Montana average 5.1
Last Health inspection on Mar 2025

We arrange tours, appointments, and even moving support so you don’t have to
Eagle Cliff Healthcare Community is a skilled nursing and rehabilitation center that provides peaceful living for short-term or long-term residents in Yellowstone County. The skilled nursing home also provides services for memory care. Residents choosing from all kinds of living options receive supportive assistance for everyday living with enriching activities, contributing to a high success rate for recovery.
Eagle Cliff Healthcare Community has designed a personalized care plan tailored to each unique individual– inclusive of specialized therapies with licensed care professionals, skilled nurses, therapists, and post-hospital care.
Occupancy lower than 85% suggests more openings may be available.
In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.
Deficiencies
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total deficiencies
| 62 | 21 | This facility has 195% more total deficiencies than a typical Montana nursing home (62 vs. MT avg 21).↑ 195% worse |
|
Deficiencies per year
| 20.7 | 7 | This facility has 196% more deficiencies per year than a typical Montana nursing home (20.7 vs. MT avg 7).↑ 196% worse |
The most recent inspection on March 27, 2025, identified deficiencies related to medication administration, resident transfers using lifts, dietary sanitation, and infection prevention practices. Earlier inspections showed a pattern of issues including infection control lapses, incomplete resident care planning, inadequate staffing, and environmental cleanliness concerns. Complaint investigations substantiated failures in timely refunds, grievance handling, resident neglect, abuse reporting, and supervision, with actual harm found in some cases. Enforcement actions such as fines or license suspensions were not listed in the available reports. While deficiencies have been consistent over time, the facility’s record does not show a clear trend of improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMontana average 5.1
Last Health inspection on Mar 2025
Montana average 29.7
Montana average 5.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
43 of 64 citations resulted from standard inspections; 17 of 64 resulted from complaint investigations; and 4 of 64 came from combined inspections (standard and complaint).
Montana average: 0.3
Montana average: 2.2
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
578 contractor hours this quarter
| Certified Nursing Assistant | 42 | 0 | 42 | 15,162 | 92 | 100% | 9.2 |
| Licensed Practical Nurse | 15 | 0 | 15 | 5,630 | 92 | 100% | 8.9 |
| Dental Services Staff | 10 | 0 | 10 | 3,207 | 92 | 100% | 7.6 |
| Registered Nurse | 11 | 0 | 11 | 2,404 | 92 | 100% | 8.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,018 | 72 | 78% | 7.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 622 | 74 | 80% | 6.6 |
| RN Director of Nursing | 1 | 0 | 1 | 495 | 43 | 47% | 11.5 |
| Nurse Practitioner | 1 | 0 | 1 | 447 | 54 | 59% | 8.3 |
| Nurse Aide in Training | 1 | 0 | 1 | 440 | 40 | 43% | 11 |
| Speech Language Pathologist | 0 | 3 | 3 | 345 | 67 | 73% | 2.6 |
| Administrator | 1 | 0 | 1 | 332 | 39 | 42% | 8.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 96 | 64 | 70% | 1.5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 68 | 73 | 79% | 0.9 |
| Qualified Social Worker | 0 | 2 | 2 | 36 | 19 | 21% | 1.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 31 | 44 | 48% | 0.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 19 | 8 | 9% | 2.4 |
| Medical Director | 0 | 1 | 1 | 2 | 1 | 1% | 2 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
62% of new residents, usually for short-term rehab.
7% of new residents, often for short stays.
31% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Eagle Cliff Healthcare Community based on CMS SNF Cost Reports.
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
4.0 miles from city center
Estimated distance in miles from Billings's city center to Eagle Cliff Healthcare Community's address, calculated via Google Maps.
— 1.87 miles to nearest hospital (Elizabeth A. Buisker, DO)
Add your location
Eagle Cliff Healthcare Community is located in Billings, Montana.
Here are the financial assistance programs available to residents in Montana.
Eagle Cliff Healthcare Community is in the Heights neighborhood of Billings.
Eagle Cliff Healthcare Community has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.
(406) 245-9330 will put you in contact with the team at Eagle Cliff Healthcare Community.
Yes — Eagle Cliff Healthcare Community is a CMS-certified provider of Medicare and Medicaid.
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