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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
In the heart of Southaven, Mississippi, Diversicare of Safe Haven stands as a pillar of support, offering a blend of memory care and assisted living services that resonate with the unique needs of seniors. It’s a warm and inviting home where caregivers guide residents on their wellness journeys. The center’s commitment to memory care is evident in every detail, ensuring that those facing cognitive challenges receive personalized attention.
Amidst its bustling community, Diversicare of Safe Haven embraces the essence of assisted living, creating an environment that goes beyond just care. With a holistic approach that encompasses physical, emotional, and social dimensions, the center offers residents a wealth of engaging programs, cozy accommodations, and a genuine sense of belonging. Here, seniors are cherished members of a vibrant community that values their individuality and seeks to enrich their lives in meaningful and memorable ways.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 67th out of 100 homes in Mississippi.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 38m per day | ■ Avg State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 45m per day | ▼ 31% State avg: 1h 5m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 6m per day | ▼ 15% State avg: 2h 29m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 2m per day | ▼ 14% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ■ Avg State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 18m per day | ▼ 18% State avg: 22m per day · National avg: 29m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
23% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #5 / 101Payroll — state benchmarkedThis home is ranked 5th out of 101 homes in Mississippi.Shows total annual staff payroll benchmarked to the Mississippi average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Mississippi average: 82.3%Diversicare of Safe Haven is legally operated by Diversicare of Southaven,, and administrated by LLC Charles Small.
In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Mississippi state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | MS Average | vs. MS Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 154 | 45 | This facility has 242% more total deficiencies than a typical Mississippi nursing home (154 vs. MS avg 45).↑ 242% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 25.7 | 7.5 | This facility has 243% more deficiencies per year than a typical Mississippi nursing home (25.7 vs. MS avg 7.5).↑ 243% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 18, 2025, found the facility in compliance with no deficiencies cited during complaint investigations. Prior inspections showed a mixed record, with a significant number of deficiencies identified in early 2025, particularly related to failure to implement resident care plans, improper transfer techniques causing injury, inadequate activities of daily living (ADL) care, environmental cleanliness, infection control, and medication management. A substantiated complaint in March 2025 found the facility failed to follow a resident’s care plan during transfers, resulting in a fracture, but follow-up inspections in April 2025 confirmed corrective actions were implemented and compliance was restored. Several complaint investigations over the past years were unsubstantiated, and enforcement actions such as fines or license suspensions were not listed in the available reports. The trend suggests improvement since early 2025, with recent inspections showing no deficiencies and effective correction of prior issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMississippi average 4.4
Last Health inspection on Mar 2025
Mississippi average 16.9
Mississippi average 3.83
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 40 citations resulted from standard inspections; 14 of 40 resulted from complaint investigations; and 6 of 40 came from combined inspections (standard and complaint).
100% worse than Mississippi averageMississippi average: 1
5
355% worse than Mississippi averageMississippi average: 1.1
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 26, 2025
Corrected
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 26, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 20, 2025
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Mar 20, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Diversicare of Safe Haven is located in Southaven, Mississippi.
Here are the financial assistance programs available to residents in Mississippi.
2.7 miles from city center
Estimated distance in miles from Southaven's city center to Diversicare of Safe Haven's address, calculated via Google Maps.
