Inspection Reports for
Elders Inn on Webster
1721 Webster St, Alameda, CA 94501, Alameda, CA, 94501
Back to Facility ProfileDeficiencies (last 6 years)
Deficiencies (over 6 years)
0.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
80% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
75% occupied
Based on a January 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy over time
Inspection Report
Annual Inspection
Census: 45
Capacity: 60
Deficiencies: 0
Date: Jan 7, 2026
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The inspection found no deficiencies. The facility was toured, records reviewed, and safety equipment checked, all of which were in compliance with regulations.
Report Facts
Residents records reviewed: 5
Staff records reviewed: 5
Fire extinguisher last serviced: Mar 5, 2025
Emergency Disaster Plan last posted: Dec 1, 2025
Emergency disaster drill last conducted: Dec 16, 2025
Hot water temperature: 106.8
Hallway temperature: 72
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rolinda Noquillo | Administrator | Met with Licensing Program Analyst during inspection |
| Ardalan Gharachorloo | Licensing Program Analyst | Conducted the inspection visit |
| Marie Ann Lagasca | Administrator/Director | Facility Administrator/Director listed in report |
Inspection Report
Complaint Investigation
Census: 42
Capacity: 60
Deficiencies: 1
Date: Dec 18, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint alleging that staff were blocking the required posted notifications from the residents.
Complaint Details
The complaint was substantiated based on interviews, record reviews, and observation. The allegation was that staff were blocking required posted notifications from residents. The obstruction was confirmed but corrected prior to the visit.
Findings
The investigation found that the allegation was substantiated. The Licensing Program Analyst observed that the required posted notifications were initially obstructed by a plant but were no longer blocked at the time of the visit. The licensee did not comply with posting requirements, posing a potential personal rights risk to residents.
Deficiencies (1)
Licensees shall post personal rights, nondiscrimination notice, and complaint information in areas accessible to residents, representatives, and the public. This requirement was not met as staff blocked the required posted notifications.
Report Facts
Capacity: 60
Census: 42
Plan of Correction Due Date: Dec 25, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Laura Hall | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rolinda Noquillo | Administrator | Met with Licensing Program Analyst during the visit |
Inspection Report
Annual Inspection
Census: 41
Capacity: 60
Deficiencies: 0
Date: Jan 22, 2025
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by Licensing Program Analyst Greg Clark to evaluate compliance with regulatory standards.
Findings
The inspection found no deficiencies. The facility was toured, records reviewed, and safety equipment checked, all of which were in compliance with regulations.
Report Facts
Fire extinguisher last serviced: Feb 28, 2024
Fire drill last conducted: Dec 20, 2024
Hot water temperature: 109.3
Hallway temperature: 70
Residents records reviewed: 5
Staff records reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the inspection |
| Rolinda Noquillo | Administrator | Met with Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 41
Capacity: 60
Deficiencies: 0
Date: Jan 22, 2025
Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements.
Findings
The Licensing Program Analyst toured the facility, reviewed resident and staff records, and inspected safety features and supplies. No deficiencies were cited during the visit.
Report Facts
Hot water temperature: 109.3
Fire extinguisher last serviced: Feb 28, 2024
Fire drill last conducted: Dec 20, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the inspection |
| Rolinda Noquillo | Administrator | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 60
Deficiencies: 0
Date: Oct 24, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to an allegation that staff yelled at residents.
Complaint Details
The complaint alleged that staff yelled at residents. The investigation found no evidence to substantiate the allegation, and it was determined to be unsubstantiated.
Findings
The investigation included interviews with staff and residents, all of whom denied the allegation. The complaint was found to be unsubstantiated due to lack of preponderance of evidence.
Report Facts
Number of staff interviewed: 4
Number of residents interviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rolinda Noquillo | Administrator | Met with Licensing Program Analyst during the investigation |
| Marie Ann Lagasca | Facility Administrator named in the report header | |
| Yvonne Flores-Larios | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 60
Deficiencies: 1
Date: Oct 24, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation of uncleared staff providing care to residents.
Complaint Details
The complaint alleged uncleared staff providing care to residents. The investigation substantiated this allegation based on evidence that S2 lacked fingerprint clearance and was told not to report to work until background exemption is granted.
Findings
The investigation found that staff member S2 did not have fingerprint clearance and was not fingerprinted prior to working at the facility, which poses a potential immediate health and safety risk. The allegation was substantiated and the licensee was cited for noncompliance with California Code of Regulations.
Deficiencies (1)
All individuals subject to criminal record review shall be fingerprinted and sign a Criminal Record Statement. The licensee did not submit fingerprints for S2 prior to employment, violating CCR 87355(d)(3).
Report Facts
Capacity: 60
Census: 40
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rolinda Noquillo | Administrator | Met with Licensing Program Analyst during the investigation |
| Marie Ann Lagasca | Administrator | Named as facility administrator in report header |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 60
Deficiencies: 0
Date: Oct 24, 2024
Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that staff yell at residents.
