Occupancy rate
88%
In line with the state averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Assisted Living Home
Elderwood of Lakeside at Brockport
Elderwood of Lakeside at Brockport is a long-term care community located near Rochester, NY. It provides round-the-clock skilled nursing care, subacute rehab, and Elderwood’s Seasons Memory Care program. The facility offers a friendly, home-like atmosphere with a variety of services and amenities.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.5%
Residents per day (avg)
102
Occupancy rate
87.5%
Residents per day (avg)
102
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
21% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
78% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
5 - 6 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$20.3M
Operating loss
-$1.5M
Privately-owned community
Operated by a business corporation.
Home revenue
$20,348,648.00
Operating loss
$-1,493,907.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.8M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with the state averageOccupied beds
105 / 120
License details
Facility type
Nursing Home
Status
Active
County:
Monroe
Additional licensing details
License number:
2728300N
CMS Certification Number:
335569
Ownership & operating entity
Owner name:
170 West Avenue Operating Company, LLC (For Profit)
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Respite Care, Subacute Rehabilitation, Memory Care, Palliative Care
Dining & Nutrition
Food Description
Pleasant dining experience at every meal.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
5 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
54 complaints
45 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:April 2, 2025
Type:Complaint Investigation
13 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
12 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Health Inspection History
Inspections
Total health inspections
2
State average N/A
Last Health inspection on Apr 2025
Total health citations
6
Citations per inspection
3
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
3 of 6 citations resulted from standard inspections; and 3 of 6 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
6 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Apr 02, 2025
Corrected
Quality of Care moderate citation
Apr 02, 2025
Corrected
Quality of Care moderate citation
Apr 02, 2025
Corrected
Quality of Care moderate citation
Apr 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Elderwood of Lakeside at Brockport
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14420
120
No
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
Places of interest near Elderwood of Lakeside at Brockport
0.0 miles from city center
Brockport, NY 14420
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
170
Total Staff
170
Employees
0
Contractors
38,109
Total Hours (Quarter)
58
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 22 | 7.6 | No |
| Licensed Practical Nurse | 29 | 7.8 | No |
| Certified Nursing Assistant | 66 | 7 | No |
Staff by Category
Administration ⓘ
2 staff
7.5hs shift avg
Nursing Staff ⓘ
123 staff
7.4hs shift avg
Physicians & Practitioners ⓘ
7 staff
7.5hs shift avg
Therapy Services ⓘ
26 staff
6.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
7.1hs shift avg
Dietary Services ⓘ
5 staff
7.4hs shift avg
Other Services ⓘ
3 staff
7.5hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 66 | 0 | 66 | 12,738 | 91 | 100% | 7 |
| Licensed Practical Nurse | 29 | 0 | 29 | 8,340 | 91 | 100% | 7.8 |
| Registered Nurse | 22 | 0 | 22 | 4,420 | 91 | 100% | 7.6 |
| Physical Therapy Assistant | 11 | 0 | 11 | 1,671 | 87 | 96% | 7.4 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,505 | 69 | 76% | 7.1 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,065 | 72 | 79% | 6.9 |
| Dental Services Staff | 2 | 0 | 2 | 913 | 64 | 70% | 7.6 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 904 | 91 | 100% | 5.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 855 | 63 | 69% | 7.5 |
| Qualified Social Worker | 4 | 0 | 4 | 814 | 71 | 78% | 7.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 778 | 70 | 77% | 7.4 |
| Nurse Practitioner | 2 | 0 | 2 | 563 | 62 | 68% | 7.5 |
| Physician Assistant | 2 | 0 | 2 | 488 | 62 | 68% | 7.5 |
| Administrator | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Feeding Assistant | 3 | 0 | 3 | 477 | 59 | 65% | 7.5 |
| Occupational Therapy Aide | 2 | 0 | 2 | 466 | 61 | 67% | 7.6 |
| RN Director of Nursing | 1 | 0 | 1 | 459 | 58 | 64% | 7.9 |
| Dietitian | 1 | 0 | 1 | 458 | 61 | 67% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 412 | 57 | 63% | 7.2 |
| Medical Director | 1 | 0 | 1 | 90 | 12 | 13% | 7.5 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 90 | 47 | 52% | 1.9 |
| Other Physician | 1 | 0 | 1 | 68 | 9 | 10% | 7.5 |
| Nurse Aide in Training | 2 | 0 | 2 | 61 | 8 | 9% | 7.6 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
100 residents
Residents by payment source
Medicare
20 residents (20%)
Medicaid
64 residents (64%)
Private pay or other
16 residents (16%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.3
46% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.8
59% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.4%
Percent of long-stay residents whose need for help with daily activities has increased
25.4%
54% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
23.2%
Percent of long-stay residents whose ability to move independently worsened
23.2%
40% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
37.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
37.9%
78% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
39% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.0%
Percent of long-stay high risk residents with pressure ulcers
10.0%
39% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
9% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.7%
Percent of long-stay residents who lose too much weight
8.7%
43% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
98% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.1%
Percent of long-stay residents who received an antipsychotic medication
13.1%
In line with State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
29% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
32% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
22% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Elderwood of Lakeside at Brockport based on CMS SNF Cost Reports.
Occupancy Rate
87.5%
↓ 0.9pp vs 2022
Net Income
-$1,493,907
↓ ~$2.0M vs 2022
Total Payroll
$10,114,349
↑ ~$774K vs 2022
Profit Margin
-7.6%
↓ 10.1pp vs 2022
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