Occupancy rate
77%
In line with the state averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Assisted Living Home
Elderwood at Lockport
Elderwood at Lockport is a skilled nursing facility located in a park-like setting in Lockport, New York. It offers a friendly, family-like atmosphere and a unit dedicated to rehabilitation services featuring a spacious gym for therapy. The facility provides personalized Seasons Memory Care programs for residents with dementia.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
126
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.3%
Residents per day (avg)
110
Occupancy rate
77.3%
Residents per day (avg)
110
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
65% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16.3M
Operating loss
-$1.7M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16,272,515.00
Operating loss
$-1,661,472.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.9M
126-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with the state averageOccupied beds
97 / 126
License details
Facility type
Nursing Home
Status
Active
County:
Niagara
Additional licensing details
License number:
3101308N
CMS Certification Number:
335500
Ownership & operating entity
Owner name:
104 Old Niagara Road Operating Company, LLC (For Profit)
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Respite Care, Subacute Rehabilitation, Memory Care, Oncology, Palliative Care
Dining & Nutrition
Food Description
Pleasant dining experience at every meal.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
5 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
42 complaints
33.3 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:May 2, 2025
Type:Annual Inspection
23 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
22 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
3 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
June 6, 2023: Stipulation & Order #: NH-23-103
A formal agreement with the state to correct serious or repeated issues.
July 30, 2021: Stipulation & Order #: NH-22-019
A formal agreement with the state to correct serious or repeated issues.
October 28, 2019: Stipulation & Order #: NH-20-010
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on May 2025
Total health citations
9
State average N/A
Citations per inspection
3
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 9 citations resulted from standard inspections; and 2 of 9 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
8 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 02, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 02, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 02, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 02, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 06, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 06, 2023
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 06, 2023
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 06, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Elderwood at Lockport
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lockport
126
No
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
Places of interest near Elderwood at Lockport
0.0 miles from city center
Lockport, NY 14094
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
195
Employees
195
Contractors
0
Staff to resident ratio
1.88:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
61
Average shift
7.5 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
41,741
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
80
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 80 | 0 | 80 | 15,923 | 91 | 100% | 7.5 |
| Registered Nurse | 43 | 0 | 43 | 8,739 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 32 | 0 | 32 | 6,864 | 91 | 100% | 7.6 |
| Physical Therapy Assistant | 8 | 0 | 8 | 1,713 | 77 | 85% | 7 |
| Respiratory Therapy Technician | 10 | 0 | 10 | 1,686 | 81 | 89% | 6.7 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,398 | 88 | 97% | 7.5 |
| Physical Therapy Aide | 3 | 0 | 3 | 693 | 75 | 82% | 6.8 |
| Qualified Social Worker | 2 | 0 | 2 | 505 | 68 | 75% | 6.4 |
| Speech Language Pathologist | 1 | 0 | 1 | 485 | 67 | 74% | 7.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 484 | 59 | 65% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 482 | 67 | 74% | 7.2 |
| Nurse Practitioner | 1 | 0 | 1 | 473 | 63 | 69% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 467 | 60 | 66% | 7.8 |
| Administrator | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Dietitian | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 420 | 56 | 62% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 398 | 53 | 58% | 7.5 |
| Medical Director | 1 | 0 | 1 | 113 | 34 | 37% | 3.3 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 1 | 1 | 1% | 1 |
80 Certified Nursing Assistant
% of Days
100%
43 Registered Nurse
% of Days
100%
32 Licensed Practical Nurse
% of Days
100%
8 Physical Therapy Assistant
% of Days
85%
10 Respiratory Therapy Technician
% of Days
89%
5 Other Dietary Services Staff
% of Days
97%
3 Physical Therapy Aide
% of Days
82%
2 Qualified Social Worker
% of Days
75%
1 Speech Language Pathologist
% of Days
74%
2 Occupational Therapy Aide
% of Days
65%
1 Dental Services Staff
% of Days
74%
1 Nurse Practitioner
% of Days
69%
1 Clinical Nurse Specialist
% of Days
66%
1 Administrator
% of Days
66%
1 Dietitian
% of Days
66%
1 Mental Health Service Worker
% of Days
62%
1 RN Director of Nursing
% of Days
58%
1 Medical Director
% of Days
37%
1 Occupational Therapy Assistant
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
104 residents
Residents by payment source
Medicare
15 residents (14.4%)
Medicaid
53 residents (51%)
Private pay or other
36 residents (34.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.4
87% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.2
78% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
27.1%
Percent of long-stay residents whose need for help with daily activities has increased
27.1%
65% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
36.0%
Percent of long-stay residents whose ability to move independently worsened
36.0%
117% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.6%
57% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
34% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
14.0%
Percent of long-stay high risk residents with pressure ulcers
14.0%
96% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
17% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.6%
Percent of long-stay residents who lose too much weight
10.6%
74% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.3%
Percent of long-stay residents who received an antipsychotic medication
15.3%
22% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
8% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
6% worse than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
18% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
5% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.7%
11% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$94K
42% higher than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$94K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 2, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 2, 2025
$94K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Elderwood at Lockport based on CMS SNF Cost Reports.
Occupancy Rate
77.3%
↑ 1.4pp vs 2022
Net Income
-$1,661,472
↓ ~$1.0M vs 2022
Total Payroll
$9,187,210
↑ ~$302K vs 2022
Profit Margin
-10.6%
↓ 6.2pp vs 2022
Loading trend charts...
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