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Nursing Home in Southaven

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Diversicare of Safe Haven

Nursing Home in Southaven

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Diversicare of Safe Haven

Overview of Diversicare of Safe Haven

In the heart of Southaven, Mississippi, Diversicare of Safe Haven stands as a pillar of support, offering a blend of memory care and assisted living services that resonate with the unique needs of seniors. It’s a warm and inviting home where caregivers guide residents on their wellness journeys. The center’s commitment to memory care is evident in every detail, ensuring that those facing cognitive challenges receive personalized attention.
Amidst its bustling community, Diversicare of Safe Haven embraces the essence of assisted living, creating an environment that goes beyond just care. With a holistic approach that encompasses physical, emotional, and social dimensions, the center offers residents a wealth of engaging programs, cozy accommodations, and a genuine sense of belonging. Here, seniors are cherished members of a vibrant community that values their individuality and seeks to enrich their lives in meaningful and memorable ways.

(662) 393-0050

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Mississippi average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Mississippi average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Mississippi average: 3.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Mississippi average: 2.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 53m per day

This home provides 10% less nursing time per resident than the Mississippi average.

Mississippi average: 4h 20m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 38m per day 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 6m per day 2h 29m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 5m per day 3h 31m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 18m per day 22m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 140

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Mississippi: 82.3%
Occupancy rate 97.1%
Residents per day (avg) 133
Occupancy rate
97.1%
Residents per day (avg)
133

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 17 days

Private pay

59% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 10 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$17.7M
Profit
$2.2M
Privately-owned community Operated by a business corporation.
Home revenue
$17.7M
Profit
$2.2M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
33.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
Total costs $15.6M
Bed community size
140-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
97%
In line with Mississippi average
Occupied beds
136 / 140
Average residents 74 per day

License Details

Facility TypeNursing Home Facility
CountyDesoto

Ownership & Operating Entity

Diversicare of Safe Haven is legally operated by Diversicare of Southaven,, and administrated by LLC Charles Small.

Memory & Specialized Care

1 service
Offers Alzheimer's Care

Types of Care at Diversicare of Safe Haven

Memory Care Nursing Home Hospice Care

Contact Diversicare of Safe Haven

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.

41 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date August 18, 2025
Complaint Investigation

154 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Mississippi average: 45 deficiencies

Inspection Report Summary for Diversicare of Safe Haven

The most recent inspection on August 18, 2025, found the facility in compliance with no deficiencies cited during complaint investigations. Prior inspections showed a mixed record, with a significant number of deficiencies identified in early 2025, particularly related to failure to implement resident care plans, improper transfer techniques causing injury, inadequate activities of daily living (ADL) care, environmental cleanliness, infection control, and medication management. A substantiated complaint in March 2025 found the facility failed to follow a resident’s care plan during transfers, resulting in a fracture, but follow-up inspections in April 2025 confirmed corrective actions were implemented and compliance was restored. Several complaint investigations over the past years were unsubstantiated, and enforcement actions such as fines or license suspensions were not listed in the available reports. The trend suggests improvement since early 2025, with recent inspections showing no deficiencies and effective correction of prior issues.

Health Inspection History

Inspections
Total health inspections 8

Mississippi average 4.4


Last Health inspection on Mar 2025

Total health citations 40

Mississippi average 16.9

Citations per inspection
5

Mississippi average 3.83


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 40 citations resulted from standard inspections; 14 of 40 resulted from complaint investigations; and 6 of 40 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
100% worse than Mississippi average

Mississippi average: 1


Serious Health citations More info 5
355% worse than Mississippi average

Mississippi average: 1.1

2 critical citations More info Mississippi average: 1

5 serious citations More info Mississippi average: 1.1

33 moderate citations More info Mississippi average: 14.6

0 minor citations More info Mississippi average: 0.3
Citations history (last 3 years)
Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 26, 2025
Corrected

Care Planning serious citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Mar 26, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Mar 20, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Mar 20, 2025
Corrected

Compare Nursing Homes around Southaven The information below is reported by the Mississippi State Department of Health, Bureau of Health Facilities Licensure.

5 facilities compared · CMS & MS Dept. of Health data · Updated Apr 2026

Filter by care type
Diversicare of Southaven
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Southaven60 93.5% +14%3.67 +82%-21%0113.70133--Christian, Zina$6.7M$2.1M31.3%255293
Allenbrooke Nursing & Rehab Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Memphis180 89.6% +23%3.53 -8%-3%084.01164A+ 48 Anderson, Richie$18.4M$10.2M55.5%445485
DeSoto Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Southaven (Brook Hollow)120 78.2% -5%4.54 -40%-2%1172.8294A+ 25 Desoto Healthcare Inc$12.1M$4.4M36.7%255296
Diversicare of Safe Haven
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Southaven140 93.5% +14%3.88 +41%-16%7405.07133- 20 Davis, Hannah$17.2M$6.0M34.7%255109
AccentCare -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Southaven---------000.00-- 46 -----

Places of interest near Diversicare of Safe Haven

Address 2.7 miles from city center Info Estimated distance in miles from Southaven's city center to Diversicare of Safe Haven's address, calculated via Google Maps. — 1.33 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)

Calculate Travel Distance to Diversicare of Safe Haven

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 130
Employees 110
Contractors 20
Staff to resident ratio 0.97:1
43% worse than Mississippi average

Mississippi average ratio: 1.69:1

Avg staff/day 67
Average shift 7.6 hours
5% worse than Mississippi average

Mississippi average: 8 hours

Total staff hours (quarter) 46,638
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 58
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

