Inspection Reports for
El Cerrito Royale

The facility was observed to be clean, safe, and well-maintained with adequate lighting, emergency food supply, and proper hot water temperature. Smoke detectors, carbon monoxide detectors, and fire extinguishers were in working order. Several forms were reviewed and found complete, though some forms require updating and submission to the licensing agency.

The complaint involved an allegation of lack of supervision by staff after Resident 1 slapped Resident 2. The allegation was unsubstantiated due to lack of preponderance of evidence despite the incident possibly occurring.

The investigation found that although the incident of one resident slapping another may have occurred, there was insufficient evidence to substantiate the allegation of lack of supervision by staff. Staffing was sufficient at the time, and both involved residents were regularly supervised with trained staff present.

The facility was found to be generally compliant with safety and sanitation standards, including adequate lighting, safe hot water temperature, unobstructed passageways, and operational smoke detectors and carbon monoxide alarms. Some administrative forms require updating and submission to the licensing authority.

The visit was triggered by a report of suspected elder abuse involving two residents, one slapping the other. The incident was substantiated through record review and interviews, and the facility responded by increasing supervision.

The inspection included review of a reported incident where one resident slapped another. The facility documented the incident, initiated supervision of the involved residents, and took steps to ensure their safety and well-being during meals.

The facility was found to be in compliance with safety, sanitation, and operational standards. Fire clearance was approved for 60 non-ambulatory residents with hospice waivers. Staff and resident records were complete, and emergency plans were updated. Some forms require updating and submission to the licensing division.

The complaint involved allegations that a resident eloped without staff knowledge and that staff did not allow a family member to visit the resident. The investigation concluded these allegations were unsubstantiated due to lack of preponderance of evidence.

The investigation found the allegations to be unsubstantiated. The resident did elope but was found and returned within an hour, and visitation restrictions were based on physician orders due to the resident's medical condition.

The resident eloped from the facility but was found about three blocks away by the police and returned after about an hour. No deficiencies were cited during this visit. Additional staff training and research for installation of additional egresses were planned.

The facility has a COVID-19 mitigation plan on file, adequate supplies of food and PPE, operational safety equipment, and proper infection control signage and screening stations. Several forms were noted to be updated and submitted by 05/12/2022.

The complaint alleged that the facility was not following current visitor guidelines. After investigation, the allegations were found to be unsubstantiated.

The investigation found no discrepancies in records or interviews. The facility was allowing visitation according to current guidelines, with proper signage, waivers, and verification procedures. The allegations were unsubstantiated due to lack of preponderance of evidence.

The Licensing Program Analyst observed proper infection control measures including PPE availability, screening stations, and handwashing facilities. No deficiencies were cited during the inspection.