Show Inspection Reports
Total health inspections
6
Montana average 5.1
Last Health inspection on Mar 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Memory Care Home
Eagle Cliff Healthcare Community
Eagle Cliff Healthcare Community is a skilled nursing and rehabilitation center that provides peaceful living for short-term or long-term residents in Yellowstone County. The skilled nursing home also provides services for memory care. Residents choosing from all kinds of living options receive supportive assistance for everyday living with enriching activities, contributing to a high success rate for recovery.
Eagle Cliff Healthcare Community has designed a personalized care plan tailored to each unique individual– inclusive of specialized therapies with licensed care professionals, skilled nurses, therapists, and post-hospital care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
129
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
27.9%
Residents per day
36
Occupancy rate
27.9%
Residents per day
36
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
62% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
7% of new residents, often for short stays.
Typical stay
2 - 3 years
Medicaid
31% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$4.5M
Operating loss
-$1.5M
Privately-owned community
Operated by a business corporation.
Home revenue
$4,476,854.00
Operating loss
$-1,506,738.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.0M
Walk Score: 3 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Eagle Cliff Healthcare Community
Assisted Living
Memory Care
Nursing Home
Inspection History
In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.
6 visits/inspections
2 visits/inspections triggered by complaints
5 routine inspections
Results
6 with issues
0 without issues
Latest inspection
Date:March 27, 2025
Type:Routine
62 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health citations
64
Montana average 29.7
Citations per inspection
10.67
Montana average 5.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
43 of 64 citations resulted from standard inspections; 17 of 64 resulted from complaint investigations; and 4 of 64 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Montana averageMontana average: 0.3
Serious Health citations
4
4
82% worse than Montana averageMontana average: 2.2
0 critical citations
4 serious citations
57 moderate citations
3 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 27, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 27, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 27, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 27, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 27, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 27, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 27, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Billings The information below is reported by the Montana Department of Public Health and Human Services, Quality Assurance Division.
Eagle Cliff Healthcare Community
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Billings (Heights)
129
No
-
3
Private Rooms / Semi-Private Rooms
Moorberg Cottage At St Johns
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Billings
-
No
-
24
Private Rooms / Semi-Private Rooms
Primrose Personal Care Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Billings (Heights)
-
No
A+
25
Private Rooms / Semi-Private Rooms
Places of interest near Eagle Cliff Healthcare Community
4.0 miles from city center — 1.87 miles to nearest hospital (Elizabeth A. Buisker, DO)
1415 Yellowstone River Rd, Billings, MT 59105
Calculate Travel Distance to Eagle Cliff Healthcare Community
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
100
Employees
76
Contractors
24
Staff to resident ratio
1.35:1
24% worse than Montana averageMontana average ratio: 1.77:1
Avg staff/day
35
Average shift
8.1 hours
6% worse than Montana averageMontana average: 8.6 hours
Total staff hours (quarter)
25,820
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
39
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
1.9%
482 contractor hours this quarter
Speech Language Pathologist: 7
Medical Director: 6
Respiratory Therapy Technician: 4
Qualified Social Worker: 3
Physical Therapy Assistant: 2
Occupational Therapy Aide: 1
Physical Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 39 | 0 | 39 | 14,188 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 11 | 0 | 11 | 4,444 | 91 | 100% | 8.9 |
| Registered Nurse | 12 | 0 | 12 | 2,559 | 91 | 100% | 8.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,000 | 65 | 71% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 911 | 77 | 85% | 6.6 |
| Dental Services Staff | 4 | 0 | 4 | 509 | 60 | 66% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 490 | 43 | 47% | 11.4 |
| Administrator | 1 | 0 | 1 | 280 | 35 | 38% | 8 |
| Nurse Aide in Training | 1 | 0 | 1 | 271 | 24 | 26% | 11.3 |
| Speech Language Pathologist | 0 | 7 | 7 | 239 | 66 | 73% | 2.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 179 | 21 | 23% | 8.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 98 | 46 | 51% | 2.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 45 | 62 | 68% | 0.7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 39 | 39 | 43% | 0.9 |
| Medical Director | 0 | 6 | 6 | 32 | 6 | 7% | 5.3 |
| Qualified Social Worker | 0 | 3 | 3 | 29 | 37 | 41% | 0.8 |
| Medication Aide/Technician | 1 | 0 | 1 | 12 | 1 | 1% | 11.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 1 | 2 | 2% | 0.3 |
39 Certified Nursing Assistant
% of Days
100%
11 Licensed Practical Nurse
% of Days
100%
12 Registered Nurse
% of Days
100%
2 Clinical Nurse Specialist
% of Days
71%
2 Other Dietary Services Staff
% of Days
85%
4 Dental Services Staff
% of Days
66%
1 Nurse Practitioner
% of Days
68%
1 RN Director of Nursing
% of Days
47%
1 Administrator
% of Days
38%
1 Nurse Aide in Training
% of Days
26%
7 Speech Language Pathologist
% of Days
73%
1 Mental Health Service Worker
% of Days
23%
1 Occupational Therapy Aide
% of Days
51%
2 Physical Therapy Assistant
% of Days
68%
4 Respiratory Therapy Technician
% of Days
43%
6 Medical Director
% of Days
7%
3 Qualified Social Worker
% of Days
41%
1 Medication Aide/Technician
% of Days
1%
1 Physical Therapy Aide
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
74 residents
Residents by payment source
Medicare
9 residents (12.2%)
Medicaid
61 residents (82.4%)
Private pay or other
4 residents (5.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.6
40% worse than Montana averageMontana average: 11.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.8
28% worse than Montana averageMontana average: 21.8
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.1%
Percent of long-stay residents whose need for help with daily activities has increased
21.1%
9% worse than Montana averageMontana average: 19.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
36.4%
Percent of long-stay residents whose ability to move independently worsened
36.4%
75% worse than Montana averageMontana average: 20.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
In line with Montana averageMontana average: 25.2%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
11% better than Montana averageMontana average: 4.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.7%
Percent of long-stay high risk residents with pressure ulcers
8.7%
39% worse than Montana averageMontana average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Montana averageMontana average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.0%
Percent of long-stay residents who lose too much weight
8.0%
31% worse than Montana averageMontana average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
6.8%
Percent of long-stay residents who have depressive symptoms
6.8%
44% worse than Montana averageMontana average: 4.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.0%
Percent of long-stay residents who received an antipsychotic medication
14.0%
27% better than Montana averageMontana average: 19.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
88.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
88.0%
6% worse than Montana averageMontana average: 93.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
5% better than Montana averageMontana average: 93.7%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.7%
12% better than Montana averageMontana average: 76.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.8%
Percent of short-stay residents who newly received an antipsychotic medication
4.8%
175% worse than Montana averageMontana average: 1.8%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.8%
19% better than Montana averageMontana average: 73.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$99K
14% higher than Montana averageMontana average: $87K
Number of fines
5
115% more fines than Montana averageMontana average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Montana averageMontana average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$99K
Montana average
$87K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2024
$59K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2024
$2K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
$3K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 26, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 26, 2023
$17K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Eagle Cliff Healthcare Community based on CMS SNF Cost Reports.
Occupancy Rate
40.1%
↑ 4.1pp vs 2022
Net Income
-$1,506,738
↑ ~$472K vs 2022
Total Payroll
$2,243,439
↓ ~$660K vs 2022
Profit Margin
-33.1%
↓ 1.9pp vs 2022
Loading trend charts...
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