8.5%

3,984 contractor hours this quarter

Speech Language Pathologist: 4 Qualified Social Worker: 4 Occupational Therapy Aide: 3 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Physical Therapy Assistant: 1 Administrator: 1 Medical Director: 1 Nurse Practitioner: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant5805824,91091100%7.7
Licensed Practical Nurse250258,36491100%7.9
Registered Nurse170174,73791100%8
Clinical Nurse Specialist4042,0427380%8.1
Speech Language Pathologist0441,0298189%6.9
Qualified Social Worker0446477178%6.2
RN Director of Nursing1016167077%8.8
Administrator0115126470%8
Dental Services Staff1015096369%8.1
Mental Health Service Worker1014926268%7.9
Physical Therapy Aide0224907582%6.5
Nurse Practitioner1124886066%8
Dietitian1014465560%8.1
Physical Therapy Assistant0114456470%7
Other Dietary Services Staff1014116470%6.4
Respiratory Therapy Technician0222426470%3.6
Occupational Therapy Aide0331712831%5.9
Medical Director01145910%5
Occupational Therapy Assistant011441112%4
58 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 80%
4 Speech Language Pathologist
% of Days 89%
4 Qualified Social Worker
% of Days 78%
1 RN Director of Nursing
% of Days 77%
1 Administrator
% of Days 70%
1 Dental Services Staff
% of Days 69%
1 Mental Health Service Worker
% of Days 68%
2 Physical Therapy Aide
% of Days 82%
2 Nurse Practitioner
% of Days 66%
1 Dietitian
% of Days 60%
1 Physical Therapy Assistant
% of Days 70%
1 Other Dietary Services Staff
% of Days 70%
2 Respiratory Therapy Technician
% of Days 70%
3 Occupational Therapy Aide
% of Days 31%
1 Medical Director
% of Days 10%
1 Occupational Therapy Assistant
% of Days 12%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 134
Medicare
10
7.5% of residents
Medicaid
85
63.4% of residents
Private pay or other
39
29.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.0
13% worse than Mississippi average

Mississippi average: 12.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.8
In line with Mississippi average

Mississippi average: 22.3

Long-stay resident measures
Average Mississippi avg: 1.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.5%
8% better than Mississippi average

Mississippi average: 21.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 32.9%
34% worse than Mississippi average

Mississippi average: 24.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.9%
26% better than Mississippi average

Mississippi average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.3%
59% better than Mississippi average

Mississippi average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.7%
7% worse than Mississippi average

Mississippi average: 7.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.2%
15% better than Mississippi average

Mississippi average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.5%
36% worse than Mississippi average

Mississippi average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Mississippi average

Mississippi average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.1%
76% better than Mississippi average

Mississippi average: 21.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.0%
In line with Mississippi average

Mississippi average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.2%
7% worse than Mississippi average

Mississippi average: 97.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.03
17% better than Mississippi average

Mississippi average: 2.44

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.30
55% better than Mississippi average

Mississippi average: 2.88

Short-stay resident measures
Above average Mississippi avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.3%
In line with Mississippi average

Mississippi average: 87.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
33% better than Mississippi average

Mississippi average: 2.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.5%
7% better than Mississippi average

Mississippi average: 84.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.9%
29% better than Mississippi average

Mississippi average: 27.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.6%
50% better than Mississippi average

Mississippi average: 15.3%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with Mississippi average

Mississippi average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 35.2%
34% worse than Mississippi average

Mississippi average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.9%
28% better than Mississippi average

Mississippi average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $59K
51% higher than Mississippi average

Mississippi average: $39K

Number of fines 7
250% more fines than Mississippi average

Mississippi average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
340% more payment denials than Mississippi average

Mississippi average: 0.2

Fines amount comparison
Fines amount comparison
This facility $59K
Mississippi average $39K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 20, 2025
$6K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 20, 2025
$6K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 20, 2024
$6K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 20, 2024
$6K

Last updated: Jan 2026

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Financial Aid for Mississippi Seniors

Get financial aid guidance

Elderly and Disabled Waiver

Mississippi Medicaid E&D Waiver

Age 65+ or disabled, Mississippi resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$4,000 (individual, higher than most states).

Higher asset limit; rural focus.

Mississippi Caregiver Respite Program

MS NFCSP Respite

Caregiver of someone 60+, Mississippi resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Assisted Living (AL) Waiver

Mississippi Assisted Living Waiver

Age 65+ or disabled, Mississippi resident, Medicaid-eligible, NFLOC, living in approved AL facility.

~$2,829/month (300% FBR, individual); QIT required.

$4,000 (individual), $6,000 (couple).

Only for AL facilities with waiver contracts; small program size.

Independent Living (IL) Waiver

Mississippi Independent Living Waiver

Age 16+ (65+ for seniors), Mississippi resident, Medicaid-eligible, NFLOC but capable of self-direction.

~$2,829/month (300% FBR, individual); QIT required.

$4,000 (individual), $6,000 (couple).

Self-directed care; limited to in-home settings.

Medicare Savings Program (MSP)

Mississippi Medicare Savings Program

Age 65+ or disabled, Mississippi resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Mississippi Homemaker Program

Mississippi Homemaker Program (via Area Agencies on Aging)

Age 60+, Mississippi resident, not Medicaid-eligible, needs assistance with daily living.

~$1,063/month (100% FPL, individual); prioritizes low-income.

Not strictly assessed; need-based focus.

10 AAAs; waitlist possible due to funding caps.

Senior Community Service Employment Program (SCSEP)

Mississippi SCSEP

Age 55+, unemployed, low-income, Mississippi resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; MDES oversees.

VA Aid and Attendance (A&A) and Housebound Benefits

Mississippi VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Mississippi resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population in rural areas.

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