Complaint Details
The complaint alleged that staff yell at residents. After interviewing 4 staff and 5 residents, the allegation was found unsubstantiated as there was no preponderance of evidence to prove the violation occurred.
Findings
The investigation found that staff receive training on proper communication and resident rights, and both staff and residents reported no instances of yelling or inappropriate speech. The complaint was determined to be unsubstantiated due to lack of evidence.
Report Facts
Capacity: 60
Census: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rolinda Noquillo | Administrator | Met with Licensing Program Analyst during the visit |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 60
Deficiencies: 1
Date: Oct 24, 2024
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that uncleared staff were providing care to residents.
Complaint Details
The complaint was substantiated. The allegation was that uncleared staff were providing care to residents. The investigation confirmed that S2 lacked fingerprint clearance and was removed from work pending appeal.
Findings
The investigation found that staff member S2 did not have fingerprint clearance and was instructed not to report to work until the background exemption was granted. The allegation was substantiated based on observations, interviews, and record reviews.
Deficiencies (1)
All individuals subject to criminal record review shall be fingerprinted and sign a Criminal Record Statement. The licensee did not comply as S2 was not fingerprinted before working at the facility, posing a potential immediate health and safety risk.
Report Facts
Capacity: 60
Census: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Rolinda Noquillo | Administrator | Met with the Licensing Program Analyst during the investigation |
Inspection Report
Annual Inspection
Census: 37
Capacity: 60
Deficiencies: 0
Date: Feb 13, 2024
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted to evaluate the facility's compliance with licensing requirements.
Findings
The inspection found the facility to be in compliance with no deficiencies cited. The environment was safe and well-maintained, with adequate lighting, temperature, and safety equipment. Resident and staff records were complete.
Report Facts
Fire extinguisher last serviced: 2023
Emergency Disaster Plan last posted: 2024
Emergency disaster drill last conducted: 2024
Residents records reviewed: 5
Staff records reviewed: 5
Hot water temperature: 107.2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephen Zimmerman | Administrator | Met with Licensing Program Analyst during inspection |
| Gregory Clark | Licensing Program Analyst | Conducted the inspection |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 37
Capacity: 60
Deficiencies: 0
Date: Feb 13, 2024
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was found to be in compliance with no deficiencies cited. The environment was safe and well-maintained, with adequate fire clearance, proper temperature control, and secure medication storage. Resident and staff records were complete.
Report Facts
Fire extinguisher last serviced: Feb 14, 2023
Emergency Disaster Plan last posted: Jan 10, 2024
Emergency disaster drill last conducted: Jan 5, 2024
Resident records reviewed: 5
Staff records reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephen Zimmerman | Administrator | Met with Licensing Program Analyst during inspection |
| Greg Clark | Licensing Program Analyst | Conducted the inspection |
| Yvonne Flores-Larios | Supervisor | Supervisor of the Licensing Program Analyst |
Inspection Report
Routine
Census: 33
Capacity: 60
Deficiencies: 0
Date: Jan 17, 2023
Visit Reason
The inspection was an unannounced Infection Control Inspection conducted as a required 1-year visit to assess compliance with infection control standards.
Findings
The facility was found to have adequate infection control measures including proper PPE use, sufficient food supply, posted visitor policies, and universal screening procedures. No deficiencies were cited during the visit.
Report Facts
PPE supply duration: 30
Food supply duration - perishable: 2
Food supply duration - non-perishable: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Darnelle Zimmerman | RN | Met with Licensing Program Analyst during inspection |
| Gregory Clark | Licensing Program Analyst | Conducted the Infection Control Inspection |
| Marie Ann Lagasca | Administrator | Facility Administrator |
Inspection Report
Routine
Census: 33
Capacity: 60
Deficiencies: 0
Date: Jan 17, 2023
Visit Reason
The visit was an unannounced Infection Control Inspection conducted as a required one-year routine inspection.
Findings
The facility was found to have adequate infection control measures including proper PPE use, sufficient food supply, posted visitor policies, and universal screening procedures. No deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Darnelle Zimmerman | RN | Met with Licensing Program Analyst during the infection control inspection. |
| Gregory Clark | Licensing Program Analyst | Conducted the infection control inspection. |
| Marie Ann Lagasca | Administrator | Named as facility administrator. |
Inspection Report
Complaint Investigation
Census: 36
Capacity: 60
Deficiencies: 1
Date: Jun 1, 2022
Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations including failure to properly report an incident involving a resident, inadequate care and supervision, staff sleeping on duty, improper staff training, failure to follow medical orders, neglect resulting in resident death, failure to seek timely medical attention, and overcharging for services not received.
