Total health inspections
2
Wisconsin average 6
Last Health inspection on Mar 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Dove Healthcare – West Eau Claire
Nursing Home
Dove Healthcare – West Eau Claire
Nursing Home
Dove Healthcare - West Eau Claire offers personalized short-term rehabilitation and long-term care. The facility provides a full spectrum of care options including skilled nursing, rehabilitation, and end-of-life care. Residents can expect compassionate care from skilled nurses and certified nursing assistants 24/7.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
83
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.2%
Residents per day (avg)
65
Occupancy rate
84.2%
Residents per day (avg)
65
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
55% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
42% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Proprietary home
Corporation
Home revenue
$10.1M
Profit
$1.0M
Proprietary home
Corporation
Home revenue
$10,062,887.00
Profit
$1,006,837.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.1M
83-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
Skilled Care
Additional licensing details
CMS Certification Number:
525387
Certification type:
Title 18 SNF Title 19 NF
County:
EAU CLAIRE
Awards:
2026 Best Nursing Home badge from U.S. News & World Report
Ownership & operating entity
Dove Healthcare – West Eau Claire is administrated by TRICIA THATCHER.
Owner name:
WEST EAU CLAIRE REHABILITATION AND NURSING CENTER
Profit status:
FOR PROFIT
Safety & Compliance
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
(715) 552-1033
Programs & Activities
Activities
A variety of daily activities encourage socialization and camaraderie, as well as routine community outings.
Religious Services
Community clergy provide worship services.
Dining & Nutrition
Food Description
Three nutritious meals daily with snacks and beverages available 24-hours a day.
Meals Included
Yes
Meals Per Day
3
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Wisconsin
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
American Lutheran Home-Mondovi
-24%
-1%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
4.2152
1
6
-
-24%-1%-24%
Dove Healthcare – West Eau Claire
+49%
+32%
+20%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 54703
70
No
SEVERSON-SOLBERG, KRISTIN
84.2%
$9,003,986.00
$4,592,372.00
51%
65.30
5.6277
-
12
1
+49%+32%+20%
Alden Meadow Park Health Care Center, Inc
+11%
-30%
-1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
3.0135
-
16
-
+11%-30%-1%
Alden Estates of Jefferson
+81%
-28%
+38%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
3.0768
3
53
9
+81%-28%+38%
Allis Care Center
-70%
-36%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
2.7526
4
66
9
-70%-36%-8%
American Lutheran Home-Mondovi
Type of care:
SNF
AL
Community:
WI 54755
Bed Count:
35
Pets Allowed:
No
Operator:
DUHR, AMY
CCN:
525383
Occupancy:
53.5%
Home Revenue:
$2,677,272.00
Payroll Costs:
$1,238,551.00
Payroll %:
46.3%
Avg Residents/Day:
19.40
Overall Rating:
Adj Nurse Hours:
4.2152
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
6
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-24%
-24%
Dove Healthcare – West Eau Claire
Type of care:
SNF
AL
Community:
WI 54703
Bed Count:
70
Pets Allowed:
No
Operator:
SEVERSON-SOLBERG, KRISTIN
CCN:
525387
Occupancy:
84.2%
Home Revenue:
$9,003,986.00
Payroll Costs:
$4,592,372.00
Payroll %:
51%
Avg Residents/Day:
65.30
Overall Rating:
Adj Nurse Hours:
5.6277
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
12
Severe Citations:
1
RN share vs State Avg:
+49%
+49%
Staffing vs State Avg:
+32%
+32%
Occupancy vs State Avg:
+20%
+20%
Alden Meadow Park Health Care Center, Inc
Type of care:
SNF
AL
Community:
WI 53525
Bed Count:
94
Pets Allowed:
No
Operator:
MICHALSEN, PAUL
CCN:
525508
Occupancy:
69.0%
Home Revenue:
$7,956,437.00
Payroll Costs:
$3,356,781.00
Payroll %:
42.2%
Avg Residents/Day:
62.50
Overall Rating:
Adj Nurse Hours:
3.0135
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
16
RN share vs State Avg:
+11%
+11%
Staffing vs State Avg:
-30%
-30%
Occupancy vs State Avg:
-1%
-1%
Alden Estates of Jefferson
Type of care:
SNF
AL
Community:
WI 53549
Bed Count:
120
Pets Allowed:
No
Operator:
BODALSKI, GERARD
CCN:
525271
Occupancy:
96.5%
Home Revenue:
$15,621,800.00
Payroll Costs:
$6,311,949.00
Payroll %:
40.4%
Avg Residents/Day:
108.40
Overall Rating:
Adj Nurse Hours:
3.0768
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
53
Severe Citations:
9
RN share vs State Avg:
+81%
+81%
Staffing vs State Avg:
-28%
-28%
Occupancy vs State Avg:
+38%
+38%
Allis Care Center
Type of care:
SNF
AL
Community:
WI 53214
Bed Count:
152
Pets Allowed:
No
Operator:
LEXINGTON HEALTHCARE LLC
CCN:
525108
Occupancy:
64.5%
Home Revenue:
$11,839,719.00
Payroll Costs:
$6,679,960.00
