Show Inspection Reports
Total Health inspections
3
Near State average
State average:
N/A
Last Health inspection on May 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Elderwood at Lockport
Elderwood at Lockport
Elderwood at Lockport is an Assisted Living Home in New York
Elderwood at Lockport is an Assisted Living Home in New York
Elderwood at Lockport is a skilled nursing facility located in a park-like setting in Lockport, New York. It offers a friendly, family-like atmosphere and a unit dedicated to rehabilitation services featuring a spacious gym for therapy. The facility provides personalized Seasons Memory Care programs for residents with dementia.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
126
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.3%
Residents per day (avg)
110
Occupancy rate
77.3%
Residents per day (avg)
110
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
65% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Proprietary home
Partnership
Home revenue
$16.3M
Operating loss
-$1.7M
Proprietary home
Partnership
Home revenue
$16,272,515.00
Operating loss
$-1,661,472.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.9M
126-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
3101308N
CMS Certification Number:
335500
County:
Niagara
Ownership & operating entity
Owner name:
104 Old Niagara Road Operating Company, LLC (For Profit)
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Respite Care, Subacute Rehabilitation, Memory Care, Oncology, Palliative Care
Dining & Nutrition
Food Description
Pleasant dining experience at every meal.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
5 with citations, 0 without citations
42 complaints
33.3 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:May 2, 2025
Type:Certification Survey
23 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
17 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
3 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
June 6, 2023: Stipulation & Order #: NH-23-103
A formal agreement with the state to correct serious or repeated issues.
July 30, 2021: Stipulation & Order #: NH-22-019
A formal agreement with the state to correct serious or repeated issues.
October 28, 2019: Stipulation & Order #: NH-20-010
A formal agreement with the state to correct serious or repeated issues.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Elderwood at Lockport
+78%
-14%
-12%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14094
126
No
-
104 OLD NIAGARA ROAD OPERATING HOLDCO, LLC
77.3%
$15,674,941.00
$6,636,029.00
42.3%
109.60
3.0720
1
9
+78%-14%-12%-
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
-
4
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
Elderwood at Lockport
Type of care:
SNF
AL
Community:
NY 14094
Bed Count:
126
Pets Allowed:
No
Operator:
104 OLD NIAGARA ROAD OPERATING HOLDCO, LLC
CCN:
335500
Occupancy:
77.3%
Home Revenue:
$15,674,941.00
Payroll Costs:
$6,636,029.00
Payroll %:
42.3%
Avg Residents/Day:
109.60
Overall Rating:
Adj Nurse Hours:
3.0720
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
9
RN share vs State Avg:
+78%
+78%
Staffing vs State Avg:
-14%
-14%
Occupancy vs State Avg:
-12%
-12%
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Places of interest near Elderwood at Lockport
0.0 miles from city center
Lockport, NY 14094
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
195
Total Staff
195
Employees
0
Contractors
41,741
Total Hours (Quarter)
61
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 43 | 7.9 | No |
| Licensed Practical Nurse | 32 | 7.6 | No |
| Certified Nursing Assistant | 80 | 7.5 | No |
Staff by Category
Administration ⓘ
2 staff
6hs shift avg
Nursing Staff ⓘ
156 staff
7.6hs shift avg
Physicians & Practitioners ⓘ
2 staff
7.6hs shift avg
Therapy Services ⓘ
25 staff
7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
6.4hs shift avg
Dietary Services ⓘ
6 staff
7.5hs shift avg
Other Services ⓘ
2 staff
7.3hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 80 | 0 | 80 | 15,923 | 91 | 100% | 7.5 |
| Registered Nurse | 43 | 0 | 43 | 8,739 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 32 | 0 | 32 | 6,864 | 91 | 100% | 7.6 |
| Physical Therapy Assistant | 8 | 0 | 8 | 1,713 | 77 | 85% | 7 |
| Respiratory Therapy Technician | 10 | 0 | 10 | 1,686 | 81 | 89% | 6.7 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,398 | 88 | 97% | 7.5 |
| Physical Therapy Aide | 3 | 0 | 3 | 693 | 75 | 82% | 6.8 |
| Qualified Social Worker | 2 | 0 | 2 | 505 | 68 | 75% | 6.4 |
| Speech Language Pathologist | 1 | 0 | 1 | 485 | 67 | 74% | 7.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 484 | 59 | 65% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 482 | 67 | 74% | 7.2 |
| Nurse Practitioner | 1 | 0 | 1 | 473 | 63 | 69% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 467 | 60 | 66% | 7.8 |
| Administrator | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Dietitian | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 420 | 56 | 62% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 398 | 53 | 58% | 7.5 |
| Medical Director | 1 | 0 | 1 | 113 | 34 | 37% | 3.3 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 1 | 1 | 1% | 1 |
Health Inspection History
Total Health citations
9
Near State average
State average:
N/A
3 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
9 citations
Complaint investigations
2 citations
Breakdown of citations
Critical Health citations
0
Near State average
State average:
N/A
Serious Health citations
0
Near State average
State average:
N/A
Moderate Health citations
8
Minor Health citations
1
Citations history (last 3 years)
Infection Control moderate citation
May 02, 2025
Corrected
Quality of Care moderate citation
May 02, 2025
Corrected
Infection Control moderate citation
Jun 06, 2023
Corrected
Nursing Services moderate citation
Jun 06, 2023
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Post Acute Partners
Resident Census by Payment Source
104
Total Residents
Medicare
15
(14.4%)
ⓘ
Medicaid
53
(51%)
ⓘ
Private Pay/Other
36
(34.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
18.4
87% worse than State average
State average:
9.8
Functional decline score
32.2
78% worse than State average
State average:
18.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
27.1%
65% above State average.
Walking Ability Worsened
36.0%
117% above State average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
33.6%
57% above State average.
Safety & clinical stability
Falls with Major Injury
4.0%
34% above State average.
High Risk Residents with Pressure Ulcers
14.0%
96% above State average.
Urinary Tract Infection
1.2%
17% below State average.
Emotional & behavioral wellbeing
Depressive Symptoms
0.0%
100% below State average.
Antipsychotic Use
15.3%
22% above State average.
Preventive care
Pneumococcal Vaccine
98.3%
8% above State average.
Influenza Vaccine
89.6%
6% below State average.
Nutrition & physical health
Lost Too Much Weight
10.6%
74% above State average.Short-stay resident measures
Pneumococcal Vaccine
90.5%
18% better than State average
Antipsychotic medication increase
1.3%
5% worse than State average
Influenza Vaccine
87.7%
11% better than State average Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$94K
This home paid 42% more in fines than the state average.
State average:
$66K
Number of Fines
1
This home received 51% fewer fines than the state average.
State average:
2.0
Payment Denials
0
This home had 100% fewer payment denials than the state average.
State average:
0.1
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
May 2, 2025
$94K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Elderwood at Lockport based on CMS SNF Cost Reports.
Occupancy Rate
77.3%
↑ 1.4pp vs 2022
Net Income
-$1,661,472
↓ ~$1.0M vs 2022
Total Payroll
$9,187,210
↑ ~$302K vs 2022
Profit Margin
-10.6%
↓ 6.2pp vs 2022
Loading trend charts...
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