— 1.33 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
43% worse than Mississippi averageMississippi average ratio: 1.69:1
5% worse than Mississippi averageMississippi average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Total hours from contractors
3,984 contractor hours this quarter
| Certified Nursing Assistant | 58 | 0 | 58 | 24,910 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 25 | 0 | 25 | 8,364 | 91 | 100% | 7.9 |
| Registered Nurse | 17 | 0 | 17 | 4,737 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 2,042 | 73 | 80% | 8.1 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,029 | 81 | 89% | 6.9 |
| Qualified Social Worker | 0 | 4 | 4 | 647 | 71 | 78% | 6.2 |
| RN Director of Nursing | 1 | 0 | 1 | 616 | 70 | 77% | 8.8 |
| Administrator | 0 | 1 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 509 | 63 | 69% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 492 | 62 | 68% | 7.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 490 | 75 | 82% | 6.5 |
| Nurse Practitioner | 1 | 1 | 2 | 488 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 446 | 55 | 60% | 8.1 |
| Physical Therapy Assistant | 0 | 1 | 1 | 445 | 64 | 70% | 7 |
| Other Dietary Services Staff | 1 | 0 | 1 | 411 | 64 | 70% | 6.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 242 | 64 | 70% | 3.6 |
| Occupational Therapy Aide | 0 | 3 | 3 | 171 | 28 | 31% | 5.9 |
| Medical Director | 0 | 1 | 1 | 45 | 9 | 10% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 44 | 11 | 12% | 4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
134Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.0
13% worse than Mississippi averageMississippi average: 12.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.8
In line with Mississippi averageMississippi average: 22.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
19.5%
8% better than Mississippi averageMississippi average: 21.2%
Percent of long-stay residents whose ability to move independently worsened
32.9%
34% worse than Mississippi averageMississippi average: 24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.9%
26% better than Mississippi averageMississippi average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
59% better than Mississippi averageMississippi average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
7.7%
7% worse than Mississippi averageMississippi average: 7.1%
Percent of long-stay residents with a urinary tract infection
2.2%
15% better than Mississippi averageMississippi average: 2.6%
Percent of long-stay residents who lose too much weight
8.5%
36% worse than Mississippi averageMississippi average: 6.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Mississippi averageMississippi average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
5.1%
76% better than Mississippi averageMississippi average: 21.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
In line with Mississippi averageMississippi average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.2%
7% worse than Mississippi averageMississippi average: 97.0%
Number of hospitalizations per 1,000 long-stay resident days.
2.03
17% better than Mississippi averageMississippi average: 2.44
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.30
55% better than Mississippi averageMississippi average: 2.88
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
In line with Mississippi averageMississippi average: 87.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
33% better than Mississippi averageMississippi average: 2.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
7% better than Mississippi averageMississippi average: 84.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.9%
29% better than Mississippi averageMississippi average: 27.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.6%
50% better than Mississippi averageMississippi average: 15.3%
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
In line with Mississippi averageMississippi average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
35.2%
34% worse than Mississippi averageMississippi average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
64.9%
28% better than Mississippi averageMississippi average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
51% higher than Mississippi averageMississippi average: $39K
250% more fines than Mississippi averageMississippi average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
340% more payment denials than Mississippi averageMississippi average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
8 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 20, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 20, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 20, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 20, 2024Last updated: Jan 2026
The information below is reported by the Mississippi State Department of Health, Bureau of Health Facilities Licensure.
| Allenbrooke Nursing & Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Memphis | 180 | 89.6% | +23% | 3.53 | -8% | -3% | 0 | 8 | 4.0 | 1 | 164 | A+ | 48 | Richie Anderson | $19.5M | $10.2M | 52.4% | 445485 | ||||
| DeSoto Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Southaven (Brook Hollow) | 120 | 78.2% | -5% | 4.54 | -40% | -2% | 1 | 17 | 2.8 | 2 | 94 | A+ | 25 | Desoto Healthcare Inc | $13.9M | $4.4M | 31.9% | 255296 | ||||
| Diversicare of Safe Haven |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Southaven | 140 | 93.5% | +14% | 3.88 | +41% | -16% | 7 | 40 | 5.0 | 7 | 133 | - | 20 | Hannah Davis | $17.7M | $6.0M | 33.7% | 255109 |
Historical financial and operational data for Diversicare of Safe Haven based on CMS SNF Cost Reports.
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The legal owner and operator of Diversicare of Safe Haven is Diversicare of Southaven,.
Diversicare of Safe Haven has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
Diversicare of Safe Haven's occupancy is 97%.
LLC Charles Small is the administrator of Diversicare of Safe Haven.
Diversicare of Safe Haven has 140 beds.
(662) 393-0050 will put you in contact with the team at Diversicare of Safe Haven.
Diversicare of Safe Haven is in Desoto County.
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