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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 47m per day | ▲ 12% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 5m per day | ▲ 18% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 45m per day | ▼ 15% State avg: 2h 4m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 9m per day | ■ Avg State avg: 3h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 67% State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▲ 78% State avg: 23m per day · National avg: 28m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
45% of new residents, usually for short-term rehab.
24% of new residents, often for short stays.
31% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #33 / 38Payroll — state benchmarkedThis home is ranked 33rd out of 38 homes in West Virginia.Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the West Virginia average: 89.9%Elizabeth Care Center is administrated by Hannah Moore.
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 56 | 249 | This facility has 78% fewer total deficiencies than a typical West Virginia assisted living residence (56 vs. WV avg 249).↓ 78% better |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 9.3 | 41.5 | This facility has 78% fewer deficiencies per year than a typical West Virginia assisted living residence (9.3 vs. WV avg 41.5).↓ 78% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 7 | 14.6 | This facility has 52% fewer deficiencies per inspection than a typical West Virginia assisted living residence (7 vs. WV avg 14.6).↓ 52% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 17 | This facility has 53% fewer total inspections than a typical West Virginia assisted living residence (8 vs. WV avg 17).↓ 53% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 25, 2024, identified deficiencies related to incomplete attendance at required Quality Assurance and Performance Improvement Committee meetings and inadequate temperatures for breakfast foods served in resident rooms. Earlier inspections showed a pattern of fire safety and emergency preparedness deficiencies, including issues with hazardous area enclosures, fire barrier maintenance, and emergency generator testing, as well as prior concerns with resident care documentation and food service practices. Complaint investigations during this period were mostly unsubstantiated, with no fines, immediate jeopardy findings, or license actions listed in the available reports. The facility has addressed some prior issues through plans of correction, but fire safety and food service temperature monitoring remain recurring themes. Recent findings suggest some ongoing challenges, with no clear overall trend of improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsState average N/A
Last Health inspection on Sep 2024
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 24 citations resulted from standard inspections; and 1 of 24 came from combined inspections (standard and complaint).
In line with State averageState average: N/A
0
In line with State averageState average: N/A
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 25, 2024
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 25, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 25, 2024
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 07, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
0.0 miles from city center
Estimated distance in miles from Elizabeth's city center to Elizabeth Care Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with State averageState average ratio: 0:0
0% compared with State averageState average: 0 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Total hours from contractors
1,413 contractor hours this quarter
| Certified Nursing Assistant | 18 | 0 | 18 | 5,429 | 91 | 100% | 9.5 |
| Licensed Practical Nurse | 11 | 3 | 14 | 2,770 | 91 | 100% | 8.2 |
| Registered Nurse | 9 | 0 | 9 | 1,537 | 91 | 100% | 10 |
| Speech Language Pathologist | 2 | 2 | 4 | 618 | 66 | 73% | 6.7 |
| Other Dietary Services Staff | 2 | 0 | 2 | 594 | 72 | 79% | 7.4 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 497 | 62 | 68% | 8 |
| Physical Therapy Aide | 1 | 1 | 2 | 438 | 64 | 70% | 6.8 |
| RN Director of Nursing | 1 | 0 | 1 | 393 | 51 | 56% | 7.7 |
| Nurse Practitioner | 2 | 0 | 2 | 376 | 47 | 52% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 314 | 41 | 45% | 7.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 126 | 27 | 30% | 4.7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 104 | 13 | 14% | 8 |
| Qualified Social Worker | 1 | 2 | 3 | 68 | 22 | 24% | 3 |
| Respiratory Therapy Technician | 1 | 2 | 3 | 49 | 18 | 20% | 2.6 |
| Physical Therapy Assistant | 1 | 1 | 2 | 42 | 19 | 21% | 2.2 |
| Medical Director | 0 | 1 | 1 | 26 | 14 | 15% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 21 | 23% | 0.9 |
| Feeding Assistant | 0 | 1 | 1 | 8 | 4 | 4% | 2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
32Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.8
13% better than State averageState average: 11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.1
In line with State averageState average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
30% better than State averageState average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
23.5%
8% worse than State averageState average: 21.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.7%
5% worse than State averageState average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
65% better than State averageState average: 4.5%
Percent of long-stay high risk residents with pressure ulcers
4.2%
15% better than State averageState average: 4.9%
Percent of long-stay residents with a urinary tract infection
4.2%
116% worse than State averageState average: 2.0%
Percent of long-stay residents who lose too much weight
6.7%
In line with State averageState average: 6.6%
Percent of long-stay residents who have depressive symptoms
0.9%
85% better than State averageState average: 6.1%
Percent of long-stay residents who received an antipsychotic medication
10.3%
22% better than State averageState average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with State averageState average: 96.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
In line with State averageState average: 97.6%
Number of hospitalizations per 1,000 long-stay resident days.
3.45
85% worse than State averageState average: 1.86
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.02
47% better than State averageState average: 1.92
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
23% better than State averageState average: 78.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
32.5%
41% worse than State averageState average: 23.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
18.0%
45% worse than State averageState average: 12.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than State averageState average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
48.8%
In line with State averageState average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Elizabeth Care Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Elizabeth | 36 | No | 22 | - |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 16 | No | 27 | Private / Semi-Private Suite |
| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 12 | No | 8 | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | 45 | - |
Historical financial and operational data for Elizabeth Care Center based on CMS SNF Cost Reports.
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Elizabeth Care Center has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to WV state health department records, Elizabeth Care Center's license number is 186.
Elizabeth Care Center's occupancy is 100%.
Hannah Moore is the administrator of Elizabeth Care Center.
Elizabeth Care Center has 36 beds.
Yes — there are 7 photos of Elizabeth Care Center in the photo gallery on this page.
Elizabeth Care Center is located at 83 Little Kanawha Pkwy.
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