Payroll %:
56.4%
Avg Residents/Day:
82.50
Overall Rating:
Adj Nurse Hours:
2.7526
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
66
Severe Citations:
9
RN share vs State Avg:
-70%
-70%
Staffing vs State Avg:
-36%
-36%
Occupancy vs State Avg:
-8%
-8%Places of interest near Dove Healthcare – West Eau Claire
208.6 miles from city center
EAU CLAIRE, WI 54703
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
255
Total Staff
211
Employees
44
Contractors
43,078
Total Hours (Quarter)
65
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 50 | 7.2 | Yes |
| Licensed Practical Nurse | 9 | 7.9 | Yes |
| Certified Nursing Assistant | 130 | 7.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.4hs shift avg
Nursing Staff ⓘ
212 staff
7.3hs shift avg
Physicians & Practitioners ⓘ
9 staff
8hs shift avg
Therapy Services ⓘ
16 staff
5.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
2.2hs shift avg
Dietary Services ⓘ
5 staff
7.3hs shift avg
Other Services ⓘ
9 staff
7.9hs shift avg
Contractor Analysis
6.2%
of total hours from contractors
2,681 contractor hours this quarter
Registered Nurse: 15
Certified Nursing Assistant: 26
Licensed Practical Nurse: 1
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 104 | 26 | 130 | 19,172 | 91 | 100% | 7.2 |
| Registered Nurse | 35 | 15 | 50 | 8,109 | 91 | 100% | 7.2 |
| Medication Aide/Technician | 23 | 0 | 23 | 3,656 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,723 | 64 | 70% | 7.9 |
| Mental Health Service Worker | 5 | 0 | 5 | 2,287 | 68 | 75% | 7.9 |
| Licensed Practical Nurse | 8 | 1 | 9 | 1,712 | 89 | 98% | 7.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,076 | 86 | 95% | 7.2 |
| Speech Language Pathologist | 7 | 0 | 7 | 760 | 71 | 78% | 5.7 |
| Dental Services Staff | 4 | 0 | 4 | 553 | 46 | 51% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 58 | 64% | 9 |
| Physical Therapy Aide | 3 | 0 | 3 | 493 | 65 | 71% | 5.3 |
| Administrator | 1 | 0 | 1 | 465 | 62 | 68% | 7.5 |
| Dietitian | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Physical Therapy Assistant | 1 | 0 | 1 | 388 | 64 | 70% | 6.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 273 | 65 | 71% | 4.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 271 | 52 | 57% | 5.1 |
| Qualified Social Worker | 2 | 0 | 2 | 127 | 56 | 62% | 2.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 29 | 6 | 7% | 4.8 |
| Medical Director | 0 | 1 | 1 | 16 | 3 | 3% | 5.3 |
Health Inspection History
Inspections
Total health citations
12
Citations per inspection
6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 12 citations resulted from standard inspections; and 2 of 12 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
1
1
17% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
1 serious citation
11 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Mar 20, 2025
Corrected
Nutrition moderate citation
Mar 20, 2025
Corrected
Nutrition moderate citation
Mar 20, 2025
Corrected
Pharmacy moderate citation
Mar 20, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Dove Healthcare
Resident Census by Payment Source
67
Total Residents
Medicare
20
(29.9%)
ⓘ
Medicaid
30
(44.8%)
ⓘ
Private Pay/Other
17
(25.4%)
ⓘ
Specialized Care Beds
17
Total Specialty Beds
24.3%
of Bed Capacity
9
Hospice Beds ⓘ
12.9%
8
Ventilator Beds ⓘ
11.4%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
7% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
7% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
6% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.3%
Percent of long-stay residents whose ability to move independently worsened
18.3%
20% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
6% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
83% better than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.2%
Percent of long-stay high risk residents with pressure ulcers
7.2%
31% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
47% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.9%
Percent of long-stay residents who lose too much weight
3.9%
21% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.5%
Percent of long-stay residents who have depressive symptoms
5.5%
9% worse than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.1%
Percent of long-stay residents who received an antipsychotic medication
10.1%
37% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
In line with Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
In line with Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.2%
5% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Dove Healthcare – West Eau Claire based on CMS SNF Cost Reports.
Occupancy Rate
84.2%
↑ 10.7pp vs 2022
Net Income
$1,006,837
↑ ~$804K vs 2022
Total Payroll
$6,038,734
↑ ~$553K vs 2022
Profit Margin
11.2%
↑ 8.5pp vs 2022
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