Complaint Details
The complaint investigation was substantiated for failure to report an incident involving a resident fall. Other allegations including neglect, inadequate care, staff sleeping, improper training, failure to follow medical orders, failure to seek timely medical attention, and overcharging were unsubstantiated or unfounded.
Findings
The investigation substantiated the allegation that staff failed to submit an unusual incident report for a resident's fall on 9/12/2021. Other allegations such as inadequate care, staff sleeping, improper training, failure to follow medical orders, neglect, failure to seek timely medical attention, and overcharging were found to be unsubstantiated or unfounded based on interviews, record reviews, and observations.
Deficiencies (1)
Failure to submit unusual incident report to Community Care Licensing for resident's fall on 9/12/2021.
Report Facts
Capacity: 60
Census: 36
Deficiency Type: 1
Plan of Correction Due Date: Jun 10, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Leslie Ibo | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Stephen Zimmerman | Administrator | Facility administrator met with during investigation |
| Marie Ann Lagasca | Administrator | Named as facility administrator in report header |
| Harpreet Humpal | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 36
Capacity: 60
Deficiencies: 1
Date: Jun 1, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-10-18 regarding allegations of improper incident reporting, inadequate care and supervision, staff sleeping on duty, improper training, failure to follow medical orders, neglect resulting in resident death, failure to seek timely medical attention, and overcharging for services not received.
Complaint Details
The complaint investigation was substantiated for failure to properly report an incident involving a resident fall. Other allegations were unsubstantiated or unfounded. The substantiated deficiency was cited under CCR 87211(a)(1) with a plan of correction due by 2022-06-10.
Findings
The investigation substantiated the allegation that the facility failed to submit an unusual incident report for a resident's fall on 2021-09-12. Other allegations including inadequate care, staff sleeping, improper training, failure to follow medical orders, neglect, failure to seek timely medical attention, and overcharging were found to be unsubstantiated or unfounded based on interviews and record reviews.
Deficiencies (1)
Failure to submit unusual incident report to Community Care Licensing for resident's fall on 9/12/2021.
Report Facts
Capacity: 60
Census: 36
Deficiencies cited: 1
Plan of Correction Due Date: Jun 10, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Leslie Ibo | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings |
| Stephen Zimmerman | Administrator | Met with Licensing Program Analyst during investigation |
Inspection Report
Routine
Census: 35
Capacity: 60
Deficiencies: 0
Date: May 12, 2022
Visit Reason
The visit was an unannounced Infection Control Inspection conducted as a required 1-year routine inspection.
Findings
The facility was toured including key areas such as entrance, screening station, bedrooms, and kitchen. The facility maintained adequate food supplies, PPE, and had proper screening and infection control measures in place. No deficiencies were cited during the visit.
Report Facts
PPE supply duration: 30
Food supply duration - perishable: 2
Food supply duration - non-perishable: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephen Zimmerman | Administrator | Met with Licensing Program Analyst during inspection |
| Gregory Clark | Licensing Program Analyst | Conducted the Infection Control Inspection |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report header |
Inspection Report
Routine
Census: 35
Capacity: 60
Deficiencies: 0
Date: May 12, 2022
Visit Reason
The visit was an unannounced Infection Control Inspection conducted as part of the required 1-year routine inspection.
Findings
The facility was found to have adequate infection control measures including proper PPE use, screening procedures, and sufficient food and PPE supplies. No deficiencies were cited during the visit.
Report Facts
Capacity: 60
Census: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephen Zimmerman | Administrator | Met with Licensing Program Analyst during inspection |
| Gregory Clark | Licensing Program Analyst | Conducted the Infection Control Inspection |
| Yvonne Flores-Larios | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 31
Capacity: 60
Deficiencies: 0
Date: Oct 19, 2021
Visit Reason
The inspection was conducted as a health and safety check following receipt of a priority 1 complaint.
Complaint Details
The visit was triggered by a priority 1 complaint. No deficiencies or substantiated issues were found during the inspection.
Findings
The facility was toured and inspected with no imminent health or safety concerns observed. Smoke detectors and carbon monoxide detectors were present throughout the facility. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephen Zimmerman | Administrator | Met with Licensing Program Analyst during the health and safety check. |
| Remy Todd | Nurse | Met with Licensing Program Analyst during the health and safety check. |
Inspection Report
Complaint Investigation
Census: 31
Capacity: 60
Deficiencies: 0
Date: Oct 19, 2021
Visit Reason
The inspection was conducted as a health and safety check following receipt of a priority 1 complaint.
Complaint Details
The visit was triggered by a priority 1 complaint; no deficiencies or violations were found, indicating no substantiated issues at the time of inspection.
Findings
The facility was toured and inspected with no imminent health or safety concerns observed. Smoke detectors and carbon monoxide detectors were present throughout the facility. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephen Zimmerman | Administrator | Met with Licensing Program Analyst during the health and safety check. |
| Remy Todd | Nurse | Met with Licensing Program Analyst during the health and safety check. |
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