Occupancy rate
90%
In line with the state averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Elderwood at Amherst
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Elderwood at Amherst
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Elderwood at Amherst is a skilled nursing facility located in Amherst, New York. It offers a range of services including subacute rehabilitation, memory care, and long-term care. The community is known for its friendly atmosphere and comprehensive rehabilitation programs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 14m per day
vs avg
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
92
Avg. Length of Stay
84 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
70% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
7 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$18.3M
Operating loss
-$1.3M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$18.3M
Operating loss
-$1.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.6M
92-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with the state averageOccupied beds
83 / 92
Facility TypeNursing Home
StatusActive
CountyErie
License Number1451307N
CMS Certification Number335056
Owner Name4459 Bailey Avenue Operating Company, LLC (For Profit)
Rehabilitation Services
Respite Care
Nursing Services
Skilled Nursing
Daily Housekeeping And Laundry
Complimentary Wifi
Bright
Spacious Rehab Gym With State-Of-The-Art Equipment
Lively Social Activities
Specific ProgramsRespite Care, Subacute Rehabilitation, Oncology, Palliative Care
Food DescriptionPleasant dining experience at every meal.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
19 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
19 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
92 complaints
100 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
December 4, 2025
Complaint Investigation42 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
53 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
2
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
December 15, 2023: Stipulation & Order #: NH-24-042
A formal agreement with the state to correct serious or repeated issues.
October 8, 2020: Stipulation & Order #: NH-21-150
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Elderwood at Amherst
The most recent inspection on December 4, 2025, found deficiencies related to failure to protect residents from physical and mental abuse by staff, resulting in the suspension and termination of two certified nurse aides. Earlier inspections showed a pattern of deficiencies involving resident abuse, medication errors, evacuation plan issues, and failure to ensure resident dignity and rights. Complaint investigations substantiated multiple cases of abuse, including physical, mental, and sexual abuse, as well as failures in employee screening and CPR provision, with one immediate jeopardy finding that was corrected. Most complaints were substantiated, and enforcement actions included terminations of staff but no fines or license suspensions were listed in the available reports. The inspection history indicates ongoing challenges with resident protection and care, with some corrective actions taken but recurring issues over time.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Apr 2025
Total health citations
10
State average N/A
Citations per inspection
3.33
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 10 citations resulted from standard inspections; and 1 of 10 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
1 critical citation
0 serious citations
9 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 18, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 18, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 18, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 18, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 18, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 18, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 15, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 15, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| Elderwood at Amherst |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Amherst | 92 | No | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 16 | No | - | 27 | Private / Semi-Private Suite |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | - | - | - |
| Fenwick Landing Senior Care Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waldorf | - | No | - | - | - |
Places of interest near Elderwood at Amherst
2.6 miles from city center
Estimated distance in miles from Amherst's city center to Elderwood at Amherst's address, calculated via Google Maps.
Calculate Travel Distance to Elderwood at Amherst
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
153
Employees
153
Contractors
0
Staff to resident ratio
1.70:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
55
Average shift
7.5 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
37,716
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
60
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 60 | 0 | 60 | 18,513 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 25 | 0 | 25 | 7,599 | 91 | 100% | 8.9 |
| Registered Nurse | 15 | 0 | 15 | 3,236 | 91 | 100% | 7.4 |
| Respiratory Therapy Technician | 14 | 0 | 14 | 1,555 | 85 | 93% | 6.9 |
| Physical Therapy Assistant | 13 | 0 | 13 | 1,312 | 82 | 90% | 6.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 963 | 83 | 91% | 7.5 |
| Qualified Social Worker | 3 | 0 | 3 | 546 | 58 | 64% | 7.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 465 | 62 | 68% | 7.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 463 | 63 | 69% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 458 | 61 | 67% | 7.5 |
| Speech Language Pathologist | 2 | 0 | 2 | 452 | 70 | 77% | 6.3 |
| Dental Services Staff | 1 | 0 | 1 | 445 | 61 | 67% | 7.3 |
| Dietitian | 1 | 0 | 1 | 412 | 57 | 63% | 7.2 |
| RN Director of Nursing | 1 | 0 | 1 | 410 | 57 | 63% | 7.2 |
| Administrator | 3 | 0 | 3 | 400 | 52 | 57% | 7.4 |
| Feeding Assistant | 3 | 0 | 3 | 187 | 43 | 47% | 3.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 160 | 30 | 33% | 5.3 |
| Medical Director | 2 | 0 | 2 | 74 | 32 | 35% | 1.8 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 55 | 17 | 19% | 3.2 |
| Diagnostic X-ray Services Staff | 1 | 0 | 1 | 15 | 8 | 9% | 1.9 |
60 Certified Nursing Assistant
% of Days
100%
25 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
14 Respiratory Therapy Technician
% of Days
93%
13 Physical Therapy Assistant
% of Days
90%
3 Other Dietary Services Staff
% of Days
91%
3 Qualified Social Worker
% of Days
64%
1 Mental Health Service Worker
% of Days
68%
2 Clinical Nurse Specialist
% of Days
69%
1 Nurse Practitioner
% of Days
67%
2 Speech Language Pathologist
% of Days
77%
1 Dental Services Staff
% of Days
67%
1 Dietitian
% of Days
63%
1 RN Director of Nursing
% of Days
63%
3 Administrator
% of Days
57%
3 Feeding Assistant
% of Days
47%
1 Occupational Therapy Aide
% of Days
33%
2 Medical Director
% of Days
35%
1 Occupational Therapy Assistant
% of Days
19%
1 Diagnostic X-ray Services Staff
% of Days
9%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90
Medicare
5
5.6% of residents
Medicaid
44
48.9% of residents
Private pay or other
41
45.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
19% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.5
29% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
24.0%
Percent of long-stay residents whose need for help with daily activities has increased
24.0%
46% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.6%
Percent of long-stay residents whose ability to move independently worsened
17.6%
6% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
34% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
32% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
13.3%
Percent of long-stay high risk residents with pressure ulcers
13.3%
85% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
13% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.5%
Percent of long-stay residents who lose too much weight
1.5%
75% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.7%
Percent of long-stay residents who have depressive symptoms
1.7%
91% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.2%
Percent of long-stay residents who received an antipsychotic medication
17.2%
37% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
71.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
71.7%
22% worse than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.9%
35% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.7%
27% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$25K
62% lower than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$25K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 15, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 15, 2023
$25K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Elderwood at Amherst based on CMS SNF Cost Reports.
Occupancy Rate
90.4%
↑ 1.3pp vs 2022
Net Income
-$1.3M
↓ ~$1.5M vs 2022
Total Payroll
$8.0M
↑ ~$648.4K vs 2022
Profit Margin
-7.4%
↓ 8.5pp vs 2022
Loading trend charts...
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