoria Fierova is the administrator of Diversicare of Safe Haven.

How many beds does Diversicare of Safe Haven have?

Diversicare of Safe Haven has 140 beds.

Has Diversicare of Safe Haven had any deficiencies?

Diversicare of Safe Haven has had 154 reported deficiencies according to records from Mississippi State Department of Health (MSDH).

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